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  1. Slide 1

    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Change Management TEAMSTEPPS 05.2 Mod 1 05.2 … Page ‹#› Page ‹#› RRS 1 Learning Objectives List Kotter’s Eight Steps of Change Identify errors common … change strategy ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care Optional Change … the change Discuss ways to solve the problems people identify with the change Empower people to solve … Why do we need change? Joint Commission Status QUO FUTURE Errorville Celebrate Wins!

  2. Slide 1

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Change Management TEAMSTEPPS 05.2 Mod 1 05.2 … Page ‹#› Page ‹#› RRS 1 Learning Objectives List Kotter’s Eight Steps of Change Identify errors common … change strategy ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care Optional Change … the change Discuss ways to solve the problems people identify with the change Empower people to solve … Why do we need change? Joint Commission Status QUO FUTURE Errorville Celebrate Wins!

  3. Slide 1

    www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Change Management TEAMSTEPPS 05.2 Mod 1 05.2 … Page ‹#› Page ‹#› RRS 1 Learning Objectives List Kotter’s Eight Steps of Change Identify errors common … change strategy ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care Optional Change … the change Discuss ways to solve the problems people identify with the change Empower people to solve … Why do we need change? Joint Commission Status QUO FUTURE Errorville Celebrate Wins!

  4. Slide 1

    www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Change Management TEAMSTEPPS 05.2 Mod 1 05.2 … Page ‹#› Page ‹#› RRS 1 Learning Objectives List Kotter’s Eight Steps of Change Identify errors common … change strategy ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care Optional Change … the change Discuss ways to solve the problems people identify with the change Empower people to solve … Why do we need change? Joint Commission Status QUO FUTURE Errorville Celebrate Wins!

  5. Slide 1

    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Change Management TEAMSTEPPS 05.2 Mod 1 05.2 … Page ‹#› Page ‹#› RRS 1 Learning Objectives List Kotter’s Eight Steps of Change Identify errors common … change strategy ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care Optional Change … the change Discuss ways to solve the problems people identify with the change Empower people to solve … Why do we need change? Joint Commission Status QUO FUTURE Errorville Celebrate Wins!

  6. Slide 1

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
    January 20, 2006 - Slide 1 TeamSTEPPS for Office-Based Care Change Management TEAMSTEPPS 05.2 Mod 1 05.2 … Page ‹#› Page ‹#› RRS 1 Learning Objectives List Kotter’s Eight Steps of Change Identify errors common … change strategy ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care Optional Change … the change Discuss ways to solve the problems people identify with the change Empower people to solve … Why do we need change? Joint Commission Status QUO FUTURE Errorville Celebrate Wins!

  7. TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet (pdf file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 7. … How might you best determine what your change strategy needs to be? … Step 5: Empowering Members To Effect Change 10. … What do you believe might be behind people’s resistance to change? 12.

  8. TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 7. … How might you best determine what your change strategy needs to be? … Step 5: Empowering Members To Effect Change 10. … What do you believe might be behind people’s resistance to change? 12.

  9. TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet (pdf file)

    monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 7. … How might you best determine what your change strategy needs to be? … Step 5: Empowering Members To Effect Change 10. … What do you believe might be behind people’s resistance to change? 12.

  10. TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet (pdf file)

    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 7. … How might you best determine what your change strategy needs to be? … Step 5: Empowering Members To Effect Change 10. … What do you believe might be behind people’s resistance to change? 12.

  11. TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet (pdf file)

    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 7. … How might you best determine what your change strategy needs to be? … Step 5: Empowering Members To Effect Change 10. … What do you believe might be behind people’s resistance to change? 12.

  12. TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet (pdf file)

    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 7. … How might you best determine what your change strategy needs to be? … Step 5: Empowering Members To Effect Change 10. … What do you believe might be behind people’s resistance to change? 12.

  13. TeamSTEPPS 2.0: Sizing Up the Culture Exercise Sheet (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
    March 21, 2014 - How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 7. … How might you best determine what your change strategy needs to be? … Step 5: Empowering Members To Effect Change 10. … What do you believe might be behind people’s resistance to change? 12.

  14. TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet (pdf file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
    March 21, 2014 - What impact has that person had on change in your organization? 6. … How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 10. … How might you best determine what your change strategy needs to be? … What are the norms of your “colony” that may interfere with change?

  15. TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet (pdf file)

    monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
    March 21, 2014 - What impact has that person had on change in your organization? 6. … How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 10. … How might you best determine what your change strategy needs to be? … What are the norms of your “colony” that may interfere with change?

  16. TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
    March 21, 2014 - What impact has that person had on change in your organization? 6. … How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 10. … How might you best determine what your change strategy needs to be? … What are the norms of your “colony” that may interfere with change?

  17. TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet (pdf file)

    pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
    March 21, 2014 - What impact has that person had on change in your organization? 6. … How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 10. … How might you best determine what your change strategy needs to be? … What are the norms of your “colony” that may interfere with change?

  18. TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet (pdf file)

    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
    March 21, 2014 - What impact has that person had on change in your organization? 6. … How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 10. … How might you best determine what your change strategy needs to be? … What are the norms of your “colony” that may interfere with change?

  19. TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet (pdf file)

    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
    March 21, 2014 - What impact has that person had on change in your organization? 6. … How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 10. … How might you best determine what your change strategy needs to be? … What are the norms of your “colony” that may interfere with change?

  20. TeamSTEPPS 2.0: Sizing Up the Iceberg Exercise Sheet (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exiceberg.pdf
    March 21, 2014 - What impact has that person had on change in your organization? 6. … How is the need for change communicated in your organization? … Step 3: A Change Vision and Strategy 10. … How might you best determine what your change strategy needs to be? … What are the norms of your “colony” that may interfere with change?
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