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701. Clinic/Clinician-Patient Relationships | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-4.html
     October 01, 2013 - Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 19: Connection to resource (Continuity of Care Practices Survey – Practice Level [CCPS-P]) … Domain Cost/efficiency (clinic/clinician-patient) Data source Clinic/clinician survey … Notes Principles of the measure may be adapted from work by CAHPS Patient Centered Medical Home survey … : http://www.ahrq.gov/cahps/surveys-guidance/cg/pcmh/index.html Similar to measure WW in patient-community

702. Health Literacy–Informed Intervention Reduces Pediatric Caregiver Liquid Medication Dosing Errors | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsletters/e-newsletter/911.html
     April 01, 2024 - ET: Listening to the Voice of the Patient: Using Multiple Feedback Methods To Complement CAHPS Survey … patient feedback methods to complement AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ET: Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey and Workplace Safety Item Set will … highlight how the Indiana Hospital Association used AHRQ’s Surveys on Patient Safety Culture® (SOPS® … )  Hospital Survey and  Workplace Safety Supplemental Item Set  to assess patient safety culture and

703. New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/dxsafety.html
     June 01, 2022 - Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Research and Quality (AHRQ) AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Program (PDF, 556 KB … Safety Supplemental Items for the SOPS Medical Office Survey (PDF, 2 MB)   Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

704. New SOPS® Workplace Safety Supplemental Item Set for Nursing Homes (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/nursing-home-workplace-safety.html
     October 01, 2024 - Homes (Webcast) January 24, 2023 Summary Speakers and Presentation Slides Recording About the Surveys … on Patient Safety Culture ® (SOPS) Nursing Home Survey. … Director, CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare … Safety Supplemental Item Set for the SOPS Nursing Home Survey (PDF, 1.4 MB)   Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

705. Behavioral Health | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/behavioral-health.html
     March 01, 2022 - Behavioral Health Data Consumer Assessment of Healthcare Provider and Systems (CAHPS ) Surveys on Mental … The Consumer Assessment of Healthcare Provider and Systems (CAHPS) Mental Healthcare Surveys include … a survey of patients' access to mental healthcare and survey of patients' experience of behavioral healthcare … These surveys can be used for all patients receiving care for mental, emotional, or behavioral health … (PDF, 599 KB) Medical Expenditure Panel Survey (MEPS) The Medical Expenditure Panel Survey (MEPS

706. Ambulatory Surgery Center SOPS: What You Need To Know (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/asc-program.html
     December 01, 2023 - on Patient Safety Culture™ (SOPS™) Ambulatory Surgery Center (ASC) Survey , including a review of the … SOPS ASC program, survey administration in your facility, and resources available. … Director, CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare Research … Culture (SOPS) Westat The SOPS Ambulatory Surgery Center Survey (PDF, 1.4 MB)   Joann Sorra … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

707. Presentations on Health Care Quality Reporting Topics | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/resources/podcasts-webinars.html
     December 01, 2022 - Glahn from the Pacific Business Group on Health discusses the factors underlying differences in the CAHPS … "rating of care" measure for PPOs and HMOs and the implications for reporting survey results across … Listen to the interview (19 min, 59 sec); Transcript (209 KB) Use of "Roll-ups" to Report CAHPS … Survey Results and Other Quality Measures Marc Elliott and David Kanouse from RAND talk about the use

708. Enhancing Surgical Team Communication: SOPS® and TeamSTEPPS® in Action (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/best-practices-072524.html
     August 01, 2024 - Webcast) July 25, 2024 Contents Summary Speakers and Presentation Slides Recording About the Surveys … on Patient Safety Culture Summary This webcast provided background on AHRQ's Surveys on Patient Safety … North Carolina Division of Healthcare Engineering highlighted how concepts drawn from SOPS Hospital Survey … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

709. Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences From a State Hospital Association (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/hospital-survey-workplace-safety-052324.html
     October 01, 2024 - Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences From a State Hospital Association … on Patient Safety Culture® (SOPS®) Hospital Survey and Workplace Safety Supplemental Item Set to … Speakers discussed their member organizations’ survey results, how SOPS resources were used, and their … Social Science Analyst CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

710. Strategy 6F: On-Demand Advice, Diagnosis, and Treatment for Minor Health Conditions | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6f-ondemand.html
     April 01, 2023 - and EDs, but it also has the potential to improve members' experiences with care, as reflected in the CAHPS … As shown in the chart below, results from the CAHPS Health Plan Survey Database 2015 2 suggest that … Results from the CAHPS Health Plan Survey Database 2015   Survey item: Got urgent care … agencies and individual health plans from October 2014 through June 2015 submitted directly to the CAHPS … The CAHPS Medicare Managed Care results were obtained from the Centers for Medicare & Medicaid Services

711. Forgot Your Password? | The CAHPS® Database
     cahpsdatabase.ahrq.gov/CHDSS/Public/forgotpassword.aspx
     Register Login Help The CAHPS Child Hospital Survey Data Submission System Forgot … If you have any questions, contact the CAHPS Database at CAHPSDatabase@Westat.com or 1-888-808-7108

712. Forgot Your Password? | The CAHPS® Database
     cahpsdatabase.ahrq.gov/HCBSDSS/Public/forgotpassword.aspx
     Register Login Help The CAHPS Home and Community Based Services Survey Data Submission … If you have any questions, contact the CAHPS Database at HCBSCAHPSDatabase@Westat.com or 1-855-580-

713. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) - Quigley (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-pt-narratives-support-px-strategy-quigley.pdf
     April 02, 2025 - Experience Strategy (Webcast) - Quigley Patient Narrative Research Insights Insights About Child HCAHPS Survey … Narrative Data Should Be Used Along With Closed-ended Data • Most comments refer to Child HCAHPS survey … comments were associated with global ratings, controlling for closed-ended questions, child and respondent … characteristics 21 Patient Narrative Research Insights - Insights About Child HCAHPS Survey Comments … on Pediatric Inpatient Experiences Children’s Hospital in Academic Medical Center Child HCAHPS Survey

714. Surgery | Agency for Healthcare Research and Quality
     www.ahrq.gov/topics/surgery.html
     CAHPS Outpatient and Ambulatory Surgery Survey This survey from AHRQ's Consumer Assessment of Healthcare … Ambulatory Surgery Center Survey on Patient Safety Culture This AHRQ Survey on Patient Safety Culture … of use patterns, post-surgical complications, hospital cost savings, and patient experience-of-care surveys

715. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-healthlit-items-hp-survey50-adult.html
     April 01, 2020 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Health Literacy Population version … Download these items: English ( Word , 37 KB); Spanish ( Word , 41 KB, PDF , 184 KB) Learn about the CAHPS … Users of the CAHPS ® Health Plan Survey are free to incorporate supplemental items in order to meet

716. 2021 National Healthcare Quality and Disparities Report Appendixes (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-appendixes.pdf
     December 01, 2021 - report is compiled from multiple federal, state, and private data sources, including databases and surveys … (MEPS) • National CAHPS® Benchmarking Database (NCBD) – Health Plan Survey Database • National Patient … (NAMCS) • National Health and Nutrition Examination Survey (NHANES) • National Health Interview Survey … Report APB-3 Disabilities Disability status is defined by following the methodology of the American Community … • NHANES: National Health and Nutrition Examination Survey • NHIS: National Health Interview Survey

717. Resources by National Action Plan Foundational Area | Agency for Healthcare Research and Quality
     www.ahrq.gov/action-alliance/resources/foundational-area.html
     March 01, 2025 - AHRQ Surveys on Patient Safety Culture® (SOPS®) and Additional Resources These surveys are focused … Contents Patient and Family Engagement AHRQ Consumer Assessment of Healthcare Providers and Systems (CAHPS … providers seeking to improve their performance in the domains of patient experience measured by the CAHPS … surveys of ambulatory care. … Organizations can use this brief questionnaire to examine the number and nature of patient handling injuries

718. Event Reporting and Learning System Leads to Improvements in Patient Safety Culture (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/unc-improvement-stories/index.html
     February 01, 2024 - event reporting system in UNC's outpatient Radiation Oncology Department led to improvement on the Surveys … on Patient Safety Culture™ (SOPS™) Medical Office survey. … CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … and Quality (AHRQ) AHRQ’s Surveys on Patient Safety Culture™ (SOPS™) Program  (PDF, 534 KB)   … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

719. The Rationale for Case Mix and Mode Adjustments - Bakdash (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-case-mix-mode-adjustments-webcast-bakdash.pdf
     April 02, 2025 - The Rationale for Case Mix and Mode Adjustments - Bakdash AHRQ’S CAHPS PROGRAM Consumer Assessment … Surveys Measuring patient experience of care in different settings Experience with Providers • … Surveys Quality improvement Public reporting Certification and recognition Value-based purchasing … Measuring Patient Experience: CAHPS® Program CAHPS Surveys Measuring patient experience of care in … different settings Uses for CAHPS Surveys

720. Strategies for Improving Patient Experience with Ambulatory Care: Price Transparency (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6n.pdf
     October 01, 2017 - Price Transparency October 2017 6.N-2 Relevant Questions on the CAHPS Health Plan Survey A few versions … of the CAHPS Health Plan Survey include questions about the health plan’s efforts to provide members … These survey questions about price transparency are part of: • The CAHPS Health Plan Survey 5.0H – … • The Qualified Health Plan Enrollee Experience Survey (QHP Enrollee Survey) – the version used by … The Problem Relevant Questions on the CAHPS Health Plan Survey 6.N.2.