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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
June 02, 2025 - box that
opens
Type question here
3
Today’s Speakers
Caren Ginsberg, PhD
Director, SOPS and CAHPS … Patient Safety,
AHRQ
Theresa Famolaro, MPS, MS, MBA
Senior Study Director
User Network for the AHRQ Surveys … Safety
Culture (SOPS)
Westat
Joann Sorra, PhD (moderator)
Project Director
User Network for the AHRQ Surveys … Westat
4
Agenda
• Overview of AHRQ’s Patient Safety Priorities
• The SOPS Ambulatory Surgery Center Survey … (ASC)
• Survey Administration
• Calculating and Presenting Results
• Using Survey Results for Improvement
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www.ahrq.gov/sops/events/webinars/sops-primer-011222.html
May 01, 2022 - and Presentation Slides
Recording
About the Surveys on Patient Safety Culture
Summary
This … AHRQ webcast provided an overview of the Surveys on Patient Safety Culture™ (SOPS®). … Director, CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare … of SOPS Surveys (PDF, 952 KB)
Theresa Famolaro, M.P.S., M.S., M.B.A. … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-nh_webcast-intro.pdf
May 03, 2022 - SOPS Nursing Home Survey: What You Need To Know - Intro
SOPS® Nursing Home Survey: What
You Need To … Director, SOPS and CAHPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare … Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Katarzyna … Zebrak, Ph.D., (Moderator)
Senior Study Director
User Network for the AHRQ Surveys on Patient Safety … and Database
• Q&A
5
SOPS®Nursing Home Survey: What You Need To Know
Need Help?
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www.ahrq.gov/sops/events/webinars/sops-primer-110123.html
December 01, 2023 - An Overview of the SOPS Surveys for New Users (Webcast)
November 1, 2023
Summary
Speakers … and Presentation Slides
Recording
About the Surveys on Patient Safety Culture
Summary
This … webcast provided an overview of the AHRQ Surveys on Patient Safety Culture ® (SOPS ® ). … Director, CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-child.html
December 01, 2018 - Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Access
Population version … : Child
Download these items: English ( Word , 31 KB )
Users of the CAHPS Clinician & Group Survey
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www.ahrq.gov/news/newsroom/case-studies/201604.html
May 01, 2016 - In addition, JHHC uses AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS)® Adult … Commercial Health Plan 5.0 survey each year to assess patients' experiences with health plans and their … Case Studies
Impact Case Study Identifier:
2016-04
AHRQ Product(s):
CAHPS … Service Campaign
Topic(s):
Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/sops/events/webinars/medical-office-webcast.html
December 01, 2023 - SOPS Medical Office Survey: What You Need to Know (Webcast)
July 19, 2023
Summary
Speakers … webcast provided information on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Medical Office Survey … Director, CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare … Medical Office Survey (PDF, 209 KB)
SOPS Medical Office Survey Resources (PDF, 849 KB)
Aileen … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
-
www.ahrq.gov/news/newsletters/e-newsletter/932.html
October 01, 2024 - Hospital Survey Database are now available. … The CAHPS Child Hospital Survey (Child HCAHPS) assesses inpatient care experiences of pediatric patients … The survey covers many topics addressed by the adult version of the CAHPS Hospital Survey (HCAHPS) and … Oct. 30, 1 to 2 p.m.: Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital … Survey .
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-hospital-survey-workplace-item-set-webcast-intro.pdf
May 23, 2024 - SOPS State Hospital Association Webcast - Introduction
Using AHRQ’s SOPS®
Hospital Survey and Workplace … Lead Research Associate and
Communications Lead
User Network for AHRQ Surveys
on Patient Safety Culture … Westat
Moderator
Jonathan Bakdash, Ph.D.,
Social Science Analyst, CAHPS and SOPS Programs
Agency … Instrument Development and Analysis Lead
User Network for the AHRQ Surveys on Patient Safety Culture … patient safety
culture, job satisfaction, and intent to leave
• Q&A
4
Using AHRQ’s SOPS® Hospital Survey
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www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/improvement-data.html
July 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
Improvement Data
Previous Page Next Page … Table of Contents
CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
Introduction
Overview … meaningfully use the Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey … Child HCAHPS scores at the state level, the states were provided with a deidentified raw dataset of survey
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
August 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0/3.1: Narrative Comments
Population … version: Child
Learn about the CAHPS Patient Narrative Item Sets . … Placing the items in the survey:
Insert these supplemental items before the "About Your Child and … You" section of the survey.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/resources/PS-tools-2024.pdf
January 01, 2024 - Web: ahrq.gov/health-literacy-toolkit
Healthcare Providers and
Systems (CAHPS®) is a suite of
surveys … CAHPS® surveys play an important
role as a quality improvement (QI) tool for healthcare
organizations … surveys of ambulatory
care. … Web: https://www.ahrq.gov/cahps/
quality-improvement/index.html
Making Informed Consent an Informed … http://ahrq.gov/pressureinjuryprevtraining
http://ahrq.gov/ontimeltc
6
\Safety Culture/Teamwork
Surveys
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www.ahrq.gov/sops/events/webinars/sops-primer.021920.html
May 01, 2022 - Understanding SOPS Surveys: A Primer for New Users
February 19, 2020
Summary
Speakers … Speakers described the SOPS program, surveys, supplemental items, databases, and resources available … CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research … Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - Supplemental Items for the CAHPS Health Plan Child Survey 5.0/5.1: Children With Chronic Conditions … Population version: Child
Learn more about the CAHPS Children With Chronic Conditions Item … Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the … CC2—CC4 are not included in the HEDIS version of this survey.
CC4. … CC2—CC4 are not included in the HEDIS version of this survey.
CC5.
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www.ahrq.gov/sops/webcasts/nursing-home-survey.html
June 01, 2022 - SOPS Nursing Home Survey: What You Need To Know (Webcast)
May 3, 2022
Summary
Speakers … AHRQ webcast focused on use of the Surveys on Patient Safety Culture™ (SOPS®) Nursing Home Survey to … the benefits of participating in AHRQ’s SOPS Nursing Home Survey Database. … Director, CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
-
www.ahrq.gov/news/newsletters/e-newsletter/955.html
April 01, 2025 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #559, Average Annual Total Expenses … CAHPS Health Plan Survey Database Drives Quality Improvement . Register for Upcoming Webinars . … CAHPS Health Plan Survey Database Drives Quality Improvement AHRQ’s Consumer Assessment of Healthcare … Providers and Systems (CAHPS) Health Plan Survey Database offers national patient experience data from … Access the CAHPS Health Plan Survey Database . Register for Upcoming Webinars May 7, 1–2:30 p.m.
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www.ahrq.gov/pqmp/measures/child-hcahps.html
August 01, 2021 - Sub-Domain: Patient Experience
PQMP COE: CEPQM
Associated NQF # and Name: 2548, Child Hospital CAHPS … Toolkit: CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
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www.ahrq.gov/sops/webcasts/hospital_workplace_safety.html
December 01, 2023 - on Patient Safety Culture
Summary
This AHRQ webcast introduced the new Surveys on Patient Safety … Hospitals can use the survey items as a supplement to the SOPS Hospital Survey to assess the extent … Director, CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare … Safety Supplemental Items for the SOPS Hospital Survey (PDF, 1.6 MB)
Naomi Yount (Moderator … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fullreport.pdf
March 01, 2018 - ®) Child 12-month Survey (CAHPS, 2017). … The vast
majority (147 out of 154) of the LEP respondents were Spanish-speaking, as the FECC Survey … The surveys were
administered by the RAND Corporation Survey Research Group (RAND SRG), Santa Monica … CAHPS Clinician and Group Survey; 2017. … Available at https://www.ahrq.gov/cahps/surveys-
guidance/cg/index.html.
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datatools.ahrq.gov/nhqdr/nhqdr-data-spotlight-and-infographics-factsheets/
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