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961. Factors Contributing to Sustainment Outcomes in Four States (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/factors-contributing-sustainment.pdf
     August 31, 2015 - Improvements in quality measure reporting infrastructure Quality reporting Not sustained Fielding the CAHPS-CG … Demonstration staff shared knowledge gained from (1) fielding the CAHPS-CG PCMH survey (which was tested … As a result, under the new PCMHI, the state expanded the use of a hybrid CAHPS-CG PCMH survey1 and offered … data collection. 1 Alaska implemented the CAHPS-PCMH … Hence, the state refers to the survey as a hybrid CAHPS-PCMH. 3 Maryland Maryland used its

962. Alttext1 F3
     cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F3.htm
     January 01, 2017 - 2017 CAHPS Health Plan Survey Figure 2.

963. AHRQ Subcommittee of the National Advisory Council on Healthcare Quality Measurement: Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/organization/nac/snac-executive-summary.pdf
     October 19, 2021 - The SNAC encouraged the AHRQ to develop surveys or leverage existing surveys (e.g., Patient-Reported … Pancholi served as a survey statistician on the Medical Expenditure Panel Survey (MEPS) for 10 years … The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) AHRQ first launched the CAHPS® … The CAHPS program is currently in its fifth stage, referred to as CAHPS V, which continues the work … of earlier CAHPS grants (I-IV).

964. AHRQ Views: New Guide Helps Developers and Users of Digital Healthcare Technologies Advance Equity | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/909.html
     April 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #556,  Concentration of Healthcare Expenditures … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … Speakers will discuss how they use feedback methods with CAHPS results to fully capture patient perspectives

965. AHRQ’s Surveys on Patient Safety Culture® for New Users - Rose Tyler (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-overview-webcast-tyler.pdf
     January 01, 2025 - + Custom Survey Items = Customized SOPS Survey • Optional SOPS supplemental items and/or custom … financial performance/operating margin if they had an EHR 2 Lower adverse events3 Higher Hospital CAHPS … as benchmarks by: ► Hospital Characteristics − Bed size − Teaching Status − Ownership − Region ► Respondent … Workplace Safety Supplemental Items (1) Topics D Ana lyses Linking Composite Measures with Site and/or Respondent … Core Surveys + Supplemental Items Why Use the SOPS Surveys?

966. Communication Measures: Hospital | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures2.html
     June 01, 2018 - 5.1 4.9 4.4 4.2 4.1 Source: Agency for Healthcare Research and Quality, Hospital CAHPS … ® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2009-2014. … Poor communication is defined as responded sometimes or never to the set of survey questions: "During

967. SOPS™ Best Practices for Web-based SOPS Surveys Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
     June 12, 2019 - Caren Ginsberg giving an overview of AHRQ's perspective on the importance of survey methods. … For example, a Minnesota study of CG-CAHPS in six clinics compare results from surveys administered … Really, as a respondent, I'm not sure where to start. … As you know, the SOPS surveys are voluntary, and respondents who choose to take the survey may decide … In a confidential survey, you can have unique customized hyperlinks for each respondent, or you can have

968. National Center for Excellence in Primary Care Research | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/index.html
     Health Systems, CAHPS tools and surveys, HCUP data, MEPS data, Social Determinants of Health database

969. Why Child Health Measures? | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/why/index.html
     June 01, 2020 - Example: Although adolescents are reliable sources of information for surveys on some types of health … New components have been added to the Expanded CAHPS® Child Survey to assess the services provided to

970. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=4
     June 12, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … There are also two other questions that ask about: The patient safety "grade" the respondent would … The number of events the respondent has reported in the last 12 months. … on Patient Safety Culture, although the items are different in the two surveys. … In addition, the medical office survey includes three items about respondent background characteristics

971. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.pdf
     March 06, 2013 - ® Hospital Survey … For example, many hospitals ask patients to fill out surveys about their experiences in the hospital … One survey that you may hear about as an advisor is called the CAHPS® Hospital Survey (also called HCAHPS … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job. … The CAHPS® Hospital Survey asks patients to answer questions on how well health care providers did at

972. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/corebackgrnd.pdf
     January 01, 2013 - ®) surveys, a preliminary measure of availability also using items from the HEDIS CAHPS®, and measures … Similarly, field experience with the clinician-group level CAHPS® primary care survey is limited at … CAHPS® is a family of surveys of experiences of care, an aspect of patient- centeredness. … CAHPS®). … Surveys can be resource- intensive.

973. Ambulatory Care Compact to Organize Risk and Decision-making (ACCORD) - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/publication/r18hs017190-chueh-final-report-2011.pdf
     January 01, 2011 - We do not intend to submit the CAHPS® survey data to the CAHPS Database (formerly known as the NCBD) … Similarly, all patients who sign up for iHealthSpace will be asked to complete the CAHPS® survey as … For patients of participating physicians in intervention and control groups, a followup CAHPS® survey … All study physicians will complete a baseline survey regarding their satisfaction with shared decisionmaking … REDCap implementation of CAHPS Clinician and Group Survey Adult Primary Care 1.0 4 point scale and

974. Alttext1 F2
     cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F2.htm
     January 01, 2017 - 2017 CAHPS Health Plan Survey Figure 1.

975. Alttext1 F11
     cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F11.htm
     January 01, 2017 - 2017 CAHPS Health Plan Survey Figure 7 Medicare Top-Box Composite Scores 2007-2017 Line graph

976. Alttext1 F5
     cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F5.htm
     January 01, 2017 - 2016 CAHPS Health Plan Survey Figure 3.

977. Final Progress Report: Identification and Dissemination of Best Practices for Patient-Centered Care (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/aboumatar-report.pdf
     January 01, 2024 - Respondents reported highly positive ratings for the conference: 98% agreed that they received … Ideas that respondents intended to apply related to discharge strategies, rounding strategies … The CAHPS Hospital Survey: development, testing, and use. … The CAHPS database. https://www.cahps.ahrq.gov/cahpsidb/default.aspx. … (Recent unpublished data ) 17 https://www.ahrq.gov/cahps/cahps-database/cg-database/index.html ACKNOWLEDGEMENTS

978. An Introduction to Assessing Practices: Issues to Consider (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-12-intro-to-assessing-practices.pdf
     September 01, 2015 - Assessment_Patient_Assessment_of_Care_for_Chronic_Conditions.pdf • Patient satisfaction and experience: o CAHPS … You may want to survey staff satisfaction about the work environment, skills staff members have, and … Patient surveys can be broad (e.g., clinician/group CAHPS®) or specific to certain types of transformations … (e.g., Patient Assessment of Chronic Illness Care, CAHPS® Patient- Centered Medical Home Survey). … (Patient of variables other) survey, etc.)

979. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/overview/background/appendix-b2.html
     December 01, 2009 - Renal Disease              No Failed Measures FAMILY EXPERIENCES WITH CARE HEDIS CAHPS … ® for Children Without Chronic Conditions              No Failed Measures HEDIS CAHPS® for … experience of care (adolescent reported) 5 4-6 19 5 3-6 19 5 4-7 19 FEC-4 Dental CAHPS … 19 MOST INTEGRATED HEALTHCARE SYSTEMS MIH-2 Medical home measure using subset of HEDIS CAHPS … ® MEDICAID 4.0 survey items 5 4-7 16 5 4-6.5 16 7 5-8.5 16 AVAILABILITY OF SERVICES

980. Implementing Team Approaches for Improving Diabetes Care in Health Centers | Agency for Healthcare Research and Quality
     www.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
     December 01, 2020 - Practice Climate Survey (n=249; RR=81%) in 2011. … Patients’ Experiences of Care: CG-CAHPS Communication (k=6). … Slide 16 Patient Survey Respondent Characteristics: Education and Language (n=907) Image: Bar graph … shows the following Patient Survey respondent characteristics: Education: 8th grade or less: … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys