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221. Impact Case Studies on the CAHPS Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/impact-case-studies/index.html
     June 01, 2025 - Impact Case Studies on the CAHPS Surveys AHRQ’s collection of Impact Case Studies highlights … Below are success stories from organizations that used the CAHPS Surveys grouped by the year the case … Contact us at  ImpactCaseStudies@ahrq.hhs.gov  to tell us how you’re using the CAHPS Surveys for improvement … Los Angeles County Health Center Uses CAHPS To Shorten Wait Times . … Hawaii Evaluates Medicaid Patients' Managed Care Experiences With AHRQ CAHPS .

222. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webcast-031516.html
     June 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (Webcast) March 15, … featured innovative strategies used by two health systems to significantly improve their scores on the CAHPS … Clinician & Group (CG-CAHPS) Survey. … The Webcast also introduced a newly revised version of the CAHPS Ambulatory Care Improvement Guide , … ambulatory care surveys.

223. 2014 CAHPS Health Plan Survey Database Chartbook (pdf file)
     cahpsdatabase.ahrq.gov/files/2014CAHPSHealthPlanChartbook.pdf
     October 01, 2014 - INTRODUCTION Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … Survey Respondents and Health Plan Samples: 2014 and 2013 Year (CAHPS Version) Commercial1 Commercial … data from selected CAHPS surveys. … assessments of quality as measured by CAHPS surveys. … CAHPS Database with the following:  Respondent-level survey data  Health plan characteristics 

224. CAHPS Child Hospital Survey Database: Data Use Agreement (pdf file)
     cahpsdatabase.ahrq.gov/files/CH/Child-HCAHPS-Database-DUA.pdf
     April 01, 2023 - CAHPS Child Hospital Survey Database: Data Use Agreement The Child HCAHPS Survey Database Data Use … surveys. … Date: 10/31/2025 b) Respondent-level Child HCAHPS Survey data that are de-identified to prevent identification … Participating Organization will submit its final, de-identified respondent-level Child HCAHPS Survey … and organization level data files that do not identify or permit re-identification of individual respondents

225. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member … CAHPS Nursing Home Survey Family Member Survey Survey Instructions Answer each question by marking … 1 Never 2 Sometimes 3 Usually 4 Always CAHPS Nursing Home Survey Family Member Survey 2 … 1 Yes 2 No CAHPS Nursing Home Survey Family Member Survey 3 18. … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

226. Development of the CAHPS American Indian Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/american-indian/about/Development-AI-Care-Survey.html
     April 01, 2018 - Development of the CAHPS American Indian Survey The development of the CAHPS American Indian … Survey followed the standard CAHPS process. … information needs, organizational structure, care delivery system, and past experiences with patient surveys … problems in terms of respondent comprehension. … Based on their findings, the CAHPS team made only a few modifications to the questionnaire, namely minimizing

227. CAHPS Nursing Home Survey: Family Member Instrument (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member … Scale: 4 points For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … The CAHPS team’s recommendations include the following: · If feasible, insert blank pages as needed … side of the questionnaire booklet

228. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
     January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2017 CAHPS Health Plan … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Health Plans and Medical Care 20 Medicare Percentage Distribution of 2017 Survey Respondents

229. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
     January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2019 CAHPS Health Plan Survey … versions of the CAHPS Health Plan Survey. … All results presented in these charts are calculated at the respondent level. … Respondents by State CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About … Respondents by State CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About

230. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Rubin (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/5-2023hcbs-survey-webcast-rubin.pdf
     December 31, 2023 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Know - Rubin CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE Joshua Rubin Lead Research Associate … CAHPS surveys o CAHPS Health Plan (HP) Survey o CAHPS Home and Community-Based Services (HCBS) Survey … in submitting data complete four easy steps: Step 1 Register Step 2 Sign DUA Step 3 Upload Questionnaire … CAHPS HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE CAHPS Database Overview HCBS CAHPS Database

231. CAHPS Databases | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/index.html
     December 01, 2024 - The CAHPS Databases are AHRQ's data repositories for selected CAHPS surveys. … The primary purpose of the CAHPS Databases is to facilitate comparisons of CAHPS survey results by survey … and consumer assessments of quality as measured by CAHPS surveys. … AHRQ maintains four databases with aggregated results for selected CAHPS surveys. … surveys.

232. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-intro.pdf
     June 02, 2025 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg AHRQ’S CAHPS® PROGRAM Caren … with health plans and providers 9 CAHPS Surveys • CAHPS surveys are the gold standard for patient … • Trademark is held by AHRQ; all surveys must adhere to CAHPS design principles to earn the trademark … CAHPS Clinician & Group Visit 4.0 (beta) survey • Update: ► CAHPS Health Plan 5.1 Survey • Updates … In Progress: ► CAHPS Clinician & Group 3.1 survey including Patient Narrative Supplemental Items

233. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey Narrative Item Set for the Clinician … & Group Survey Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys provide a … measured by CAHPS surveys Learn More: • Grob R, Schlesinger M, Barre LR, et al. … /cahps/surveys-guidance/item-sets/ elicitation/index.html AHRQ Pub. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html https://www.ahrq.gov/cahps

234. 2018 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
     January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2018 CAHPS Health Plan Survey … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Medicare To provide context for the 2018 results, the percentage distribution of survey respondents

235. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook_0.pdf
     January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2017 CAHPS Health Plan … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Health Plans and Medical Care 20 Medicare Percentage Distribution of 2017 Survey Respondents

236. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.ahrq.gov/sites/default/files/publications2/files/cahps-database-2017-hp-chartbook.pdf
     January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook THE CAHPS DATABASE 2017 CAHPS Health Plan … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Health Plans and Medical Care 20 Medicare Percentage Distribution of 2017 Survey Respondents

237. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/cahps-database/hp-database/participate.html
     December 01, 2024 - Participating in the CAHPS Health Plan Survey Database Medicaid agencies and Children's Health … Insurance Programs (CHIP) are invited to submit survey data to the CAHPS Health Plan Survey Database … CAHPS survey instrument. CAHPS data file. … Survey instruments must include all core questions from the CAHPS Health Plan Survey. … Survey instruments must not omit any of the survey items related to respondent characteristics.

238. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-parast.pdf
     June 02, 2025 - AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast Testing the Feasibility … began in 2012 ►Call for topics, literature review, technical expert panel ►Ongoing meetings with the CAHPS … of respondents who were ►Younger ►Minority ►Less healthy ►Frequent emergency department visitors ►Without … performed significantly better than standard mixed mode • Although the most expensive mode, phone surveys … II Design Response Rates Responses by Completion Mode Respondent Characteristics Contact Method

239. Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-outpt-mhs-webcast-mullin.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - MULLIN The New CAHPS Outpatient Mental … These surveys are intended to improve our ability to address our patient’s mental health concerns. … The surveys are optional, patients are not required to complete them. … Who may use the CAHPS Outpatient Mental Health Survey? … Why use the CAHPS Outpatient Mental Health Survey?

240. Sample Telephone Script for the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
     April 17, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing … • Translating Surveys and Other Materials: Guidelines for translating surveys and selecting translators … /surveys-guidance/helpful-resources/analysis/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources