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241. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
     January 01, 2017 - CAHPS Elicitation Protocol Webcast Collection of Statewide Patient Comments in Massachusetts Barbra … 2011 © MHQP 2017 MHQP’s Measurement and Public Reporting Patient Experience  Annually over 250K surveys … Innovations  MHQP conducted a pilot study with CHPI in 2015, pilot included feasibility testing of the 5Q CAHPS … with existing long form statewide surveys? … Innovations MHQP’s 2016 Patient Experience Survey and Patient Comments -Adult survey MHQP’s 2016 Patient

242. Supplemental Items for the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
     April 01, 2016 - Supplemental Items for the CAHPS Clinician & Group Survey This page lists the topics and supplemental … items available for use with the CAHPS Clinician & Group Survey 3.0. … Survey 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core … Download supplemental items for the 2.0 version of the CAHPS Clinician & Group Survey . … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician

243. AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-GINSBERG (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
     January 01, 1995 - science in questionnaire development and survey administration 8 The Patient’s Voice CAHPS Surveys … 2: Survey methods research aimed at achieving health equity • Applicants must propose at least one … study of survey methods research aimed at achieving health equity … patients or those who have limited means of participating in CAHPS surveys, including web-based surveys … revision, trademarking Area 2: Survey methods research aimed at achieving health equity Area 3: Analysis

244. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-ginsberg.pdf
     June 02, 2025 - AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Ginsberg AHRQ’S CAHPS® Program … surveys • Developing surveys and related materials to assess patient experience in healthcare settings … for administering the surveys to get reliable and valid results … • Specific goals: ► Survey responsiveness ► Survey representativeness Ideal survey administration … Survey invitation Survey media/ format High response rate Responses that are representative

245. CAHPS Home and Community-Based Services Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
     January 01, 2025 - CAHPS Home and Community-Based Services Survey The CAHPS Home and Community-Based Services Survey … The CAHPS Home and Community-Based Services Survey must be administered in person or by telephone by … survey, supplemental items, and supporting documentation for survey administration, please visit CAHPS … For technical assistance with this survey, contact: HCBS-CAHPS@cms.hhs.gov . … The CAHPS HCBS Survey Database aggregates the data from this survey and produces reports that facilitate

246. New CAHPS Tools for Patient Experience Measurement: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/new-cahps-tools-px-measurement-webcast.pdf
     June 25, 2025 - Overview • Surveys in Development • New CAHPS Surveys • CAHPS Resources • Questions and Answers … Survey Structure Customizable approach to patient experience measurement CAHPS Core Questionnaire … Resources Tools and Information to Support Survey Users CAHPS Surveys & Resources *Surveys administered … Survey Development Process New CAHPS Surveys CAHPS Outpatient Mental Health Survey Overview CAHPS … Surveys & Resources Support with Analysis of Survey Results CAHPS Ambulatory Care Improvement Guide

247. Development of the CAHPS Outpatient Mental Health Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/develop-outpatient-mental-health-surveys.html
     August 01, 2024 - Development of the CAHPS Outpatient Mental Health Survey In 2016, the CAHPS research team began … The CAHPS research team began the process in 2016 by conducting a series of focus groups with a revised … with a revised questionnaire. … The CAHPS research team first conducted online field tests among participants who were members of an … The final 37-item survey was finalized and approved by AHRQ for the CAHPS trademark in 2024.

248. Evolution of the Clinician & Group Survey from Version 1.0 to 4.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/evolution-cg-1-4.pdf
     August 01, 2021 - The following changes were made for the 2.0 version of the core surveys: • The Adult Visit Survey … This revision simplified the items and made them consistent with questions in other CAHPS surveys. … , including CMS’s ACO CAHPS Clinician & Group Survey Evolution Page 3 CAHPS Survey and the CAHPS … • CG-CAHPS Visit Survey 2.0. … In order to promote consistency across versions of the CG-CAHPS Survey, including CMS’s CAHPS surveys

249. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
     December 11, 2017 - the CAHPS American Indian Survey CAHPS® American Indian Survey Document No. 809 Updated 12/11/2017 … Types of Measures Like all CAHPS surveys, the CAHPS American Indian Survey generates three types of … represent the experiences of respondents in the following areas: • Getting care quickly (composite … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … /surveys-guidance/cg/improve/index.html https://www.ahrq.gov/cahps/quality-improvement/improvement-guide

250. Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
     July 01, 2015 - Table 2 shows the distribution of respondents and practice sites by survey version. … Table 2. 2014 CG-CAHPS Database Composition Survey Version Respondent Level Practice Site Level N … Learn more about the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg … Download the CAHPS Clinician & Group Survey at http://www.ahrq.gov/cahps/surveys- guidance/cg/instructions … /cahps/surveys-guidance/cg/index.html http://www.ahrq.gov/cahps/surveys-guidance/cg/instructions/index.html

251. Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/06-outpt-mhs-webcast-closing.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - CLOSING x ? Q&A ? … 40 CAHPS Updates 41 • Sign up for email updates Questions or Comments? …  E-mail: cahps1@westat.com  Phone: 1-800-492-9261 Website: www.ahrq.gov/cahps/ 42 mailto:cahps1 … @westat.com http://www.ahrq.gov/cahps/ 43 THANK YOU! … ► Promoting patient experience surveys as important by potential respondents, given all the survey

252. Patient Experience Measures from the CAHPS Outpatient Mental Health Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/outpatient-mental-health-survey-measures.pdf
     June 02, 2025 - Patient Experience Measures from the CAHPS Outpatient Mental Health Survey Section 4: Patient Experience … Measures from the CAHPS Outpatient Mental Health Survey Page 10 Guidelines for Using the CAHPS … Learn more about CAHPS measures and reporting CAHPS survey results. … Health Survey Page 11 Guidelines for Using the CAHPS® Outpatient Mental Health Survey Communication … Health Survey Page 12 Guidelines for Using the CAHPS® Outpatient Mental Health Survey Financial

253. Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47 How Are Survey Results Used? … Use of Survey Results in Public Reports www.ahrq.gov/cahps Use of Survey Results in Public Reports … • CAHPS resources for research:  CAHPS Database Research Files  CMS Data Sets for CAHPS surveys  … /cahps CAHPS Database • Databases for selected CAHPS surveys  CAHPS Health Plan (HP) Survey  CAHPS … for Quality Improvement Use of Survey Results in Research CAHPS Database

254. Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-how-are-surveys-administered-fry-webinar.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 How Are CAHPS Surveys Administered … Stephanie Fry Senior Study Director Westat www.ahrq.gov/cahps Administration of CAHPS Surveys • … science in surveys and administration  Organizations requiring CAHPS surveys specify administration … AHRQ CAHPS Web site  Surveys and reporting measures  Research on survey administration & reporting … CAHPS Surveys Administered?

255. Established Child Health Care Quality Measures—CAHPS | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-2.html
     November 01, 2017 - The CAHPS 3.0 Child Survey combines three components: The widely used basic CAHPS child core questionnaire … Online Resource: To obtain the CAHPS® Survey and Reporting Kit, go to: http://www.ahrq.gov/cahps/surveys-guidance … All users of CAHPS surveys that are administered independently according to CAHPS specifications are … The CAHPS 3.0 Child Survey can be used for statewide assessment or for regional or local surveys. … 411 completed questionnaires.

256. CAHPS Research Meetings | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/research-meetings/index.html
     August 01, 2025 - ® Surveys This invitational research meeting brought together CAHPS research and survey users virtually … September 2018 Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of … CAHPS surveys. … Ensuring the representativeness of respondents to CAHPS surveys. … CAHPS surveys, experts in survey methodology, representatives of Federal agencies that use CAHPS surveys

257. CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
     October 30, 2020 - CAHPS® Clinician & Group Survey with Patient-Centered Medical Home Items CAHPS® Clinician & Group Survey … Survey users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … /surveys-guidance/item-sets/search.html? … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey

258. CAHPS Nursing Home Survey: Long-Term Resident Survey (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey CAHPS Nursing Home Survey – Long-Stay Resident … 2011 Information for Vendors · The scripts provided in this document use the questions from the CAHPS … Nursing Home Survey – Long-Stay Resident Instrument … Conventions Used in This Document · Survey instructions intended for interviewers appear in [UPPERCASE … Introductory Script and Questions [AFTER LOCATING RESIDENT, INTRODUCE SELF & BRIEFLY INTRODUCE SURVEY

259. Development of the CAHPS Nursing Home Family Member Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html
     April 01, 2019 - Development of the CAHPS Nursing Home Family Member Survey The Family Survey has been through … After reviewing the questionnaires and items received in response to that notice, the team prepared a … Cognitive testing of survey questions. … Members of the TEP offered different perspectives on the use and value of a questionnaire for family … Giving voice to the vulnerable: the development of a CAHPS nursing home survey measuring family members

260. 2021 CAHPS Child Hospital Survey Database Chartbook Executive Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-infographic.pdf
     January 01, 2021 - 2021 CAHPS Child Hospital Survey Database Chartbook Executive Summary 2021 Child Hospital Survey Database … Survey Database includes 5,858 survey responses voluntarily submitted by 11 hospitals. … Communication Between You and Your Child's Doctors 88% of respondents reported that doctors always … Quietness of Hospital Room 65% of respondents reported that the area around their child's hospital … /2021-childhcahps-chartbook.pdf For more information on the CAHPS Child Hospital Survey Database: https