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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - Strategies for presenting choices include offering choices; engaging patients, families, and
friends … Strategies for Presenting Choices
Section 3: Strategies for Presenting Choices
In this third section … Strategy 5 is to offer choices. … Slide 29/Strategy 5: Offer Choices
Strategy 5 is to present all the options available and offer choices … Strategies for Presenting Choices
Slide 29/Strategy 5: Offer Choices
Slide 30/Strategy 6: Engage Patients
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cahps.ahrq.gov/talkingquality/explain/support/help.html
November 01, 2018 - Clarify the Extent and Nature of Choices
Some people truly are limited in their choice of health plans … At the same time, you can do some “myth-busting” to ensure that people who have real choices are aware … This guide includes checklists for consumers who need to make different kinds of health care choices. … This may involve helping people narrow their choices by:
Reducing the number of plans or providers … Both strategies—helping people narrow their choices and helping them integrate complex information about
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cahps.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - Strategies for Presenting Choices Slide 29/Strategy 5: Offer Choices Slide 30/Strategy 6: Engage Patients … Strategies for presenting choices include offering choices; engaging patients, families, and friends; … Strategies for Presenting Choices
Section 3: Strategies for Presenting Choices
In this third section … Strategy 5 is to offer choices. … and offer choices.
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes2.html
August 01, 2022 - Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … Behavioral choices—Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm. … More importantly, staff must hold themselves and others accountable for making appropriate choices.
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cahps.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - and Degree of Choice
One thing you will need to determine is whether your audience has health care choices … to make and the nature of those choices. … Do they have multiple choices within each of those options? … How extensive are those choices? … Are consumers’ perceptions of those choices consistent with their actual choices?
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
September 04, 2012 - Staff, in turn, are accountable for the quality of the choices they make to ensure their patients receive … Human error is a product of both system design and behavioral choices. … Behavioral choices;
4. Learning systems; and
5. Accountability and justice. … Behavioral choices
Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm.
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cahps.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
December 01, 2012 - Engineering System Design to Support Behavior Choices Slide 11. … Human error is a product of both system design and behavioral choices. … Behavioral choices.
Learning systems.
Accountability and justice. … Behavioral choices
Managing human behavior is essential to refining outcomes. … of the choices, which may or may not have resulted in harm
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cahps.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - equivalent of one computer screen so that people don’t have to “scroll down” to see the complete list of choices … In some cases, you may want to limit the number of choices people can make, either because of your own … You may have to try another tactic if selecting one option (e.g., a ZIP code) gives users fewer choices … than they want and another option (e.g., selecting a county) gives them many more choices than they
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cahps.ahrq.gov/health-literacy/professional-training/informed-choice.html
May 01, 2023 - for Health Care Professionals teaches a total of 10 strategies for communicating clearly, presenting choices … Strategies for presenting choices comprehensively, engaging patients and families, and explaining benefits
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - The HCP Module addresses strategies that clinical teams can use to help patients
make informed choices … universal precautions
• Remove language barriers
• Use teach-back
■ Strategies for presenting choices … ♦ When patients make informed choices, it strengthens the therapeutic relationship, and can
improve … r Your patients are not making informed choices. … Offer choices X percent of patients will report they were given options and felt free to choose any of
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cahps.ahrq.gov/talkingquality/explain/support/explain-use.html
February 01, 2016 - important for potential users who are not currently facing a decision, who do not perceive that they have choices … , or for whom the idea of being proactive about choices is new and perhaps uncomfortable.
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cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - Staff, in turn, are accountable for the quality of the choices they make to ensure their residents receive … Human error is a product of both system design and behavioral choices. … human error and to ensure proper systems and procedures are in place to support future appropriate choices … Confirming that protocols are standardized and well communicated helps employees make the right choices … sure to eliminate reasons for at-risk behavior and reinforce incentives for healthy, risk-reducing choices
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - so
9
Qualifications/limitations
just my opinions - no compelling evidence
somewhat arbitrary choices … - even with agreement on criteria, many choices are possible
see the “long list” and the rest of the
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cahps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - narratives can also reduce consumers’ attention to standardized measures and lead to suboptimal doctor choices … Labeling comments helped mitigate the decline in decision quality, although consumers’ choices were most … Engagement with the quality information and satisfaction with available choices were likewise highest
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cahps.ahrq.gov/talkingquality/explain/support/provide-access.html
January 01, 2023 - Learn more about supporting patients' choices in: Martino SC, Grob R, Davis S, et al. … Staff are willing and able to be neutral about the choices made by those they help.
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cahps.ahrq.gov/talkingquality/about/index.html
August 01, 2016 - Consumers can apply the information to their own health care choices. … have found that doing it right takes planning, insight into the tasks that consumers face when making choices
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cahps.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
June 01, 2022 - consumer health IT—technology platform, functionality, content, and user interface—in which design choices … Her research provided insights into the need for consumer health IT to allow for a range of choices
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - care institutions are accountable for the practices they have designed and for sustaining the safe choices … Staff, in turn, are accountable for the quality of the choices they make to ensure patients receive high-quality … More importantly, staff must hold themselves and others accountable for making appropriate behavioral choices … Managing behavioral choices should be a responsibility of the individual and the organization.
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cahps.ahrq.gov/talkingquality/translate/scores/framing.html
March 01, 2016 - An interesting early study tested the stated preferences of consumers against their choices when faced … However, when later given hypothetical data on health plans, the choices these same people made reflected
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cahps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
September 01, 2020 - "Here are some choices we can consider."
"Let's go over your options."
… Leads to patients making choices that are more consistent with their values. … Waver between choices.
Delay the decision. … Conversation Starters To Check for Understanding
"Could you tell me how you understand the treatment choices … Starters for the Decision and Followup Phases
"It is fine to take more time to think about the treatment choices