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41. Module 6: Care for the Caregiver | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes6.html
    August 01, 2022 - Notes Say: Module 6 includes information on the Care for the Caregiver component of the CANDOR … process, which focuses on providing emotional support to caregivers following a CANDOR event. … CANDOR event focuses on the needs of the patient and/or family. … It is also important to provide care and support to the caregivers following a CANDOR event. … Slide 23   Slide 24 Return to CANDOR Contents

42. Gap Analysis Facilitator's Guide | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
    August 01, 2022 - evaluate the extent to which current processes align with the Communication and Optimal Resolution (CANDOR … The CANDOR Implementation Team. … How to use this tool: Conduct a gap analysis prior to implementing the CANDOR process. … In-person, facilitated focus groups with key stakeholders focused on CANDOR practices. … Return to Contents Return to CANDOR Contents

43. Notification of Adverse Event: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/notification.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … This video demonstrates an example of caregivers notifying the CANDOR team of an adverse event. … YouTube embedded video: https://www.youtube-nocookie.com/embed/rposHnCidGY Return to CANDOR Contents

44. Gap Analysis Facilitator's Guide: Appendix E | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/ape.html
    August 01, 2022 - the groups, as well as variations among the groups in their perceptions and degree of commitment to CANDOR … Toolkit Gap Analysis Report for Insert organization name Insert date of report Introduction to the CANDOR … Process A Gap Analysis was conducted to evaluate the extent to which current processes align with the CANDOR … [Schedule CANDOR process implementation activities.] Return to Contents

45. Peer Support Interaction—Nurse: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/nurses.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … YouTube embedded video: https://www.youtube-nocookie.com/embed/QR8Enrfxvfs Return to CANDOR Contents

46. Offer of Compensation—6 Months Later: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/compensation.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … YouTube embedded video: https://www.youtube-nocookie.com/embed/WiVq2exaUeA Return to CANDOR Contents

47. Disclosure Conversation with Family: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/disclosure.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … YouTube embedded video: https://www.youtube-nocookie.com/embed/C-WJ2XylWa0 Return to CANDOR Contents

48. Peer Support Interaction—Physician: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/physicians.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … YouTube embedded video: https://www.youtube-nocookie.com/embed/WkrXgZGn6KM Return to CANDOR Contents

49. Resolution Planning: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/planning.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … YouTube embedded video: https://www.youtube-nocookie.com/embed/qg0oKow_BGE Return to CANDOR Contents

50. Conversation with Family: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/conversation.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … YouTube embedded video: https://www.youtube-nocookie.com/embed/x_ittW2ratM Return to CANDOR Contents

51. Planning for Meetings with Family: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/meeting.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … YouTube embedded video: https://www.youtube-nocookie.com/embed/N1PLEUESd84 Return to CANDOR Contents

52. Accountability—Peer to Peer Coaching: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/accountability.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … YouTube embedded video: https://www.youtube-nocookie.com/embed/dcOzrIICv_o Return to CANDOR Contents

53. Mod4-Event-Checklist (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
    April 01, 2016 - The Communication and Optimal Resolution Toolkit (CANDOR) Response Team or designee, unless otherwise … CANDOR Event Checklist Communication and Optimal Resolution Toolkit CANDOR Process Steps Event Report … ■ Secure photos/video recordings (OR/procedural) and/or security monitoring tape. 2 – CANDOR Event … Checklist CANDOR Process Steps Event Review Initial Key Communications ■ Consider additional care … CANDOR Event Checklist – 3 CANDOR Process Steps Concluding the Investigation ■ Conduct consensus

54. Disclosure Checklist | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
    August 01, 2022 - disclosure conversation, which should occur within 60 minutes after a Communication and Optimal Resolution (CANDOR … Complete ✔ Part I – Initial Disclosure Conversation   Within 60 minutes after the CANDOR … Rehearse (in person or by phone)  the discussion with another CANDOR Disclosure Lead.   … If you are not certain what to document, contact a CANDOR Disclosure Lead or risk manager.   … Return to CANDOR Contents

55. Mod03-Gap-Analysis-Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
    April 01, 2016 - evaluate the extent to which current processes align with the Communication and Optimal Resolution (CANDOR … The CANDOR Implementation Team How to use this tool: Conduct a gap analysis prior to implementing the … CANDOR process. … In-person, facilitated focus groups with key stakeholders focused on CANDOR practices. 3. … [Schedule CANDOR process implementation activities.] AHRQ Pub.

56. PowerPoint Presentation
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module6/module6-care-for-caregiver.pptx
    May 01, 2011 - PowerPoint Presentation Communication and Optimal Resolution (CANDOR) Toolkit Module 6: Care for the … Caregiver Module 6 includes information on the Care for the Caregiver component of the CANDOR process … , which focuses on providing emotional support to caregivers following a CANDOR event. … Caregiver grief following a CANDOR event can be devastating, especially as the initial response to a … CANDOR event focuses on the needs of the patient and/or family.

57. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/867676/psn-pdf
    February 26, 2025 - The Agency for Healthcare Research and Quality (AHRQ) Communication and Optimal Resolution (CANDOR) … As described in the CANDOR toolkit, components of an apology should include acknowledging the gaps in … The CANDOR framework describes three tiers of support when developing a peer support program in healthcare … /primer/disclosure-errors https://www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7 … /modules/notes6.html https://www.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes6.html

58. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/45167/psn-pdf
    May 25, 2016 - AHRQ Communication and Optimal Resolution (CANDOR) Toolkit. … https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit Traditionally, … The CANDOR toolkit, developed by AHRQ as part of the Medical Liability Reform and Patient Safety Initiative … https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit https://psnet.ahrq.gov

59. Inappropriate Disclosure to a Patient: Video | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/videos/inapp-disclosure.html
    August 01, 2022 - Video AHRQ Communication and Optimal Resolution Toolkit Communication and Optimal Resolution (CANDOR … YouTube embedded video: https://www.youtube-nocookie.com/embed/0ITU9keVWRg Return to CANDOR Contents

60. Communication Assessment Guide | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
    August 01, 2022 - Communication and Optimal Resolution (CANDOR) Implementation Team, Disclosure Lead(s), Disclosure Communicators … Appendix 3: Results Template Appendix 4: References Overview Communication is at the heart of the CANDOR … Genuine professional commitment to the principles of just culture and the CANDOR process. … Members of the CANDOR Team can administer this instrument at their discretion when evaluating potential … Return to Contents Proceed to Appendix 1 Return to CANDOR Contents