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  1. www.ahrq.gov/cahps/news-and-events/events/webinar-121024.html
    December 01, 2024 - Recording Summary This free webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) program featured a moderated discussion with three CAHPS team members, who shared their research insights … Senior Health Policy Researcher  RAND Insights About Child HCAHPS Survey Comments on Pediatric Inpatient
  2. www.ahrq.gov/sops/events/webinars/dxsafety.html
    June 01, 2022 - Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Research and Quality (AHRQ) AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Program (PDF, 556 KB … Safety Supplemental Items for the SOPS Medical Office Survey (PDF, 2 MB)   Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-quality.pdf
    June 02, 2025 - challenges Challenge 1: Missing information Distinctive information • Elaborates on existing domains in surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html 41 https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/elicitation/index.html 8 Narratives address challenges Challenge
  4. www.ahrq.gov/sops/events/webinars/nursing-home-workplace-safety.html
    October 01, 2024 - Homes (Webcast) January 24, 2023 Summary Speakers and Presentation Slides Recording About the Surveys … on Patient Safety Culture ® (SOPS) Nursing Home Survey. … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Safety Supplemental Item Set for the SOPS Nursing Home Survey (PDF, 1.4 MB)   Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  5. www.ahrq.gov/sops/events/webinars/asc-program.html
    December 01, 2023 - on Patient Safety Culture™ (SOPS™) Ambulatory Surgery Center (ASC) Survey , including a review of the … SOPS ASC program, survey administration in your facility, and resources available. … Director, CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare Research … Culture (SOPS) Westat The SOPS Ambulatory Surgery Center Survey (PDF, 1.4 MB)   Joann Sorra … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  6. www.ahrq.gov/policymakers/measurement/index.html
    February 01, 2017 - Measurement and Reporting Tools Consumer Assessment Surveys The Consumer Assessment … of Healthcare Providers and Systems (CAHPS) program is a multi-year initiative of the Agency for Healthcare
  7. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
    April 01, 2023 - CAHPS® Nursing Home Surveys https://cahps.ahrq.gov/surveys-guidance/nh/index.html The CAHPS program … This website provides information on the CAHPS Nursing Home Surveys, as well as links to three separate … instruments: an in-person questionnaire for long-term residents, a mail questionnaire for recently … discharged short-stay residents, and a questionnaire for residents’ family members. 7. … CAHPS® Nursing Home Surveys 7.
  8. datatools.ahrq.gov/hcupnet/whats-new/
    January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Educational Links About HC ICD9 CCS ICD10 CCSR Precisions Standards Price Indices Survey … Safety Resources Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare … (MEPS) Household Component (HC) Medical Expenditure Panel Survey (MEPS) Insurance Component (IC)
  9. www.ahrq.gov/sops/events/webinars/best-practices-072524.html
    August 01, 2024 - Webcast) July 25, 2024 Contents Summary Speakers and Presentation Slides Recording About the Surveys … on Patient Safety Culture Summary This webcast provided background on AHRQ's Surveys on Patient Safety … North Carolina Division of Healthcare Engineering highlighted how concepts drawn from SOPS Hospital Survey … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new_sops_diagnostic_safety-intro.pdf
    June 02, 2021 - Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Joann Sorra, Ph.D. … (Moderator) User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat 4 Agenda
  11. digital.ahrq.gov/ahrq-funded-projects/using-electronic-personal-health-record-empower-patients-hypertension/annual-summary/2011
    January 01, 2011 - The effectiveness of My HealthLink was evaluated through questionnaires and biological measurements, … The team also evaluated, via surveys and in-depth interviews, physician and staff perceptions of the … The 2005, 2008, and 2010 PFCC Institutional Survey results were analyzed and prepared for dissemination … ) global doctor rating, composite doctor communication rating, and CAHPS composite office staff rating … Results from the PFCC Institutional Survey support an increase in positive attitudes and awareness toward
  12. digital.ahrq.gov/ahrq-funded-projects/interactive-preventive-health-record-iphr-promote-patient-centered-care/annual-summary/2010
    January 01, 2010 - data in the EMR, utilization data from MyPreventiveCare, and data collected from patient and provider surveys … four-month post-intervention data from both the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) survey and the EMR. … In February 2010, the team mailed the preventive services survey to 4,500 predefined intervention and … control patients and the CAHPS survey to an additional 1,000 predefined intervention and control patients
  13. www.ahrq.gov/sops/events/webinars/hospital-survey-workplace-safety-052324.html
    October 01, 2024 - Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences From a State Hospital Association … on Patient Safety Culture® (SOPS®) Hospital Survey and Workplace Safety Supplemental Item Set to … Speakers discussed their member organizations’ survey results, how SOPS resources were used, and their … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  14. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new-sops-workplace-safety-introduction.pdf
    December 16, 2021 - Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Naomi … (Moderator) Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
  15. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/caren-ginsberg-slides-6-11.pdf
    June 02, 2025 - Know Webcast Overview of AHRQ’s Patient Safety Priorities Caren Ginsberg, PhD Director, SOPS and CAHPS … 10 AHRQ Surveys on Patient Safety Culture™ Surveys of staff about the extent to which the organizational … AHRQ Surveys on Patient Safety Culture™
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-teamstepps-webcast-intro.pdf
    July 25, 2024 - Project Director User Network for the AHRQ Surveys on Patient Safety Culture Westat Moderator Jonathan … Social Science Analyst, CAHPS and SOPS Programs Agency for Healthcare Research and Quality Monika Haugstetter … Healthcare Engineering University of North Carolina-Chapel Hill 3 Agenda • Background on AHRQ’s Surveys
  17. datatools.ahrq.gov/nhqdr/national-quality-strategy-reports/
    January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Videos Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare … (MEPS) Household Component (HC) Medical Expenditure Panel Survey (MEPS) Insurance Component (IC) … Medical Expenditure Panel Survey (MEPS), Statistical Brief #312. February 9, 2011.
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6d.pdf
    July 07, 2017 - Improving Patient Experience with Ambulatory Care: Internet Access for Health Information and Advice The CAHPS … July 2017 (updated) https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html The CAHPS … A Pew survey found that many seekers of health information on the Internet do not follow recommended … Use of the Internet and E-Mail for Health Care Information: Results From a National Survey JAMA. 2003
  19. meps.ahrq.gov/data_files/publications/st274/stat274.shtml
    December 01, 2009 - Definitions Needing specialist care and access to specialists The 2007 Self-Administered Questionnaire … (SAQ), is a paper-and-pencil questionnaire that was designed to collect a variety of health status and … were taken from the health plan version of Consumer Assessment of Healthcare Providers and Systems (CAHPS … If the response to the question above was yes, then respondents were also asked the following: 2. … More information about CAHPS® can be obtained through the CAHPS® Web site ( www.cahps.ahrq.gov ).
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
    January 01, 2011 - Patrick Jordan, Chief Operating Officer, Newton-Wellesley Hospital Moderator Carla Zema, Consultant, CAHPS … Vincent College and also a consultant with the CAHPS User Network. … Slide 2 With the national implementation of the CAHPS Hospital Survey by CMS, hospitals have a very … You can also access other QI resources such as case studies detailing the use of CAHPS survey results … surveys.

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