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www.ahrq.gov/cahps/index.html
April 11, 2025 - Explore CAHPS Surveys
Each CAHPS survey is designed to assess patient experience in a specific health … Surveys
Users of CAHPS surveys can review research on survey design and administration and access … Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project
Hiring … Survey Database
Clinician & Group Survey Database
Research Datasets for CAHPS Surveys … CAHPS surveys.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
June 02, 2025 - Core
Questionnaire
CAHPS
Supplemental
Items
Customized
CAHPS
Survey
20
Examples of CAHPS … 5.0
► CAHPS In-Center Hemodialysis Survey
► CAHPS Cancer Care Surveys
• Visit https://yourcahps.rand.org … to assemble your customized survey
https://yourcahps.rand.org/
HOW ARE CAHPS SURVEYS
ADMINISTERED … Health Outcomes
Business Outcomes
CAHPS Survey Principles
CAHPS Core Surveys: Some Examples
Patient … Items
Customizing Your CAHPS Survey with the Your CAHPS Survey Tool
HOW ARE CAHPS SURVEYS ADMINISTERED
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - As shown here, the CAHPS family
of surveys includes HCAHPS for hospitals as well as CAHPS for dialysis … The Elicitation
Protocol is a structured series of five open-ended questions that prompt survey respondents … CAHPS surveys. … So, you
know that CAHPS surveys are designed with what we call core items or core survey, which is consistent … They inform the respondent of the survey and its purpose, they let them
know how the survey's going
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www.ahrq.gov/cahps/news-and-events/events/webinar-111622.html
December 01, 2022 - Useful Online Tools for CAHPS Survey Users (Webcast)
Wednesday, November 16, 2022
Summary … ®) survey users. … AHRQ Data Tools provide comparative data from selected CAHPS surveys, including top box scores, percentiles … The CAHPS Analysis Program, commonly known as the CAHPS macro, allows survey users to conduct the analyses … “Your CAHPS Survey” enables users to assemble a customized survey instrument to meet their needs.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-primer-webcast.pdf
January 11, 2018 - Understanding CAHPS® Surveys: A Primer for New Users - Intro
Understanding CAHPS® Surveys:
A Primer … www.ahrq.gov/cahps
Our Focus Today
• Present a comprehensive overview of the CAHPS
program
• … Discuss what the CAHPS surveys are and what
their purpose is
• Describe how CAHPS surveys are developed … and
administered
• Review how CAHPS survey results are used to
improve patient experience
• Provide … the “Resources”
icon.
7
Understanding CAHPS®Surveys: A Primer for New Users
Our Focus Today
Today
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - The PCMH Survey begins with the CAHPS Clinician &
Group Survey core questionnaire then adds supplemental … the
design principles for CAHPS surveys. … Unlike other Clinician & Group Surveys that ask about “this
doctor,” the CAHPS PCMH Survey asks patients … Additional CAHPS Survey Resources
Several free resources to support CAHPS surveys are available
from … and Reporting Kit that explains how to prepare and field
a CAHPS questionnaire, analyze the results
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www.ahrq.gov/cahps/surveys-guidance/dental/about/Development-of-the-Dental-Plan-Survey.html
April 01, 2020 - products and surveys. … respondents to better understand their needs and interests. … They revised the instrument according to findings from the interviews, resulting in a 50-item questionnaire … Dental Plan Survey as a CAHPS instrument. … survey as an official CAHPS product in December 2006.
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meps.ahrq.gov/mepsweb/survey_comp/survey.jsp
July 18, 2025 - Medical Expenditure Panel Survey Survey Questionnaires … Select questionnaire section and year:
Questionnaires
All Questionnaire Sections
Access … Select questionnaire and year:
Questionnaires
All Questionnaires
Adult Self-Administered … Questionnaire - Spanish
The Diabetes Care Survey - English
The Diabetes Care Survey - English (Proxy … Select MPC questionnaire and year:
Questionnaires
All MPC questionnaires
Home Care Health
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meps.ahrq.gov/survey_comp/survey.jsp
July 18, 2025 - Medical Expenditure Panel Survey Survey Questionnaires … Select questionnaire section and year:
Questionnaires
All Questionnaire Sections
Access … Select questionnaire and year:
Questionnaires
All Questionnaires
Adult Self-Administered … Questionnaire - Spanish
The Diabetes Care Survey - English
The Diabetes Care Survey - English (Proxy … Select MPC questionnaire and year:
Questionnaires
All MPC questionnaires
Home Care Health
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/4_Rick_Evans_slides_41-46.pdf
January 01, 2013 - Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement
The Practice Engagement Model … CAHPS Consortium
The CAHPS Family of Surveys
Clinician & Group Surveys (CG-CAHPS)
CAHPS Surveys … CG-CAHPS Core Measures
CG-CAHPS Survey Versions
Factors to Consider in Selection
Profile of … Survey Results
Actions
CG-CAHPS Results - Providers
CG-CAHPS Data
Questions
Using CG-CAHPS … Slide 10.pdf
CG-CAHPS Survey Versions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021_chartbook_infographic.pdf
January 01, 2021 - 2021 CAHPS Health Plan Survey Database Infographic
CAHPS 2021
Health Plan
Survey
Database
Infographic … https://cahpsdatabase.ahrq.gov/files/2021CAHPSHealthPlanChartbook.pdf
For more information on the CAHPS … Health Plan Survey Database:
https://www.ahrq.gov/cahps/cahps-database/index.html
https://cahpsdatabase.ahrq.gov … /files/2021CAHPSHealthPlanChartbook.pdf
https://www.ahrq.gov/cahps/cahps-database/index.html
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cahpsdatabase.ahrq.gov/HCBSDSS/public/help.aspx
Register
Login
Help
The CAHPS Home and Community Based Services Survey Data Submission
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cahpsdatabase.ahrq.gov/HCBSDSS/Public/help.aspx
Register
Login
Help
The CAHPS Home and Community Based Services Survey Data Submission
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www.ahrq.gov/cahps/surveys-guidance/item-sets/mobility/index.html
February 01, 2021 - Supplemental items for people with mobility impairments are available for two CAHPS surveys:
Health … By incorporating these supplemental items into the CAHPS Health Plan Survey or the CAHPS Clinician & … This approach reduces the cognitive burden on respondents. … Please follow the standard sampling protocol for the CAHPS survey you are fielding. … Survey sponsors can then compare survey results for respondents with and without mobility impairments
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www.ahrq.gov/cahps/news-and-events/events/webinar-012220.html
December 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users (January 2020)
January 22, 2020
Summary … surveys and explain how they focus on patients' priorities and build on current research in survey development … Speakers discussed the ways in which organizations are using survey results. … (PDF, 840 KB)
How are CAHPS Surveys Administered (PDF, 904 KB)
Introduction Presentation Slides … CAHPS Surveys: A Primer for New Users (PDF, 706 KB)
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www.ahrq.gov/cahps/news-and-events/podcasts/ginsberg-podcast.html
September 01, 2016 - Why Use a CAHPS Survey To Assess Patient Experience? … and they don’t really know why they should make the change to a CAHPS survey. … Caren Ginsberg: One reason to use a CAHPS survey is that the surveys are scientifically sound. … Dale Shaller: Okay, so how does the application of survey science benefit the users of CAHPS surveys … And survey users are always free to incorporate questions from their previous surveys.
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www.ahrq.gov/cahps/news-and-events/podcasts/measure-patient-experience-podcast.html
March 01, 2017 - When we ask about patient experience in a CAHPS survey, we're trying to find out from patients whether … Let's talk about how CAHPS surveys get that kind of information. … Susan Edgman-Levitan: Well, when we started with the CAHPS Health Plan Survey, we established some important … principles for CAHPS survey design. … Because CAHPS survey questions focus on whether or not something specific happened in a health care setting
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/1-about/cahps-ambulatory-care-guide-section-1.pdf
May 01, 2017 - What are CAHPS surveys? … All CAHPS
surveys are standardized, which means
that results can be compared by survey
users across … surveys: the
CAHPS Health Plan Survey and the CAHPS
Clinician & Group Survey. … HCAHPS) or other CAHPS surveys. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps/surveys-guidance
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www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
June 01, 2025 - The items were developed to be used with the CAHPS Clinician & Group Survey (CG-CAHPS) but they can also … Review the CG-CAHPS Visit Survey 4.0 (beta) Narrative Item Set for adults . … The second question asks respondents to comment on their providers and providers’ staff. … The sixth question asks respondents what they would change about their interactions with providers and … Survey Placement: The sixth question referring to what respondents would change about interactions with
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www.ahrq.gov/cahps/news-and-events/events/webcasts.html
October 01, 2024 - Archived CAHPS Webcasts
CAHPS webcasts inform survey users about products and related resources … (ED CAHPS) (October 6, 2020) Understanding CAHPS Surveys: A Primer for New Users (January 22, 2020 … Patient Care Experience (April 18, 2019) Understanding CAHPS Surveys: A Primer for New Users (Webcast … About Their Care (October 3, 2018) Understanding CAHPS Surveys: A Primer for New Users (January 11 … Clinician & Group Survey (January 26, 2017) Strategies for Improving CAHPS Health Plan Survey Scores