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181. Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/overview-questionnaires-cg40-3350.pdf
     November 01, 2020 - Overview of the CAHPS Clinician & Group Visit Survey 4.0 (beta) Overview of the CAHPS Clinician & Group … Visit Survey 4.0 (beta) Document No. 3350 Page 1 CAHPS Clinician & Group Survey and Instructions … or approved as a CAHPS survey. … an instrument for adult respondents who are 18 and older; it is available in English and Spanish. … The first step was a review of the literature and other surveys that assess patient experience with

182. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - Develops standardized surveys and related products, including the CAHPS Database • CAHPS Surveys … CAHPS Family of Surveys 3 Facility Surveys Hospital In-Center Hemodialysis Nursing Home Hospice … & Group Survey (CG-CAHPS): CAHPS Patient Narrative Elicitation Protocol • Review the development … A structured series of 5 open-ended questions that: • Prompts survey respondents to tell a clear and … Clinician & Group Survey CAHPS Webcast Series CAHPS Family of Surveys Our Focus Today What is the

183. De-Identified Research Dataset Contents (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
     August 01, 2024 - 5 HEDIS items • Survey version • Survey round • Survey methodology Child Medicaid and CHIP Version … version • Survey round • Survey methodology Adult Version 3.0 • Q1 – Q22 • About You items (Q23 … respondents) • Denominator (total number of surveys distributed) • Response rate (numerator/denominator … /cahps/surveys-guidance/hp/index.html https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https … /surveys-guidance/hospital/about/child_hp_survey.html https://www.ahrq.gov/cahps/surveys-guidance/hcbs

184. Proposed Changes to the CAHPS Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/proposed-changes-cahps-c&g-survey2015.pdf
     March 01, 2015 - the ACO CAHPS Survey and the CAHPS Survey for PQRS. … CAHPS surveys use terminology that is interpreted consistently by patients even if the item wording seems … Care coordination is an important aspect of patient experience that is commonly assessed by CAHPS surveys … surveys. … For specific questions about these surveys, contact the ACO CAHPS team at acocahps@hcqis.org or 1-855

185. Guidelines for Reporting CAHPS Survey Results | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
     May 01, 2022 - Guidelines for Reporting CAHPS Survey Results When developing a strategy for communicating the … results of a CAHPS survey, it is important to define and focus on the goals you want to achieve: … lessons about designing an understandable and usable report with CAHPS survey results. … Reporting CAHPS Survey Results to Non-Consumers The results of CAHPS surveys are often reported to … Distributing a CAHPS Report The success of a CAHPS project often rides on the effectiveness of the

186. 2024 CAHPS Health Plan Survey Database Summary Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-infographic.pdf
     January 01, 2024 - 2024 CAHPS Health Plan Survey Database Summary Results Cah ps 2024 Health Plan Survey Database Summary … HEALTH PLAN DATABASE RESPONDENTS 69,505 Adult Medicaid Respondents 111,833 Child Medicaid Respondents … Medicaid 69% Child Medicaid 76% CHIP 75% Trends in Health Plan Composite Measure Results by Respondent … /cahps-database/2024-health-plan-chartbook.pdf For more information on the CAHPS Health Plan Survey Database … /cahps/cahps-database/2024-health-plan-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

187. Patient Experience Measures from the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
     January 01, 2005 - Available for the Cancer Care Survey: Questionnaires • CAHPS Cancer Care Survey (English and Spanish … Items for the CAHPS Cancer Care Survey Survey Administration Guidelines • Preparing a Questionnaire … Measures from the CAHPS Cancer Care Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey … Types of Measures Like all CAHPS surveys, the CAHPS Cancer Care Survey generates three types of measures … /cahps/surveys-guidance/helpful-resources/analysis/index.html CAHPS® Cancer Care Survey and Instructions

188. Development of the CAHPS In-Center Hemodialysis Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/ich/develop-ich-survey/index.html
     June 01, 2019 - Development of the CAHPS In-Center Hemodialysis Survey Background In 2000, the U.S. … The development of this CAHPS survey involved several steps, including a review of existing surveys, … All of these steps contributed to the drafting of the questionnaire and subsequent revisions. … surveys identified in the original literature review. … The final number of respondents was 1,454, with an overall response rate of 46%: 56% responded by telephone

189. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
     January 01, 2015 - Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional … In order to promote consistency across versions of the CG-CAHPS Survey, including CMS’s CAHPS surveys … across CAHPS surveys. … across CAHPS surveys. … across CAHPS surveys. 6/17/2015 www.cahps.ahrq.gov Page 9 CAHPS® Clinician & Group Survey

190. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
     January 01, 2023 - CAHPS 2023 Health Plan Survey Database Summary Results 2023 Health Plan Survey Database Summary Results … HEALTH PLAN DATABASE RESPONDENTS 65,261 Adult Medicaid Respondents 103,515 Child Medicaid Respondents … Medicaid 67% Child Medicaid 75% CHIP 76% Trends in Health Plan Composite Measure Results by Respondent … /cahps-database/2023-hp-chartbook.pdf For more information on the CAHPS Health Plan Survey Database: … /cahps/cahps-database/2023-hp-chartbook.pdf https://www.ahrq.gov/cahps/cahps-database/index.html

191. AHRQ's CAHPS® Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-understanding-cahps-surveys.pdf
     June 02, 2025 - surveys; requirements for using CAHPS surveys are established by other organizations 9 CAHPS Surveys … • CAHPS surveys are the gold standard for patient experience measurement … • The CAHPS survey development process captures the patient’s voice. … All surveys must adhere to CAHPS design principles and standards to use the trademark. 10 CAHPS … for CAHPS data: ► AHRQ Data Tools: http://datatools.ahrq.gov/cahps • Your CAHPS Survey Tool: https

192. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
     January 01, 2025 - CAHPS Adult Hospital Survey The Adult version of the CAHPS Hospital Survey (HCAHPS) asks people … CMS provides translations of the CAHPS Adult Hospital Survey in several languages . … In January 2015, NQF renewed its endorsement of the CAHPS Adult Hospital Survey.  … (formerly unrestricted)  Proxy respondents not prohibited from answering survey for patients (formerly … Learn more about the development of the CAHPS Adult Hospital Survey . 1.  

193. Questions and Answers About the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/questions-and-answers-about-cancer-care-survey.pdf
     June 02, 2025 - https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/fielding-cancer-53.pdf … Q: I’m already administering CAHPS surveys mandated by the Centers for Medicare & Medicaid Services … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html? … f%5B0%5D=field_survey_types%3A14165 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html … Q: I’m already administering CAHPS surveys mandated by the Centers for Medicare & Medicaid Services (

194. Patient Experience Measures from the CAHPS Nursing Home Family Member Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/about/measures-nursing-home-family-member-609.pdf
     December 28, 2017 - from the CAHPS Nursing Home Family Member Survey CAHPS® Nursing Home Family Member Survey … Home Family Member Survey Document No. 609 Page 1 CAHPS® Nursing Home Family Member Survey … This document reviews the types of patient experience measures associated with CAHPS surveys, lists … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … • Always Q28 Nurses/Aides discourage respondents’ questions Q35 Respondent decided not to complain

195. Using CAHPS Health Plan Survey Data | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
     July 01, 2022 - Using CAHPS Health Plan Survey Data A version of the CAHPS Health Plan Survey is conducted in … Monitor and Reward Health Plan Performance Many organizations use CAHPS Health Plan Survey data to … To support these efforts, AHRQ offers access to aggregated survey results in the CAHPS Data Tools , … AHRQ offers specific guidance on reporting the results of CAHPS surveys as well as more comprehensive … ® ) Surveys".

196. Care Coordination Quality Measure for Primary Care (CCQM-PC) - Development and Pilot Test of the CCQM-PC (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
     July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second questionnaire.

197. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Fry WHAT IS PATIENT EXPERIENCE AND HOW DOES … Survey Principles • Surveys are developed and administered using research evidence: ► Surveys focus … Survey Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey … Patient Satisfaction Correlation with Other Key Outcomes CAHPS Survey Principles CAHPS Core Surveys … : Some Examples CAHPS Survey Content Examples of CAHPS Measures Examples of CAHPS Supplemental Items

198. The CAHPS Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - surveys; and conducting research on the various uses of survey data. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … The CAHPS User Network The CAHPS User Network is the principal source of CAHPS survey products, information … and the use of CAHPS surveys to improve quality. … Comparative information based on aggregated results for select CAHPS surveys.

199. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey Q&A and Wrap-Up “Introducing the CAHPS® Cancer Care Survey … ” Webcast Presented by the AHRQ CAHPS User Network June 13, 2017 12:30 – 2:00 p.m. … ET To Ask a Question www.ahrq.gov/cahps50 https://www.ahrq.gov/cahps www.ahrq.gov/cahps Wrap-Up … • Complete the evaluation survey at the end of the webcast … • Contact us with any questions. 51 www.ahrq.gov/cahps Questions or comments?

200. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-intro-fry.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey Introducing the CAHPS® Cancer Care Survey A Webcast Presented … ET Our Focus Today • Introduce the new CAHPS Cancer Care Survey, which measures patients’ experiences … • This survey was developed by American Institutes for Research and Mayo Clinic, with funding from … • Overview of CAHPS • Overview of CAHPS Cancer Care Survey • Q&A • Sampling, Administration, and … the CAHPS® Cancer Care Survey Our Focus Today Agenda Today’s Speakers Need Help?