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341. CAHPS Announcements | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/news/index.html
     March 01, 2025 - July 2024 AHRQ Webcast Materials for “AHRQ’s CAHPS Surveys: The Rationale for Case Mix and Mode Adjustments … surveys. … Speakers discussed ways to increase participation in CAHPS surveys, as well as current experiments to … This meeting explored how data from CAHPS surveys and other patient experience information can improve … research meeting to explore how data from CAHPS surveys and other patient experience information can

342. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/index.html
     April 11, 2025 - Explore CAHPS Surveys Each CAHPS survey is designed to assess patient experience in a specific health … Surveys Users of CAHPS surveys can review research on survey design and administration and access … Surveys Translating Surveys and Other Materials Planning a CAHPS Survey Project Hiring … Survey Database Clinician & Group Survey Database Research Datasets for CAHPS Surveys … CAHPS surveys.

343. Useful Online Tools for CAHPS Survey Users (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-111622.html
     December 01, 2022 - Useful Online Tools for CAHPS Survey Users (Webcast) Wednesday, November 16, 2022 Summary … ®) survey users. … AHRQ Data Tools provide comparative data from selected CAHPS surveys, including top box scores, percentiles … The CAHPS Analysis Program, commonly known as the CAHPS macro, allows survey users to conduct the analyses … “Your CAHPS Survey” enables users to assemble a customized survey instrument to meet their needs.

344. Development of the Dental Plan Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/dental/about/Development-of-the-Dental-Plan-Survey.html
     April 01, 2020 - products and surveys. … respondents to better understand their needs and interests. … They revised the instrument according to findings from the interviews, resulting in a 50-item questionnaire … Dental Plan Survey as a CAHPS instrument. … survey as an official CAHPS product in December 2006.

345. Contents of a CAHPS Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
     March 01, 2016 - Standard Elements of a CAHPS Report The Survey Results. … The primary content of your report will be the results of your CAHPS survey. … Your report should emphasize that CAHPS survey results are intended for use in conjunction with other … It can also reinforce the idea that the respondents to the survey were "people like you." … Specifically, the CAHPS questionnaires focus on topics for which consumers are the best or only judges

346. PCMH Fact Sheet (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
     September 01, 2010 - The PCMH Survey begins with the CAHPS Clinician & Group Survey core questionnaire then adds supplemental … the design principles for CAHPS surveys. … Unlike other Clinician & Group Surveys that ask about “this doctor,” the CAHPS PCMH Survey asks patients … Additional CAHPS Survey Resources Several free resources to support CAHPS surveys are available from … and Reporting Kit that explains how to prepare and field a CAHPS questionnaire, analyze the results

347. CAHPS ECHO Survey Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
     May 01, 2018 - CAHPS ECHO Survey Measures For more information: Reporting Measures from the CAHPS ®  ECHO Survey

348. CAHPS Item Sets for People with Mobility Impairments | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
     February 01, 2021 - Supplemental items for people with mobility impairments are available for two CAHPS surveys: Health … By incorporating these supplemental items into the CAHPS Health Plan Survey or the CAHPS Clinician & … This approach reduces the cognitive burden on respondents. … Please follow the standard sampling protocol for the CAHPS survey you are fielding. … Survey sponsors can then compare survey results for respondents with and without mobility impairments

349. Understanding CAHPS® Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-closing.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Closing Using the Webcast Console to Submit … Question and Answer ► Select Q&A ► Type question in the box that opens Type question here 41 CAHPS … GovDelivery Listserv • Want to stay up-to-date on all things CAHPS? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ 43 mailto:cahps1 … @westat.com https://www.ahrq.gov/cahps/index.html

350. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
     October 08, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement Using the 12-Month CG-CAHPS … Links to short surveys (five minutes or less) are emailed to panel members. … Results - Providers CG-CAHPS Data Returned Surveys 0 1 2 3 4 5 6 7 8 9 10 Overall Rating (9 + 10 … and respectful CG-CAHPS Results – Clerks and Receptionists Dean Listens Dean Listens Survey on … Helpfulness Survey Results Actions CG-CAHPS Results - Providers CG-CAHPS Results - Providers

351. How CAHPS Surveys Measure Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/measure-patient-experience-podcast.html
     March 01, 2017 - When we ask about patient experience in a CAHPS survey, we're trying to find out from patients whether … Let's talk about how CAHPS surveys get that kind of information. … Susan Edgman-Levitan: Well, when we started with the CAHPS Health Plan Survey, we established some important … principles for CAHPS survey design. … Because CAHPS survey questions focus on whether or not something specific happened in a health care setting

352. Why Use a CAHPS Survey To Assess Patient Experience? | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/ginsberg-podcast.html
     September 01, 2016 - Why Use a CAHPS Survey To Assess Patient Experience? … and they don’t really know why they should make the change to a CAHPS survey. … Caren Ginsberg:   One reason to use a CAHPS survey is that the surveys are scientifically sound. … Dale Shaller: Okay, so how does the application of survey science benefit the users of CAHPS surveys … And survey users are always free to incorporate questions from their previous surveys.

353. Surgical Patient Experience of Care Survey Design Project (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/about/F2CGLizHoyRogerLevine.pdf
     June 02, 2025 -  Survey Design Process  Key Elements of the Survey  Next Steps Why Surgical CAHPS? … Why Surgical CAHPS? …  CG-CAHPS survey geared to primary & chronic care – Always-Never response option problematic … In Round 2, at least 4 respondents were doing the same thing. … This is very rare in other CAHPS surveys.

354. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
     June 01, 2025 - The items were developed to be used with the CAHPS Clinician & Group Survey (CG-CAHPS) but they can also … Review the CG-CAHPS Visit Survey 4.0 (beta) Narrative Item Set for adults . … The second question asks respondents to comment on their providers and providers’ staff.  … The sixth question asks respondents what they would change about their interactions with providers and … Survey Placement: The sixth question referring to what respondents would change about interactions with

355. The CAHPS User Network | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/user-network/index.html
     May 01, 2016 - The CAHPS User Network The CAHPS User Network is the principal source of CAHPS survey products … , information about CAHPS-related products and services, technical assistance for survey users, and networking … surveys. … and the use of CAHPS surveys to improve quality. … Comparative information based on aggregated results for the CAHPS Health Plan Survey and the CAHPS Clinician

356. 2025 Child HCAHPS Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-child-hcahps-chartbook.pdf
     January 01, 2025 - information about the survey measures can be found here: https://www.ahrq.gov/cahps/surveys-guidance … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html https://www.ahrq.gov/ … CAHPS Child Hospital Survey Database 2025 Chartbook 8 Highlights of Child and Respondent Characteristics … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … /wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf Child HCAHPS Survey Database

357. Understanding CAHPS Surveys: A Primer for New Users (January 2020) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-012220.html
     December 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users (January 2020) January 22, 2020 Summary … surveys and explain how they focus on patients' priorities and build on current research in survey development … Speakers discussed the ways in which organizations are using survey results. … (PDF, 840 KB) How are CAHPS Surveys Administered (PDF, 904 KB) Introduction Presentation Slides … CAHPS Surveys: A Primer for New Users (PDF, 706 KB)

358. Questions and Answers About Improving Response Rates and Representativeness for CAHPS Survey Data | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/webinar-11124/webcast-questions.html
     June 01, 2024 - Questions and Answers About Improving Response Rates and Representativeness for CAHPS Survey Data … As indicated during the webcast, response rates for CAHPS surveys have decreased at a lower rate than … surveys in general, and new mixed-mode survey dissemination approaches should help. … In the future, will respondents be able to select their preferred mode? … Survey formatting substantially influences response rates for mail surveys.

359. CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.pdf
     April 18, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument CAHPS® Nursing Home Survey Version … the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

360. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
     August 31, 2025 - Browse Supplemental Items for CAHPS Surveys Users of standardized CAHPS surveys may incorporate supplemental … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to … next › Next › last » Last » Item Number Title Population Survey