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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - Strategies for presenting choices include offering choices; engaging patients, families, and
friends … Strategies for Presenting Choices
Section 3: Strategies for Presenting Choices
In this third section … Strategy 5 is to offer choices. … Slide 29/Strategy 5: Offer Choices
Strategy 5 is to present all the options available and offer choices … Strategies for Presenting Choices
Slide 29/Strategy 5: Offer Choices
Slide 30/Strategy 6: Engage Patients
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
July 01, 2023 - Manage through changes in:
Choices
Processes
Procedures
Training
Design
Environment. … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Slide 23: Engineering System Design To Support Behavior Choices 3
Image: Three trapezoids are shown
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www.ahrq.gov/nursing-home/resources/treatment-options.html
February 01, 2021 - care and treatment options for serious illness divided by "full," "selective," and "comfort-focused" choices … Source: Respecting Choices
Topic(s): Patient-Centered Care
Audience(s): Clinicians; Clinical Leaders
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www.ahrq.gov/hai/tools/perinatal-care/modules/teamwork/learn-about-cusp-slides.html
May 01, 2017 - Manage through changes in:
Choices
Processes
Procedures
Training
Design
Environment. … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Learning systems, like mission values and expectations, impact system design and in turn, behavioral choices … Slide 23: Engineering System Design To Support Behavior Choices 3
Image: Three trapezoids are shown
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www.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - Clarify the Extent and Nature of Choices
Some people truly are limited in their choice of health plans … At the same time, you can do some “myth-busting” to ensure that people who have real choices are aware … This guide includes checklists for consumers who need to make different kinds of health care choices. … This may involve helping people narrow their choices by:
Reducing the number of plans or providers … Both strategies—helping people narrow their choices and helping them integrate complex information about
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-leaders-training.pdf
January 18, 2017 - Informed consent for medical treatment requires clear communication about
choices. … 15/Making Informed Consent an Informed Choice
Informed consent requires clear communication about choices … Of course, the information about the choices must always be presented in a way that the patient
can … Continued)
Clinicians often find that using decision aids helps them structure conversations about choices … Certain skills, such as how best to offer choices and explain the benefits, harms, and risks of all
-
www.ahrq.gov/talkingquality/explain/support/explain-use.html
February 01, 2016 - important for potential users who are not currently facing a decision, who do not perceive that they have choices … , or for whom the idea of being proactive about choices is new and perhaps uncomfortable.
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www.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - and Degree of Choice
One thing you will need to determine is whether your audience has health care choices … to make and the nature of those choices. … Do they have multiple choices within each of those options? … How extensive are those choices? … Are consumers’ perceptions of those choices consistent with their actual choices?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/webinars/sharewebinar716-slides.pdf
January 01, 2017 - -
sensitive choices frequently faced by aging veterans (e.g.,
choice of long-term services and supports … These
decisions do NOT need to be treatment choices. … For aging
veterans, SDM is a best practice for choices that support aging-in-
place. … • Decision aids (i.e., worksheets) to
facilitate making choices about LTSS. … What Veterans Need to Make LTSS Choices
43
Our goal is to shift the veteran’s role—and the care
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www.ahrq.gov/hai/cusp/modules/apply/alt-text.html
March 01, 2013 - Managing Error and Risk 1
Human Error
Product of our current system design and behavioral choices … Manage through changes in:
Choices
Processes
Procedures
Training
Design
Environment … Human error is the product of our current system design and behavioral choices. … It is managed through changes in choices, processes, procedures, training, design and the environment … Together To Improve Outcomes 1
System Design
Mission, Values, and Expectations
Behavioral Choices
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/webinars/sharewebinar716-slides.pptx
January 01, 2017 - SDM works best for preference-sensitive choices. … These decisions do NOT need to be treatment choices. … For aging veterans, SDM is a best practice for choices that support aging-in-place. … Decision aids (i.e., worksheets) to facilitate making choices about LTSS. … Veteran-directed choices based on goals and priorities.
-
www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … Behavioral choices—Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm. … More importantly, staff must hold themselves and others accountable for making appropriate choices.
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
July 01, 2023 - Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … of the choices, which may or may not have resulted in harm. … Slide 23: Engineering System Design To Support Behavior Choices
Say:
A Just Culture environment … Confirming that protocols are standardized and well communicated helps employees make the right choices
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module2/module2-obtaining-organizational-buy-in-support.pptx
August 14, 2015 - strive to make the best possible choices. … Human error is a product of both system design and behavioral choices. … Behavioral choices.
4. Learning systems.
5. Accountability and justice. … Behavioral choices —Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm.
-
www.ahrq.gov/sites/default/files/2024-07/uhrig-report.pdf
January 01, 2024 - insurance is important, and (2) increase the likelihood that those consumers making Medicare
plan choices … Part 2 also provides a framework to compare and narrow down plan
choices based on consumer preferences … Can Medicare beneficiaries make informed choices?
Health Aff 1998;17(8):181-193. … Assessing Medicare Beneficiaries’ Readiness
to Make Informed Health Plan Choices. … Testing the effect of quality reports on the health plan choices of Medicare
beneficiaries.
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www.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
December 01, 2012 - Engineering System Design to Support Behavior Choices
Slide 11. … Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … Behavioral choices
Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm
-
www.ahrq.gov/hai/tools/perinatal-care/modules/teamwork/learn-about-cusp-fac-guide.html
May 01, 2017 - Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … of the choices, which may or may not have resulted in harm. … Slide 23: Engineering System Design To Support Behavior Choices
Say:
A Just Culture environment … Confirming that protocols are standardized and well communicated helps employees make the right choices
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
May 01, 2017 - Human error is a product of both system design and behavioral choices. … Behavioral choices;
4. Learning systems; and
5. Accountability and justice. … Slide 19
SAY:
Behavioral choices
Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm. … Confirming that protocols are standardized and well communicated helps employees make the right choices
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
September 04, 2012 - Staff, in turn, are accountable for the quality of the choices they make to ensure their patients receive … Human error is a product of both system design and behavioral choices. … Behavioral choices;
4. Learning systems; and
5. Accountability and justice. … Behavioral choices
Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm.
-
www.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - equivalent of one computer screen so that people don’t have to “scroll down” to see the complete list of choices … In some cases, you may want to limit the number of choices people can make, either because of your own … You may have to try another tactic if selecting one option (e.g., a ZIP code) gives users fewer choices … than they want and another option (e.g., selecting a county) gives them many more choices than they