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ce.effectivehealthcare.ahrq.gov/cahps/consumer-reporting/guidelines/design/index.html
October 01, 2018 - Be consistent about design choices.
Maintain a complementary design across related materials. … Be Consistent About Design Choices
Whether on paper or on the Web, the design and format you choose … across organizations reduces the likelihood of bias and makes it easier for consumers to compare their choices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module1/facilitator-notes.docx
March 01, 2017 - Staff, in turn, are accountable for the quality of the choices they make to ensure their residents receive … · Human error is a product of both system design and behavioral choices. … human error and to ensure proper systems and procedures are in place to support future appropriate choices … Confirming that protocols are standardized and well communicated helps employees make the right choices … sure to eliminate reasons for at-risk behavior and reinforce incentives for healthy, risk-reducing choices
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/informed-choice.html
May 01, 2023 - for Health Care Professionals teaches a total of 10 strategies for communicating clearly, presenting choices … Strategies for presenting choices comprehensively, engaging patients and families, and explaining benefits
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2b.html
June 01, 2010 - Opportunity To Make Choices About Providers
Measure
Source
Evidence
Populations … 3
5
17
Item present in all three survey tools
Proportion of people who make choices … Opportunity To Make Choices About Services
Measure
Source
Evidence
Populations … 5
15
Adults with severe/persistent mental illness
Proportion of people who make choices … Customers make informed choices and have control about their services
Kansas Department on Aging
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - The HCP Module addresses strategies that clinical teams can use to help patients
make informed choices … universal precautions
• Remove language barriers
• Use teach-back
■ Strategies for presenting choices … ♦ When patients make informed choices, it strengthens the therapeutic relationship, and can
improve … r Your patients are not making informed choices. … Offer choices X percent of patients will report they were given options and felt free to choose any of
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ce.effectivehealthcare.ahrq.gov/talkingquality/explain/support/explain-use.html
February 01, 2016 - important for potential users who are not currently facing a decision, who do not perceive that they have choices … , or for whom the idea of being proactive about choices is new and perhaps uncomfortable.
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ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - Staff, in turn, are accountable for the quality of the choices they make to ensure their residents receive … Human error is a product of both system design and behavioral choices. … human error and to ensure proper systems and procedures are in place to support future appropriate choices … Confirming that protocols are standardized and well communicated helps employees make the right choices … sure to eliminate reasons for at-risk behavior and reinforce incentives for healthy, risk-reducing choices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/manage-resident-UTI-facilitator-guide.docx
June 01, 2021 - Melba may not be a good candidate for many of the commonly used empiric therapy choices. … pathogens—namely E. coli and Klebsiella—nitrofurantoin and trimethoprim/sulfamethoxazole are our best choices … When there are several choices, use the most narrow spectrum agent. … So, ampicillin or amoxicillin are better choices than amoxicillin/clavulanic acid if both are listed … Cefazolin or cephalexin are better choices than ceftriaxone.
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/informed-choice/guide.html
September 01, 2020 - The HCP Module addresses strategies that clinical teams can use to help patients make informed choices … Strategies for presenting choices
Offer choices.
Engage patients, families, and friends. … When patients make informed choices, it strengthens the therapeutic relationship, and can improve followup … errors that occur when tests or procedures are performed on patients who, had they understood their choices … Offer choices
X percent of patients will report they were given options and felt free to choose any
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - so
9
Qualifications/limitations
just my opinions - no compelling evidence
somewhat arbitrary choices … - even with agreement on criteria, many choices are possible
see the “long list” and the rest of the
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.pdf
May 24, 2013 - can understand
• Encourage your involvement in
making decisions about your care
and support your choices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P4T2-Quality_Improvement_Review_Tool_for_Antibiotic_Use_in_UTI_Phase_4.doc
January 01, 2011 - Tract Infections
The goal of this tool is to allow nursing home staff to review empiric antibiotic choices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_4_Poster_508.docx
February 10, 2011 - can understand
0TEncourage0T your involvement in making decisions about your care and support your choices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/facilitator-notes.docx
March 01, 2017 - health care organizations are accountable for the practices they’ve designed and for sustaining the safe choices … Staff, in turn, are accountable for the choices they make to ensure their residents receive the highest … Behavioral choices
Managing human behavior is essential to achieving outcomes. … In a Just Culture, the quality of behavioral choices should be emphasized more than the outcome of the … choices, which may or may not have resulted in harm.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P4T2-Quality_Improvement_Review_Tool_for_Antibiotic_Use_in_UTI_Phase_4.pdf
May 01, 2014 - Tract Infections
The goal of this tool is to allow nursing home staff to review empiric antibiotic choices
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
January 01, 2014 - Physician Assistant
Schedule times and rooms for discussions,
if needed
Receptionist
Explain choices … when to use
interpreters
Teach back
Is there training that addresses strategies
for presenting choices … How to offer choices and explain
benefits, harms and risks of all
options? … to use and how
to work with
interpreters
√ √ √
Teach back √ √ √ √
Strategies for presenting choices … Offering choices
Explaining benefits,
harms, and risks of all
options
Helping patients
decide
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/program-part2-slides.pptx
November 01, 2019 - pharmacy dispenses antibiotic Reduces initiating unnecessary antibiotics
Optimizes empiric antibiotic choices … pharmacy dispenses antibiotic Reduces initiating unnecessary antibiotics
Optimizes empiric antibiotic choices … pharmacy dispenses antibiotic Reduces initiating unnecessary antibiotics
Optimizes empiric antibiotic choices
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ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - narratives can also reduce consumers’ attention to standardized measures and lead to suboptimal doctor choices … Labeling comments helped mitigate the decline in decision quality, although consumers’ choices were most … Engagement with the quality information and satisfaction with available choices were likewise highest
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/iomracereport/reldatafig1txt.html
May 01, 2018 - Native Hawaiian or Other Pacific Islander
Some other race b
Granular Ethnicity
Locally relevant choices … is defined as "less than very well")
Spoken Language Preferred for Health Care
Locally relevant choices
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/iomracereport/reldatafig61txt.html
May 01, 2018 - Native Hawaiian or Other Pacific Islander
Some other race b
Granular Ethnicity
Locally relevant choices … is defined as "less than very well")
Spoken Language Preferred for Health Care
Locally relevant choices