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961. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Updated May 2023 SOPS Community Pharmacy Survey Resource List 1 https://www.ahrq.gov/sops/surveys … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience … ®) surveys to assess the quality of health plans, medical groups, and other organizations has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

962. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
     March 06, 2013 - ® Hospital Survey.) … For example, many hospitals ask patients to fill out surveys about their experiences in the hospital. … One survey that you may hear about as an advisor is called the CAHPS® Hospital Survey (also called HCAHPS … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job. … The CAHPS® Hospital Survey asks patients to answer questions on how well health care providers did at

963. References | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/ref.html
     June 01, 2010 - Abuse of adults age 60+: The 2004 survey of State adult protective services. … State Health Policy Survey Report 2007 Dec;1(1). … What is a survey? 2nd ed. … Alexandria, VA: American Statistical Association, Survey Research Methods Section; 2004. … For more information on these and all the CAHPS® tools, go to http://www.ahrq.gov/cahps/index.html .

964. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/explain/communicate/trust.html
     December 01, 2022 - The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

965. Displaying the Data in a Health Care Quality Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/display/index.html
     May 01, 2019 - For example, if you are reporting results to a survey item that has multiple responses, don’t segment … Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. Pages 9-11. … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf .

966. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=24
     AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys … researchers who have a background or interest in using national health surveys. … The MEPS Survey Background provides basic information on the surveys that preceded MEPS as well as … , and availability of the survey data.

967. Promising Areas for Patient Safety Research | PSNet
     psnet.ahrq.gov/perspective/promising-areas-patient-safety-research
     November 02, 2016 - The Consumer Assessment of Healthcare Providers and Systems (CAHPS) program and the Survey on Patient … Survey on Patient Safety Culture instruments are staff surveys designed to help health care organizations … assess the culture of safety in their institutions.( 17 ) CAHPS surveys "ask consumers and patients … on Patient Safety Culture and CAHPS resources for other ambulatory environments. … Surveys on Patient Safety Culture.

968. Alttext1 F3
     cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F3.htm
     January 01, 2017 - 2017 CAHPS Health Plan Survey Figure 2.

969. Factors Contributing to Sustainment Outcomes in Four States (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/factors-contributing-sustainment.pdf
     August 31, 2015 - Improvements in quality measure reporting infrastructure Quality reporting Not sustained Fielding the CAHPS-CG … Demonstration staff shared knowledge gained from (1) fielding the CAHPS-CG PCMH survey (which was tested … As a result, under the new PCMHI, the state expanded the use of a hybrid CAHPS-CG PCMH survey1 and offered … data collection. 1 Alaska implemented the CAHPS-PCMH … Hence, the state refers to the survey as a hybrid CAHPS-PCMH. 3 Maryland Maryland used its

970. AHRQ Subcommittee of the National Advisory Council on Healthcare Quality Measurement: Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/nac/snac-executive-summary.pdf
     October 19, 2021 - The SNAC encouraged the AHRQ to develop surveys or leverage existing surveys (e.g., Patient-Reported … Pancholi served as a survey statistician on the Medical Expenditure Panel Survey (MEPS) for 10 years … The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) AHRQ first launched the CAHPS® … The CAHPS program is currently in its fifth stage, referred to as CAHPS V, which continues the work … of earlier CAHPS grants (I-IV).

971. AHRQ Views: New Guide Helps Developers and Users of Digital Healthcare Technologies Advance Equity | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/909.html
     April 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #556,  Concentration of Healthcare Expenditures … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … Speakers will discuss how they use feedback methods with CAHPS results to fully capture patient perspectives

972. AHRQ’s Surveys on Patient Safety Culture® for New Users - Rose Tyler (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-overview-webcast-tyler.pdf
     January 01, 2025 - + Custom Survey Items = Customized SOPS Survey • Optional SOPS supplemental items and/or custom … financial performance/operating margin if they had an EHR 2 Lower adverse events3 Higher Hospital CAHPS … as benchmarks by: ► Hospital Characteristics − Bed size − Teaching Status − Ownership − Region ► Respondent … Workplace Safety Supplemental Items (1) Topics D Ana lyses Linking Composite Measures with Site and/or Respondent … Core Surveys + Supplemental Items Why Use the SOPS Surveys?

973. SOPS™ Best Practices for Web-based SOPS Surveys Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
     June 12, 2019 - Caren Ginsberg giving an overview of AHRQ's perspective on the importance of survey methods. … For example, a Minnesota study of CG-CAHPS in six clinics compare results from surveys administered … Really, as a respondent, I'm not sure where to start. … As you know, the SOPS surveys are voluntary, and respondents who choose to take the survey may decide … In a confidential survey, you can have unique customized hyperlinks for each respondent, or you can have

974. Communication Measures: Hospital | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures2.html
     June 01, 2018 - 5.1 4.9 4.4 4.2 4.1 Source: Agency for Healthcare Research and Quality, Hospital CAHPS … ® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2009-2014. … Poor communication is defined as responded sometimes or never to the set of survey questions: "During

975. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=4
     June 12, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … There are also two other questions that ask about: The patient safety "grade" the respondent would … The number of events the respondent has reported in the last 12 months. … on Patient Safety Culture, although the items are different in the two surveys. … In addition, the medical office survey includes three items about respondent background characteristics

976. Why Child Health Measures? | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/why/index.html
     June 01, 2020 - Example: Although adolescents are reliable sources of information for surveys on some types of health … New components have been added to the Expanded CAHPS® Child Survey to assess the services provided to

977. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
     March 06, 2013 - ® Hospital Survey … For example, many hospitals ask patients to fill out surveys about their experiences in the hospital … One survey that you may hear about as an advisor is called the CAHPS® Hospital Survey (also called HCAHPS … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job. … The CAHPS® Hospital Survey asks patients to answer questions on how well health care providers did at

978. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/corebackgrnd.pdf
     January 01, 2013 - ®) surveys, a preliminary measure of availability also using items from the HEDIS CAHPS®, and measures … Similarly, field experience with the clinician-group level CAHPS® primary care survey is limited at … CAHPS® is a family of surveys of experiences of care, an aspect of patient- centeredness. … CAHPS®). … Surveys can be resource- intensive.

979. Ambulatory Care Compact to Organize Risk and Decision-making (ACCORD) - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/publication/r18hs017190-chueh-final-report-2011.pdf
     January 01, 2011 - We do not intend to submit the CAHPS® survey data to the CAHPS Database (formerly known as the NCBD) … Similarly, all patients who sign up for iHealthSpace will be asked to complete the CAHPS® survey as … For patients of participating physicians in intervention and control groups, a followup CAHPS® survey … All study physicians will complete a baseline survey regarding their satisfaction with shared decisionmaking … REDCap implementation of CAHPS Clinician and Group Survey Adult Primary Care 1.0 4 point scale and

980. Learning from Patient Narratives Through Innovative Feedback Reporting Methods Webcast - Impact of the Intervention on Staff Experience (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-nembhard.pdf
     June 02, 2025 - of Health Care Management The Wharton School University of Pennsylvania Data Collection: Staff Survey … • 333 surveys returned ► Physician or Physician Assistant (N=59) ► Supervisor/Administrator (N=37) … (N=7) • 81% response rate 43% of reporting sample are clinicians 24 The Value of the Staff Survey … Impact of the Intervention on Staff Experience Data Collection: Staff Survey The Value of the Staff … Survey Data Finding 1: Respondents had multiple learnings from patient narratives that facilitate improvement