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901. | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/publications/search.html?page=5
     November 01, 2017 - Publication Date: October 2017 Publication Number: A1618-EHC012-B 2017 CAHPS … Health Plan Survey Chartbook The 2017 CAHPS Health Plan Survey Chartbook summarizes what consumers … have to say in a standardized survey about their experiences with their health plans and medical care

902. Communication Measures: Home Health Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
     June 01, 2018 - 80.6 86.6 87.6 92.4 Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS … ® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2014. … Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS® (Consumer Assessment of Healthcare … Providers and Systems) Survey, 2014.

903. Supplement to Evaluation Highlight No. 13 | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supplhighlight13.html
     June 01, 2015 - Financial incentives AK 3 36 1 PCMH principles and transformation, quality measures, CG-CAHPS … Abbreviations used in Appendix: ADHD : Attention deficit hyperactivity disorder BMI : Body mass index CG-CAHPS … : Consumer Assessment of Healthcare Providers and Systems, Clinician & Group Surveys CYSHCN : Children

904. Making Healthcare Safer IV Report Expanded With New Evidence Reviews | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/910.html
     April 01, 2024 - ET: Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ET: Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey and Workplace Safety Item Set will … highlight how the Indiana Hospital Association used AHRQ’s Surveys on Patient Safety Culture® (SOPS® … Development of a comprehensive survey to assess key socioecological determinants of health.

905. AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/index.html
     September 01, 2021 - AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care CAHPS ® Nursing Home Survey … The surveys are developed from the patient’s perspective on what’s important to measure. … Nursing Home Survey on Patient Safety Culture is a staff-administered survey that helps nursing homes

906. Creating and Maintaining a Culture of Safety Series (Session 3): Measuring and Responding to Safety Culture Across Healthcare (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/measuring-safety-culture.pdf
     May 13, 2025 - es po nd en ts re po rti ng p os iti ve sa fe ty cl im at e 80% Response Rate 29,793 respondents … Social Science Analyst, CAHPS and SOPS Programs Agency for Healthcare Research and Quality Joann Sorra … Project Director, User Network for CAHPS and SOPS Vice President, Westat AHRQ’s Surveys on Patient … financial performance/operating margin if they had an EHR 2 Lower adverse events3 Higher Hospital CAHPS … (PSCHO) • Safety Attitudes Questionnaire (SAQ) • Safety, Communication, Operational Reliability,

907. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
     May 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care … Reporting the items Survey users can report items separately or create a composite by adding the responses … Survey users can also create a composite for the two counseling items (MH3 and MH4) by adding responses

908. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
     May 01, 2021 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services … Reporting the items Survey users can report items separately or create a composite by adding the responses … Survey users can also create a composite for the two counseling items (MH3 and MH4) by adding responses

909. Public Inquiry Form | Agency for Healthcare Research and Quality
     www.ahrq.gov/contact/support.html
     September 15, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys

910. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
     November 02, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs The CAHPS … Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/cahps-database/ … http://www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/results-enrollee-population.html … http://www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/results-enrollee-population.html … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

911. Chapter 5. Measure Mapping | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter5.html
     June 01, 2014 - Users are cautioned that even though individual items from surveys are mapped to particular domains, … It also maps individual measure items (i.e., survey questions or questionnaire components) to each domain … Consumer Assessment of Healthcare Plans and Systems—Adult Primary Care 1.0 (CAHPS) maps to 5 of the 7 … Client Perception of Coordination Questionnaire (CPCQ) maps to 5 of the 7 domains. Measure #10. … As a result, the CAHPS survey may, for example, be more appropriate for evaluating this component of

912. Healthcare Systems and Infrastructure | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/reports/2024-annual-report/recent-grants-systems.html
     May 01, 2024 - : RAND Corporation Expands the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey … Among other activities, this study looks at how primary care practices use the CG-CAHPS survey and patient-centered … medical home items during PCMH transformation, and assesses how pay-for-performance impacts CAHPS survey … Examines the impact that COVID-19 has had on digital healthcare expansion in primary care, using a set of surveys … It includes a set of surveys of individuals and households, their medical providers, and employers across

913. Statistical Brief #8: Access to Urgent Medical Care: 2001 (pdf file)
     meps.ahrq.gov/data_files/publications/st8/stat08.pdf
     February 27, 2025 - The first self-administered questionnaire (SAQ) was added to the 2000 Medical Expenditure Panel Survey … measures were taken from an AHRQ-sponsored instrument, the Consumer Assessments of Health Plans (CAHPS … The Medical Expenditure Panel Survey (MEPS) is sponsored by the Agency for Healthcare Research and … A conditional response rate of 87% was achieved for the MEPS self-administered questionnaire, yielding … an overall response rate of 61% for the survey (21,435 respondents to the SAQ).

914. Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-unc-webcast-intro.pdf
     December 18, 2019 - CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … Carolina Health Care Laura Gray (moderator), MPH Senior Study Director User Network for the AHRQ Surveys

915. Data | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/data.html
     data sets, including the Healthcare Cost and Utilization Project and the Medical Expenditure Panel Survey … Health Systems Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Program Data

916. Overuse of Imaging for the Evaluation of Children With Simple Febrile Seizure | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/measures/simple-febrile-seizure.html
     August 01, 2021 - Section 5, Table 11; Figures 1-2  (PDF, 227 KB) Section 7, Tables 12-15  (PDF, 133.3) Toolkit: CAHPS … Child Hospital Survey (Child HCAHPS) Toolkit

917. Inpatient Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/inpatient-care.html
     A Model for Sustaining and Spreading Safety Interventions About the Toolkit Development CAHPS … Child Hospital Survey Measures Eliminating CLABSI, A National Patient Safety Imperative: Final

918. Section 4: Ways To Approach the Quality Improvement Process (Page 1 of 2) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
     January 01, 2020 - One of the limitations of an annual CAHPS survey as a measurement tool is the lag time between the … the "Getting Timely Appointments, Care, and Information" composite measure in the Clinician & Group Survey … A run chart can show different data collection points plotted over time for a specific survey question … frequent time intervals, managers can discern how process improvement interventions relate to changes in survey … It depends in part on how frequently you monitor your CAHPS scores and other quality measures.

919. Supplement to Evaluation Highlight No. 13 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight13supp.pdf
     June 01, 2015 - support Financial incentives AK 3 36 1 PCMH principles and transformation, quality measures, CG-CAHPS … Abbreviations used in Appendix: ADHD: Attention deficit hyperactivity disorder BMI: Body mass index CG-CAHPS … : Consumer Assessment of Healthcare Providers and Systems, Clinician & Group Surveys CYSHCN: Children

920. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=5
     June 12, 2025 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … These characteristics are essential because the survey asks respondents about patient safety and quality … Spanish-speaking respondents from different countries. … other culture surveys. … there are supplemental items that users may add to assess content in areas not included in the core questionnaire