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241. Development of the CAHPS ECHO Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/echo/about/Development-ECHO-Survey.html
     May 01, 2018 - Development of the CAHPS ECHO Survey The CAHPS ® Experience of Care & Health Outcomes (ECHO) … Survey is the product of nearly 6 years of research and testing by CAHPS grantees at the Harvard Medical … The survey merges the best aspects of two existing consumer surveys regarding care for mental health … consumers, clinicians, and policy experts, including representatives from: The CAHPS Consortium. … They shaped the survey through their participation in questionnaires, focus groups, and cognitive interviews

242. Development of the CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
     April 01, 2020 - Development of the CAHPS Child Hospital Survey The Children's Health Insurance Program Reauthorization … Excellence for Pediatric Quality Measurement at Boston Children’s Hospital (CEPQM) to develop and test a CAHPS … products and surveys. … a 78-item questionnaire used for pilot testing. … the questionnaire.

243. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Rubin (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/5-2023hcbs-survey-webcast-rubin.pdf
     December 31, 2023 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Know - Rubin CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE Joshua Rubin Lead Research Associate … CAHPS surveys o CAHPS Health Plan (HP) Survey o CAHPS Home and Community-Based Services (HCBS) Survey … in submitting data complete four easy steps: Step 1 Register Step 2 Sign DUA Step 3 Upload Questionnaire … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE CAHPS Database Overview HCBS CAHPS Database

244. Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-outpt-mhs-webcast-mullin.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN The New CAHPS Outpatient Mental … These surveys are intended to improve our ability to address our patient’s mental health concerns. … The surveys are optional, patients are not required to complete them. … Who may use the CAHPS Outpatient Mental Health Survey? … Why use the CAHPS Outpatient Mental Health Survey?

245. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … question in the box that opens ► Make sure “All Panelists” is selected 34 Type Question Here CAHPS … Contact the HCBS CAHPS Database  E-mail: HCBSCAHPSDatabase@westat.com  Phone: 1-855-580-4657 Website

246. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
     January 01, 2017 - CAHPS Elicitation Protocol Webcast Collection of Statewide Patient Comments in Massachusetts Barbra … 2011 © MHQP 2017 MHQP’s Measurement and Public Reporting Patient Experience  Annually over 250K surveys … Innovations  MHQP conducted a pilot study with CHPI in 2015, pilot included feasibility testing of the 5Q CAHPS … with existing long form statewide surveys? … Innovations MHQP’s 2016 Patient Experience Survey and Patient Comments -Adult survey MHQP’s 2016 Patient

247. Development of the CAHPS Outpatient Mental Health Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/develop-outpatient-mental-health-surveys.html
     August 01, 2024 - Development of the CAHPS Outpatient Mental Health Survey In 2016, the CAHPS research team began … The CAHPS research team began the process in 2016 by conducting a series of focus groups with a revised … with a revised questionnaire. … The CAHPS research team first conducted online field tests among participants who were members of an … The final 37-item survey was finalized and approved by AHRQ for the CAHPS trademark in 2024.

248. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/hp-database/participate.html
     December 01, 2024 - Participating in the CAHPS Health Plan Survey Database Medicaid agencies and Children's Health … Insurance Programs (CHIP) are invited to submit survey data to the CAHPS Health Plan Survey Database … CAHPS survey instrument. CAHPS data file. … Survey instruments must include all core questions from the CAHPS Health Plan Survey. … Survey instruments must not omit any of the survey items related to respondent characteristics.

249. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-intro.pdf
     June 02, 2025 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg AHRQ’S CAHPS® PROGRAM Caren … with health plans and providers 9 CAHPS Surveys • CAHPS surveys are the gold standard for patient … • Trademark is held by AHRQ; all surveys must adhere to CAHPS design principles to earn the trademark … CAHPS Clinician & Group Visit 4.0 (beta) survey • Update: ► CAHPS Health Plan 5.1 Survey • Updates … In Progress: ► CAHPS Clinician & Group 3.1 survey including Patient Narrative Supplemental Items

250. Supplemental Items for the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
     April 01, 2016 - Supplemental Items for the CAHPS Clinician & Group Survey This page lists the topics and supplemental … items available for use with the CAHPS Clinician & Group Survey 3.0. … Survey 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core … Download supplemental items for the 2.0 version of the CAHPS Clinician & Group Survey . … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician

251. CAHPS Research Meetings | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/research-meetings/index.html
     September 01, 2025 - ® Surveys This invitational research meeting brought together CAHPS research and survey users virtually … September 2018 Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of … CAHPS surveys. … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys

252. Planning a CAHPS Survey Project | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
     August 01, 2017 - Planning a CAHPS Survey Project Because CAHPS projects can vary in many regards, this section … tasks for the project team, and possibly the advisory group as well, is to define the goals of the CAHPS … In a CAHPS survey project, decisions about reporting affect many aspects of data collection and analysis … Step 5: Set the Stage for Conducting the Survey. … How you implement a CAHPS survey will depend on a variety of initial decisions that affect sampling,

253. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
     January 01, 1995 - science in questionnaire development and survey administration 8 The Patient’s Voice CAHPS Surveys … 2: Survey methods research aimed at achieving health equity • Applicants must propose at least one … study of survey methods research aimed at achieving health equity … patients or those who have limited means of participating in CAHPS surveys, including web-based surveys … revision, trademarking Area 2: Survey methods research aimed at achieving health equity Area 3: Analysis

254. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
     September 01, 2020 - CAHPS Health Plan Survey 5.0 Measures For more information: Patient Experience Measures from … the CAHPS Health Plan Survey (PDF, 308 KB) Getting Needed Care Q9          Easy for respondent … to get necessary care, tests, or treatment Q18        Respondent got appointment with specialists as … soon as needed Getting Care Quickly Q4          Respondent got care for illness/injury as soon as … needed Q6          Respondent got non-urgent appointment as soon as needed How Well Doctors Communicate

255. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/ron_hay-slides.pdf
     January 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov CAHPS Research Directions … • Impact of Shortening CG-CAHPS Survey • Simplifying CG-CAHPS Item Wording • Effect of Incentives … Survey • Analyses of 136,725 surveys across 4 databases and different care delivery settings • Medical … • Web mode was less expensive and surveys were returned more quickly than mail surveys, but response … and Systems (CAHPS®) Clinician and Group Survey.

256. Understanding CAHPS Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Closing 33 Q&A ? ? … 34 CAHPS Updates Sign up for email updates 35 Questions or Comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Web site: www.ahrq.gov/cahps/ mailto:cahps1@westat.com … http://www.ahrq.gov/cahps/ 36 THANK YOU! … PLEASE COMPLETE THE WEBCAST EVALUATION Q&A CAHPS Updates Questions or Comments? THANK YOU!

257. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
     December 11, 2017 - the CAHPS American Indian Survey CAHPS® American Indian Survey Document No. 809 Updated 12/11/2017 … Types of Measures Like all CAHPS surveys, the CAHPS American Indian Survey generates three types of … represent the experiences of respondents in the following areas: • Getting care quickly (composite … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … /surveys-guidance/cg/improve/index.html https://www.ahrq.gov/cahps/quality-improvement/improvement-guide

258. New CAHPS Tools for Patient Experience Measurement: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/new-cahps-tools-px-measurement-webcast.pdf
     June 25, 2025 - Overview • Surveys in Development • New CAHPS Surveys • CAHPS Resources • Questions and Answers … Survey Structure Customizable approach to patient experience measurement CAHPS Core Questionnaire … Resources Tools and Information to Support Survey Users CAHPS Surveys & Resources *Surveys administered … Survey Development Process New CAHPS Surveys CAHPS Outpatient Mental Health Survey Overview CAHPS … Surveys & Resources Support with Analysis of Survey Results CAHPS Ambulatory Care Improvement Guide

259. CAHPS Moving Forward: Innovations in Tools and Research (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-webcast.pdf
     October 01, 2017 - surveys, some recent updates to the CAHPS survey suite and research that is related to survey administration … CAHPS survey. … CAHPS surveys and surveys in general are presented, for example, in a paper version where you will just … We have a paper in the Dental CAHPS Pediatric Survey—it's not an official CAHPS survey, but we actually … methods for the reasons that there are a lot of benefits of it, including shorter administration time

260. Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
     July 01, 2015 - Table 2 shows the distribution of respondents and practice sites by survey version. … Table 2. 2014 CG-CAHPS Database Composition Survey Version Respondent Level Practice Site Level N … Learn more about the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg … Download the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg/instructions … /cahps/surveys-guidance/cg/index.html http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions/index.html