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281. Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ AHRQ’S CAHPS PROGRAM Consumer … Surveys Measuring patient experience Experience with Providers • Clinicians and Medical Groups … Surveys Quality improvement Public reporting Certification and recognition Value-based purchasing … Health service research 9 AHRQ’S CAHPS PROGRAM Agency for Healthcare Research and Quality (AHRQ … ) Patient Experience CAHPS Surveys Measuring patient experience Uses for CAHPS Surveys

282. About the CAHPS Patient-Centered Medical Home (PCMH) Item Set (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/about-pcmh-item-set-cg20.pdf
     May 22, 2014 - Questionnaires • CAHPS Clinician & Group Surveys: Overview of the Questionnaires • 12-Month Survey … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Surveys … a Questionnaire Using the CAHPS Clinician & Group Surveys. … In August 2010, the CAHPS Team conducted cognitive testing of draft questionnaires that incorporated … Surveys Questionnaires Supplemental Items Survey Administration Guidelines Data Analysis

283. Understanding CAHPS® Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Closing www.ahrq.gov/cahps To Ask a Question … www.ahrq.gov/cahps Wrap-Up • Complete the evaluation survey at the end of the Webcast. … • Contact us with any questions. 49 www.ahrq.gov/cahps CAHPS GovDelivery Listserv • Want to stay … up to date on all things CAHPS? … @westat.com https://www.ahrq.gov/cahps/index.html To Ask a Question Wrap-Up CAHPS GovDelivery Listserv

284. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Hays (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-guiding-concepts.pdf
     September 01, 2015 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Hays GUIDING CONCEPTS FOR THE NEW … CAHPS® SURVEY Ron Hays, Ph.D. … University Of California – Los Angeles and RAND Health Program CAHPS Core Surveys: Some Examples … • Adult and child surveys released July/September 2015. 15 CAHPS Clinician & Group Survey 3.0 … Cognitive Interviews  Are draft survey questions interpreted correctly and consistently across respondents

285. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
     April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving CAHPS Health Plan … Survey Scores A Webcast Presented by the AHRQ CAHPS User Network April 13, 2016 12:00 – 1:00 pm … standardized surveys and related products, including the CAHPS Database • CAHPS Surveys • Assess … surveys … Health Plan Survey Scores CAHPS Webcast Series CAHPS Family of Surveys CAHPS Health Plan Survey

286. Introducing the CAHPS Outpatient Mental Health Survey Webcast - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/01-outpt-mhs-webcast-intro.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - INTRO Introducing the CAHPS Outpatient … Mental Health Survey A Webinar Presented by the AHRQ CAHPS User Network Thursday, October 17 1:00 … Program Agency for Healthcare Research and Quality Lee Hargraves, PhD Interim Director of the Center for Survey … Mental Health Surveys • Outpatient Mental Health Survey ► Purpose ► Development • Field Testing … the Survey • Questions and Answers 4 Introducing the CAHPS Outpatient Mental Health Survey Webcast

287. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/dale_shaller_intro.pdf
     September 17, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 Introducing the New CAHPS Clinician & Group … Survey 3.0 A Webcast Presented by the AHRQ CAHPS User Network September 17, 2015 1:00 – 2:30 pm … standardized surveys and related products, including the CAHPS Database • CAHPS Surveys • Assess … Family of Surveys 3 www.cahps.ahrq.gov Our Focus Today Introducing CG-CAHPS 3.0 • Why a new … Clinician & Group Survey 3.0 CAHPS Webcast Series CAHPS Family of Surveys Our Focus Today Today

288. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
     January 01, 2017 - CAHPS Elicitation Protocol Webcast www.ahrq.gov/cahps To Ask a Question 54 www.ahrq.gov/cahps … Wrap-Up • Review the guidance document: About the CAHPS Patient Narrative Elicitation Protocol … • Complete the evaluation survey at the end of the webcast. … • Contact us with any questions. 55 http://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance … @westat.com http://www.ahrq.gov/cahps/ To Ask a Question Wrap-Up Questions or comments?

289. CAHPS Measures of Patient Experience | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/measures/index.html
     October 01, 2024 - CAHPS Measures of Patient Experience Every CAHPS survey produces several measures of patient … measures; and rating measures, which reflect respondents’ ratings on a scale of 0 to 10.  … Measures From the CAHPS Ambulatory Care Surveys CAHPS Health Plan Survey Measures  (versions 5.0) CAHPS … Clinician & Group Survey Measures  (version 3.0) CAHPS Cancer Care Survey Measures CAHPS Surgical Care … Survey Measures CAHPS Dental Plan Survey Measures CAHPS Outpatient Mental Health Survey Measures   

290. Understanding CAHPS® Surveys: A Primer for New Users Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro.pdf
     January 19, 2022 - Understanding CAHPS® Surveys: A Primer for New Users Webcast Understanding CAHPS® Surveys: A Primer … for New Users A Webcast Presented by the AHRQ CAHPS User Network January 19, 2022 1:00 – 2:00 pm ET … program • Define CAHPS surveys and their purpose • Describe how CAHPS surveys are developed and administered … • Review how CAHPS survey results can be used to improve patient experience • Provide answers to … your questions 5 Today’s Speakers • Caren Ginsberg, Ph.D., CPXP, Director CAHPS & SOPS, Center

291. Understanding CAHPS® Surveys: A Primer for New Users - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-intro.pdf
     January 22, 2020 - Understanding CAHPS® Surveys: A Primer for New Users - Intro Understanding CAHPS® Surveys: A Primer … for New Users A Webcast Presented by the AHRQ CAHPS User Network January 22, 2020 1:00 – 2:00 pm ET … Fry, Senior Study Director, Westat 4 Our Focus Today • Present a comprehensive overview of the CAHPS … program • Discuss what the CAHPS surveys are and what their purpose is • Describe how CAHPS surveys … are developed and administered • Review how CAHPS survey results are used to improve patient experience

292. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
     October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) CAHPS Clinician & Group Survey Version: Adult … Consortium or approved as a CAHPS survey … Learn more about this survey at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … File name: adult-eng-cg40-3351a.docx Last updated: October 30, 2020 https://www.ahrq.gov/cahps/surveys-guidance … 1 Male 2 Female CAHPS Clinician & Group Visit Adult Survey 4.0 (beta) 4 29.

293. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/measures-dental-plan-709.pdf
     December 27, 2017 - from the CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 … Types of Measures Like all CAHPS surveys, the CAHPS Dental Plan Survey generates three types of measures … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 2 CAHPS® Dental Plan Survey

294. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Fry (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-development-overview.pdf
     June 02, 2025 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Fry DEVELOPMENT & OVERVIEW OF THE … 4.0 (beta) Clinician & Group Survey 3.0 Development / Testing Pending field test Complete CAHPS Trademark … Pending Yes Surveys Versions Adult Adult, Child Survey Languages Spanish & English Spanish & English … CAHPS Supplemental items Not yet available Available online CAHPS Narrative items Under development … • Surveys • User guidance • Description of development • Comparison of Clinician & Group Survey versions

295. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
     December 27, 2017 - from the CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 … Types of Measures Like all CAHPS surveys, the CAHPS Dental Plan Survey generates three types of measures … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 2 CAHPS® Dental Plan Survey

296. CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish CAHPS® Nursing Home Survey: Long-Stay … Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument Information for Vendors … in this document use the questions from the CAHPS Nursing Home Survey – Long-Stay Resident Instrument … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7. … _______ (0-10) 5 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 15.

297. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
     September 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov Why Create CG-CAHPS 3.0 … • CAHPS surveys evolve to keep pace with changing environment of health care delivery • Care coordination … (PCMH17) 21 www.cahps.ahrq.gov Release of CG-CAHPS • Adult Survey 3.0 released in July 2015 … Development Process Adding a Measure of Care Coordination Other Changes to CG-CAHPS Core Survey … Unchanged Additional Revisions to CG-CAHPS Survey Content Patient-Centered Medical Home Items

298. Development of the CAHPS Surgical Care Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/surgical/about/Development-of-the-CAHPS-Surgical-Care-Survey.html
     February 01, 2018 - Development of the CAHPS Surgical Care Survey The development of the Surgical Care Survey was … products and surveys. … the 44-item questionnaire used for field testing. … to the questionnaire that was submitted to the CAHPS Consortium for review. … Care Survey as a CAHPS instrument. 

299. An Overview of the CAHPS Analysis Program 5.0 - Yount (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-yount-slides.pdf
     August 01, 2020 - base SAS and SAS/STAT modules • It enables CAHPS users to analyze data from any CAHPS survey: • Health … for the CAHPS Health Plan Survey, the reporting unit variable name used in the Analysis Program must … Instructions for Analyzing Data from CAHPS Surveys in SAS® ► These documents and the CAHPS Analysis … Program can be found on the CAHPS website www.ahrq.gov/cahps/surveys-guidance/helpful- resources/ … Data in SAS cahps Instructions for Analyzing Data from CAHPS® Surveys in SAS®: Using the CAHPS

300. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - surveys. … Second, survey respondents were invited to comment on the open-ended questions after completing the … /cahps/surveys-guidance/item-sets/elicitation/development/index.html Questions & Answers: The CAHPS … Can I use the Elicitation Protocol with the CAHPS Survey for ACOs or the CAHPS for PQRS Survey? … Can I use the Elicitation Protocol with the CAHPS Survey for ACOs or the CAHPS for PQRS Survey?