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  1. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/852458/psn-pdf
    June 01, 2019 - pulse-center-patient-safety-education-advocacy https://psnet.ahrq.gov/primer/patient-engagement-and-safety https://psnet.ahrq.gov/web-mm/missed-candor-implementation-opportunities
  2. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/838028/psn-pdf
    September 15, 2022 - communication-and-resolution-programs-challenges-and-lessons-learned-six-early-adopters https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit
  3. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/47851/psn-pdf
    May 22, 2019 - This state bill, referred to as the "Colorado Candor Act," protects conversations between organizations
  4. www.ahrq.gov/patient-safety/settings/hospital/resource/index.html
    February 01, 2025 - Communication and Optimal Resolution (CANDOR)   Emergency Severity Index Guide to Patient and Family
  5. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/33877/psn-pdf
    April 01, 2019 - patient safety expert, he served as a lead architect for the Communication and Optimal Resolution (CANDOR … Initially, even when we were doing the CANDOR toolkit, the focus was on patient harm and the second … estimating a substantial return https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit … TM: In the CANDOR toolkit, the communications skills assessment has allowed us to measure the communication … www.betahg.com/beta-heart-resources/ https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit
  6. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/50839/psn-pdf
    January 29, 2020 - This story highlights that transparency, duty of candor and whistleblowing protections have improved
  7. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/867011/psn-pdf
    October 23, 2024 - outcomes-michigan-medicines-integrated-patient-safety-and-communication-and-resolution https://psnet.ahrq.gov/web-mm/missed-candor-implementation-opportunities
  8. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/45261/psn-pdf
    June 22, 2016 - risk-management-extreme-honesty-may-be-best-policy https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit
  9. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/47841/psn-pdf
    April 24, 2019 - improving-reconciliation-following-medical-injury-qualitative-study-responses-patient-safety https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit
  10. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/45999/psn-pdf
    March 29, 2017 - two-words-can-soothe-patients-who-have-been-harmed-were-sorry https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit
  11. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/47463/psn-pdf
    October 17, 2018 - impact-feeling-responsible-adverse-events-doctors-personal-and-professional-lives-importance https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit
  12. psnet.ahrq.gov/primer/responding-patient-safety-events
    October 18, 2023 - The Agency for Healthcare Research and Quality (AHRQ) Communication and Optimal Resolution (CANDOR) … As described in the CANDOR toolkit, components of an apology should include acknowledging the gaps … The CANDOR framework describes three tiers of support when developing a peer support program in healthcare
  13. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/851923/psn-pdf
    August 02, 2023 - patient-carer-and-family-experiences-seeking-redress-and-reconciliation-following-life https://psnet.ahrq.gov/primer/disclosure-errors https://psnet.ahrq.gov/web-mm/missed-candor-implementation-opportunities
  14. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/44140/psn-pdf
    July 15, 2015 - A set of case studies accompanies the report, which illustrate the professional duty of candor in various
  15. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/46981/psn-pdf
    May 04, 2019 - lessons-learned-implementing-principled-approach-resolution-following-patient-harm https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit
  16. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/47429/psn-pdf
    December 05, 2018 - argues that it is imperative to facilitate an environment that enables staff to freely exhibit the candor
  17. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-version-2-resource-list.pdf
    December 01, 2024 - /patient-safety- resources/resources/candor/introduction.html Healthcare institutions and practitioners … can use the Communication and Optimal Resolution (CANDOR) process to respond in a timely, thorough, … The CANDOR toolkit contains eight modules, each with PowerPoint slides with facilitator notes. … The key lessons for hospitals implementing the CANDOR process in their institutions include how to: … • Review and revise the organization’s current processes to align with the CANDOR process.
  18. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-tools-2024.pdf
    January 01, 2024 - Patient and Family Engagement – Provider Resources The Communication and Optimal Resolution (CANDOR … Agency’s $23 million Patient Safety and Medical Liability grant initiative launched in 2009, the CANDOR … Web: ahrq.gov/candor The Family-Centered Rounds (FCR) Toolkit was designed to increase family engagement … six-building-blocks-guide.html http://ahrq.gov/btpills http://ahrq.gov/yourmedicine http://ahrq.gov/candor
  19. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/47573/psn-pdf
    December 19, 2018 - can-communication-and-resolution-programs-achieve-their-potential-five-key-questions https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-system-focused-event-guide.pdf
    April 01, 2016 - .............................................................................. 5 Activation of the CANDOR … ................................................................................... 19 Appendix D: CANDOR … The question and the findings/comments section of the CANDOR tool. … The reviewer will then share the CANDOR tool which explores contributing factors. … Completed CANDOR tool (with the exception of the solutions) (Appendix D) 3.

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