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841. Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences From a State Hospital Association (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/hospital-survey-workplace-safety-052324.html
     October 01, 2024 - Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences From a State Hospital Association … on Patient Safety Culture® (SOPS®) Hospital Survey and Workplace Safety Supplemental Item Set to … Speakers discussed their member organizations’ survey results, how SOPS resources were used, and their … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

842. New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new-sops-workplace-safety-introduction.pdf
     December 16, 2021 - Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Naomi … (Moderator) Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)

843. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/caren-ginsberg-slides-6-11.pdf
     June 02, 2025 - Know Webcast Overview of AHRQ’s Patient Safety Priorities Caren Ginsberg, PhD Director, SOPS and CAHPS … 10 AHRQ Surveys on Patient Safety Culture™ Surveys of staff about the extent to which the organizational … AHRQ Surveys on Patient Safety Culture™

844. Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS®in Action Webcast - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-teamstepps-webcast-intro.pdf
     July 25, 2024 - Project Director User Network for the AHRQ Surveys on Patient Safety Culture Westat Moderator Jonathan … Social Science Analyst, CAHPS and SOPS Programs Agency for Healthcare Research and Quality Monika Haugstetter … Healthcare Engineering University of North Carolina-Chapel Hill 3 Agenda • Background on AHRQ’s Surveys

845. STATISTICAL BRIEF #274: Variations in Perceived Need and Access to Specialist Care among Adults in the U.S. Civilian Noninstitutionalized Population, 2007
     meps.ahrq.gov/data_files/publications/st274/stat274.shtml
     December 01, 2009 - Definitions Needing specialist care and access to specialists The 2007 Self-Administered Questionnaire … (SAQ), is a paper-and-pencil questionnaire that was designed to collect a variety of health status and … were taken from the health plan version of Consumer Assessment of Healthcare Providers and Systems (CAHPS … If the response to the question above was yes, then respondents were also asked the following: 2. … More information about CAHPS® can be obtained through the CAHPS® Web site ( www.cahps.ahrq.gov ).

846. National Quality Strategy Reports – NHQDR Data Tools
     datatools.ahrq.gov/nhqdr/national-quality-strategy-reports/
     January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Videos Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare … (MEPS) Household Component (HC) Medical Expenditure Panel Survey (MEPS) Insurance Component (IC) … Medical Expenditure Panel Survey (MEPS), Statistical Brief #312. February 9, 2011.

847. Strategies for Improving Patient Experience with Ambulatory Care: Internet Access for Health Information and Advice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6d.pdf
     July 07, 2017 - Improving Patient Experience with Ambulatory Care: Internet Access for Health Information and Advice The CAHPS … July 2017 (updated) https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html The CAHPS … A Pew survey found that many seekers of health information on the Internet do not follow recommended … Use of the Internet and E-Mail for Health Care Information: Results From a National Survey JAMA. 2003

848. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-adult.html
     April 01, 2020 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Interpreter Services Population … Download these items: English: ( Word , 38 KB); Spanish ( Word , 32 KB; PDF , 148 KB) Users of the CAHPS … ® Health Plan Survey are free to incorporate supplemental items in order to meet the needs of their

849. A. Acronyms and Abbreviations | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/iomracereport/reldataapa.html
     May 01, 2018 - Language Categories and Coding Acronyms Acronym Full Name ACS American Community … Survey ADA Americans with Disabilities Act of 1990 AHA American Hospital Association … Secretary for Planning and Evaluation, HHS BRFSS Behavioral Risk Factor Surveillance System CAHPS … Emergency Department EHR Electronic Health Record ELPS English Language Proficiency Survey … Report NHeLP National Health Law Program NHIS National Health Interview Survey

850. Using the AHRQ Pharmacy Survey on Patient Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/cousins_introslides.pdf
     October 29, 2013 - Using the AHRQ Pharmacy Survey on Patient Safety Culture 1 1 Using the AHRQ Pharmacy Survey on … , Project Director, User Network for the Consumer Assessment of Healthcare Providers and Systems (CAHPS …   Latest addition to Surveys on Patient Safety Culture (SOPS) family of surveys:    Hospital … Survey on Patient Safety Culture Nursing Home Survey on Patient Safety Culture Medical Office … Survey on Patient Safety Culture Surveys and related material available at: http://www.ahrq.gov

851. Creating an Improvement Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
     January 01, 2011 - Patrick Jordan, Chief Operating Officer, Newton-Wellesley Hospital Moderator Carla Zema, Consultant, CAHPS … Vincent College and also a consultant with the CAHPS User Network. … Slide 2 With the national implementation of the CAHPS Hospital Survey by CMS, hospitals have a very … You can also access other QI resources such as case studies detailing the use of CAHPS survey results … surveys.

852. National Advisory Council for the Agency for Healthcare Research and Quality to Hold Hybrid Meeting on November 16, 2023 | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
     November 01, 2023 - of Consumer Experience Measurement  on the Consumer Assessment of Healthcare Providers and Systems (CAHPS … Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS … Surveys on Patient Safety Culture Programs, CQuIPS, AHRQ; Ron D.

853. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-intro.pdf
     January 09, 2018 - Efficiency Supplemental Items for hospitals and medical offices • Present results from a pilot test of the survey … items in 47 hospitals and 96 medical offices • Highlight how one pilot hospital used the survey results … Director, CAHPS Division, Center for Quality Improvement and Patient Safety, Agency for Healthcare … (Moderator) Project Director, User Network for the Surveys on Patient Safety Culture™ (SOPS™), Westat

854. Event Reporting and Learning System Leads to Improvements in Patient Safety Culture (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/unc-improvement-stories/index.html
     February 01, 2024 - event reporting system in UNC's outpatient Radiation Oncology Department led to improvement on the Surveys … on Patient Safety Culture™ (SOPS™) Medical Office survey. … CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … and Quality (AHRQ) AHRQ’s Surveys on Patient Safety Culture™ (SOPS™) Program  (PDF, 534 KB)   … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

855. Webcast: Using the AHRQ Pharmacy SOPS | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/pharmacy.html
     February 01, 2019 - The survey enables pharmacies to assess areas of strength and identify areas for improvement in their … Project Director, User Network for the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ® ) and Surveys on Patient Safety Culture Westat, Rockville, MD Development of the AHRQ Pharmacy … on Patient Safety Culture Web site Resources here include the Pharmacy Survey, Survey Composites … and Items, Survey User's Guide, and Pilot Study Results.

856. New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-intro.pdf
     January 24, 2023 - site ► Password: SOPS2023 • Nursing Home Workplace Safety Supplemental Item Set: www.ahrq.gov/sops/surveys … /supplemental- items/workplace-safety.html https://events.westat.com/sops http://www.ahrq.gov/sops/surveys … Ph.D., Project Director User Network for SOPS, Westat Moderator Caren Ginsberg, Ph.D., Director, CAHPS

857. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
     April 01, 2020 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy Population version … Download these items: English ( Word , 37 KB); Spanish ( Word , 41 KB, PDF , 184 KB) Learn about the CAHPS … Users of the CAHPS ® Health Plan Survey are free to incorporate supplemental items in order to meet

858. Measurement | Agency for Healthcare Research and Quality
     www.ahrq.gov/teamstepps-program/curriculum/implement/pre/measure.html
     January 01, 2024 - It is easy to administer a questionnaire. … Results from an employee safety culture survey can depict how communication is perceived. … these measures because staff who do not respond may have different views of the safety culture than respondents … If you use a safety culture survey in a small organization or for a unit with a limited number of staff … available at AHRQ's CAHPS website .

859. Presentations on Health Care Quality Reporting Topics | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/podcasts-webinars.html
     December 01, 2022 - Glahn from the Pacific Business Group on Health discusses the factors underlying differences in the CAHPS … "rating of care" measure for PPOs and HMOs and the implications for reporting survey results across … Listen to the interview (19 min, 59 sec); Transcript (209 KB) Use of "Roll-ups" to Report CAHPS … Survey Results and Other Quality Measures Marc Elliott and David Kanouse from RAND talk about the use

860. Patient Safety and Quality Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-measures/index.html
     August 01, 2023 - National Scorecard on Hospital-Acquired Conditions Surveys on Patient Safety Culture Quality and … Review System AHRQ Quality Indicators™ Consumer Assessment of Healthcare Providers and Systems (CAHPS