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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
July 01, 2023 - Manage through changes in:
Choices
Processes
Procedures
Training
Design
Environment. … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Slide 23: Engineering System Design To Support Behavior Choices 3
Image: Three trapezoids are shown
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www.ahrq.gov/talkingquality/explain/support/explain-use.html
February 01, 2016 - important for potential users who are not currently facing a decision, who do not perceive that they have choices … , or for whom the idea of being proactive about choices is new and perhaps uncomfortable.
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www.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - Clarify the Extent and Nature of Choices
Some people truly are limited in their choice of health plans … At the same time, you can do some “myth-busting” to ensure that people who have real choices are aware … This guide includes checklists for consumers who need to make different kinds of health care choices. … This may involve helping people narrow their choices by:
Reducing the number of plans or providers … Both strategies—helping people narrow their choices and helping them integrate complex information about
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www.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - and Degree of Choice
One thing you will need to determine is whether your audience has health care choices … to make and the nature of those choices. … Do they have multiple choices within each of those options? … How extensive are those choices? … Are consumers’ perceptions of those choices consistent with their actual choices?
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
July 01, 2023 - Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … of the choices, which may or may not have resulted in harm. … Slide 23: Engineering System Design To Support Behavior Choices
Say:
A Just Culture environment … Confirming that protocols are standardized and well communicated helps employees make the right choices
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www.ahrq.gov/hai/cusp/modules/apply/alt-text.html
March 01, 2013 - Managing Error and Risk 1
Human Error
Product of our current system design and behavioral choices … Manage through changes in:
Choices
Processes
Procedures
Training
Design
Environment … Human error is the product of our current system design and behavioral choices. … It is managed through changes in choices, processes, procedures, training, design and the environment … Together To Improve Outcomes 1
System Design
Mission, Values, and Expectations
Behavioral Choices
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … Behavioral choices—Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm. … More importantly, staff must hold themselves and others accountable for making appropriate choices.
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www.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
December 01, 2012 - Engineering System Design to Support Behavior Choices
Slide 11. … Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … Behavioral choices
Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm
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www.ahrq.gov/patient-safety/settings/hospital/vtguide/guide5.html
October 01, 2022 - There are at times several acceptable options for prophylaxis, and there are often multiple choices for … risk assessment and bleeding risk assessment are ideally performed quickly and concurrently when the choices … Only the protocol-preferred choices can be presented to ordering providers for any given combination … Choices other than those on the preferred list can be made, but a clinician must first explicitly opt … Capturing all data element choices in the ordering process, including the declared DVT risk level and
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www.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - equivalent of one computer screen so that people don’t have to “scroll down” to see the complete list of choices … In some cases, you may want to limit the number of choices people can make, either because of your own … You may have to try another tactic if selecting one option (e.g., a ZIP code) gives users fewer choices … than they want and another option (e.g., selecting a county) gives them many more choices than they
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www.ahrq.gov/hai/cusp/modules/apply/sl-cusp.html
December 01, 2012 - Engineering System Design to Support Behavior Choices
Slide 11. … Managing Error and Risk 1
Human Error
Product of our current system design and behavioral choices … Manage through changes in:
Choices.
Processes.
Procedures.
Training.
Design. … Behavioral Choices.
Improved Outcomes.
Learning Systems.
Accountability and Justice. … Engineering System Design to Support Behavior Choices 1
Punitive Culture: Transparency is impossible
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2b.html
June 01, 2010 - Opportunity To Make Choices About Providers
Measure
Source
Evidence
Populations … 5
17
Item present in all three survey tools
Proportion of people who make choices … Opportunity To Make Choices About Services
Measure
Source
Evidence
Populations … 15
Adults with severe/persistent mental illness
Proportion of people who make choices … Customers make informed choices and have control about their services
Kansas Department on Aging
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www.ahrq.gov/cahps/consumer-reporting/guidelines/design/index.html
October 01, 2018 - Be consistent about design choices.
Maintain a complementary design across related materials. … Be Consistent About Design Choices
Whether on paper or on the Web, the design and format you choose … across organizations reduces the likelihood of bias and makes it easier for consumers to compare their choices
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www.ahrq.gov/cahps/consumer-reporting/guidelines/evaluation/index.html
March 01, 2016 - the CAHPS team encourages survey users to do during the report development stage to ensure that their choices—with … Effect of CAHPS performance information on health plan choices by Iowa Medicaid beneficiaries.
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldata3tab3-3.html
May 01, 2018 - states, all applications except one solicited race and ethnicity information with specific category choices … states, all applications except one solicited race and ethnicity information with specific category choices
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www.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
April 01, 2022 - than one choice for child’s treatment or care
CC3 Child’s doctor talked about pros and cons of choices
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www.ahrq.gov/talkingquality/about/index.html
August 01, 2016 - Consumers can apply the information to their own health care choices. … have found that doing it right takes planning, insight into the tasks that consumers face when making choices
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www.ahrq.gov/talkingquality/measures/index.html
January 01, 2020 - quality reports have access to many measures that move the quality agenda forward and help consumers make choices
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
August 01, 2024 - narratives can also reduce consumers’ attention to standardized measures and lead to suboptimal doctor choices … Labeling comments helped mitigate the decline in decision quality, although consumers’ choices were most … Engagement with the quality information and satisfaction with available choices were likewise highest
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www.ahrq.gov/talkingquality/translate/web/pathways/measures.html
October 01, 2015 - Decide how to let users make their choices. … Try to limit the number of times people have to make choices.