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Showing results for "candor".
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  1. We Can’t Do This Alone! The Role That Patients, Family Members, and the General Public Play in Advancing Patient Safety. | PSNet

    psnet.ahrq.gov/issue/we-cant-do-alone-role-patients-family-members-and-general-public-play-advancing-patient
    June 01, 2023 - June 1, 2023 - June 2, 2023 CANDOR Webinar Series.

  2. Communication and Resolution After an Adverse Health Care Incident. | PSNet

    psnet.ahrq.gov/issue/communication-and-resolution-after-adverse-health-care-incident
    August 01, 2014 - This state bill , referred to as the "Colorado Candor Act," protects conversations between organizations

  3. Mid Staffs scandal: 10 years on, inquiry chair worries NHS staff too scared to speak up. | PSNet

    psnet.ahrq.gov/issue/mid-staffs-scandal-10-years-inquiry-chair-worries-nhs-staff-too-scared-speak
    December 18, 2019 - This story highlights that transparency, duty of candor and whistleblowing protections have improved

  4. Openness and Honesty When Things Go Wrong: the Professional Duty of Candour. | PSNet

    psnet.ahrq.gov/issue/openness-and-honesty-when-things-go-wrong-professional-duty-candour
    October 04, 2017 - A set of case studies accompanies the report, which illustrate the professional duty of candor in various

  5. Implementing the CMS Patient Safety Structural Measure: Slide Presentation (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/implementing-cms-measure-slides.pdf
    May 13, 2025 - patient safety activities Hospital has a Communication and Resolution Program (CRP), such as AHRQ’s CANDOR … • CUSP – Comprehensive Unit-Based Safety Program • AHRQ’s CANDOR Toolkit • CDC’s Infection Control

  6. Ensuring Adequate Nurse Staffing in a Public Health Emergency | Agency for Healthcare Research and Quality

    www.ahrq.gov/funding/grantee-profiles/grtprofile-lasater.html
    December 01, 2024 -   Related AHRQ Resources Surveys on Patient Safety Culture®   Communication and Optimal Resolution (CANDOR

  7. Designing and Delivering Whole-Person Transitional Care: Hospital Guide to Reducing Medicaid Readmissions. | PSNet

    psnet.ahrq.gov/issue/designing-and-delivering-whole-person-transitional-care-hospital-guide-reducing-medicaid
    March 27, 2019 - August 17, 2016 AHRQ Communication and Optimal Resolution (CANDOR) Toolkit.

  8. Creating a Communication Coaching Structure and Support for your CRP Program. | PSNet

    psnet.ahrq.gov/issue/creating-communication-coaching-structure-and-support-your-crp-program
    January 25, 2023 - July 20, 2021 CANDOR Webinar Series.

  9. The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. | PSNet

    psnet.ahrq.gov/issue/fearless-organization-creating-psychological-safety-workplace-learning-innovation-and-growth
    May 16, 2012 - argues that it is imperative to facilitate an environment that enables staff to freely exhibit the candor

  10. Improving self-reported empathy and communication skills through harm in healthcare response training. | PSNet

    psnet.ahrq.gov/issue/improving-self-reported-empathy-and-communication-skills-through-harm-healthcare-response
    March 09, 2022 - Healthcare systems have implemented communication-and-resolution programs (CRPs) (aka CANDOR) to encourage

  11. Mod5-Comm-Assessment (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
    April 01, 2016 - Communication and Optimal Resolution (CANDOR) Implementation Team, Disclosure Lead(s), Disclosure Communicators … Resolution Toolkit 2 – Communication Assessment Guide Overview Communication is at the heart of the CANDOR … bases of patient harm ■ Genuine professional commitment to the principles of just culture and the CANDOR … Members of the CANDOR Team can administer this instrument at their discretion when evaluating potential

  12. A health system that won't learn from its mistakes. | PSNet

    psnet.ahrq.gov/issue/health-system-wont-learn-its-mistakes
    October 26, 2022 - Quality April 26, 2023 WebM&M Cases Missed CANDOR

  13. In Conversation With… Timothy B. McDonald, MD, JD | PSNet

    psnet.ahrq.gov/perspective/conversation-timothy-b-mcdonald-md-jd
    February 26, 2025 - patient safety expert, he served as a lead architect for the Communication and Optimal Resolution (CANDOR … Initially, even when we were doing the CANDOR toolkit , the focus was on patient harm and the second … TM : In the CANDOR toolkit , the communications skills assessment has allowed us to measure the communication

  14. Eighth Annual National Patient Safety Foundation Congress: Conference Proceedings. | PSNet

    psnet.ahrq.gov/issue/eighth-annual-national-patient-safety-foundation-congress-conference-proceedings
    November 29, 2017 - October 13, 2021 CANDOR Webinar Series.

  15. Injury to research volunteers—the clinical-research nightmare. | PSNet

    psnet.ahrq.gov/issue/injury-research-volunteers-clinical-research-nightmare
    December 19, 2017 - Quality April 26, 2023 WebM&M Cases Missed CANDOR

  16. Special Issue: Progress at the Intersection of Patient Safety and Medical Liability. | PSNet

    psnet.ahrq.gov/issue/special-issue-progress-intersection-patient-safety-and-medical-liability
    May 21, 2014 - observational study showcased how implementation of AHRQ's Communication and Optimal Resolution toolkit (CANDOR

  17. The "Seven Pillars" response to patient safety incidents: effects on medical liability processes and outcomes. | PSNet

    psnet.ahrq.gov/issue/seven-pillars-response-patient-safety-incidents-effects-medical-liability-processes-and
    September 01, 2018 - observational study described the effect of implementing the AHRQ Communication and Optimal Resolution (CANDOR

  18. Mod5-Case-Scenarios (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-case-scenarios.pdf
    April 01, 2016 - Purpose: To help you prepare for disclosure communications by using four scenarios to practice challenging interpersonal communications. Who should use this tool? Disclosure Lead(s) How to use this tool: Use the scenarios in this tool to practice and improve disclosure delivery. The Disclosure Lead(s) can use the …

  19. Individual and team-based medical error disclosure: dialectical tensions among health care providers. | PSNet

    psnet.ahrq.gov/issue/individual-and-team-based-medical-error-disclosure-dialectical-tensions-among-health-care
    September 27, 2017 - Annual Perspective: Psychological Safety of Healthcare Staff March 31, 2022 CANDOR

  20. Disclosure of patient safety incidents: a comprehensive review. | PSNet

    psnet.ahrq.gov/issue/disclosure-patient-safety-incidents-comprehensive-review
    November 10, 2010 - October 19, 2022 CANDOR Webinar Series.
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