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www.ahrq.gov/cahps/news-and-events/events/webinar-121024.html
December 01, 2024 - Recording Summary This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) program featured a moderated discussion with three CAHPS team members, who shared their research insights … Senior Health Policy Researcher RAND Insights About Child HCAHPS Survey Comments on Pediatric Inpatient
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www.ahrq.gov/sops/events/webinars/dxsafety.html
June 01, 2022 - Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess … Director, CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare … Research and Quality (AHRQ)
AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Program (PDF, 556 KB … Safety Supplemental Items for the SOPS Medical Office Survey (PDF, 2 MB)
Joann Sorra (Moderator … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-quality.pdf
June 02, 2025 - challenges
Challenge 1:
Missing
information
Distinctive information
• Elaborates on existing domains in surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
41
https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/elicitation/index.html
8
Narratives address challenges
Challenge
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www.ahrq.gov/sops/events/webinars/nursing-home-workplace-safety.html
October 01, 2024 - Homes (Webcast)
January 24, 2023
Summary Speakers and Presentation Slides Recording About the Surveys … on Patient Safety Culture ® (SOPS) Nursing Home Survey. … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Safety Supplemental Item Set for the SOPS Nursing Home Survey (PDF, 1.4 MB) Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/sops/events/webinars/asc-program.html
December 01, 2023 - on Patient Safety Culture™ (SOPS™) Ambulatory Surgery Center (ASC) Survey , including a review of the … SOPS ASC program, survey administration in your facility, and resources available. … Director, CAHPS Division
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research … Culture (SOPS)
Westat
The SOPS Ambulatory Surgery Center Survey (PDF, 1.4 MB)
Joann Sorra … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/policymakers/measurement/index.html
February 01, 2017 - Measurement and Reporting Tools
Consumer Assessment Surveys
The Consumer Assessment … of Healthcare Providers and Systems (CAHPS) program is a multi-year initiative of the Agency for Healthcare
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - CAHPS® Nursing Home Surveys
https://cahps.ahrq.gov/surveys-guidance/nh/index.html
The CAHPS program … This website provides information on the
CAHPS Nursing Home Surveys, as well as links to three separate … instruments: an in-person
questionnaire for long-term residents, a mail questionnaire for recently … discharged short-stay
residents, and a questionnaire for residents’ family members.
7. … CAHPS® Nursing Home Surveys
7.
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datatools.ahrq.gov/hcupnet/whats-new/
January 01, 2022 - Us
Español
FAQs
Email Updates
Data Tools Home
CAHPS … Educational Links
About HC
ICD9 CCS
ICD10 CCSR
Precisions Standards
Price Indices
Survey … Safety
Resources
Data Tools FAQ
HCUP Fast Stats FAQ
HCUPnet FAQ
Data Tools Home
CAHPS … AHRQ Data Tools
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Healthcare … (MEPS) Household Component (HC)
Medical Expenditure Panel Survey (MEPS) Insurance Component (IC)
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www.ahrq.gov/sops/events/webinars/best-practices-072524.html
August 01, 2024 - Webcast)
July 25, 2024
Contents Summary Speakers and Presentation Slides Recording About the Surveys … on Patient Safety Culture Summary This webcast provided background on AHRQ's Surveys on Patient Safety … North Carolina Division of Healthcare Engineering highlighted how concepts drawn from SOPS Hospital Survey … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new_sops_diagnostic_safety-intro.pdf
June 02, 2021 - Director, SOPS and CAHPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare … User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Joann Sorra, Ph.D. … (Moderator)
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
4
Agenda
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digital.ahrq.gov/ahrq-funded-projects/using-electronic-personal-health-record-empower-patients-hypertension/annual-summary/2011
January 01, 2011 - The effectiveness of My HealthLink was evaluated through questionnaires and biological measurements, … The team also evaluated, via surveys and in-depth interviews, physician and staff perceptions of the … The 2005, 2008, and 2010 PFCC Institutional Survey results were analyzed and prepared for dissemination … ) global doctor rating, composite doctor communication rating, and CAHPS composite office staff rating … Results from the PFCC Institutional Survey support an increase in positive attitudes and awareness toward
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digital.ahrq.gov/ahrq-funded-projects/interactive-preventive-health-record-iphr-promote-patient-centered-care/annual-summary/2010
January 01, 2010 - data in the EMR, utilization data from MyPreventiveCare, and data collected from patient and provider surveys … four-month post-intervention data from both the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) survey and the EMR. … In February 2010, the team mailed the preventive services survey to 4,500 predefined intervention and … control patients and the CAHPS survey to an additional 1,000 predefined intervention and control patients
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www.ahrq.gov/sops/events/webinars/hospital-survey-workplace-safety-052324.html
October 01, 2024 - Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences From a State Hospital Association … on Patient Safety Culture® (SOPS®) Hospital Survey and Workplace Safety Supplemental Item Set to … Speakers discussed their member organizations’ survey results, how SOPS resources were used, and their … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new-sops-workplace-safety-introduction.pdf
December 16, 2021 - Director, SOPS and CAHPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare … Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Naomi … (Moderator)
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/caren-ginsberg-slides-6-11.pdf
June 02, 2025 - Know Webcast
Overview of AHRQ’s Patient Safety
Priorities
Caren Ginsberg, PhD
Director, SOPS and CAHPS … 10
AHRQ Surveys on Patient Safety Culture™
Surveys of staff about the extent to which the
organizational … AHRQ Surveys on Patient Safety Culture™
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-teamstepps-webcast-intro.pdf
July 25, 2024 - Project Director
User Network for the AHRQ
Surveys on Patient Safety Culture
Westat
Moderator
Jonathan … Social Science Analyst, CAHPS and SOPS Programs
Agency for Healthcare Research and Quality
Monika Haugstetter … Healthcare Engineering
University of North Carolina-Chapel Hill
3
Agenda
• Background on AHRQ’s Surveys
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datatools.ahrq.gov/nhqdr/national-quality-strategy-reports/
January 01, 2022 - Us
Español
FAQs
Email Updates
Data Tools Home
CAHPS … Data Tools FAQ
HCUP Fast Stats FAQ
HCUPnet FAQ
Data Tools Videos
Data Tools Home
CAHPS … AHRQ Data Tools
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Healthcare … (MEPS) Household Component (HC)
Medical Expenditure Panel Survey (MEPS) Insurance Component (IC) … Medical Expenditure Panel Survey (MEPS), Statistical Brief #312. February 9, 2011.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6d.pdf
July 07, 2017 - Improving Patient Experience with Ambulatory Care: Internet Access for Health Information and Advice
The CAHPS … July 2017 (updated)
https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
The CAHPS … A Pew survey found that many seekers of health information on the Internet do not
follow recommended … Use of the Internet and E-Mail for
Health Care Information: Results From a National Survey JAMA.
2003
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meps.ahrq.gov/data_files/publications/st274/stat274.shtml
December 01, 2009 - Definitions
Needing specialist care and access to specialists
The 2007 Self-Administered Questionnaire … (SAQ), is a paper-and-pencil questionnaire that was designed to collect a variety of health status and … were taken from the health plan version of Consumer Assessment of Healthcare Providers and Systems (CAHPS … If the response to the question above was yes, then respondents were also asked the following:
2. … More information about CAHPS® can be obtained through the CAHPS® Web site ( www.cahps.ahrq.gov ).
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - Patrick Jordan, Chief Operating Officer, Newton-Wellesley Hospital
Moderator
Carla Zema, Consultant, CAHPS … Vincent College and also a consultant with the CAHPS
User Network. … Slide 2
With the national implementation of the CAHPS Hospital Survey by CMS, hospitals have a very … You can also access other QI resources such as case studies detailing
the use of CAHPS survey results … surveys.