-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS:
A New Experience of Care Survey … your child could return to his or her regular activities? … your child could return to his or her regular activities? … with your child 70%
How well doctors communicate with your child 67%
Involving teens in their care … HCAHPS Development Process
National Field Test
Final Child HCAHPS Survey
Final Child HCAHPS Survey
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient … Hospital of Chicago
37
Outline
• An introduction to Lurie Children’s
• Impetus for change
• Child … • Changing landscape of healthcare: Triple Aim and Value-Based
Payment Model
41
Child … • Family as faculty
• Increase participation on improvement teams
47
Child … Impetus for Change
Child HCAHPS
Inpatient Coaching
Inpatient Coaching - Slide 2
Monthly Report
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
February 11, 2015 - Introducing the CAHPS Child Hospital Survey
To Ask a Question
www.cahps.ahrq.gov 57
www.cahps.ahrq.gov … www.cahps.ahrq.gov
Child HCAHPS Survey and Guidance
Available on the CAHPS Web site:
https:// … www.cahps.ahrq.gov
61
mailto:cahps1@westat.com
https://www.cahps.ahrq.gov/
To Ask a Question
Child
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
February 11, 2015 - Introducing the CAHPS Child Hospital Survey
48
CAHPS Webcast
CHOC Children’s Hospital, Orange … Zoë Vecchio
Director of Service Excellence
49
Agenda
1.CHOC’s choice to transition to Child … HCAHPS
2.Our approach to physician engagement
50
CHOC’s choice to transition to Child HCAHPS … and Family Experience as
defined by our patients and families
55
Thank you.
56
Children … CAHPS Webcast
Agenda
CHOC’s Choice to Transition to Child HCAHPS
Our Approach to Physician Engagement
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient … Hospital of Chicago
37
Outline
• An introduction to Lurie Children’s
• Impetus for change
• Child … • Changing landscape of healthcare: Triple Aim and Value-Based
Payment Model
41
Child … • Family as faculty
• Increase participation on improvement teams
47
Child … Impetus for Change
Child HCAHPS
Inpatient Coaching
Inpatient Coaching - Slide 2
Monthly Report
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
February 11, 2015 - Introducing the CAHPS Child Hospital Survey
To Ask a Question
www.cahps.ahrq.gov 57
www.cahps.ahrq.gov … www.cahps.ahrq.gov
Child HCAHPS Survey and Guidance
Available on the CAHPS Web site:
https:// … www.cahps.ahrq.gov
61
mailto:cahps1@westat.com
https://www.cahps.ahrq.gov/
To Ask a Question
Child
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS:
A New Experience of Care Survey … your child could return to his or her regular activities? … your child could return to his or her regular activities? … with your child 70%
How well doctors communicate with your child 67%
Involving teens in their care … HCAHPS Development Process
National Field Test
Final Child HCAHPS Survey
Final Child HCAHPS Survey
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS
Barbara Burke, Administrator, Patient … Hospital of Chicago
37
Outline
• An introduction to Lurie Children’s
• Impetus for change
• Child … • Changing landscape of healthcare: Triple Aim and Value-Based
Payment Model
41
Child … • Family as faculty
• Increase participation on improvement teams
47
Child … Impetus for Change
Child HCAHPS
Inpatient Coaching
Inpatient Coaching - Slide 2
Monthly Report
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
February 11, 2015 - Introducing the CAHPS Child Hospital Survey
48
CAHPS Webcast
CHOC Children’s Hospital, Orange … Zoë Vecchio
Director of Service Excellence
49
Agenda
1.CHOC’s choice to transition to Child … HCAHPS
2.Our approach to physician engagement
50
CHOC’s choice to transition to Child HCAHPS … and Family Experience as
defined by our patients and families
55
Thank you.
56
Children … CAHPS Webcast
Agenda
CHOC’s Choice to Transition to Child HCAHPS
Our Approach to Physician Engagement
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - Introducing the CAHPS Child Hospital Survey_Transcript
Introducing the CAHPS Child Hospital Survey … thrilled to kind of partner through CHIPRA to have the
development of the CAHPS Hospital Survey for children … because the adult version is obviously driven by Medicare,
which is payment that does not really involve children … Children are not a population that are affected by
Medicare. … Also, we added items that were
very specific to the needs of children in the pediatric setting.
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - Introducing the CAHPS Child Hospital Survey_Transcript
Introducing the CAHPS Child Hospital Survey … thrilled to kind of partner through CHIPRA to have the
development of the CAHPS Hospital Survey for children … because the adult version is obviously driven by Medicare,
which is payment that does not really involve children … Children are not a population that are affected by
Medicare. … Also, we added items that were
very specific to the needs of children in the pediatric setting.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
February 11, 2015 - Introducing the CAHPS Child Hospital Survey
To Ask a Question
www.cahps.ahrq.gov 57
www.cahps.ahrq.gov … www.cahps.ahrq.gov
Child HCAHPS Survey and Guidance
Available on the CAHPS Web site:
https:// … www.cahps.ahrq.gov
61
mailto:cahps1@westat.com
https://www.cahps.ahrq.gov/
To Ask a Question
Child
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Child HCAHPS:
A New Experience of Care Survey … your child could return to his or her regular activities? … your child could return to his or her regular activities? … with your child 70%
How well doctors communicate with your child 67%
Involving teens in their care … HCAHPS Development Process
National Field Test
Final Child HCAHPS Survey
Final Child HCAHPS Survey
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Introducing the CAHPS Child
Hospital Survey
A Webcast … Dental Plan
American Indian
Home Health Care
4
www.cahps.ahrq.gov 5
www.cahps.ahrq.gov
Child … Child
Adult version Child version
Measure
Development
AHRQ CAHPS
CMS (Medicare)
AHRQ
CMS ( … Presentations
11
www.cahps.ahrq.gov
Accessing Event Materials
12
Introducing the CAHPS Child … Child
Today’s Speakers
Need Help?
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Introducing the CAHPS Child
Hospital Survey
A Webcast … Dental Plan
American Indian
Home Health Care
4
www.cahps.ahrq.gov 5
www.cahps.ahrq.gov
Child … Child
Adult version Child version
Measure
Development
AHRQ CAHPS
CMS (Medicare)
AHRQ
CMS ( … Presentations
11
www.cahps.ahrq.gov
Accessing Event Materials
12
Introducing the CAHPS Child … Child
Today’s Speakers
Need Help?
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf
June 19, 2017 - Sampling frame Children (age 17 and under) who had at least one overnight
stay in the hospital in a … All of the items in this survey have been designed for the general population of
children. … The sample will be drawn from a list of children age 17 and under who
have received care from a given … children is determined using the above criteria, the following
patients should be excluded from the … • Include only children who had been hospitalized in the past 6 weeks.
-
ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf
June 19, 2017 - Sampling frame Children (age 17 and under) who had at least one overnight
stay in the hospital in a … All of the items in this survey have been designed for the general population of
children. … The sample will be drawn from a list of children age 17 and under who
have received care from a given … children is determined using the above criteria, the following
patients should be excluded from the … • Include only children who had been hospitalized in the past 6 weeks.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf
June 19, 2017 - Sampling frame Children (age 17 and under) who had at least one overnight
stay in the hospital in a … All of the items in this survey have been designed for the general population of
children. … The sample will be drawn from a list of children age 17 and under who
have received care from a given … children is determined using the above criteria, the following
patients should be excluded from the … • Include only children who had been hospitalized in the past 6 weeks.
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf
June 19, 2017 - Sampling frame Children (age 17 and under) who had at least one overnight
stay in the hospital in a … All of the items in this survey have been designed for the general population of
children. … The sample will be drawn from a list of children age 17 and under who
have received care from a given … children is determined using the above criteria, the following
patients should be excluded from the … • Include only children who had been hospitalized in the past 6 weeks.
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf
June 19, 2017 - Sampling frame Children (age 17 and under) who had at least one overnight
stay in the hospital in a … All of the items in this survey have been designed for the general population of
children. … The sample will be drawn from a list of children age 17 and under who
have received care from a given … children is determined using the above criteria, the following
patients should be excluded from the … • Include only children who had been hospitalized in the past 6 weeks.