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421. "CAHPS Health Plan Survey 5.1H - Child Version Including Medicaid and Children with Chronic Conditions Supplemental Items: Survey on the Experiences with Care of Children Age 17 and Younger, as Submitted to the 2023 AHRQ CAHPS Health Plan Survey Database (n = 47 states) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/health-plan-5.1-child-composite-measures.pdf
     January 24, 2024 - "CAHPS Health Plan Survey 5.1H - Child Version Including Medicaid and Children with Chronic Conditions … to the 2023 AHRQ CAHPS Health Plan Survey Database (n = 47 states) 1 Table CPC-CH. … Including Medicaid and Children with Chronic Conditions Supplemental Items CAHPS Health Plan Survey … Results are based on surveys that were conducted during the period from July 2022 through June 2023 … Instead, states submit their CAHPS data to the AHRQ CAHPS Health Plan Survey Database and submissions

422. CAHPS for Merit-Based Incentive Payment System (MIPS) Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/cg/cahps-mips.html
     July 01, 2022 - CAHPS for Merit-Based Incentive Payment System (MIPS) Survey The CAHPS for MIPS Survey is a … version of the CAHPS Clinician & Group Survey for group practices participating in the Centers for Medicare … It replaces the CAHPS for Physician Quality Reporting System (PQRS) Survey. … Because the CAHPS for MIPS Survey adds items to the core CAHPS Clinician & Group Survey, it generates … No documentation for this survey is available on AHRQ's Web site.

423. Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid: Final Report (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-238-fullreport.pdf
     October 01, 2019 - CAHPS offers alternate language surveys of the Child Medicaid Survey in Spanish. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS Health Plan Surveys; Child Medicaid Survey 5.0. 2012.

424. Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-english.pdf
     May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name … side of the questionnaire booklet … CAHPS Child Hospital Survey English Child_HCAHPS_English_Survey_954a.docx 5/12/2016 Survey Instructions … CAHPS Child Hospital Survey English Child_HCAHPS_English_Survey_954a.docx 10 5/12/2016 CAHPS® Hospital … Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey Instructions

425. AHRQ's CAHPS Program: Addressing Emerging Needs for Patient Experience Measurement and Improvement (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-091323.html
     October 01, 2023 - ® ) program hosted a free webcast about how the agency’s CAHPS Consortium is addressing survey stakeholders … Topics of the webcast include: The value of AHRQ's CAHPS program and its use of survey results to … Efforts to improve CAHPS survey design and administration methods. … The development of new surveys in response to emerging information needs. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

426. Executive Summary | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/executive-summary.html
     October 01, 2017 - 2017 CAHPS Health Plan Survey Chartbook Executive Summary Previous Page Next Page Table … Appendix A. 2017 Survey Respondents by State Appendix B. … the CAHPS Health Plan Survey. … The CAHPS Database aggregates the data to facilitate comparisons of CAHPS survey results by users, researchers … by CAHPS Health Plan survey users.

427. Measuring Patient Experience of Patient-Centered Clinical Decision Support (pdf file)
     cdsic.ahrq.gov/sites/default/files/2025-09/Final%20508_Measuring%20Patient%20Experience%20of%20PC%20CDS_0.pdf
     January 01, 2025 - (NHIS) Questionnaire asks about chronic conditions, most questions focus on whether the respondent … Defining PC CDS for Survey Question Respondents. … Accessed June 20, 2025. https://www.ahrq.gov/cahps/surveys-guidance/cg/about/survey- measures.html. … https://www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html https://www.ahrq.gov/cahps/ … https://www.ahrq.gov/cahps/surveys-guidance/cg/about/survey-measures.html https://www.ahrq.gov/cahps

428. An Update on the CAHPS Patient Narrative Item Sets - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
     November 16, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Intro An Update on the CAHPS Patient Narrative … & Group Survey • Preview of New Narrative Items Sets in Development • Questions and Answers 2 … that prompt survey respondents to tell a clear and comprehensive story about their experiences in their … own words • They are intended to complement the core set of closed-ended questions in a CAHPS survey … closed-ended survey questions 5 Today’s Speakers • Caren Ginsberg, Ph.D., Director CAHPS & SOPS

429. Developing Invitation Messages that Increase Survey Response Rates - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-ahrq-cahps-program.pdf
     June 02, 2025 - Developing Invitation Messages that Increase Survey Response Rates - Ginsberg AHRQ’S CAHPS® PROGRAM … and providers 9 CAHPS Surveys: Patient Focus • CAHPS surveys are the gold standard for patient … • Surveys are developed using standardized methodology and research findings. 10 Goal of Survey … Administration Survey responsiveness Survey representativeness Many factors can influence survey … AHRQ’S CAHPS®PROGRAM AHRQ’s Core Competencies The AHRQ CAHPS Program CAHPS Research CAHPS Surveys

430. Final Progress Report: Deaf People and Healthcare (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/barnett-report.pdf
     January 01, 2024 - Measures: CAHPS-ASL is based primarily on the CAHPS Physician and Group Surveys. … questions on emergency department use from the CAHPS Health Plan Surveys. … Barnett worked with mentors to develop research skills relayed to survey methods and surveillance. … surveys. … Issues in adapting the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys for use

431. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data Webcast - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/01-listening-voice-of-patient-webcast-intro.pdf
     May 08, 2024 - Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data … Multiple Feedback Methods to Complement Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) Survey Data A Webinar Presented by the AHRQ CAHPS User Network Wednesday, May 8, 2024 1:00 – 2:00 … Program • Case Examples of Patient Feedback Methods for Complementing CAHPS Surveys • Panel Discussion … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

432. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Health Plan Survey (CAHPS stands for Consumer Assessment of Healthcare Providers and Systems) These … Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

433. The CAHPS Ambulatory Care Improvement Guide: Determining Where to Focus Efforts to Improve Patient Experience (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/5-determining-focus/cahps-ambulatory-care-guide-section-5.pdf
     May 01, 2017 - surveys. … First, it calculates the percent of respondents in each of the response categories for a CAHPS composite … Small-Scale Surveys A small-scale survey can be used to drill down on the experience behind CAHPS scores … Resources for Small-Scale Surveys • Fowler FJ. Survey research methods. 4th ed. … Small-scale social survey methods. London: Continuum International; 2008. 5.D.

434. Evaluating a CAHPS Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/guidelines/evaluation/index.html
     March 01, 2016 - Evaluating a CAHPS Report An evaluation of your CAHPS report after it has been released or distributed … This step is related to but separate from the testing that the CAHPS team encourages survey users to … Options include focus groups, one-on-one interviews, and on-line surveys. … Online Surveys Another possibility is to design an online survey that “pops up” when a user is viewing … Such surveys have the advantage of being low-cost (relative to focus groups and in-person interviews)

435. CAHPS Program: Improving Response Rates and Representativeness - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-intro.pdf
     June 02, 2025 - CAHPS Program: Improving Response Rates and Representativeness - Introduction AHRQ’s CAHPS Program: … Representativeness—An Overview of Web-First and Other Strategies A Webcast Presented by the AHRQ CAHPS … and SOPS Program Agency for Healthcare Research and Quality Julie Brown Senior Survey Researcher RAND … Program • Trends in Survey Response Rates • HCAHPS Survey Mode Experiment • CAHPS Medicare and CAHPS … Hospice Surveys • CAHPS Surveys at the Centers for Medicare and Medicaid Services (CMS) • Questions

436. Improving Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/index.html
     October 01, 2023 - Learn more: Using CAHPS Clinician & Group Survey Data . … Using CAHPS Health Plan Survey Data . … Analyze the results of CAHPS surveys to identify strengths and weaknesses. … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .

437. Summary and Next Steps in Response to Federal Register Notice (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
     January 01, 2015 - Clinician & Group (CG-CAHPS) Survey. … This change would make the CG-CAHPS Survey consistent with surveys being implemented by the Centers … surveys. … composite measure that could be standardized across CAHPS surveys. … The combination of the core CG–CAHPS Survey with the PCMH Item Set constitutes the CAHPS PCMH Survey

438. Medicare Version of the Health Plan Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
     December 01, 2023 - has conducted the CAHPS Health Plan Survey with Medicare beneficiaries since 1998. … No documentation for this survey is available on the AHRQ website. … The results from the Medicare CAHPS surveys are published in the Medicare & You handbook and in the … Learn about the Medicare Advantage and Prescription Drug Plan CAHPS Survey . … Learn about the Fee-for-Service CAHPS Survey .

439. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
     October 01, 2015 - 10/01/2015 Page 1 Introduction The CAHPS Hospital Survey (HCAHPS) and other CAHPS surveys are … Hospital Survey: Supplemental Items for the Adult Survey (available at https://cahps.ahrq.gov/surveys-guidance … Hospital Survey: Supplemental Items for the Adult Survey, available at https://cahps.ahrq.gov/surveys … /surveys-guidance/hospital/instructions/hospinstructions.html http://www.hcahpsonline.org/ CAHPS® Adult … Hospital Survey: Supplemental Items for the Adult Survey, available at https://cahps.ahrq.gov/surveys

440. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/1_dale_shaller_intro.pdf
     October 22, 2014 - products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences with care … Family of Surveys Facility Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory … Care Surveys Clinician & Group (CG-CAHPS) Health Plan Surgical Care ECHO® (Behavioral health) … CAHPS Database • Free service open to all users of CG-CAHPS and CAHPS Health Plan Surveys on a voluntary … CG-CAHPS Survey CG-CAHPS Comparison Data CG-CAHPS Percentile Distribution 2013 Adult Visit Version