psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.275_slideshow.ppt
August 01, 2012 - Spotlight Case
Spotlight Case
No News May Not Be Good News
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2
Source and Credits
This presentation … is based on the August 2012
AHRQ WebM&M Spotlight Case
See the full article at http://webmm.ahrq.gov … test results
Understand the hazards of alert fatigue in automated results management systems
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4
Case … The pediatrician was busy all day long but near the end of the day found the result.
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5
Case: No … She was given insulin and specific instructions on management at home.
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Case: No News (3)
The
effectivehealthcare.ahrq.gov/sites/default/files/related_files/case-management_executive.pdf
January 01, 2013 - In the context of chronic
illness care, they are central to the role of a case manager,
but a case … , training, or skills of case managers. … Case Manager Functions
Case managers typically performed multiple functions. … Case managers can help surmount these
problems, but the role of the case manager is complex. … managers
• Case manager experience
• Specific functions of case managers and the distribution
of
www.ahrq.gov/news/newsroom/case-studies/impact-case-study-stories.html
December 01, 2019 - Add your story to AHRQ's Impact Case Studies Program! It's easy. … Let us know what AHRQ resource you used and we will work with you to develop an Impact Case Study. … Your experience will be shared with others on our Impact Case Studies Program Web page and via social
digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/use-case
January 01, 2023 - Use Case
Description
A use case is a set of instructions that an individual in a process … IDENTIFY A PROCESS AND A SCENARIO within that process (the use case) to be analyzed.
2. … IDENTIFY STAKEHOLDERS AND KEY PLAYERS in the use case.
3. … COLLECT RELEVANT DATA that will aid in achieving the goals of the use case identified in the previous … ORGANIZE THE COLLECTED DATA in a manner which best supports the use case goals.
6.
psnet.ahrq.gov/webmm/submit-case
Submit a Case
Note that your name will not be publicly associated with the case
Breadcrumb … Submit a Case
Case Form
The content of case submissions is … your case to another site, please do so independent of your submission to AHRQ WebM&M. … edit the case. … your case to another site, please do so independent of your submission to AHRQ WebM&M.
psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.254_slideshow.ppt
November 01, 2011 - Spotlight Case July 2008
Spotlight Case
Near Miss with Bedside Medications
*
*
Source and Credits … This presentation is based on the November 2011
AHRQ WebM&M Spotlight Case
See the full article at … *
*
Case: Near Miss (3)
The pharmacist came to the ED to teach the patient how to do subcutaneous … *
*
Background: Near Miss
Multiple errors in this case
Fortunately, patient was not harmed … This case can be defined as a near miss
Near misses are unsafe acts that have the potential to injure
psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.290_slideshow.ppt
February 01, 2013 - Spotlight Case July 2008
Spotlight Case
Delay in Treatment:
Failure to Contact Patient Leads to Significant … *
*
Source and Credits
This presentation is based on the February 2013
AHRQ WebM&M Spotlight Case … *
*
Case: Failure to Contact (3)
One week later, the patient went to the radiology department … similar health care provider or institution would or should do in the same circumstances
Determined on case-by-case … participate in appropriate follow up
There are no specific rules or guidelines; determination is made on a case-by-case
psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.131_slideshow.ppt
August 01, 2006 - Spotlight Case [MONTH] 2003
Spotlight Case August 2006
Physical Diagnosis: A Lost Art? … Source and Credits
This presentation is based on the August 2006
AHRQ WebM&M Spotlight Case
See the … Initial physical exam was recorded as follows:
Case: Physical Diagnosis: A Lost Art? … Case (cont.): Physical Diagnosis: A Lost Art? … Case (cont.): Physical Diagnosis: A Lost Art?
psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.68_slideshow.ppt
July 01, 2004 - Spotlight Case [MONTH] 2003
Spotlight Case July 2004
Preventing Inappropriate Use of Novel Therapeutic … Agents
Source and Credits
This presentation is based on the July 2004 AHRQ WebM&M Spotlight Case … Case: Novel Drug Misuse
A 48-year-old man was admitted to the intensive care unit after a motor vehicle … Case (cont.): Novel Drug Misuse
Post-operatively, the patient developed renal failure; an APACHE II … Case (cont.): Novel Drug Misuse
Eighteen hours after infusion, the patient developed severe bleeding
psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.242_slideshow.ppt
June 01, 2011 - Spotlight Case July 2008
Spotlight Case
The ECG is Not Normal
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*
Source and Credits
This presentation … is based on the June 2011
AHRQ WebM&M Spotlight Case
See the full article at http://webmm.ahrq.gov … relatives
Appreciate some of the steps hospitals take to prevent identification errors
*
*
Case … ”
*
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Case: ECG Not Normal (2)
“The ECG was performed, and as we were leaving the office I asked … ”
*
*
Case: ECG Not Normal (3)
“My mind raced, filled with the worst diseases I could imagine.
psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.191_slideshow.ppt
January 01, 2009 - Spotlight Case July 2008
Spotlight Case January 2009
To Transfer or Not to Transfer
Source and … Credits
This presentation is based on the January 2009
AHRQ WebM&M Spotlight Case
See the full article … diversion and federal EMTALA statutes
Identify ways to improve continuity of hospital care
Case … Case: To Transfer or Not (3)
The patient told paramedics that he had just been discharged and received … Issues from Case
Safety for prehospital, emergency department (ED), and hospital care
Did decision
psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.239_slideshow.ppt
May 01, 2011 - Spotlight Case July 2008
Spotlight Case
Duty to Disclose Someone Else’s Error
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*
Source and … Credits
This presentation is based on the May 2011
AHRQ WebM&M Spotlight Case
See the full article … *
*
Case: Duty to Disclose (2)
Over the next 24 hours, the child became increasingly confused … *
*
Case: Duty to Disclose (3)
He was transferred from this hospital to a tertiary care center … *
*
Case: Duty to Disclose (5)
When it was clear the child could not survive, the pediatricians
psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.218_slideshow.ppt
May 01, 2010 - Spotlight Case [MONTH] 2003
Spotlight Case
Fatal Error in Neonate: Does ‘Just Culture’ Provide an Answer … *
*
Source and Credits
This presentation is based on the May 2010
AHRQ WebM&M Spotlight Case
See … response to an error
Distinguish accountability for failure and learning from failure
*
*
Case … *
Case: Fatal Error in Neonate (3)
Within 4 hours of starting the lipid emulsion through the TPN … *
The Present Case
The case is severe and shocking, as is the outcome: the death of a infant
In