-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Q&A and Wrap-Up
“Introducing the CAHPS® Cancer Care Survey … ” Webcast Presented by the
AHRQ CAHPS User Network
June 13, 2017
12:30 – 2:00 p.m. … ET
To Ask a Question
www.ahrq.gov/cahps50
https://www.ahrq.gov/cahps
www.ahrq.gov/cahps
Wrap-Up … • Complete the evaluation survey at the end of the
webcast … • Contact us with any questions.
51
www.ahrq.gov/cahps
Questions or comments?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-woodward.pdf
June 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - WOODWARD
HCBS CAHPS Technical
Assistance
Kathleen … ://www.ahrq.gov/cahps/surveys-
guidance/hcbs/index.html
• AHRQ Guide to Quality Improvement: https:/ … /index.html
• CMS HCBS CAHPS Survey and Technical Assistance Materials
• HCBS CAHPS Survey (English) … /surveys-guidance/hcbs/index.html
https://www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
https:/ … , ongoing
maintenance, and expanded use of HCBS CAHPS Survey.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
April 12, 2024 - CAHPS Child Hospital Survey-Using Data and New Narrative Items: The Child HCAHPS Database
The Child … Databases are for selected CAHPS surveys
• Two major applications:
► Facilitates comparisons of patient … room was
always quiet at night.
35
2023 CAHPS Child Hospital Database
Child and Respondent Characteristics … Database Overview
CAHPS Database Products
Child HCAHPS Survey Database
Why Participate in the Child … 2023 Child HCAHPS Database Results
2023 CAHPS Child Hospital Database Child and Respondent Characteristics
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing … Types of Measures
Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … /cahps/surveys-guidance/hospital/index.html
https://www.ahrq.gov/cahps/surveys-guidance/hospital/index.html
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/measures-child-hcahps-909.pdf
March 20, 2017 - Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing … Types of Measures
Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … /cahps/surveys-guidance/hospital/index.html
https://www.ahrq.gov/cahps/surveys-guidance/hospital/index.html
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
June 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - GINSBERG
5
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg … data
− Informative reporting of CAHPS data
−Quality improvement using CAHPS data
►Develops surveys … survey data
9
CAHPS Surveys: Gold standard for patient
experience measurement
CAHPS Surveys: … Core Competencies
About CAHPS
CAHPS Program Activities
CAHPS Surveys: Gold standard for patient experience … measurement
Uses of CAHPS Surveys
-
www.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
July 01, 2022 - Using CAHPS Health Plan Survey Data
A version of the CAHPS Health Plan Survey is conducted in … Monitor and Reward Health Plan Performance
Many organizations use CAHPS Health Plan Survey data to … To support these efforts, AHRQ offers access to aggregated survey results in the CAHPS Data Tools , … AHRQ offers specific guidance on reporting the results of CAHPS surveys as well as more comprehensive … ® ) Surveys".
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
December 01, 2006 - CAHPS Family of Surveys
Ambulatory Care Facility Care
Health Plan Survey CAHPS Hospital Survey … and Group Survey CAHPS Nursing Home Surveys (in
development)
For residents
For families … For
example, the development process for all surveys encompasses both questionnaires and
reporting … the CAHPS
surveys: How does a CAHPS survey lend itself to understanding these issues better? … The
survey could ask respondents about the barriers to using technology. Dr.
-
cahpsdatabase.ahrq.gov/default_landing.aspx
January 01, 2025 - The CAHPS Databases are AHRQ’s repositories for data from selected CAHPS surveys of patient experience … AHRQ currently maintains databases for four CAHPS surveys:
CAHPS Health Plan Survey
CAHPS … surveys. … to survey users that administer surveys according to CAHPS specifications. … Submit a copy of the CAHPS questionnaire used for data collection.
-
cahpsdatabase.ahrq.gov/Default_landing.aspx
January 01, 2025 - The CAHPS Databases are AHRQ’s repositories for data from selected CAHPS surveys of patient experience … AHRQ currently maintains databases for four CAHPS surveys:
CAHPS Health Plan Survey
CAHPS … surveys. … to survey users that administer surveys according to CAHPS specifications. … Submit a copy of the CAHPS questionnaire used for data collection.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
October 08, 2013 - & Group (C&G) Survey
CAHPS Health Plan Survey
CAHPS Surgical Care Survey
ECHO® Survey
CAHPS Dental … Plan Survey
CAHPS American Indian Survey
CAHPS Home Health Care Survey
Facility Surveys
CAHPS Hospital … Survey (HCAHPS)
CAHPS In-Center Hemodialysis Survey
CAHPS Nursing Home Surveys
•
–
–
–
•
•
– … Surveys
CAHPS
Clinician &
Group Core
Questionnaire*
CAHPS
Supplemental
Items
Customized … CAHPS Consortium
The CAHPS Family of Surveys
Clinician & Group Surveys (CG-CAHPS)
CAHPS Surveys
-
www.ahrq.gov/cahps/surveys-guidance/nh/resident/Development-Resident-Surveys.html
April 01, 2018 - Development of the CAHPS Nursing Home Resident Surveys
The Resident Surveys have been through … Cognitive testing of survey questions. … In the summer of 2005, the CAHPS Team tested both the long-stay resident and discharged resident questionnaires … ;
How to work with nursing homes to identify potential respondents;
How best to conduct surveys of … this population; and
How the draft instrument of the survey performs.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - Questionnaires
• CAHPS Clinician & Group Survey:
Overview of the Questionnaires
• Clinician & Group … Administration Guidelines
• Preparing a Questionnaire Using the
CAHPS Clinician & Group Survey … for all CAHPS surveys
• Analyzing CAHPS Survey Data: Free
programs for analyzing the data, guidance … Clinician & Group Survey and other CAHPS surveys. … Users of the CAHPS
Clinician & Group Survey and other CAHPS patient experience surveys have always
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents and health
plans … All results presented in these charts are calculated at the respondent level. … Health Plans and Medical Care
APPENDIX A. 2016 SURVEY RESPONDENTS AND HEALTH PLANS BY STATE … Adult Medicare
Respondents Plans Respondents Plans Respondents Plans Respondents Plans
Alabama 423
-
cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook.htm
October 01, 2017 - 2017 CAHPS Health Plan Survey Database
THE CAHPS DATABASE
2017 CAHPS Health … the CAHPS Health Plan Survey. … by CAHPS Health Plan survey users. … All results presented in these charts are calculated at the respondent level. … RESPONDENTS BY STATE
Table A-1 shows data submissions to the CAHPS Health Plan Survey Database by
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro-2023.pdf
January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Introduction
Understanding CAHPS® Surveys:
A … Primer for New Users
A Webcast Presented by the AHRQ CAHPS User Network
January 11, 2022
1:00 – 2:00 … Program
• CAHPS Survey Basics
► Design principles
► Survey measures
► Sampling and administration … ► Survey uses
• Recent Program Highlights
• Question and Answers
4
Today’s Speakers
• Caren … ®Surveys: A Primer for New Users
Webcast Technical Info
Today’s Agenda
Today’s Speakers
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-intro.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - INTRO
Participating in the 2021 CAHPS® Home and
Community-Based Services (HCBS CAHPS)
Survey Database … : What You Need to Know
A Webcast Presented by the AHRQ CAHPS User Network
April 21, 2021
1:30 – 2: … for Healthcare Research and Quality Home
and Community-Based Services Initiative
• Discuss the HCBS CAHPS … Survey
• Discuss the HCBS CAHPS Database
2
Need Help?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-closing.pdf
January 01, 2022 - Useful Online Tools for CAHPS Survey Users - CLOSING
Q&A
?
? … Ask a Question
• Question and Answer
► Select Q&A
► Type a question in the
box that opens
53
CAHPS … E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
55
mailto:cahps1 … @westat.com
http://www.ahrq.gov/cahps/
THANK YOU! … PLEASE COMPLETE THE WEBCAST
EVALUATION
56
Q&A
How to Ask a Question
CAHPS Updates
Questions or
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-intro.pdf
January 01, 2022 - Useful Online Tools for CAHPS Survey Users - INTRO
Useful Online Tools for CAHPS Survey
Users
A Webcast … Presented by the AHRQ CAHPS User Network
November 16, 2022
3:00 pm - 4:00 pm ET
Need Help? … participant tip sheet
4
https://events.westat.com/cahps/
Today’s Speakers
Daniel Sangria, M.A., … Tool”
• Introduction to the CAHPS Analysis Program
• AHRQ Data Tools & CAHPS Data Reporting
• Concluding … Remarks and Adjournment
Useful Online Tools for CAHPS Survey Users
Need Help?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - privacy
• Identifying calls for help
34
www.ahrq.gov/cahps
Incorporating Items Into the Survey … • Core Items + Supplemental Items = CAHPS Survey
• Place narrative questions before “About You” section … Invitation and Reminder Letters/Emails
• Standard recommendations:
• Let respondents know how their … comments are likely to
be used
• Reassure respondents that their comments will be
screened to eliminate … Considerations
Incorporating Items Into the Survey
CAHPS Sampling Methodology
Collecting the Data