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441. 2025 CAHPS Child Hospital SurveySurvey Database Chartbook Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-child-hcahps-infographic.pdf
     January 01, 2025 - 2025 CAHPS Child Hospital SurveySurvey Database Chartbook Executive Summary 2025 Child Hospital Survey … ®) Child Hospital Survey Database includes 8,392 survey responses voluntarily submitted by 39 hospitals … /cahps-database/2025-child-hcahps-chartbook.pdf For more information on the CAHPS Child Hospital Survey … Database: https://www.ahrq.gov/cahps/cahps-database/index.html AHRQ Pub. … /cahps-database/2025-child-hcahps-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

442. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/20131008_cg/webcast_10_08_13_cg.html
     July 01, 2018 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (Webcast) October 8, … Summary Speakers and PowerPoint Slides Recording Transcript Related Material Summary The CAHPS … Clinician & Group Surveys (CG-CAHPS) include a Visit version, which asks patients about care at their … health care organizations to streamline their surveying efforts in order to minimize both the number of surveys … of the CAHPS ® Clinician & Group Survey The CAHPS Improvement Guide Read Service Expectations

443. Development of the CAHPS Item Sets for People with Mobility Impairments | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/Development-PWMI-Item-Set.html
     April 01, 2020 - Development of the CAHPS Item Sets for People with Mobility Impairments The CAHPS Consortium … Health Plan Survey. … in these two agencies' surveys and refined the items accordingly. … Version for the Health Plan Survey . … The Item Set for People with Mobility Impairments was released for use with the CAHPS Health Plan Survey

444. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/6_Ed_Karls_slide_53-71.pdf
     May 01, 2013 - surveys in May 2013 for approximately 170 clinics; pediatric patients receive pediatric-version of … the survey … • CG-CAHPS replaces previous in-house survey (with no external benchmarking capability) ® 56 … question (national benchmark only) 68 ® 69 ® 70 UMHS Reporting with Benchmarks ACCG ACU Respondent … brief history UMHS Objectives for Adopting CG-CAHPS UMHS--Survey Program Operational Facts Accessing

445. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
     June 01, 2021 - CLINICIAN & GROUP SURVEY Steven Martino, PhD Overview of Narrative Item Set Development Process … what, when and where of the event as well as how the experience felt to the patient Percentage of Respondents … Income Lower Income Middle Income Lower Income NEP Sites Control SitesNIS Sites Sample size (# of surveys … CLINICIAN & GROUP SURVEY Overview of Narrative Item Set Development Process CG-CAHPS Narrative Item … CG-CAHPS Narrative Item Setfor the Visit 4.0 Survey AHRQ CAHPS Website Value of CG-CAHPS Narrative

446. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
     December 01, 2022 - Supplemental items related to health literacy are available for three CAHPS surveys: Health Literacy … Corporation to create the Health Literacy Item Sets for CAHPS surveys. … The original CAHPS Item Set for Addressing Health Literacy was developed for the Clinician & Group Survey … A similar item set designed to be administered as part of the CAHPS Health Plan Survey was also released … The Health Literacy Item Set for the Clinician & Group Survey (CG-CAHPS) 3.0 includes some questions

447. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
     October 30, 2017 - Page 1 Introduction The CAHPS Hospital Survey (HCAHPS) and other CAHPS surveys are designed to … http://www.hcahpsonline.org/ https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html … /surveys-guidance/item-sets/literacy/suppl-healthlit-items.html CAHPS® Adult Hospital Survey: Supplemental … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html CAHPS … /surveys-guidance/item-sets/literacy/suppl-healthlit-items.html http://www.hcahpsonline.org/ CAHPS®

448. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/1_Dale_Shaller_Intro_slides_1-11.pdf
     January 15, 2014 - for Healthcare Research and Quality (AHRQ) Develops standardized surveys and related products, including … the CAHPS Database CAHPS Surveys Assess patients’ experiences with care Developed for both ambulatory … Health Plan Survey Database CG-CAHPS Survey Database Questions and Answers CAHPS Database Schedule … Database Overview National repository of data for selected CAHPS surveys CAHPS Health Plan Survey … CAHPS Clinician & Group Survey (CG-CAHPS) Two major applications: Comparative data for assessing

449. Step 4: Plan a Communications Strategy | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html
     December 01, 2019 - before reporting the results, it is typical for project teams to want to focus first on developing questionnaires … and implementing surveys before they turn their attention to issues related to reporting. … Profile Your Audiences   During the process of setting goals for your CAHPS survey project, the project … Learn More about Communicating CAHPS Survey Scores to Consumers Review guidelines for reporting … CAHPS survey results .

450. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
     November 01, 2021 - Clinician & Group Survey (CG-CAHPS) to gather more information on patient experience with the domains … Survey 3.0 in January 2016. … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … of the CAHPS Clinician & Group 12-Month Survey as a tool for assessing patients' experiences in medical … Also available: Fact Sheet: Developing a CAHPS ® Clinician & Group Survey to Measure the Medical

451. Responsibilities of Sponsors, Vendors, and Consultants | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
     March 01, 2016 - Questionnaire preparation Select CAHPS questionnaires. … Prepare survey letters for mailing. … Administer questionnaires by mail or telephone. … Monitor returned questionnaires and/or telephone interviews. … Review CAHPS instructions and computer program for analysis.

452. Southern California Health Center Uses AHRQ Surveys for Patient Feedback and Improvements | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201715.html
     March 01, 2018 - Southern California Health Center Uses AHRQ Surveys for Patient Feedback and Improvements Search … Chen, M.D., M.S., Interim Chief Medical Officer for AltaMed, the CAHPS survey data are used to hold providers … In part, AltaMed uses the CAHPS Clinician & Group Survey tool to gather information from patients about … CAHPS survey data are summarized for individual physicians and made available for all physicians to see … survey results.

453. The Power of Patient Stories for Improving the Patient Experience webcast - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-ahrq.pdf
     June 02, 2025 - AHRQ can not require the use of our tools and products. 7 CAHPS surveys of patient experience … of care Standardized surveys: What happened to the patient in the care encounter, or how often did … Surveys can be customized with supplemental items 8 CAHPS Supplemental Narrative Item Sets Narrative … items are a structured series of open-ended questions that: ► Prompt survey respondents to tell a story … about their experiences in their own words; ► Complement the core set of closed-ended CAHPS survey

454. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
     January 01, 2012 - Now Wendy is going to use examples for the CAHPS Hospital Survey. … surveys. … or experience surveys. … survey results for quality improvement. … surveys.

455. 2023 CAHPS Child Hospital Surgery Database Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-infographic.pdf
     January 01, 2023 - 2023 CAHPS Child Hospital Surgery Database Executive Summary 2023 Child Hospital Survey Database … The 2023 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Child Hospital Survey Database … includes 8,107 survey responses voluntarily submitted by 35 hospit als . … Privacy When Talking with Doctors, Nurses, and Other Providers 85% of respondents reported they … /2023-child-hcahps-chartbook.pdf For more information on the CAHPS Child Hospital Survey Database:

456. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/dale_shaller_intro.pdf
     March 17, 2015 - the CAHPS Database • CAHPS Surveys • Assess patients’ experiences with care • Developed for both … ambulatory and facility-based care 2 CAHPS Family of Surveys Facility Surveys Hospital In-Center … voluntary basis to all users of the CAHPS Health Plan and CG-CAHPS Surveys • Comparative results … : Lessons from Top-Performing Medicaid and CHIP Health Plans CAHPS Webcast Series CAHPS Family of Surveys … To Ask a Question Accessing Presentations Accessing Event Materials CAHPS Health Plan Survey CAHPS

457. Chapter 6. Measure Maps and Profiles (continued, 3) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6b.html
     June 01, 2014 - , ambulatory care surveys include: (1) CAHPS Health Plan Survey, (2) CAHPS Surgical Care Survey, (3) … Care Survey. 1 Facility Surveys are also available, including: (1) CAHPS Hospital Survey, (2) CAHPS … In-Center Hemodialysis Survey, and (3) CAHPS Nursing Home Surveys. 1 Sources: 1. … , ambulatory care surveys include: (1) CAHPS Health Plan Survey, (2) CAHPS Surgical Care Survey, (3) … Care Survey. 1 Facility Surveys are also available, including: (1) CAHPS Hospital Survey, (2) CAHPS

458. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - Clinician & Group (CG-CAHPS) Survey to improve the delivery of care. … User Network on October 8, 2013.1 Background on the Survey The CG-CAHPS Survey is a standardized … To read about and download the CG-CAHPS Survey, visit https://cahps.ahrq.gov/surveys-guidance/cg/ … both the number of surveys they are administering to satisfy multiple needs and the survey burden on … , targeting 45 completed surveys per physician per year.

459. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - Clinician & Group (CG-CAHPS) Survey to improve the delivery of care. … User Network on October 8, 2013.1 Background on the Survey The CG-CAHPS Survey is a standardized … To read about and download the CG-CAHPS Survey, visit https://cahps.ahrq.gov/surveys-guidance/cg/ … both the number of surveys they are administering to satisfy multiple needs and the survey burden on … , targeting 45 completed surveys per physician per year.

460. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
     January 01, 2016 - Survey, circled here in red because it is the focus of our Webinar today, but we also have CAHPS surveys … There are four questions that ask survey respondents to rate their personal doctor, a specialist if they've … the CG-CAHPS Survey. … In addition, so that we don't have any surprises with an annual CAHPS survey, we do ongoing surveys of … One has to do with how do you go about conducting those surveys, and how often is the CG-CAHPS Survey