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www.ahrq.gov/sites/default/files/wysiwyg/priority-populations/aging-well-strategic-plan.pdf
August 01, 2024 - (MEPS), Consumer Assessment of Healthcare Providers and Systems (CAHPS®), Health Plan Survey
Database … /cahps-database/hp-database/index.html
https://www.ahrq.gov/cahps/cahps-database/hp-database/index.html … • The National Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … • AHRQ’s Surveys on Patient Safety Culture (SOPS®), which ask healthcare providers and other staff … The surveys can be used to raise awareness of and improve an organization’s patient
safety culture.
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www.ahrq.gov/policy/electronic/plain-writing/language-access.html
August 01, 2024 - AHRQ’s family of patient safety Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys … are provided to institutions in Spanish so Spanish-speaking patients can complete surveys. … The Hospital CAHPS survey is also available in Russian, Chinese, and Vietnamese on the website of CMS … Further, the CAHPS surveys are also translated into Spanish. … Translate AHRQ consumer publications into Spanish and publish the patient surveys called CAHPS in Spanish
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datatools.ahrq.gov/meps-ic/
January 01, 2022 - Us
Español
FAQs
Email Updates
Data Tools Home
CAHPS … Educational Links
About HC
ICD9 CCS
ICD10 CCSR
Precisions Standards
Price Indices
Survey … Data Tools FAQ
HCUP Fast Stats FAQ
HCUPnet FAQ
Data Tools Videos
Data Tools Home
CAHPS … AHRQ Data Tools
Consumer Assessment of Healthcare Providers and Systems (CAHPS … (MEPS) Household Component (HC)
Medical Expenditure Panel Survey (MEPS) Insurance Component (IC)
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www.ahrq.gov/patient-safety/settings/ambulatory/index.html
July 01, 2022 - Quality & Patient Safety Programs by Setting: Ambulatory Care
Ambulatory Surgery Center (ASC) Survey … on Patient Safety Culture is a staff-administered survey that helps ambulatory surgery centers assess … CAHPS ® Clinician & Group Survey was developed by AHRQ and designed to measure patients’ experiences … The surveys are developed from the patient’s perspective on what’s important to measure. … Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices
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www.ahrq.gov/contact/support.html
AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - The Intervention
Customer service standards are already embedded in many of the CAHPS survey questions … Case Study
Based on an analysis of CAHPS data as well as other data, Harvard Pilgrim Health Care designed … Results of Interventions at Harvard Pilgrim: Performance on CAHPS Measures
CAHPS Item (from Health … Plan Survey 3.0) : In the last 12 months, how much of a problem was it to get the help you needed when
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www.ahrq.gov/research/publications/pubcomguide/pcguide1apb.html
April 01, 2024 - The following are AHRQ trademarks: CAHPS ® Evidence-based Practice Center Program ® HCAHPS ® MONAHRQ … Guideline Clearinghouse TM National Quality Measures Clearinghouse TM Quality Indicators TM SOPS ® Surveys
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digital.ahrq.gov/sites/default/files/docs/page/SuccessStory072012_Lapane.pdf
June 16, 2021 - research team analyzed
available data and then conducted focus groups and administered surveys … reliable medication management information outside the medical visit:
The focus groups and survey … included questions from the Consumer Assessment of Healthcare Providers and
Systems (CAHPS … ) questionnaire. … Participant responses to the CAHPS questions confirmed the need for
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2 9HRQ
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey
SOPS Ambulatory Surgery Center Survey Resource … How To Use This Resource List
Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare
Research and Quality
Updated April 2023
https://www.ahrq.gov/sops/surveys … ®) surveys to assess the quality of health plans, medical groups, and other organizations
has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience
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datatools.ahrq.gov/hcupnet/faq/
January 01, 2023 - Us
Español
FAQs
Email Updates
Data Tools Home
CAHPS … Educational Links
About HC
ICD9 CCS
ICD10 CCSR
Precisions Standards
Price Indices
Survey … Data Tools FAQ
HCUP Fast Stats FAQ
HCUPnet FAQ
Data Tools Videos
Data Tools Home
CAHPS … AHRQ Data Tools
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Healthcare … (MEPS) Household Component (HC)
Medical Expenditure Panel Survey (MEPS) Insurance Component (IC)
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www.ahrq.gov/patient-safety/settings/ambulatory/tools.html
February 01, 2018 - Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a survey in the suite of AHRQ Surveys … The survey, designed specifically for ASC staff, asks for opinions about the culture of patient safety … The survey can raise staff awareness about patient safety, assess the status of patient safety culture … The CAHPS ® Clinician & Group Survey assesses patients' experiences with health care providers and … Survey results can be used to improve care and equip consumers with information to choose providers.
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www.ahrq.gov/data/data-tools/index.html
April 01, 2025 - Medical Expenditures Panel Survey (MEPS) Medical Expenditure (MEPS-HC) Household Component Health Insurance … Healthcare Quality and Disparities Report (NHQDR) Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/corebackgrnd.pdf
January 01, 2013 - ®) surveys, a
preliminary measure of availability also using items from the HEDIS CAHPS®, and measures … Similarly, field
experience with the clinician-group level CAHPS® primary care survey is limited at … CAHPS® is a family of surveys of experiences of care, an aspect of patient-
centeredness. … CAHPS®). … Surveys can be resource-
intensive.
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/ref.html
June 01, 2010 - Abuse of adults age 60+: The 2004 survey of State adult protective services. … State Health Policy Survey Report 2007 Dec;1(1). … What is a survey? 2nd ed. … Alexandria, VA: American Statistical Association, Survey Research Methods Section; 2004. … For more information on these and all the CAHPS® tools, go to http://www.ahrq.gov/cahps/index.html .
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
March 06, 2013 - ® Hospital Survey.) … For example, many hospitals ask patients to fill out surveys about their experiences in the hospital. … One survey that you may hear about as an advisor is called the CAHPS® Hospital Survey (also called HCAHPS … Results from the CAHPS® Hospital Survey help us learn where we could be doing a better job. … The CAHPS® Hospital Survey asks patients to answer questions on how well health care providers did at
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www.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
December 01, 2020 - Practice Climate Survey (n=249; RR=81%) in 2011. … Patients’ Experiences of Care:
CG-CAHPS Communication (k=6). … Slide 16
Patient Survey Respondent Characteristics: Education and Language (n=907)
Image: Bar graph … shows the following Patient Survey respondent characteristics:
Education:
8th grade or less: … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys
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www.ahrq.gov/news/newsletters/e-newsletter/909.html
April 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #556, Concentration of Healthcare Expenditures … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … 8 Webinar on Feedback Methods To Complement Consumer Assessment of Healthcare Providers and Systems Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … Speakers will discuss how they use feedback methods with CAHPS results to fully capture patient perspectives
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-overview-webcast-tyler.pdf
January 01, 2025 - + Custom
Survey
Items = Customized
SOPS
Survey
• Optional SOPS supplemental items and/or custom … financial performance/operating margin if they had an EHR 2
Lower adverse events3
Higher Hospital CAHPS … as benchmarks by:
► Hospital Characteristics
− Bed size
− Teaching Status
− Ownership
− Region
► Respondent … Workplace Safety Supplemental Items (1)
Topics
D Ana lyses Linking Composite Measures with
Site and/or Respondent … Core Surveys + Supplemental Items
Why Use the SOPS Surveys?
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
April 01, 2023 - A Pew survey found that many seekers of health information on the Internet do not follow recommended … S, Bundorf MK, Use of the Internet and E-Mail for Health Care Information: Results From a National Survey
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digital.ahrq.gov/sites/default/files/docs/publication/r18hs017190-chueh-final-report-2011.pdf
January 01, 2011 - We do not intend to submit the
CAHPS® survey data to the CAHPS Database (formerly known as the NCBD) … Similarly, all patients who sign up for iHealthSpace will be asked to complete the CAHPS®
survey as … For patients of participating physicians in intervention and control
groups, a followup CAHPS® survey … All study physicians will
complete a baseline survey regarding their satisfaction with shared decisionmaking … REDCap implementation of CAHPS
Clinician and Group Survey Adult Primary Care 1.0 4 point
scale and