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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/fallspx/faclevel.html
November 01, 2017 - Sample Quarterly Summary of Falls Risk Factors by Facility (continued)
High-Risk Change in … Condition
Acute
Mental
Status
Change
Behavior: New
Unsafe
New Gait/Balance … or Device
Order
New Fall
Med: New
Med or
Dose Change
Orthostatic
Hypotension … Uncontrolled chronic
Urinary Incontinence: New
or Increase
Mobility: More Independent
Room Change … Mobility
Transfer
Toileting
Depression Score
Monthly BMI
<18.5 kg/m 2
Significant Wt Change
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-2-presentation.pdf
May 01, 2007 - Medical Staff Bylaws
• In-Person Learning/Sharing – 3 Days
• Monthly conference calls
Creating Change … high-profile
leaders and organizations
• Education
• Weaving into the fabric of the organization
• Policy Change … Practice into Policy
Two years to change the
Corrective Action Policy
Policy into Practice
• … When staff take shortcuts that put patient safety at risk,
supervisors or managers work with them to change … pitched this to my boss
Fortuitous Serendipity
The UNC Collaborative Team
The Collaborative
Creating Change
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/TS_OBC_Webinar_Plitt_FINAL.pptx
January 01, 2017 - Explore opportunities to develop “change capacity” within the medical office. … The “Change Team”
By Bit Boy - Flickr: The Elephant in the Room, CC BY 2.0, https://commons.wikimedia.org … Efforts:
All change programs intended to improve organizational performance
B
WORK
Change Capacity … :
Organizational competency in planning, leading, and sustaining change efforts
C
WORK
How Change … 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Small Office Setting
20
Leveraging Different
Approaches to Change
-
www.ahrq.gov/research/findings/nhqrdr/2014chartbooks/hispanichealth/part3-nqs.html
May 01, 2018 - No Change = Quality is not changing or is changing at an average annual rate less than 1 percent per … Did not change for 34% (49 out of 144) of the measures. … Improve for 73% (16 of 22) of Person-Centered Care measures and did not change for 27% (6 of 22). … Improved for 63% (24 of 38) of Healthy Living measures and did not change for 37% (14 of 38). … No Change = Disparities are not changing.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/erepguide-slides.html
December 01, 2017 - Weight Change.
Most Recent Ulcer Assessment Date.
# Pressure Ulcers. … report
Risk Change Report
Slide 32: Risk Change Report: Resident Changes and Declines From Prior … Acute change in health status. … Slide 33: Sample Risk Change Report
Name
Room Number
Nutrition Risk
Change Within … Acute Change in Status.
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2014chartbooks/hispanichealth/2014nhqdr-hispanichealth-pt2.pdf
July 01, 2015 - Breast Cancer Care for Hispanics
Measure
Most Recent
Disparity Disparity Change
Women ages 50- … Breast cancer deaths per 100,000 female population per
year
Better No Change
Trends: Most … This disparity did not change over time. … per 100,000 population per year Better No Change
Women ages 21-65 who received a Pap smear in the … These disparities did not change over time.
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www.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/implementation.html
January 01, 2013 - Are you ready for this change?
2. How will you manage change?
3. … How do you manage the change process at the front line? … How do you manage the change process at the front line? … Help reduce resistance to change by ensuring that staff understand the reasons for change and agree that … change is needed.
-
www.ahrq.gov/ncepcr/tools/obesity/obpcp6.html
May 01, 2014 - As such, these sites were able to negotiate the challenges of practice change (e.g., implementing new … calling meetings, reminding other staff about the project, and supporting implementation of clinic change … However, without clinic leadership support this small change didn’t translate into larger project goals … practice led these groups; noting efficacy and familiarity with the program’s philosophy of lifestyle change … Some practices handled this better than others, having either adaptive reserve to juggle many change
-
www.ahrq.gov/hai/cusp/modules/engage/alt-text.html
April 01, 2013 - Slide 10
Supports Both Technical and Adaptive Work of Change
Technical Work
Addresses problems … Slide 11
Supports Both Technical and Adaptive Work of Change
Adaptive Work
Addresses problems … that require a change in:
attitudes
beliefs
behaviors
Leaders, staff, and key stakeholders … share responsibility for change
A provider and a senior executive standing next to a line cart … Slide 12
Supports Both Technical and Adaptive Work of Change
Technical Work
Synchronizes
-
www.ahrq.gov/hai/cusp/modules/spread/spread.html
December 01, 2012 - A Framework for Spread: From Local Improvements to System-Wide Change. … Spread Sequencing 5
Developing a change
Theory and prediction
Testing a change
Test under … a change to other locations
Plan
Do
Study
Act
The Plan-Do-Study-Act cycle. … Scaling Up—From Vision to Large-Scale Change: A Management Framework for Practitioners. … Framework for Spread: From Local Improvements to System-Wide Change .
-
www.ahrq.gov/patient-safety/reports/engage/implications.html
March 01, 2017 - during our work and that our interventions themselves will emerge at a time of increased readiness for change … In addition, multiple initiatives are competing for provider and practice attention for implementing change … Implication 2: Engagement Interventions Need To Focus on the Patient as Change Agent
Our environmental … of evidence revealed during our environmental scan included "education"” as a key driver in behavior change … Guide development process include bringing our human factors and safety specialists, health behavior change
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-pcip-staff-ny.pdf
August 23, 2018 - If you want to make a change in this practice how does that happen? … PROBE: What is the process for making a change? … Can you give me an example of a recent change you made in the practice and how that was
implemented? … PROMPT: Could be related to a change in patient care or the way you are using the Electronic Health … PROBE: Why did you decide to work on this particular change? What else have you worked on?
4.
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6j.html
June 01, 2014 - Facilitate transitions
Across settings
As coordination needs change …
■
Create a proactive plan of care
■
Monitor, follow up, and respond to change … , 1D5
Create a proactive plan of care: 1A10, 1B10, 1C6, 1C8
Monitor, follow up, and respond to change …
Create a proactive plan of care
□
Monitor, follow up, and respond to change … goals: 2-4, 6, 19
Create a proactive plan of care: 10, 22
Monitor, follow up, and respond to change
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6w.html
June 01, 2014 - Facilitate transitions
Across settings
□
As coordination needs change …
Create a proactive plan of care
Monitor, follow up, and respond to change … settings: 49, 50
Assess needs and goals: 22, 23, 24, 38
Monitor, follow up, and respond to change … 19a, 19b, 19c, 20a, 20b, 21a, 21b, 21c, 22a, 22b, 22c, 23
Monitor, follow up, and respond to change … Facilitate transitions:
Across settings: 18
Monitor, follow up, and respond to change
-
www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
June 01, 2014 - Facilitate transitions
Across settings
As coordination needs change …
Create a proactive plan of care
□
Monitor, follow up, and respond to change …
Create a proactive plan of care
□
Monitor, follow up, and respond to change … needs and goals: 5, 6
Create a proactive plan of care: 7, 8
Monitor, follow up, and respond to change …
Create a proactive plan of care
■
Monitor, follow up, and respond to change
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - These tools supplement other quality and performance improvement initiatives, all of which aim to change … Implementing Change in Long-Term Care: A Practical Guide to Transformation . … For example, Kotter's Eight Steps of Change describes what happens to get change to occur. … Culture are only two components for implementing change in your facility. … Implementing Change in Long-Term Care: A Practical Guide to Transformation .
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/statistical-process-control.pdf
March 01, 2013 - of good short-term process metrics, and a
lack of knowledge regarding tools to differentiate true change … Using frequently
measured data, SPC can be used to detect, early on, whether any change has taken place … Measures appropriate for control
chart analysis are those that change frequently over time. … SPC methods can be supplemented by multivariate time series regression analysis to test change over … does not make it obvious what exactly brought about the change.
-
www.ahrq.gov/patient-safety/reports/engage/appb.html
March 01, 2017 - Physician assistant
Primary practice
General practice
General Practitioner
Change … Theories
Organizational change
Process management
Transtheoretical model
Stages of change
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_slides_fallprev.pptx
June 16, 2017 - Miake-Lye IM, Hempel S, Ganz D, et al., 2013
‹#›
Are You Ready To Change? … Do organizational members understand why change is needed? (Tool 1A)
Is there urgency to change? … Toolkit
Toolkit Sections:
Is your hospital ready for this change? … How will you manage change?
Which practices do you want to use? … Setting goals and plans for change
Specific goals have been set.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/training-tools/training-tools-slideset.pptx
May 01, 2017 - Leading Change. … Change Management: Instructor's Slides: TeamsTEPPS Fundamentals Course. November 2008. … Understanding the Sustainability of Health Programs and Organisational Change. … Leading Change. … Understanding the Sustainability of Health Programs and Organisational Change.