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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
    January 01, 2011 - Vincent College and consultant to the CAHPS User Network. I’m here today with Dr. … You can also access other QI resources such as case studies detailing the use of CAHPS survey results … the CAHPS Help Line at 1-800-492-9261 or via email at cahps1@ahrq.gov. … That’s CAHPS, the number 1, at [@] a-h-r-q.gov [cahps1@ahrq.gov]. … surveys.
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-overview-webcast-intro.pdf
    January 15, 2025 - AHRQ’s Surveys on Patient Safety Culture® for New Users - Introduction AHRQ’s Surveys on Patient Safety … Principal Research Associate User Network for AHRQ Surveys on Patient Safety Culture Westat Moderator … Social Science Analyst, CAHPS and SOPS Programs Agency for Healthcare Research and Quality Rose Tyler … Lead Research Associate User Network for AHRQ Surveys on Patient Safety Culture Westat 3 Agenda … • Background on AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Program • SOPS Surveys, Databases
  3. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
    January 01, 2018 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Health Literacy Population … Users of the CAHPS ® Clinician & Group Survey are free to incorporate supplemental items in order to … Always After core question 17   Related Content Health Literacy CAHPS … Clinician & Group Survey
  4. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
    January 12, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro Understanding SOPS® Surveys: A Primer … Director, SOPS and CAHPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Joann … (Moderator) Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat … 4 Agenda • AHRQ SOPS Program • SOPS Surveys • SOPS Databases • SOPS Resources • Q&A 5
  5. www.ahrq.gov/sitemap.html
    August 11, 2025 - Healthcare Database for Research (SyH-DR) Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Mental Disorders Medical Expenditure Panel Survey … Network of Patient Safety Databases AHRQ Quality Indicator Tools for Data Analytics Surveys … Key Contacts AHRQ Microsites Action Alliance Antibiotic Use CAHPS … Populations Questions Shared Decision Making Social Determinants of Health (SDOH) Surveys
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/g2_pdi_specifictoolstosupportchange.pdf
    January 01, 2011 - Reference Guide for Adult Surveys is a standardized reference guide that summarizes adult surveys … developed by the CAHPS Consortium. … In addition, the survey asks respondents about their willingness to recommend the facility: • Question … Short Survey Short surveys are intended to provide just enough simple and prompt feedback to indicate … /survey-materials/survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
    January 01, 2011 - Reference Guide for Adult Surveys is a standardized reference guide that summarizes adult surveys … developed by the CAHPS Consortium. … In addition, the survey asks respondents about their willingness to recommend the facility: Question … Short Survey Short surveys are intended to provide just enough simple and prompt feedback to indicate … /survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials http
  8. meps.ahrq.gov/data_files/publications/st482/stat482.shtml
    November 01, 2015 - This Brief also uses data from the 2012 Self-Administered Questionnaire (SAQ. … The SAQ asked respondents questions about their assessment of health care providers and systems. … More information about CAHPS® can be obtained through the CAHPS® Web site ( http://www.cahps.ahrq.gov … Multiple chronic conditions The condition data used in this report are conditions reported by MEPS respondentsCAHPS®: https://cahps.ahrq.gov/cahps-database/about/index.html For more information about specialists
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/1-intro-sops-hospital-survey-2-0-Webcast.pdf
    October 30, 2019 - Survey 2.0 Webcast October 30, 2019 1:00-2:00 PM ET Need Help? … Director, SOPS and CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare … Project Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Laura … (moderator) Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) … Westat Agenda • Overview from AHRQ • AHRQ SOPS Hospital Survey 2.0 • Q&A 5
  10. www.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - Patient-Level “Yes or No” A “yes or no” question is not as simple when it is a response to a survey … The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … An alternative approach is to present the percentage of respondents who gave each of the answers. … the Centers for Medicare & Medicaid Services displays only one of several possible responses for the CAHPS … Hospital Survey.
  11. meps.ahrq.gov/data_files/publications/st284/stat284.shtml
    June 01, 2010 - (MEPS-HC) Self-Administered Questionnaire to estimate how often adults make appointments for routine … questions were taken from health plan version of Consumer Assessment of Healthcare Providers and Systems (CAHPS … Never, Sometimes, Usually, Always More information about CAHPS® can be obtained through the CAHPSRespondents were asked if each family member's race was best described as American Indian, Alaska Native … MEPS respondents who reported other single or multiple races and were non-Hispanic were included in the
  12. digital.ahrq.gov/ahrq-funded-projects/showing-health-information-value-community-network/annual-summary/2008
    January 01, 2008 - preventive health services), that were the focus of Phase 2 Events self-reported by patients through questionnaires … ) and the EuroQoL survey instruments, respectively. … CAHPS-Medicaid patient surveys were completed by 146 adults and on behalf of 174 children by a parent … There were no statistically significant differences except that adult respondents in the control group … The EuroQol quality-of-life survey was completed by 143 adults.
  13. www.ahrq.gov/news/newsroom/case-studies/multicenter-0701.html
    October 01, 2014 - AHRQ Prevention Quality Indicators and Hospital Consumer Assessment of Health Providers and Systems (H-CAHPS … The CAHPS® benchmarking database was used for the H-CAHPS composites. … Studies Impact Case Study Identifier: Multi-Center-07-01 AHRQ Product(s): CAHPS … , Healthcare Cost and Utilization Project (HCUP), Medical Expenditure Panel Survey (MEPS),
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-fowler.pdf
    June 02, 2025 - are getting respondents to open the e-mail request and getting them to click on the URL and do the … things as you do. (58% in bottom 4) 22 Best messages • We carefully review the results of the surveys … : questions are sensible, respondents can answer them, answers actually might be of use to doctors’ … May not generalize to actual respondent behavior 27 Evidence of validity • Convergence of results … THANK YOU 29 https://www.ahrq.gov/cahps/index.html EMAIL MESSAGING TO INCREASE WEB SURVEY RESPONSE
  15. www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Set-the-Stage-for-Conducting-the-Survey.html
    December 01, 2019 - survey project: Step 1: Form a Project Team .  … The implementation of a CAHPS survey involves a number of different decisions and tasks covering a wide … What is the target response rate and minimum number of completed surveys required for each organization … For how long will you field the survey? Which questionnaires will you use? … Do you need to translate English questionnaires into other languages?
  16. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
    August 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments Population … version: Adult Learn about the CAHPS Patient Narrative Item Sets . … Placing the items in the survey: Insert these supplemental items before the "About You" section of … the survey.
  17. www.ahrq.gov/sops/events/webinars/using-sops-tools-090925.html
    August 01, 2025 - Description This 1-hour webcast will highlight how the University of Georgia Health Center used AHRQ’s Surveys … on Patient Safety Culture® (SOPS®) Medical Office Survey and resources to implement and track progress … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … (Moderator) Lead Research Associate and Communications Lead User Network for the AHRQ Surveys on Patient … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6e.pdf
    July 07, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Rapid Referral Programs The CAHPS … July 2017 (updated) https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html The CAHPS … JAMA 1999;282(3):261-6. 2 2016 CAHPS Health Plan Survey Chartbook. … Adult Medicaid Survey 5.0, 2016.
  19. datatools.ahrq.gov/nhqdr/previous-nhqdr/
    January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Educational Links About HC ICD9 CCS ICD10 CCSR Precisions Standards Price Indices Survey … Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Videos Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare … (MEPS) Household Component (HC) Medical Expenditure Panel Survey (MEPS) Insurance Component (IC)
  20. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
    January 09, 2018 - I'm the project director for the contract that supports AHRQ's CAHPS and SOPS surveys and provides technical … Webcast later this week on CAHPS. … If you'd like to be able to attend that, it's an introduction to the CAHPS surveys, the Consumer Assessment … to assess how well the survey items or questions were understood by potential respondents and how easily … You can enter in your respondent-level data, your survey-level data, and then it will automatically

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