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841. National Advisory Council for the Agency for Healthcare Research and Quality to Hold Hybrid Meeting on November 16, 2023 | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
     November 01, 2023 - of Consumer Experience Measurement  on the Consumer Assessment of Healthcare Providers and Systems (CAHPS … Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS … Surveys on Patient Safety Culture Programs, CQuIPS, AHRQ; Ron D.

842. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-adult.html
     April 01, 2020 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services Population … Download these items: English: ( Word , 38 KB); Spanish ( Word , 32 KB; PDF , 148 KB) Users of the CAHPS … ® Health Plan Survey are free to incorporate supplemental items in order to meet the needs of their

843. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-intro.pdf
     January 09, 2018 - Efficiency Supplemental Items for hospitals and medical offices • Present results from a pilot test of the survey … items in 47 hospitals and 96 medical offices • Highlight how one pilot hospital used the survey results … Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency for Healthcare … (Moderator) Project Director, User Network for the Surveys on Patient Safety Culture™ (SOPS™), Westat

844. Event Reporting and Learning System Leads to Improvements in Patient Safety Culture (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/unc-improvement-stories/index.html
     February 01, 2024 - event reporting system in UNC's outpatient Radiation Oncology Department led to improvement on the Surveys … on Patient Safety Culture™ (SOPS™) Medical Office survey. … CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … and Quality (AHRQ) AHRQ’s Surveys on Patient Safety Culture™ (SOPS™) Program  (PDF, 534 KB)   … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

845. A. Acronyms and Abbreviations | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/iomracereport/reldataapa.html
     May 01, 2018 - Language Categories and Coding Acronyms Acronym Full Name ACS American Community … Survey ADA Americans with Disabilities Act of 1990 AHA American Hospital Association … Secretary for Planning and Evaluation, HHS BRFSS Behavioral Risk Factor Surveillance System CAHPS … Emergency Department EHR Electronic Health Record ELPS English Language Proficiency Survey … Report NHeLP National Health Law Program NHIS National Health Interview Survey

846. Webcast: Using the AHRQ Pharmacy SOPS | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/pharmacy.html
     February 01, 2019 - The survey enables pharmacies to assess areas of strength and identify areas for improvement in their … Project Director, User Network for the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ® ) and Surveys on Patient Safety Culture Westat, Rockville, MD Development of the AHRQ Pharmacy … on Patient Safety Culture Web site Resources here include the Pharmacy Survey, Survey Composites … and Items, Survey User's Guide, and Pilot Study Results.

847. New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-intro.pdf
     January 24, 2023 - site ► Password: SOPS2023 • Nursing Home Workplace Safety Supplemental Item Set: www.ahrq.gov/sops/surveys … /supplemental- items/workplace-safety.html https://events.westat.com/sops http://www.ahrq.gov/sops/surveys … Ph.D., Project Director User Network for SOPS, Westat Moderator Caren Ginsberg, Ph.D., Director, CAHPS

848. Using the AHRQ Pharmacy Survey on Patient Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/cousins_introslides.pdf
     October 29, 2013 - Using the AHRQ Pharmacy Survey on Patient Safety Culture 1 1 Using the AHRQ Pharmacy Survey on … , Project Director, User Network for the Consumer Assessment of Healthcare Providers and Systems (CAHPS …   Latest addition to Surveys on Patient Safety Culture (SOPS) family of surveys:    Hospital … Survey on Patient Safety Culture Nursing Home Survey on Patient Safety Culture Medical Office … Survey on Patient Safety Culture Surveys and related material available at: http://www.ahrq.gov

849. Presentations on Health Care Quality Reporting Topics | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/podcasts-webinars.html
     December 01, 2022 - Glahn from the Pacific Business Group on Health discusses the factors underlying differences in the CAHPS … "rating of care" measure for PPOs and HMOs and the implications for reporting survey results across … Listen to the interview (19 min, 59 sec); Transcript (209 KB) Use of "Roll-ups" to Report CAHPS … Survey Results and Other Quality Measures Marc Elliott and David Kanouse from RAND talk about the use

850. Measurement | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/implement/pre/measure.html
     January 01, 2024 - It is easy to administer a questionnaire. … Results from an employee safety culture survey can depict how communication is perceived. … these measures because staff who do not respond may have different views of the safety culture than respondents … If you use a safety culture survey in a small organization or for a unit with a limited number of staff … available at AHRQ's CAHPS website .

851. Technical Notes and Survey Documentation – MEPS-IC Data Tools
     datatools.ahrq.gov/meps-ic/technical-notes-and-survey-documentation/
     January 01, 2022 - survey year a full 12 months earlier than was possible for the pre-2008 surveys. … See the Glossary for definitions of terms used in the survey questionnaires and tables of estimates … questionnaires. … Plan Form Removed the “first” plan-level questionnaire from the establishment and government questionnaires … Added follow-up questionnaire 10MS for interviews of multi-establishment respondents.

852. Patient Safety and Quality Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-measures/index.html
     August 01, 2023 - National Scorecard on Hospital-Acquired Conditions Surveys on Patient Safety Culture Quality and … Review System AHRQ Quality Indicators™ Consumer Assessment of Healthcare Providers and Systems (CAHPS

853. AHRQ's Quality & Patient Safety Programs by Setting: End-Stage Renal Disease (ESRD) Clinics | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/esrd/index.html
     May 01, 2021 - AHRQ's Quality & Patient Safety Programs by Setting: End-Stage Renal Disease (ESRD) Clinics The CAHPS … In-Center Hemodialysis Survey asks adults with end-stage renal disease about their experiences with … The Centers for Medicare & Medicaid Services (CMS) began national implementation of this survey in 2014

854. Appendix V (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2b.html
     June 01, 2010 - Prevalence Total Score Notes Parent's Experience With Shared Decisionmaking CAHPS … their experiences with family-centered care regarding their children with chronic conditions CAHPS … 3 4 3 5 15 Respondent is caregiver proxy, not recipient. … 3 4 13 "Touched in a way you don't like" (anyone) People living with respondent … who hurt, pester, scare, or anger him/her Schalock Quality of Life Questionnaire 4

855. Behavioral Health | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/behavioral-health.html
     March 01, 2022 - Behavioral Health Data Consumer Assessment of Healthcare Provider and Systems (CAHPS ) Surveys on Mental … The Consumer Assessment of Healthcare Provider and Systems (CAHPS) Mental Healthcare Surveys include … a survey of patients' access to mental healthcare and survey of patients' experience of behavioral healthcare … These surveys can be used for all patients receiving care for mental, emotional, or behavioral health … (PDF, 599 KB) Medical Expenditure Panel Survey (MEPS) The Medical Expenditure Panel Survey (MEPS

856. Supplemental-Health-Literacy-Hpcahps-Adult-2157-3A (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
     June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language … : English Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order … After P-HL54 Must use P-HL53 if using this item 4/1/2017 Page 1 Document No. 2157-3a www.ahrq.gov/cahps … 4/1/2017 Page 9 Document No. 2157-3a www.ahrq.gov/cahps

857. Alttext1 F10
     cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F10.htm
     October 25, 2017 - 2017 CAHPS Health Plan Survey Medicare Heat map showing percentage distribution of 2017 Medicare … respondents by state in descending order State Percentage Distribution NY 8.0%

858. R18Hs017179-Tang-Final-Report-2011 (pdf file)
     digital.ahrq.gov/sites/default/files/docs/publication/r18hs017179-tang-final-report-2011.pdf
     January 01, 2011 - The CAHPS® Clinician & Group Survey was adopted to assess patient experience in: access to care; clinician … From the CAHPS- CG survey, PHCP patients were significantly more likely to report always having better … Collected CAHPS-CG survey data were not shared with the National CAHPS Benchmarking Database (NCBD) … because we only used relevant subsets of the CAHPS survey. 14 Intervention patients were also … Overall, 88% of survey participants were very satisfied (73% or 29 respondents) or somewhat satisfied

859. References (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/14-diagnostic-safety-toolkit-references.pdf
     November 24, 2020 - CAHPS Health Literacy Item Sets. Content last reviewed January 2018. … Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/cahps/surveys- guidance … Medical Office Survey on Patient Safety Culture. Content last reviewed May 2021. … /surveys-guidance/item-sets/literacy/index.html https://www.ahrq.gov/sops/surveys/medical-office/index.html … Provider Feedback Survey 1. Sustersic M, Gauchet A, Kernou A, et al.

860. Health Literacy–Informed Intervention Reduces Pediatric Caregiver Liquid Medication Dosing Errors | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/911.html
     April 01, 2024 - ET: Listening to the Voice of the Patient: Using Multiple Feedback Methods To Complement CAHPS Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ET: Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey and Workplace Safety Item Set will … highlight how the Indiana Hospital Association used AHRQ’s Surveys on Patient Safety Culture® (SOPS® … )  Hospital Survey and  Workplace Safety Supplemental Item Set  to assess patient safety culture and