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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
    January 01, 2022 - 8 Percentage Distribution of 2022 Survey Respondents by State CAHPS Health Plan SurveyRESPONDENT UTILIZATION DATA Table C-1. 2022 CAHPS Health Plan Survey Respondent Utilization Data … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/fielding-the-survey-hp50-2013 … Medicaid Respondent Characteristic Highlights Percentage Distribution of 2022 Survey Respondents
  2. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiii.html
    June 01, 2010 - Summary: Baseline survey was administered by telephone to both treatment and control groups participating … Baseline survey addresses household characteristics, experiences with unpaid help, experiences with paid … Plan Survey child questionnaires. … Supplemental Items for Adult Questionnaires in 2007. … Summary: Under the CAHPS® II grants, the CAHPS® Team has developed a set of survey items that focus
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/Final_Using_the_CAHPS_Database_Webcast_Transcript.pdf
    January 01, 2014 - either the CAHPS Clinician & Group Surveys or the Health Plan Surveys. … The survey data, along with survey administration information and a copy of the questionnaire, are submitted … of CAHPS surveys. … This displays the percent of survey respondents who chose the most positive score for the “getting timely … The vendor conducts the survey, and they provide the survey results for each respondent to us in a certain
  4. www.ahrq.gov/cahps/news-and-events/events/webinar-111919.html
    December 01, 2019 - Recent Insights Into CAHPS Survey Modes and Response Rates November 19, 2019 Summary Speakers … respondents represent the patient population. … CAHPS and SOPS Programs Center for Quality Improvement and Patient Safety Agency for Healthcare Research … and Quality AHRQ's CAHPS ® Program (PDF, 353 KB)   Marc Elliott, Ph.D. … Recent Insights into CAHPS Survey Modes and Response Rates (PDF, 872 KB)
  5. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
    July 21, 2025 - Browse Supplemental Items for CAHPS Surveys Users of standardized CAHPS surveys may incorporate supplemental … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to … next › Next › last » Last » Item Number Title Population Survey
  6. www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
    November 01, 2020 - Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0. … The team revised the draft questionnaires based on the findings from the cognitive interviews. … CG-CAHPS 12-Month Survey 2.0.
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.pdf
    April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument CAHPS® Nursing Home Survey Version … the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey
  8. www.ahrq.gov/cahps/news-and-events/events/webinar-011818.html
    April 01, 2022 - Understanding CAHPS Surveys: A Primer for New Users (January 2018) January 11, 2018 Summary … surveys. … Speakers explained how CAHPS surveys focus on patients' priorities and build on current research in surveySurveys (PDF, 207 KB) How Are Survey Results Used? … (PDF, 435 KB) How Are CAHPS Surveys Administered?  
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/6-2023hcbs-survey-webcast-closing.pdf
    June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … /cahps/surveys- guidance/hcbs/index.html • AHRQ Guide to Quality Improvement: https://www.Agency for … /index.html • CMS HCBS CAHPS Survey and Technical Assistance Materials • HCBS CAHPS Survey (English) … : https://www.medicaid.gov/medicaid/quality-of- care/downloads/cahps-home-and-community-based-services-survey … /surveys-guidance/hcbs/index.html https://www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html https:/
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS Child Hospital Survey English Child_HCAHPS_English_Survey_954a.docx 5/12/2016 Survey Instructions … CAHPS Child Hospital Survey English Child_HCAHPS_English_Survey_954a.docx 10 5/12/2016 CAHPS® Hospital
  11. www.ahrq.gov/faqs/index.html?page=1
    June 12, 2025 - What do CAHPS® surveys measure? … Why use a CAHPS® survey to assess patient experience? … The CAHPS® surveys were developed with scientific rigor. … The CAHPS® Database is the national repository for data from the CAHPS family of surveys. … The CAHPS Database contains respondent-level survey data, characteristics of entities surveyed (e.g.,
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/2_Janice_Ricketts_slides_12-28.pdf
    January 01, 2014 - Database 14 • CAHPS Health Plan Survey Database – 15 years of data (1998 – 2013) – Over 5.6 million … respondents – Adult and Child Medicaid/CHIP, Medicare • CAHPS Clinician & Group Survey Database … – 3 years of data (2010 – 2012) – Over 1.5 million respondents – Adult and Child 12-Month Survey, PCMH … respondents who chose the most positive score for a given item response scale. … distribution of scores for all response options and allow users to run custom displays by selected respondent
  13. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
    July 01, 2023 - Set was designed to enable users of the CAHPS Clinician & Group Survey to elicit a short, coherent story … Survey respondents were invited to answer the open-ended questions after completing the survey. … to information obtained during hour-long interviews with a subsample of 50 survey respondents who were … The additional questions did not exhaust respondents’ enthusiasm for participating in the survey. … Items for adults in English only designed for the CAHPS Clinician & Group Visit Survey 4.0 (beta).
  14. datatools.ahrq.gov/cahps/
    January 01, 2022 - online platform using data from four CAHPS surveys. … tab=cahps-health-plan-survey-database&dash=31 Top box scores represent the percentage of respondents … tab=cahps-hcbs-survey-database&dash=114 Top box scores represent the percentage of respondents reporting … tab=cahps-child-hospital-survey-database&dash=109 Top box scores represent the percentage of respondents … tab=cahps-clinician-group-survey-database&dash=39 Top box scores represent the percentage of respondents
  15. www.ahrq.gov/cahps/news-and-events/events/index.html
    August 01, 2025 - and support survey sponsors and vendors in using CAHPS instruments and data.   … and Community-Based Services Survey Database: What You Need to Know (June 6, 2024) AHRQ’s CAHPS SurveysSurvey Data (Webcast) (May 8, 2024) Improving Response Rates and Representativeness for CAHPS Survey … ) Understanding CAHPS Surveys: A Primer for New Users (Webcast)  (January 11, 2023) 2022 Useful Online … HCAHPS) Database (Webcast) (March 23, 2022) Understanding CAHPS Surveys: A Primer for New Users (Webcast
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.doc
    April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument CAHPS® Nursing Home Survey Version … CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … The CAHPS team’s recommendations include the following: · If feasible, insert blank pages as needed … side of the questionnaire booklet
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook_infographic.pdf
    January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2019 Health Plan Survey Database … ®) Health Plan Survey Database. … Medicare Enrollees Highest Scoring Measure 80 percent of CHIP respondents indicated t hat the … Lowest Scoring Measure 56 percent of Adult Medicaid respondents ind icated that they cou ld always … Health Plan Survey Database: https://cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx AHRQ Pub.
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
    January 01, 2016 - Guide The Aim The CAHPS Health Plan Survey and the CAHPS Clinician & Group Survey are widely used … Many organizations share the results of these surveys both privately and publicly to inform medical … Users of the Guide can also find over a dozen improvement strategies organized by CAHPS survey topics … health plans that receive CAHPS Health Plan Survey scores from the Centers for Medicare & Medicaid … survey.
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/4-2023hcbs-survey-webcast-huben.pdf
    June 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Resources • AHRQ CAHPS Guidance • AHRQ Guide to Quality Improvement • CMS HCBS CAHPS Survey and … Technical Assistance Materials available on Medicaid.gov • HCBS CAHPS Survey (English) • HCBS CAHPS … Technical Assistance, contact HCBSMeasures@Lewin.com https://www.ahrq.gov/cahps/surveys-guidance/hcbs … Technical Assistance Helpful Resources HCBS CAHPS Survey Technical Assistance
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-brown.pdf
    September 01, 2018 - • Today’s presentations build on prior research ► History of CAHPS research to inform survey wording … and approach to survey invitations − Visit the CAHPS bibliography at www.ahrq.gov to find research … findings ► September 2018 AHRQ Research Meeting, “Advances in Survey Methodology: Maximizing Response … Rates and the Representativeness of CAHPS® Survey Data” − Visit the News and Events page at www.ahrq.gov … Internet, Phone, Mail, and Mixed- Mode Surveys: The Tailored Design Method. − Fazekas, Z., Wall, M.T

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