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421. Appendix: State Overviews | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/tap.html
     October 01, 2014 - Call Center. … The ANGELS call center operates 24 hours a day, 7 days a week, for physicians and patients. … Additional call center functions include maternal-fetal medicine consults, transportation arrangements … The call center monitors patient status and follows up based on established protocols. … Call center staff assume responsibility for: Letters to patients and physicians.

422. Frequently Asked Questions - RFA-HS-24-004: State-based Healthcare Extension Cooperatives to Accelerate Implementation of Actionable Knowledge into Practice (U19) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/funding/fund-opps/RFA-HS-24-004-faq-112524.pdf
     November 25, 2024 - The Evaluation Liaison will oversee the coordination and collaboration with the National Evaluation Center … If submitting an application for the National Evaluation Center (NEC), the applicant must ensure that … regarding investigators and direct cost funding with any State Cooperative or National Coordinating Center … After award, the National Evaluation Center will work with grantees to collect a common set of measures … How will the National Evaluation Center (NEC) affect state-level operations?

423. The Medical Home Index: Revised Short Form: Pediatric. Measuring the Organization and Delivery of Pediatric Primary Care for All Children, Youth, and Families (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.pdf
     June 02, 2025 - the Organization and Delivery of Pediatric Primary Care for All Children, Youth, and Families © Center … Organization and Delivery of Pediatric Primary Care for All Children, Youth, and Families © Center … Organization and Delivery of Pediatric Primary Care for All Children, Youth, and Families © Center … Note: Any italicized words are defined in the glossary on page 11. 3 2 1 © Center … Medical Home: The Center for Medical Home Improvement defines the medical home as a community-based

424. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey AHRQ’s CAHPS® Program Caren Ginsberg Director, CAHPS Division Center … Condition-specific: Cancer care; Surgical care • Facility: Hospital, Nursing Home, Ambulatory Surgery, In-Center … www.ahrq.gov/cahps Uses of CAHPS Surveys • Reimbursement – Hospital, Home Health, Hospice, Medicare, In-Center

425. AHRQ's RED Toolkit Helps Lower Readmissions in Dignity Health Hospitals | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201522.html
     August 01, 2015 - Mary’s Medical Center, a 389-bed trauma center in Long Beach, introduced RED in December 2013 for heart … Mary’s Medical Center also introduced RED with heart failure patients, which helped the facility reduce … Mary's Medical Center in San Francisco implemented RED in 2012.

426. CHIPRA 235: Section 2, Detailed Measure Specifications (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-235-section-2-tech-specs.pdf
     June 02, 2025 - Provider-based Facility 08 Office 11 Home 12 Mobile Unit 15 Outpatient Hospital 22 Ambulatory Surgical Center … 24 Military Treatment Facility 26 Independent Clinic 49 Federally Qualified Health Center 50 Community … Mental Health Center 53 Non-residential Substance Abuse Treatment Facility 57 Mass Immunization Center

427. VHA's Journey to High Reliability: Advancing Toward Zero Harm and Becoming a Learning Health System
     www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/high-reliability-journey-slides.pptx
     September 26, 2023 - Yackel, DNP, FNP-C, FAANP  Executive Director, VHA National Center for Patient Safety Presenters: VHA … Margie Scott, VA Medical Center (VAMC) Director at Central Arkansas  Pre-Decisional Deliberative … Health care organizations, including VHA’s National Center for Patient Safety (NCPS), led the way in … VHA) HRO Steering Committee Established Veterans Integrated Services Networks (VISN) and VA Medical Center … and leaders will correct it and treat everyone in a just and fair manner.” ‹#› 13 VHA National Center

428. Quality and Patient Safety Resources | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/resources/index.html
     December 01, 2022 - Health Literacy AHRQ Health Literacy Universal Precautions Toolkit Pharmacy Health Literacy Center … Pediatric Quality Measures Program Pharmacy Health Literacy Center This site provides pharmacists … on Patient Safety Culture Community Pharmacy Survey on Patient Safety Culture Ambulatory Surgery Center

429. SOPS® Database De-Identified Data Research Abstract Form (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2024-sops-deidentified-data-research-abstract-form.docx
     January 01, 2024 - 13,277 |_| Medical Office 2020 Dec. 2017 – Oct. 2019 1,475 18,396 |_| Ambulatory Surgery Center … 2023 Jan. 2022 – June 2023 243 7,458 |_| Ambulatory Surgery Center 2021 Aug. 2020 – June 2021 … 235 8,918 |_| Ambulatory Surgery Center 2020 Aug. 2014 – July 2019 282 10,527 |_| Nursing

430. Slide 1
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/access/qrdr2015-chartbookaccess.pptx
     January 01, 2020 - Source: National Center for Health Statistics, National Health Interview Survey, January 2010-September … Source: National Center for Health Statistics, National Health Interview Survey, January 2010-September … Health center population includes 1,202 program grantees data only. … When a level II center cannot provide the required care, the patient may be triaged to a Level I center … People the age of 45 years use trauma center services at a higher rate.

431. Webinar Agenda - Progress Update: The National Action Alliance for Patient and Workforce Safety—What, Why and How? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/progress-update-2024-agenda.pdf
     January 01, 2024 - • Robert Valdez, Director, Agency for Healthcare Research and Quality • Craig Umscheid, Director, Center … Centers for Disease Control and Prevention Moderator: • Jade Perdue-Puli, Senior Advisor, Center

432. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
     April 13, 2016 - 23 CAHPS Strategies Strategic / Business Plan Outside-In (Insights) Execution 24 Call Center … Green Alerts Highly satisfied: Testimonials Real Time Alerts Members are able to rate Call Center … Proxy Health Partner Insight Consumer Insight Advisory Council Insights CAHPS Strategies Call Center

433. Module 5: Resident and Family Engagement | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-slides.html
     March 01, 2017 - Center for Excellence in Assisted Living ; June 2010. Accessed September 22, 2014. … National Long-Term Care Ombudsman Resource Center. About Ombudsmen . … .: National Long-Term Care Ombudsmen Resource Center. Accessed September 22, 2014. … Center for Excellence in Assisted Living ; June 2010. Accessed September 22, 2014. … National Long-Term Care Ombudsman Resource Center. About Ombudsmen .

434. Appendix V (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv3ab.html
     June 01, 2010 - disabilities Case management for dual diagnosis; case management for medical comorbidity Center … psychiatric disorders Communication between mental health and primary care for outpatients Center … Mental health outpatients Waiting time for case management services (mental retardation) Center … HCBS. 3-item care transition measures (CTM3) University of Colorado Health Sciences Center … Care planning for dual diagnosis Center for Quality Assessment and Improvement in Mental Health

435. Training the Next Generation of Leaders in Clinical Preventive Services | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/chronic-care/decision/research-centers/rce_profile_gilliam.html
     January 01, 2014 - Services Profiles from the AHRQ Research Centers for Excellence Meredith Gilliam: Research Center … Gilliam decided to become a research trainee at the Research Center for Excellence in Clinical Preventive … For more about the Research Center for Excellence in Clinical Preventive Services and its training programs

436. A New Model of Thinking in Clinical Preventive Services (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/new_model_thinking.pdf
     February 01, 2014 - A New Classification System to Understand Harms The Research Center for Clinical Preventive Services … As a result of the work of the Center, Dr. … Russell Harris, the Center Director, and his colleagues published “The Harms of Screening: A Proposed

437. Section 4: Selecting Care Management Interventions (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm4a.html
     October 01, 2014 - Provider Education and Training Medium Practice-Site Improvement Medium Call Center … If the call center failed to reach a member, he or she was put into a queue for 3 months, after which … If the call center was unsuccessful again, the member was returned to the queue and sent educational … Indiana's initial program, ICDMP, operated a call center that used the Patient Health Questionnaire … During an assessment, call center staff asked two questions: "During the past month, have you often

438. Webinar Transcript: Better Care, Healthier People and Communities, More Affordable Care: 5 Years of the National Quality Strategy | Agency for Healthcare Research and Quality
     www.ahrq.gov/workingforquality/events/webinar-better-care-healthier-communities.html
     November 01, 2016 - James Venza will then spotlight the Lourie Center for Children's Social and Emotional Wellness, a National … James Venza about the Lourie Center for Children's Social and Emotional Wellness, who will discuss care … Ernest Moy, M.D., M.P.H., Medical Officer, Center for Quality Improvement and Patient Safety, Agency … He joined the Lourie Center in 2003 to complete his postdoctoral training in the Center's Therapeutic … Lourie Center Legacy [Slide 23] James Venza:  Great. Thank you so much, Nancy.

439. Pediatric Quality Measures Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/factsheets/fullreports/index.html
     July 01, 2016 - For assistance, please contact Ramesh Sachdeva, Pediatric Measurement Center of Excellence (PMCoE), at … For assistance, please contact Ramesh Sachdeva, Pediatric Measurement Center of Excellence (PMCoE), at … For assistance, please contact Ramesh Sachdeva, Pediatric Measurement Center of Excellence (PMCoE), at … For assistance, please contact Ramesh Sachdeva, Pediatric Measurement Center of Excellence (PMCoE), at … For assistance, please contact Ramesh Sachdeva, Pediatric Measurement Center of Excellence (PMCoE), at

440. Building Rapport with Patients: OARS Communication Skills | Agency for Healthcare Research and Quality
     www.ahrq.gov/evidencenow/tools/oars-model.html
     November 01, 2018 - Institution of origin: Family Planning National Training Center Acknowledgements : Source: Miller, … Family Planning National Training Center is supported by the Office of Population Affairs of the U.S.