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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - 8
Percentage Distribution of 2022 Survey Respondents by State
CAHPS Health Plan Survey … RESPONDENT UTILIZATION DATA
Table C-1. 2022 CAHPS Health Plan Survey Respondent Utilization Data … Respondent-level survey results are calculated across all
respondents in the Database, ignoring their … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/fielding-the-survey-hp50-2013 … Medicaid
Respondent Characteristic Highlights
Percentage Distribution of 2022 Survey Respondents
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiii.html
June 01, 2010 - Summary: Baseline survey was administered by telephone to both treatment and control groups participating … Baseline survey addresses household characteristics, experiences with unpaid help, experiences with paid … Plan Survey child questionnaires. … Supplemental Items for Adult Questionnaires in 2007. … Summary: Under the CAHPS® II grants, the CAHPS® Team has developed a set of survey items that focus
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
January 01, 2014 - either the CAHPS
Clinician & Group Surveys or the Health Plan Surveys. … The survey data, along with survey administration information and a copy of the questionnaire, are submitted … of CAHPS surveys. … This displays the percent of survey respondents who chose the most positive
score for the “getting timely … The vendor conducts the survey, and they provide the survey results
for each respondent to us in a certain
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www.ahrq.gov/cahps/news-and-events/events/webinar-111919.html
December 01, 2019 - Recent Insights Into CAHPS Survey Modes and Response Rates
November 19, 2019
Summary
Speakers … respondents represent the patient population. … CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research … and Quality
AHRQ's CAHPS ® Program (PDF, 353 KB)
Marc Elliott, Ph.D. … Recent Insights into CAHPS Survey Modes and Response Rates (PDF, 872 KB)
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
July 21, 2025 - Browse Supplemental Items for CAHPS Surveys
Users of standardized CAHPS surveys may incorporate supplemental … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to … next ›
Next ›
last »
Last »
Item Number
Title
Population
Survey
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www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
November 01, 2020 - Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0. … The team revised the draft questionnaires based on the findings from the cognitive interviews. … CG-CAHPS 12-Month Survey 2.0.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.pdf
April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument
CAHPS® Nursing Home Survey
Version … the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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www.ahrq.gov/cahps/news-and-events/events/webinar-011818.html
April 01, 2022 - Understanding CAHPS Surveys: A Primer for New Users (January 2018)
January 11, 2018
Summary … surveys. … Speakers explained how CAHPS surveys focus on patients' priorities and build on current research in survey … Surveys (PDF, 207 KB)
How Are Survey Results Used? … (PDF, 435 KB)
How Are CAHPS Surveys Administered?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/6-2023hcbs-survey-webcast-closing.pdf
June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … /cahps/surveys-
guidance/hcbs/index.html
• AHRQ Guide to Quality Improvement: https://www.Agency for … /index.html
• CMS HCBS CAHPS Survey and Technical Assistance Materials
• HCBS CAHPS Survey (English) … : https://www.medicaid.gov/medicaid/quality-of-
care/downloads/cahps-home-and-community-based-services-survey … /surveys-guidance/hcbs/index.html
https://www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
https:/
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
May 12, 2016 - Child Hospital Survey
CAHPS® Hospital Survey
Version: Child Version
Language: English
File name … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS Child Hospital Survey English
Child_HCAHPS_English_Survey_954a.docx 5/12/2016
Survey Instructions … CAHPS Child Hospital Survey English
Child_HCAHPS_English_Survey_954a.docx 10 5/12/2016
CAHPS® Hospital
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www.ahrq.gov/faqs/index.html?page=1
June 12, 2025 - What do CAHPS® surveys measure? … Why use a CAHPS® survey to assess patient experience? … The CAHPS® surveys were developed with scientific rigor. … The CAHPS® Database is the national repository for data from the CAHPS family of surveys. … The CAHPS Database contains respondent-level survey data, characteristics of entities surveyed (e.g.,
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/2_Janice_Ricketts_slides_12-28.pdf
January 01, 2014 - Database
14
• CAHPS Health Plan Survey Database
– 15 years of data (1998 – 2013)
– Over 5.6 million … respondents
– Adult and Child Medicaid/CHIP, Medicare
• CAHPS Clinician & Group Survey Database … – 3 years of data (2010 – 2012)
– Over 1.5 million respondents
– Adult and Child 12-Month Survey, PCMH … respondents who
chose the most positive score for a given item response scale. … distribution of scores for all response
options and allow users to run custom displays by selected
respondent
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
July 01, 2023 - Set was designed to enable users of the CAHPS Clinician & Group Survey to elicit a short, coherent story … Survey respondents were invited to answer the open-ended questions after completing the survey. … to information obtained during hour-long interviews with a subsample of 50 survey respondents who were … The additional questions did not exhaust respondents’ enthusiasm for participating in the survey. … Items for adults in English only designed for the CAHPS Clinician & Group Visit Survey 4.0 (beta).
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datatools.ahrq.gov/cahps/
January 01, 2022 - online platform using data from four CAHPS surveys. … tab=cahps-health-plan-survey-database&dash=31
Top box scores represent the percentage of respondents … tab=cahps-hcbs-survey-database&dash=114
Top box scores represent the percentage of respondents reporting … tab=cahps-child-hospital-survey-database&dash=109
Top box scores represent the percentage of respondents … tab=cahps-clinician-group-survey-database&dash=39
Top box scores represent the percentage of respondents
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www.ahrq.gov/cahps/news-and-events/events/index.html
August 01, 2025 - and support survey sponsors and vendors in using CAHPS instruments and data. … and Community-Based Services Survey Database: What You Need to Know (June 6, 2024) AHRQ’s CAHPS Surveys … Survey Data (Webcast) (May 8, 2024) Improving Response Rates and Representativeness for CAHPS Survey … ) Understanding CAHPS Surveys: A Primer for New Users (Webcast) (January 11, 2023) 2022 Useful Online … HCAHPS) Database (Webcast) (March 23, 2022) Understanding CAHPS Surveys: A Primer for New Users (Webcast
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.doc
April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument
CAHPS® Nursing Home Survey
Version … CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … The CAHPS team’s recommendations include the following:
· If feasible, insert blank pages as needed … side of the questionnaire booklet
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook_infographic.pdf
January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook Executive Summary
CAHPS® 2019 Health Plan Survey Database … ®) Health Plan Survey Database. … Medicare
Enrollees
Highest Scoring
Measure
80 percent of CHIP respondents
indicated t hat the … Lowest Scoring
Measure
56 percent of Adult Medicaid
respondents ind icated that they
cou ld always … Health Plan Survey Database:
https://cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx
AHRQ Pub.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
January 01, 2016 - Guide
The Aim
The CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey are widely used … Many organizations
share the results of these surveys both privately and publicly to inform medical … Users of the Guide can also find over a dozen improvement strategies organized by CAHPS survey topics … health plans that
receive CAHPS Health Plan Survey scores from the Centers for Medicare & Medicaid … survey.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/4-2023hcbs-survey-webcast-huben.pdf
June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Resources
• AHRQ CAHPS Guidance
• AHRQ Guide to Quality Improvement
• CMS HCBS CAHPS Survey and … Technical Assistance Materials available on
Medicaid.gov
• HCBS CAHPS Survey (English)
• HCBS CAHPS … Technical Assistance, contact HCBSMeasures@Lewin.com
https://www.ahrq.gov/cahps/surveys-guidance/hcbs … Technical Assistance
Helpful Resources
HCBS CAHPS Survey Technical Assistance
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-brown.pdf
September 01, 2018 - • Today’s presentations build on prior research
► History of CAHPS research to inform survey wording … and approach to
survey invitations
− Visit the CAHPS bibliography at www.ahrq.gov to find research … findings
► September 2018 AHRQ Research Meeting, “Advances in Survey
Methodology: Maximizing Response … Rates and the Representativeness
of CAHPS® Survey Data”
− Visit the News and Events page at www.ahrq.gov … Internet, Phone, Mail, and Mixed-
Mode Surveys: The Tailored Design Method.
− Fazekas, Z., Wall, M.T