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301. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) 2022 Virtual Research Meeting Summary: Assessing Patient Experience for Insights into Enhancing Equity in Healthcare (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
     January 01, 2022 - The CAHPS Hospice Care Survey is an effective tool for assessing the care experience. … methods other than email. 9 3. … Data presented were from the 2021 Medicare CAHPS Survey. … (MA & PDP) CAHPS Survey. … where responses vary among patients of different racial/ethnic identities, limitations within the respondent

302. CAHPS Data Research Abstract Form (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-research-abstract-form-2025.pdf
     January 01, 2025 - Replication of statistics published in the CAHPS Health Plan Survey Chartbook, CAHPS Clinician & Group … Survey Chartbook, CAHPS Child Hospital Survey Chartbook, or CAHPS Home & Community Based Services Chartbook … February 2025 4 Methodology [Specify measures and proposed analyses, including level of analysis, i.e., respondent … Type Survey Population and Version Database Years Available Survey Administration Periods … Please note the survey versions may be different.

303. Understanding CAHPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-011123.html
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users (Webcast) January 11, 2023 Summary … research in survey development and administration, and discussed how organizations use survey results … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … Westat Rockville, MD Administering & Using CAHPS Surveys (PDF, 731 KB)   Dale Shaller, M.P.A … ® Surveys: A Primer for New Users (1:01:29)

304. Introducing the CAHPS Child Hospital Survey_Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
     January 01, 2015 - Introducing the CAHPS Child Hospital Survey_Transcript Introducing the CAHPS Child Hospital Survey … CAHPS surveys don’t measure satisfaction, per se. … We have facility surveys, the hospital survey, we have surveys on hemodialysis, nursing homes. … other CAHPS surveys. … All CAHPS surveys are available in both English and Spanish.

305. Development of the CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
     April 01, 2020 - Development of the CAHPS Child Hospital Survey The Children's Health Insurance Program Reauthorization … Excellence for Pediatric Quality Measurement at Boston Children’s Hospital (CEPQM) to develop and test a CAHPS … products and surveys. … a 78-item questionnaire used for pilot testing. … the questionnaire.

306. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
     September 01, 2020 - CAHPS Health Plan Survey 5.0 Measures For more information: Patient Experience Measures from … the CAHPS Health Plan Survey (PDF, 308 KB) Getting Needed Care Q9          Easy for respondent … to get necessary care, tests, or treatment Q18        Respondent got appointment with specialists as … soon as needed Getting Care Quickly Q4          Respondent got care for illness/injury as soon as … needed Q6          Respondent got non-urgent appointment as soon as needed How Well Doctors Communicate

307. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: … , please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

308. CAHPS Health Plan Survey 5.1H, Adult Version (Medicaid): Survey on the Experiences with Care of Adults Age 18 and Older, as Submitted to the 2023 AHRQ CAHPS Health Plan Survey Database (n = 42 states) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/health-plan-5.1-adult-composite-measures.pdf
     January 24, 2024 - CAHPS Health Plan Survey 5.1H, Adult Version (Medicaid): Survey on the Experiences with Care of Adults … (Medicaid) CAHPS Health Plan Survey 5.1H, Adult Version (Medicaid): Survey on the Experiences with … (Medicaid) CAHPS Health Plan Survey 5.1H, Adult Version (Medicaid): Survey on the Experiences with … Results are based on surveys that were conducted during the period from July 2022 through June 2023 and … Instead, states submit their CAHPS data to the AHRQ CAHPS Health Plan Survey Database and submissions

309. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/dale_shaller_closing.pdf
     June 02, 2025 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov CAHPS at the 2015 AHRQ … Research Conference • Pre-conference session: “CAHPS Research Tools and Resources” • Sunday, October … Sessions at the 2015 AHRQ Research Conference • The Evolution of CAHPS: A 20-Year Perspective • … •Evaluation Survey • Please complete the evaluation survey. Your feedback is important to us. … at the 2015 AHRQ Research Conference CAHPS Sessions at the 2015 AHRQ Research Conference CAHPS E-mail

310. Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLEARY (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/03-outpt-mhs-webcast-cleary.pdf
     January 01, 1998 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLEARY Overview of CAHPS Mental Health … health care services for the CAHPS Clinician & Group Survey and the CAHPS Health Plan Survey ► New … in 2024: CAHPS Outpatient Mental Health Survey ► In progress: CAHPS Inpatient Survey; field testing … Consumer Assessment of Behavioral Health Services (CABHS) survey. 1999 Tested 3 surveys—CABHS, MHSIP … of CAHPS Mental Health Surveys Early History of CAHPS Mental Health Care Surveys Experience of Care

311. Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: Summary of Presentations | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
     December 01, 2020 - Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: … reviews and uses data from both the CAHPS Health Plan Survey and the Clinician & Group Survey. … Methods used to improve CAHPS scores have included incentives for improvement, network curation, steerage … It also uses the CAHPS Hospital Survey. … survey is administered and the last date of care and the emotional nature of bereavement for respondents

312. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: Family … Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact … the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet

313. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
     March 01, 2016 - CAHPS Surveys: Sorting Fact from Fiction Rebecca Anhang-Price Policy Researcher; Associate Director … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Brady, and welcome everyone to our podcast on "CAHPS Surveys: Sorting Fact from Fiction." … Results from CAHPS surveys, as you know, are increasingly being reported to the public. … We are continuing to enhance CAHPS surveys to meet users’ needs all the time.

314. Using the Trademarked CAHPS Name | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
     April 01, 2024 - Securing the Trademark for a New Survey or Item Set CAHPS surveys and supplemental items have been … For example: CAHPS Health Plan Survey. CAHPS Clinician & Group Survey. … by AHRQ, developed the CAHPS Clinician & Group Survey." … If you are fielding a patient experience survey based on a CAHPS survey, please refer to the guidelines … on modifying and naming CAHPS surveys . 1. 

315. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
     June 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Webcast Video

316. CAHPS 2024 Research Meeting Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2024-virtual-research-meeting-summary-prems-proms.pdf
     January 01, 2024 - Approximately 450 CAHPS survey users, researchers, healthcare organization leaders, patient advocates … PREMs (collected via the CAHPS Clinician & Group Survey) and PROMs are collected up to one week prior … ) which captures cancer registry data from the Medicare Health Outcomes Survey, and SEER- CAHPS, which … links cancer registry data with responses from the Medicare version of the CAHPS Health Plan Survey … Additionally, they must find ways to reduce the respondent burden of too many surveys.

317. CAHPS: Assessing Healthcare Quality From the Patient's Perspective (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
     July 01, 2022 - Surgery Survey Finally, CAHPS surveys are available in both English and Spanish; AHRQ encourages the … Learn more about: ■ CAHPS surveys ■ CAHPS supplemental items Development of the CAHPS Surveys CAHPS … ■ CAHPS surveys consist of a core set of questions that are administered to all respondents in a … ■ Descriptions of CAHPS surveys ■ Formatted surveys, evidence-based guidance on survey administration … that have administered the following surveys: ■ CAHPS Health Plan Survey for Medicaid and CHIP populations

318. Celebrating 25 Years of the CAHPS Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/25timeline.html
     April 01, 2024 - Celebrating 25 Years of the CAHPS Program For 25 years, AHRQ has developed evidence-based surveys … The range of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys means that patients … The CAHPS Consortium is responsible for conceiving, developing, testing, and refining CAHPS surveys based … This first narrative item set prompts survey respondents to tell a clear and comprehensive story about … surveys, CAHPS researchers continually investigate and test the impact of different survey modes and

319. 2024 Child HCAHPS Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-child-hcahps-chartbook.pdf
     January 01, 2024 - information about the survey measures can be found here: https://www.ahrq.gov/cahps/surveys-guidance … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/childhpsurvey.html https://www.ahrq.gov/pqmp … Average number of respondents per hospital (range: 4 to 1,214) 181 Average number of surveys administered … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … /wysiwyg/cahps/surveys-guidance/hospital/about/fielding-child-hcahps-93.pdf Child HCAHPS Survey

320. Developing Invitation Messages That Increase CAHPS Survey Response Rates | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
     November 01, 2019 - Developing Invitation Messages That Increase CAHPS Survey Response Rates September 10, 2019 … invitations can increase participation in CAHPS patient experience surveys. … and Quality AHRQ's CAHPS Program (PDF, 875 KB)   Jack Fowler, Ph.D. … Survey Response Rates (01:01:04) Transcript Developing Invitation Messages That Increase CAHPS Survey … methodology (PDF, 442 KB) Literature review: CAHPS Survey Administration: What We Know and Potential