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461. "CAHPS Health Plan Survey 5.1H - Child Version Including Medicaid and Children with Chronic Conditions Supplemental Items: Survey on the Experiences with Care of Children Age 17 and Younger, as Submitted to the 2023 AHRQ CAHPS Health Plan Survey Database (n = 47 states) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/health-plan-5.1-child-composite-measures.pdf
     January 24, 2024 - "CAHPS Health Plan Survey 5.1H - Child Version Including Medicaid and Children with Chronic Conditions … to the 2023 AHRQ CAHPS Health Plan Survey Database (n = 47 states) 1 Table CPC-CH. … Including Medicaid and Children with Chronic Conditions Supplemental Items CAHPS Health Plan Survey … Results are based on surveys that were conducted during the period from July 2022 through June 2023 … Instead, states submit their CAHPS data to the AHRQ CAHPS Health Plan Survey Database and submissions

462. Consumer Assessment of Healthcare Providers and Systems Hospital Survey--Child Version (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-fullreport.pdf
     November 02, 2017 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys. 2. … Plan Survey and the Clinician & Group Survey (CG-CAHPS). … CAHPS surveys use administrative data to develop the sampling frame for survey administration. … A patient survey system to measure quality improvement: Questionnaire reliability and validity. … The Picker Patient Experience Questionnaire: Development and validation using data from in-patient surveys

463. Data Sources and Limitations | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/data-sources-limitations.html
     October 01, 2017 - and Limitations Appendix A. 2017 Survey Respondents by State Appendix B. … Health Plan Survey results submitted to the CAHPS Database by various survey sponsors, including State … Medicare Data: Each year, the CAHPS Database receives the CAHPS Medicare Managed Care survey data collected … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … in the 2017 CAHPS Health Plan Survey Database.

464. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-HAYS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-hays.pdf
     June 02, 2025 - Improving the Survey Instruments Ron D. … and Group Survey 4.0 (beta) • Created in response to: ► Increased use of telehealth associated with … Clinician and Group Survey 4.0 (beta) • Released in 2020 • Iterative refinements ► Pilot study in … Health Plan and Clinician and Group Surveys • CAHPS 5.1 Health Plan/CAHPS 3.1 Clinician & Group surveys … • Randomized CAHPS C-G survey 3.1 and easier (EZ) version ► Patients at federally qualified health

465. Research on Reporting Information to Consumers | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/research/index.html
     May 01, 2022 - Research on Reporting Information to Consumers The ability to report CAHPS ® survey results … studies to answer key questions: What are the best ways to report CAHPS survey results so that they … How do the users of CAHPS surveys actually report the results? … What effect does the reporting of CAHPS survey results have on consumers and their choices? … Making survey results easy to report to consumers: How reporting needs guided survey design in CAHPS.

466. Examples of Sample Frame Elements | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/sample-frame-elements.html
     February 01, 2025 - Examples of Sample Frame Elements The sample frame that a CAHPS survey sponsor provides to a … Elements for an Adult Survey Unique patient ID (typically provided by provider or insurer). … Additional Elements for a Child Survey (if applicable) Parent or guardian’s name.

467. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child … HCAHPS Survey. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … & Group Survey (PDF, 662 KB)   Mark Schlesinger, Ph.D. … Clinician & Group Survey (PDF, 662 KB)   Dale Shaller, M.P.A.

468. Data Resources | Agency for Healthcare Research and Quality
     www.ahrq.gov/data/resources/index.html
     June 12, 2025 - known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users.  … ™ (SOPS™) Databases as central repositories for survey data from each of the SOPS surveys.

469. Development of the CAHPS Health Information Technology Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/Development-HIT-Item-Set.html
     July 01, 2022 - item set that would enable survey sponsors to capture both the positive and negative effects of health … In June 2006, AHRQ hosted a meeting with health IT and CAHPS survey experts, as well as stakeholders … Clinician & Group Survey.  … 2013 to align the questions and placement instructions with the 2.0 version of the Clinician & Group Surveys … items and placement instructions were modified to fit with the 3.0 version of the Clinician & Group Survey

470. Step 1: Form a Project Team | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
     December 01, 2019 - Once a sponsor has decided to conduct a CAHPS project, one of the first tasks is to assemble a project … draw the sample); and Benefits counselors and other intermediaries who are involved in disseminating CAHPS … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … Using survey results; Deciding how to use CAHPS survey results (e.g., incorporating them into … You can also obtain technical assistance from the CAHPS User Network for some of the tasks typically

471. Lessons From Healthcare Organizations on Improving Patient Experience webcast-Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-ahrq-program.pdf
     November 01, 2006 - with health plans and providers 9 CAHPS Surveys • CAHPS surveys are the gold standard for patient … • Trademark is held by AHRQ; all surveys must adhere to CAHPS design principles to earn the trademark … . 10 What We Learned 20 Years Ago Evaluating the use of a modified CAHPS® survey to support improvements … cultural changes, regular measurement and performance feedback, and experience of interpreting and using survey … Evaluating the Use of a Modified CAHPS Survey to Support Improvements in Patient-Centered Care: Lessons

472. Improving Patient Experience in Large Organizations webcast - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-ginsberg.pdf
     November 01, 2006 - with health plans and providers 9 CAHPS Surveys • Surveys measure patient experience, not patient … • Trademark is held by AHRQ; all surveys must adhere to CAHPS design principles to earn the trademark … CAHPS Surveys are considered the gold standard for patient experience measurement! … 10 What We Learned 20 Years Ago Evaluating the use of a modified CAHPS® survey to support improvements … Evaluating the Use of a Modified CAHPS Survey to Support Improvements in Patient-Centered Care: Lessons

473. Advancing the Science and Implementation of Patient Narratives: Summary of Presentations (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narratives-presentations-summary.pdf
     January 01, 2022 - Clinician & Group Survey (CG-CAHPS) Narrative Item Set ........ 14 Concurrent Session 2: CAHPS Health … Clinician & Group Survey (CG-CAHPS) Narrative Item Set. … While there were no questions about trust specifically in the survey, 124 respondents used the word … subgroups in the larger population of survey respondents. … AHRQ’s CAHPS website https://pubmed.ncbi.nlm.nih.gov/26267629 https://www.ahrq.gov/cahps/surveys-guidance

474. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - surveys. … The strategies are intended to address the various topics covered by CAHPS surveys of ambulatory care … Appendix 6a provides a crosswalk of these topics and the measures derived from different CAHPS surveys … (all of which are variations on the CAHPS Health Plan Survey or the CAHPS Clinician & Group Survey). … 2017) Domains for Patient Experience Clinician & Group Survey 3.0 CAHPS Surveys for Accountable

475. Improving Patient Experience: Data Analysis Methods webcast - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-program-2.pdf
     November 01, 2006 - with health plans and providers 9 CAHPS Surveys • CAHPS surveys are the gold standard for patient … • Trademark is held by AHRQ; all surveys must adhere to CAHPS design principles to earn the trademark … . 10 What We Learned 20 Years Ago Evaluating the use of a modified CAHPS® survey to support improvements … cultural changes, regular measurement and performance feedback, and experience of interpreting and using survey … Evaluating the Use of a Modified CAHPS Survey to Support Improvements in Patient-Centered Care: Lessons

476. Creative Strategies to Improve Patient Care Experience - Part 2 Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
     June 02, 2025 - Consortium: AHRQ, RAND, Yale, and Westat 8 CAHPS Surveys • CAHPS surveys are the gold standard … • Trademark is held by AHRQ; all surveys must adhere to CAHPS design principles to earn trademark … . 9 Uses of CAHPS Surveys • Value-based purchasing • Public reporting • Accreditation • Quality … narrative protocols for purposes of facilitating quality improvement ► Effectiveness of different survey … CAHPS Surveys Uses of CAHPS Surveys Patient Experience of Care Research at AHRQ

477. Child Hospital Survey, Spanish (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-spanish.pdf
     May 12, 2016 - Child Hospital Survey, Spanish CAHPS® Hospital Survey Version: Child Version Language: Spanish … side of the questionnaire booklet … CAHPS Child Hospital Survey Spanish Child_HCAHPS_Spanish_Survey_954b.docx 5/12/2016 Instrucciones … CAHPS Child Hospital Survey Spanish Child_HCAHPS_Spanish_Survey_954b.docx 5/12/201610 CAHPS® Hospital … Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones para el

478. Developing Invitation Messages that Increase Survey Response Rates - Shaller (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-shaller.pdf
     January 01, 2017 - & Group (CG-CAHPS) Survey … to complete a series of open-ended questions placed at the end of the core survey. 31 CG-CAHPS … Narrative Item Set A structured series of 5 open-ended questions that: • Prompts survey respondents … Respondents were given a yes/no option. … Survey with Patient-Centered Medical Home (PCMH) items • Administered by web • Respondents were

479. Measures, Data, and Funding for Shared Decision Making Research | Agency for Healthcare Research and Quality
     www.ahrq.gov/sdm/measures-data-funding/index.html
     February 01, 2025 - SDM Process_4 (SDMP) Survey A 4-item questionnaire that measures the extent to which patients viewed … of surveys that ask consumers and patients to report on and evaluate their experiences with health plans … Supplemental items that ask about aspects of SDM have been developed for five CAHPS surveys. … CAHPS Clinician & Group Adult Survey CAHPS Clinician & Group Child Survey CAHPS Health Plan Adult Survey …   CAHPS Health Plan Child Survey CAHPS Cancer Care Survey Back to Contents Funding Opportunities SDM

480. The Power of Patient Stories for Improving the Patient Experience webcast - Grob (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
     July 01, 2020 - surveys Stories are a tool for quality improvement Stories are a tool for public reporting … Percent of All Surveys CG CAHPS Domains Communication Access Office Staff Care coordination … ” - Mark Turner, cognitive scientist, linguist & author “In the future, your survey should account … Accounting for such non-physical visits will necessarily change certain questions in the survey….” … – NIS respondent “Free text, narrative feedback were preferred to checkboxes, surveys and patient