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841. Outcomes and Objectives Workgroup: Patient-Focused Outcome Measures for Patient-Centered CDS (pdf file)
     cdsic.ahrq.gov/sites/default/files/2023-10/Final%20OO%20Patient%20Outcomes%20of%20PC%20CDS%20to%20AHRQ%2010.6.23.pdf
     January 01, 2023 - querying patient knowledge of breast cancer risk factors Survey questionnaire This questionnaire … Satisfaction Questionnaire (PSQ) Survey Questionnaire General Perceived Physical Health MD … visit Satisfaction (Care) The Press Ganey® Outpatient Medical Practice Survey Survey Questionnaire … ) surveys. … The CAHPS surveys are widely used to assess patient satisfaction with care in the U.S. healthcare system

842. Prologue | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/liability/prologue.html
     August 01, 2017 - In addition, using tools to measure staff and clinician experience through culture of safety surveys, … Consumer Assessment of Healthcare Providers and Systems Adult Hospital Survey. … Available at https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html . … See for example the Survey on Patient Safety Culture Database. … Available at https://www.ahrq.gov/topics/topic-survey-on-patient-safety-culture-database.html .

843. Study Identifies Strategies To Improve Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/947.html
     February 01, 2025 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #558, Lack of Reliable Transportation … examined the use of AHRQ’s Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS … They found that CG-CAHPS scores were boosted by key interventions such as adding care coordinators for

844. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
     August 01, 2010 - ® Hospital Survey. … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … , and staff surveys. … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift

845. HCUPnet Glossary – HCUPnet Data Tools
     datatools.ahrq.gov/hcupnet/glossary/
     January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Videos Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare … The designation of “Free-standing children’s hospital” is based on the AHA Annual Survey. … Obtained from the American Hospital Association (AHA) Annual Survey of Hospitals..

846. Module Menus | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/menus.html
     February 01, 2022 - Getting feedback with surveys. Survey basics: Survey considerations. Custom surveys. … Steps to create a custom survey. Voices from the field (video). Standardized surveys. … CAHPS® Clinician and Group (CG) Survey. Visual surveys. Caution in interpreting survey data. … Apply your knowledge: Design a survey. … survey data.

847. Care Delivery | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/index.html
     November 01, 2024 - Patient Experience and Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare … Providers and Systems (CG-CAHPS)   assesses patients' experiences with health care providers and staff … Survey results can be used to: improve care and equip consumers with information they can use to choose

848. Section 3: Are You Ready To Improve? | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
     February 01, 2020 - Improving CAHPS scores, i.e., the patient's experience of care, is a quality improvement challenge that … At the very least, recognize the impact of their absence on efforts to improve CAHPS performance and … In order to achieve the goals of better performance on CAHPS measures, health plans and ambulatory care … Mid-level Management: Because CAHPS surveys ask about multiple aspects of the care delivery process, … Once assigned to CAHPS-related improvement teams, staff members will need basic training in specific

849. Information to Help Hospitals Get Started (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.pdf
     February 08, 2018 - For example, many of the CAHPS® Hospital Survey measures reflect key elements of patient and family engagement … strategic plan • Can help your hospital realize quality and safety improvements (e.g., improvements in CAHPS … discuss any data you have collected during Step 1, such as information from patient experience of care surveys … Over time, metrics included on dashboards may evolve into more outcomes-oriented measures, such as CAHPS … Family Engagement :: 12 Hospital Examples: Adding Questions to Patient Experience of Care Surveys

850. Memorial Hospital Uses AHRQ Resources to Cut Readmissions, Promote Patient Self-Management | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201507.html
     April 01, 2015 - Hospital also uses the " Hospital Consumer Assessment of Healthcare Providers and Systems" (HCAHPS® ) survey … Patient Safety, Quality of Care, Consumer Assessment of Healthcare Providers and Systems (CAHPS

851. Pediatric Quality Measures Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/factsheets/fullreports/index.html
     July 01, 2016 - Adult-focused health care     Consumer Assessment of Healthcare Providers and Systems Hospital Survey—Child … pregnancies     QMETRIC—Availability of specialty services for children Reporting of CAHPS … whom the family made specialist appointments for their child     Reporting of supplemental CAHPS … Electronic Medical Record; HCAHPS = Consumer Assessment of Healthcare Providers and Systems Hospital Survey

852. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/sum.html
     June 01, 2010 - Many surveys have been subject to psychometric evaluation and are currently used by several State programs … No single survey tool or measure set addresses all the constructs included in the list above. … We found multiple measures, primarily in consumer surveys, to assess the identified dimensions of social … potential include the home health version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS … raised inclusion of new instruments, including the Universal Stakeholder Participation and Experience Questionnaires

853. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
     August 01, 2010 - ® Hospital Survey. … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … , and staff surveys. … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift

854. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - are many tools for cataloguing patient or member complaints that allow you to track the problems by CAHPS … Develop a complaint database Develop a computerized database that catalogs complaints by CAHPS … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

855. Information to Help Hospitals Get Started (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pdf
     April 02, 2025 - outcomes • Emotional health, symptom resolution, pain control, physiologic measures – Improved CAHPS … ® Hospital Survey scores • Patient-provider communication, pain management, medications, provision … and gives a fuller picture of the care experience than standard patient and family satisfaction surveys

856. HCUPnet Methodology – HCUPnet Data Tools
     datatools.ahrq.gov/hcupnet/methodology/
     January 01, 2023 - Us Español FAQs Email Updates Data Tools Home CAHPS … Educational Links About HC ICD9 CCS ICD10 CCSR Precisions Standards Price Indices Survey … Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Videos Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare … (MEPS) Household Component (HC) Medical Expenditure Panel Survey (MEPS) Insurance Component (IC)

857. HCUPnet Data Tools – Healthcare Cost and Utilization Project (HCUPnet)
     datatools.ahrq.gov/hcupnet/
     January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Educational Links About HC ICD9 CCS ICD10 CCSR Precisions Standards Price Indices Survey … Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Videos Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS … (MEPS) Household Component (HC) Medical Expenditure Panel Survey (MEPS) Insurance Component (IC)

858. Results | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/reports/primary-care-research/results.html
     January 01, 2024 - In addition to the data sources, measures have included development and support for the CAHPS surveys … ) surveys of patients' healthcare experiences—CAHPS-Adult Primary Care 1.0 and CAHPS-Child Primary Care … CAHPS surveys, which are endorsed by the National Committee for Quality Assurance (NCQA), have been used … Survey measures and data on health literate practices by providers, including CAHPS supplemental items … Poghosyan) to develop a NP primary care organizational climate questionnaire and evaluate factors that

859. R18Hs017233-Fox-Final-Report-2011 (pdf file)
     digital.ahrq.gov/sites/default/files/docs/publication/r18hs017233-fox-final-report-2011.pdf
     January 01, 2011 - Patient Satisfaction Surveys. … Patient satisfaction was assessed using the modified CAHPS survey instrument, which is included in the … survey. … When administering the CAHPS survey, the BLUES team encountered both resistance and enthusiasm. … Socio-demographic Characteristics of Patient Satisfaction Survey Respondents Site Pre Baseline

860. Explaining Comparisons of Health Care Quality Scores | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/compare/explain.html
     March 01, 2016 - ”   [1] This testing was done initially to explore how to add data from the CAHPS Hospital Survey