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psnet.ahrq.gov/issue/annual-communication-apology-and-resolution-care-forum
May 03, 2023 - October 13, 2021
CANDOR Webinar Series.
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psnet.ahrq.gov/issue/good-bad-and-ugly-patient-experiences-crps
February 28, 2024 - July 20, 2021
CANDOR Webinar Series.
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psnet.ahrq.gov/issue/inpatient-notes-mistakes-hospital-communicating-apologizing-and-beyond
September 04, 2024 - December 4, 2019
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Related Resources
CANDOR Webinar Series
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psnet.ahrq.gov/issue/diagnostic-safety-and-quality-webinar-series-overview-and-implications-hospitals
June 21, 2023 - June 21, 2023
CANDOR Webinar Series.
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psnet.ahrq.gov/issue/unite-care
October 20, 2021 - October 20, 2021
CANDOR Webinar Series.
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psnet.ahrq.gov/issue/recognizing-unsafe-care-what-it-and-how-report-it
April 22, 2020 - July 14, 2021
CANDOR Webinar Series.
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psnet.ahrq.gov/issue/sunday-story-when-hospitals-dont-say-sorry
June 21, 2023 - October 13, 2021
CANDOR Webinar Series.
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psnet.ahrq.gov/issue/we-cant-do-alone-role-patients-family-members-and-general-public-play-advancing-patient
June 01, 2023 - June 1, 2023
- June 2, 2023
CANDOR Webinar Series.
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psnet.ahrq.gov/issue/communication-and-resolution-after-adverse-health-care-incident
August 01, 2014 - This state bill , referred to as the "Colorado Candor Act," protects conversations between organizations
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psnet.ahrq.gov/issue/mid-staffs-scandal-10-years-inquiry-chair-worries-nhs-staff-too-scared-speak
December 18, 2019 - This story highlights that transparency, duty of candor and whistleblowing protections have improved
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psnet.ahrq.gov/issue/openness-and-honesty-when-things-go-wrong-professional-duty-candour
October 04, 2017 - A set of case studies accompanies the report, which illustrate the professional duty of candor in various
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psnet.ahrq.gov/issue/designing-and-delivering-whole-person-transitional-care-hospital-guide-reducing-medicaid
March 27, 2019 - August 17, 2016
AHRQ Communication and Optimal Resolution (CANDOR) Toolkit.
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psnet.ahrq.gov/issue/creating-communication-coaching-structure-and-support-your-crp-program
January 25, 2023 - July 20, 2021
CANDOR Webinar Series.
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psnet.ahrq.gov/issue/fearless-organization-creating-psychological-safety-workplace-learning-innovation-and-growth
May 16, 2012 - argues that it is imperative to facilitate an environment that enables staff to freely exhibit the candor
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psnet.ahrq.gov/issue/improving-self-reported-empathy-and-communication-skills-through-harm-healthcare-response
March 09, 2022 - Healthcare systems have implemented communication-and-resolution programs (CRPs) (aka CANDOR) to encourage
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psnet.ahrq.gov/issue/health-system-wont-learn-its-mistakes
October 26, 2022 - Quality
April 26, 2023
WebM&M Cases
Missed CANDOR
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psnet.ahrq.gov/perspective/conversation-timothy-b-mcdonald-md-jd
February 26, 2025 - patient safety expert, he served as a lead architect for the Communication and Optimal Resolution (CANDOR … Initially, even when we were doing the CANDOR toolkit , the focus was on patient harm and the second … TM : In the CANDOR toolkit , the communications skills assessment has allowed us to measure the communication
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psnet.ahrq.gov/issue/eighth-annual-national-patient-safety-foundation-congress-conference-proceedings
November 29, 2017 - October 13, 2021
CANDOR Webinar Series.
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psnet.ahrq.gov/issue/injury-research-volunteers-clinical-research-nightmare
December 19, 2017 - Quality
April 26, 2023
WebM&M Cases
Missed CANDOR
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psnet.ahrq.gov/issue/special-issue-progress-intersection-patient-safety-and-medical-liability
May 21, 2014 - observational study showcased how implementation of AHRQ's Communication and Optimal Resolution toolkit (CANDOR