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741. Strategies for Improving CAHPS Health Plan Survey Scores | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/20160413/webcast-041316-video.html
     June 01, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Webcast Presentation on April 13, 2016

742. New User Registration | The CAHPS® Database
     cahpsdatabase.ahrq.gov/CHDSS/Register.aspx
     Register Login Help The CAHPS Child Hospital Survey Data Submission System Account … The CAHPS Database will review your request and will send you an e-mail with the information to access … the CAHPS Child Hospital Survey … This survey is authorized under 42 U.S.C. 299a. … The confidentiality of your responses to this survey is protected by Sections 944(c) and 308(d) of the

743. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/stacia_cohen.pdf
     March 17, 2015 - Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans Confidential and proprietary … BLUE PLUS PERFORMANCE ON CAHPS March 17, 2015 Confidential and proprietary. … Louis Lake Cook PMAP and MNCare MNCare Only 14 2014 TOP BOX SCORES Blue Plus MN CAHPS Scores … Compared to 2014 National Adult Medicaid CAHPS Health Plan Survey 80th Percentile Top-Box Scores … Key elements impacting cahps scores “Environmental” Impacts on CAHPS scores Overcoming barriers

744. 9. References | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/reports/2024-annual-report/references.html
     May 01, 2024 - Available from: https://www.ahrq.gov/cahps/about-cahps/index.html. … Development of the CAHPS Clinician & Group Survey [cited 2023 June 29]. … Available from: https://www.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html. … CAHPS Clinican & Group Survey [cited 2023 June 29]. … Available from: https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html.

745. Spotlight on Alaska -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-alaska-state-snapshot.pdf
     January 01, 2018 - modified version of the Consumer Assessment of Healthcare Providers and Systems Clinician & Group Survey—Patient … Centered Medical Home (CG-CAHPS-PCMH) in order to report on the patient experience measure.3 Alaska … expanded the use of this survey throughout practices in the State to use it as a measure of access … For more information on CG-CAHPS-PCMH, visit http://www.ahrq. gov/cahps/surveys-guidance/item-sets/PCMH … /surveys-guidance/item-sets/PCMH/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH

746. New User Registration | The CAHPS® Database
     cahpsdatabase.ahrq.gov/HCBSDSS/Register.aspx
     Register Login Help The CAHPS Home and Community Based Services Survey Data Submission … The CAHPS Database will review your request and will send you an e-mail with the information to access … CAHPS Home and Community Based Survey Data Submission System … This survey is authorized under 42 U.S.C. 299a. … The confidentiality of your responses to this survey is protected by Sections 944(c) and 308(d) of the

747. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Shared Decisionmaking | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-sdm-hp-adult.html
     December 01, 2018 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Shared Decisionmaking Population … version: Adult Download these items: English (Word, 28 KB) Users of the CAHPS ® Health Plan … Survey are free to incorporate supplemental items in order to meet the needs of their organizations,

748. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - CAHPS Hospital Survey. The Leapfrog Group’s Measures. … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Hospital Survey , commonly known as Hospital CAHPS or HCAHPS, is a standardized survey instrument for … Download the CAHPS Hospital Survey  and learn more about its implementation. … CAHPS Child Hospital Survey The CAHPS Child Hospital Survey is a standardized survey instrument that

749. Supplemental Items for the CAHPS Cancer Care Survey: Shared Decision Making | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-shared-decision-making-items.html
     March 01, 2017 - Supplemental Items for the CAHPS Cancer Care Survey: Shared Decision Making Population version … : Adult Download these items: English ( Word [28.6 KB]) Users of the CAHPS ® Cancer Care Survey … These supplemental items can be inserted into any of the three versions of the Cancer Care Survey.

750. Evaluating the Effectiveness of a Health Information Technology Self-Management Program for Chronic Disease - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/citation/r21hs021005-sorondo-final-report-2015.pdf
     January 01, 2015 - A total of 120 questionnaires were triaged. … More than 80% of the wellness questionnaires required provider follow- ­‐up outside scheduled office … of Adult Primary Care 1.0 (CG-­‐CAHPS) survey; 3. … survey. … Available from: https://www.cahps.ahrq.gov/surveys- ­‐guidance/cg/index.html.

751. The CAHPS Ambulatory Care Improvement Guide: Are You Ready To Improve? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/3-are-you-ready/cahps-ambulatory-care-guide-section-3.pdf
     May 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Are You Ready To Improve? … surveys. … surveys to identify strengths and weaknesses; and • Develop strategies for improving performance. … Mid-level Management: Because CAHPS surveys ask about multiple aspects of the care delivery process, … The CAHPS Ambulatory Care Improvement Guide 3. Are You Ready To Improve?

752. Combining Healthcare Quality Measures Into Composites or Summary Scores | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/scores/combine-measures.html
     September 01, 2019 - For example, all CAHPS surveys produce composite measures that represent a health care organization's … performance on two or more related survey questions. … differences is crucial to informed consumer choice  (PDF, 670 KB) Presentation delivered at the 10th National CAHPS … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College. 2008 Dec 3.

753. Human Resources Issues (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
     January 01, 2011 - Speaker Wendy Leebov, Ed.D., CEO Leebov Golde & Associates Moderator Lise Rybowski, Consultant, CAHPS … HR frequently can institute a system of “360 surveys” that provide executives and leaders at all levels … survey results for quality improvement. … The CAHPS User Network also offers free technical assistance and can be reached by calling the CAHPS … surveys.

754. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/translate/compare/categorize.html
     December 01, 2022 - This judgment-based approach is built into the standard technique for categorizing performance on CAHPS … surveys of patient experience. [3] What If Everyone Get Categorized as “Average?” … Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores. … Statistical and Practical Significance Criteria of Star Ratings for the New Jersey CAHPS Survey.

755. Understanding SOPS Surveys: A Primer for New Users - Brady (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
     January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady 6 Overview of AHRQ’s Patient Safety Priorities … & Disparities Report (NHQDR) Program – Consumer Assessment of Healthcare Providers and Systems (CAHPS

756. AHRQ’s Care Coordination Quality Measure – Primary Care (CCQM-PC) - Frequently Asked Questions (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-faq.pdf
     June 02, 2025 - The CCQM-PC is a 43-item survey that was designed by AHRQ to fill a gap in the care coordination measurement … Is the CCQM-PC a CAHPS™ survey? A. No. … not designed to be used for public reporting or accountability purposes and was not put through the CAHPS … , testing, and psychometric analysis of the survey. … Care Coordination Measure for Primary Care Survey. Prepared under Contract No. HHS290- 2010-00005I.

757. Shared Medical Records and Chronic Illness Care - Final Report (pdf file)
     digital.ahrq.gov/sites/default/files/docs/publication/r01hs016759-ralston-final-report-2012_0.pdf
     January 01, 2012 - CAHPS 4.0 Health Plan If not via email, how would have contacted healthcare team GHC’s MyGH Survey … and Healthcare When Needed CAHPS Clinician Group Survey 2008 Needed care over email. … CAHPS Clinician Group Survey 2008, Questions answered over email. CAHPS HIT Field 1. … Contact medium if email wasn’t available MyGH Web survey How well doctors communicate CAHPS Clinician … We kept our survey time to 20 minutes in order to minimize respondent burden and maximize response rate

758. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
     June 02, 2025 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance ® Lessons Learned … below the national average • Access was well below the national average Comparing trends in CG-CAHPS … to H-CAHPS: • H-CAHPS results on many individual questions are lower than national average but “9 … survey focuses on: Performance on “access” issues was an area for academic medical centers to turn … their attention to in advance of the national introduction of CG-CAHPS

759. Creative Strategies to Improve Patient Care Experience - Part 3 Nemhard (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
     January 01, 2014 - of patients about care experiences using the CAHPS Clinician & Group Visit Survey (CG-CAHPS) and PCMH … clinic employees about teamwork using existing scales ► Baseline: 96 employees (51%) returned usable surveys … ► Follow-up: 135 employees (72%) returned surveys ► 60 employees with … Measuring Implementation And Contextual Factors • Implementation: Office visit frequency ► CG-CAHPS … Getting Greater Improvement In Patient Care Experiences Contextual factors Evidence: % of nurse respondents

760. Iowa Medicaid Uses AHRQ Research, Data to Improve Quality | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/ktcoe33.html
     October 01, 2014 - Health Care (EHC) Program guides and several Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) survey questions to influence Medicaid policy and improve quality. … Some of AHRQ's research on the CAHPS™ Clinician and Group Survey has been used to extract pertinent questions … for a survey that is sent to new enrollees. … Case Studies Impact Case Study Identifier: KT-COE-33 AHRQ Product(s): CAHPS