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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
August 01, 2021 - The following changes were made for the
2.0 version of the core surveys:
• The Adult Visit Survey … This
revision simplified the items and made them consistent with questions in other
CAHPS surveys. … , including CMS’s ACO
CAHPS Clinician & Group Survey Evolution Page 3
CAHPS Survey and the CAHPS … • CG-CAHPS Visit Survey 2.0. … In order to
promote consistency across versions of the CG-CAHPS Survey, including
CMS’s CAHPS surveys
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - Clinician & Group Survey (CG-CAHPS). … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/elicitation/index.html
http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html
https://www.ahrq.gov/cahps/surveys-guidance … that administer CAHPS surveys typically take steps to maintain the
confidentiality of respondents.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47
How Are Survey Results Used? … Use of Survey Results in Public Reports
www.ahrq.gov/cahps
Use of Survey Results in Public Reports … • CAHPS resources for research:
CAHPS Database Research Files
CMS Data Sets for CAHPS surveys
… /cahps
CAHPS Database
• Databases for selected CAHPS surveys
CAHPS Health Plan (HP) Survey
CAHPS … for Quality Improvement
Use of Survey Results in Research
CAHPS Database
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/outpatient-mental-health-survey-measures.pdf
June 02, 2025 - Patient Experience Measures from the CAHPS Outpatient Mental Health Survey
Section 4: Patient Experience … Measures from the CAHPS Outpatient Mental Health Survey
Page 10
Guidelines for Using the CAHPS … Learn more
about CAHPS measures and reporting CAHPS survey results. … Health Survey
Page 11
Guidelines for Using the CAHPS® Outpatient Mental Health Survey
Communication … Health Survey
Page 12
Guidelines for Using the CAHPS® Outpatient Mental Health Survey
Financial
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www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-2.html
November 01, 2017 - The CAHPS 3.0 Child Survey combines three components:
The widely used basic CAHPS child core questionnaire … Online Resource: To obtain the CAHPS® Survey and Reporting Kit, go to: http://www.ahrq.gov/cahps/surveys-guidance … All users of CAHPS surveys that are administered independently according to CAHPS specifications are … The CAHPS 3.0 Child Survey can be used for statewide assessment or for regional or local surveys. … 411 completed questionnaires.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
October 30, 2020 - CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items
CAHPS® Clinician & Group Survey … Survey
users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please
see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … /surveys-guidance/item-sets/search.html? … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician &
Group Survey
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www.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html
April 01, 2019 - Development of the CAHPS Nursing Home Family Member Survey
The Family Survey has been through … After reviewing the questionnaires and items received in response to that notice, the team prepared a … Cognitive testing of survey questions. … Members of the TEP offered different perspectives on the use and value of a questionnaire for family … Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members
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www.ahrq.gov/cahps/surveys-guidance/surgical/about/Development-of-the-CAHPS-Surgical-Care-Survey.html
February 01, 2018 - Development of the CAHPS Surgical Care Survey
The development of the Surgical Care Survey was … products and surveys. … the 44-item questionnaire used for field testing. … to the questionnaire that was submitted to the CAHPS Consortium for review. … Care Survey as a CAHPS instrument.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-how-are-surveys-administered-fry-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38
How Are CAHPS Surveys
Administered … Stephanie Fry
Senior Study Director
Westat
www.ahrq.gov/cahps
Administration of CAHPS Surveys
• … science
in surveys and administration
Organizations requiring CAHPS surveys specify
administration … AHRQ CAHPS Web site
Surveys and reporting measures
Research on survey administration & reporting … CAHPS Surveys Administered?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - surveys
• Short Sequence: 5-7 open-ended questions; 5-10 minutes
• Experimental Design: Comparing elicited … www.ahrq.gov/cahps
Illustrating less effective elicitation,
from “matched” respondents
• A less fulsome … ,
from “matched” respondents
• A more fulsome elicitation
Q1. … world settings
24
• Response Rates (of survey completers) in multiple contexts
• California: 24.5% … surveys
www.ahrq.gov/cahps
Frequency of Responses: By Health Status
26
Item
ROUND 2:
FULL
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
November 01, 2023 - https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
http://www.ahrq.gov/cahps … /surveys-guidance/helpful-resources/modifying/index.html
http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … Anticipated Engagement by Respondents
Users of this item set are likely to find a high level of respondent … Oversight of Vendors
Organizations that administer CAHPS surveys typically take steps to maintain the … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html
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cahpsdatabase.ahrq.gov/files/HCBS/Adult_HCBS_Survey_1.0_Data_Specifications.508-C.pdf
June 09, 2025 - HCBS CAHPS Data Specifications 1.0
CAHPS® HCBS Adult Survey 1.0 with Supplemental Employment Module … Use “3 = Other/Not applicable” for
respondents with a Survey
Disposition Code NOT equal to 1, 2, … Did someone help the
respondent complete this survey? … Who helped the
respondent? … Who helped the
respondent?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-infographic.pdf
January 01, 2021 - 2021 CAHPS Child Hospital Survey Database Chartbook Executive Summary
2021 Child Hospital Survey Database … Survey
Database includes 5,858 survey responses voluntarily
submitted by 11 hospitals. … Communication
Between You and Your
Child's Doctors
88%
of respondents reported that doctors
always … Quietness of
Hospital Room
65%
of respondents reported that the area
around their child's hospital … /2021-childhcahps-chartbook.pdf
For more information on the CAHPS Child Hospital Survey Database:
https
-
cahpsdatabase.ahrq.gov/CHDSS/public/help.aspx
Register
Login
Help
The CAHPS Child Hospital Survey Data Submission System
Help
-
cahpsdatabase.ahrq.gov/CHDSS/Public/help.aspx
Register
Login
Help
The CAHPS Child Hospital Survey Data Submission System
Help
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-shaller.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Shaller
HOW ARE SURVEY RESULTS
USED? … Surveys
To Improve Patient Experience
Monitor and assess performance on
CAHPS measures
- Compare … resources for research:
► CAHPS Database Research Files
► CMS Data Sets for CAHPS surveys
► SEER … Database Overview
• Databases are for selected CAHPS surveys
► CAHPS Health Plan (HP) Survey
► CAHPS … Using CAHPS Surveys To Improve Patient Experience
CAHPS Ambulatory Care Improvement Guide
Use of Survey
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta)
CAHPS Clinician & Group Survey
Version: Adult … Consortium or approved as a CAHPS survey … Learn more about this survey at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … File name: adult-eng-cg40-3351a.docx
Last updated: October 30, 2020
https://www.ahrq.gov/cahps/surveys-guidance … 1 Male
2 Female
CAHPS Clinician & Group Visit Adult Survey 4.0 (beta)
4
29.
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www.ahrq.gov/cahps/news-and-events/events/webinar-011922.html
April 01, 2022 - Understanding CAHPS Surveys: A Primer for New Users (Webcast)
January 19, 2022
Summary … surveys, explained how they focus on patients' priorities, and built on current research in survey development … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement … Principal
Shaller Consulting Group
Stillwater, MN
How are CAHPS Survey Results Used? … video: https://www.youtube-nocookie.com/embed/5Xt6AEg2LJ0
Understanding CAHPS ® Surveys: A Primer
-
www.ahrq.gov/cahps/cahps-database/hcbs-database/participate.html
December 01, 2024 - CAHPS survey instrument. CAHPS data file. … CAHPS Survey data to the HCBS CAHPS Survey Database will receive: A private, customized feedback report … Accepted Versions of the HCBS CAHPS Survey The CAHPS Database accepts the following survey instruments … Requirements To Participate in the HCBS CAHPS Survey Database To participate in the HCBS CAHPS, survey … Survey instruments must not omit any of the survey items related to respondent characteristics.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Strategies for Improving CAHPS
Health Plan … Survey Scores
A Webcast Presented by the AHRQ CAHPS User Network
April 13, 2016
12:00 – 1:00 pm … standardized surveys and related products,
including the CAHPS Database
• CAHPS Surveys
• Assess … surveys … Health Plan Survey Scores
CAHPS Webcast Series
CAHPS Family of Surveys
CAHPS Health Plan Survey