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21. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/47851/psn-pdf
    May 22, 2019 - This state bill, referred to as the "Colorado Candor Act," protects conversations between organizations

22. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/33877/psn-pdf
    April 01, 2019 - patient safety expert, he served as a lead architect for the Communication and Optimal Resolution (CANDOR … Initially, even when we were doing the CANDOR toolkit, the focus was on patient harm and the second … estimating a substantial return https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit … TM: In the CANDOR toolkit, the communications skills assessment has allowed us to measure the communication … www.betahg.com/beta-heart-resources/ https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit

23. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/50839/psn-pdf
    January 29, 2020 - This story highlights that transparency, duty of candor and whistleblowing protections have improved

24. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/867011/psn-pdf
    October 23, 2024 - outcomes-michigan-medicines-integrated-patient-safety-and-communication-and-resolution https://psnet.ahrq.gov/web-mm/missed-candor-implementation-opportunities

25. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/45261/psn-pdf
    June 22, 2016 - risk-management-extreme-honesty-may-be-best-policy https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit

26. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/47841/psn-pdf
    April 24, 2019 - improving-reconciliation-following-medical-injury-qualitative-study-responses-patient-safety https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit

27. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/45999/psn-pdf
    March 29, 2017 - two-words-can-soothe-patients-who-have-been-harmed-were-sorry https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit

28. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/47463/psn-pdf
    October 17, 2018 - impact-feeling-responsible-adverse-events-doctors-personal-and-professional-lives-importance https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit

29. Responding to Patient Safety Events | PSNet
    psnet.ahrq.gov/primer/responding-patient-safety-events
    October 18, 2023 - The Agency for Healthcare Research and Quality (AHRQ) Communication and Optimal Resolution (CANDOR) … As described in the CANDOR toolkit, components of an apology should include acknowledging the gaps … The CANDOR framework describes three tiers of support when developing a peer support program in healthcare

30. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/851923/psn-pdf
    August 02, 2023 - patient-carer-and-family-experiences-seeking-redress-and-reconciliation-following-life https://psnet.ahrq.gov/primer/disclosure-errors https://psnet.ahrq.gov/web-mm/missed-candor-implementation-opportunities

31. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/44140/psn-pdf
    July 15, 2015 - A set of case studies accompanies the report, which illustrate the professional duty of candor in various

32. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/46981/psn-pdf
    May 04, 2019 - lessons-learned-implementing-principled-approach-resolution-following-patient-harm https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit

33. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/47429/psn-pdf
    December 05, 2018 - argues that it is imperative to facilitate an environment that enables staff to freely exhibit the candor

34. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/47573/psn-pdf
    December 19, 2018 - can-communication-and-resolution-programs-achieve-their-potential-five-key-questions https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit

35. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/33803/psn-pdf
    January 01, 2015 - developing a medical liability improvement toolkit titled, Communication and Optimal Resolution, or CANDOR … psnet.ahrq.gov/issue/project-red-re-engineered-discharge https://www.ahrq.gov/patient-safety/settings/hospital/candor … /index.html#:~:text=Communication%20and%20Optimal%20Resolution%20(CANDOR)%20is%20a%20process%20that%20health … unexpected%20events%20cause%20patient%20harm. https://www.ahrq.gov/patient-safety/settings/hospital/candor … /index.html#:~:text=Communication%20and%20Optimal%20Resolution%20(CANDOR)%20is%20a%20process%20that%20health

36. Psn-Pdf (pdf file)
    psnet.ahrq.gov/node/47531/psn-pdf
    June 19, 2019 - surgical-safety-checklist-reduce-morbidity-and-mortality-global-population https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit

37. Balancing doctor egos and errors. | PSNet
    psnet.ahrq.gov/issue/balancing-doctor-egos-and-errors
    December 04, 2019 - Disclosure and candor with patients after a medical error has gained support from organizations,

38. Patient Notification Toolkit. | PSNet
    psnet.ahrq.gov/issue/patient-notification-toolkit
    September 07, 2016 - November 30, 2023 AHRQ Communication and Optimal Resolution (CANDOR) Toolkit.

39. Why admitting to mistakes can help doctors (and patients). | PSNet
    psnet.ahrq.gov/issue/why-admitting-mistakes-can-help-doctors-and-patients
    September 13, 2023 - The CANDOR system is highlighted in this presentation by one of the originators of the concept as a

40. Creating a Safe Space: Psychological Health and Safety of Healthcare Workers. | PSNet
    psnet.ahrq.gov/issue/creating-safe-space-psychological-health-and-safety-healthcare-workers
    May 22, 2019 - October 13, 2021 CANDOR Webinar Series.