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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-smith.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
CAHPS for Cancer Care:
Setting the Stage to Assess Quality … Instruments developed in concert with clinical partners in
oncology settings and stemming from other CAHPS … surveys
As users (like you!) … begin to adopt these surveys, we at NCI
and AHRQ are interested in the application and uses of the data … CAHPS for Cancer Care: Setting the Stage to Assess Quality of Carefrom and for Cancer Patients
CAHPS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_cg_cahps_chartbook.pdf
January 01, 2014 - sponsors may add to the 12-month or 6-month CG-CAHPS core surveys. … respondents and practice sites submitting the 12-month and 6-month
surveys with and without the PCMH … assessments of quality as measured by CAHPS surveys. … and 2014)
representing over 8 million respondents across all CG-CAHPS survey versions. … the CAHPS Database with the following:
Respondent-level survey data
Practice characteristics
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
©2017 MFMER | slide-32
CAHPS Cancer Care Survey
Sampling … Cancer Surgery
• See the document “Fielding the CAHPS® Cancer Care
Survey” for specific algorithms … ”
©2017 MFMER | slide-41
Sampling Recommendations
• Avoid Overlap with Surveys Mandated by CMS … • Hospitals eligible for the CAHPS Hospital Survey
(HCAHPS) and surgery centers eligible for the … CAHPS Outpatient and Ambulatory Survey (OAS
CAHPS) must follow rules established by the
Centers for
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www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
August 01, 2025 - CAHPS Home and Community-Based Services (HCBS) Survey Database
The CAHPS Home and Community-Based … Participation is free and open to all users of this survey, provided the questionnaires are administered … This CAHPS Data Tool presents the following data: Overview: The number of programs and respondents represented … in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
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www.ahrq.gov/cahps/surveys-guidance/hospice/index.html
August 01, 2025 - CAHPS Hospice Survey
The CAHPS Hospice Survey asks primary informal caregivers (i.e., family … Use of the Survey The Centers for Medicare & Medicaid Services (CMS) implements the CAHPS Hospice Survey … documentation for survey administration, please visit CMS's CAHPS Hospice Survey website. … Quality Measures From the CAHPS Hospice Survey Effective April 2025, the CAHPS Hospice Survey has 38 … calculating publicly reported CAHPS Hospice Survey measure scores.
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
July 01, 2025 - Analyzing CAHPS Survey Data
Users of CAHPS surveys may take a few different approaches to analyzing … The CAHPS team supports users in conducting their analyses of the closed-ended surveys by developing … First Step: Get Data Ready for Analysis Consult Preparing Data from CAHPS Surveys for Analysis (PDF … AHRQ’s CAHPS Consortium developed the CAHPS Analysis Program to work with all CAHPS surveys. … Instructions for Analyzing Data from CAHPS Surveys (PDF, 1.2 MB)— updated July 2025 .
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www.ahrq.gov/cahps/about-cahps/principles/index.html
January 01, 2020 - Principles Underlying CAHPS Surveys
In 1999, the CAHPS Consortium articulated a set of design … focus of the survey. … CAHPS surveys consist of a core set of questions that are administered to all respondents in a standardized … CAHPS surveys are suitable for comparisons across heterogeneous populations. … CAHPS surveys can be self-administered.
1. Crofton C, Lubalin JS, Darby C.
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www.ahrq.gov/cahps/news-and-events/news/archive/index.html
June 01, 2024 - Advances in Survey Methodology: Summary of AHRQ CAHPS® Research Meeting (March 2019) In September 2018 … Enhancing the representativeness of CAHPS survey respondents. … These questions, called the Patient Narrative Elicitation Protocol (beta version), prompt survey respondents … program, has been expanding its use of CAHPS surveys, including the CG-CAHPS Surveys. … The change would affect: All versions of the CG-CAHPS Surveys: 12-Month Survey.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - Understanding CAHPS® Surveys Webcast Transcript
Understanding CAHPS® Surveys: A Primer for New Users … Fry, Slide 18
The way that CAHPS Surveys are designed, there is a core questionnaire. … questionnaire. … You adjust for the
characteristics about survey respondents, things like age, education and health status … CAHPS Surveys, when we talk about the core
questionnaire, those really cover the essential domains in
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … - GINSBERG
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP
Director, CAHPS and Surveys on Patient … data
−Informative reporting of CAHPS data
−Quality improvement using CAHPS data
►Develops surveys and … survey data
10
CAHPS Surveys: Gold standard for patient
experience measurement
CAHPS Surveys: … ,
plans, providers, programs
11
Uses of CAHPS Surveys
• Value-based purchasing
• Public reporting
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www.ahrq.gov/cahps/surveys-guidance/home/index.html
November 01, 2023 - CAHPS Home Health Care Survey
The CAHPS Home Health Care Survey asks patients who receive home … How To Get the CAHPS Home Health Care Survey and Administrative Guidance
To access this survey, supplemental … Quality Measures from the CAHPS Home Health Care Survey
The Home Health Care Survey produces the following … Development of the CAHPS Home Health Care Survey
This survey was developed by the Agency for Healthcare … The TEP members were asked to comment on the priority they would give items in the draft questionnaire
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www.ahrq.gov/cahps/about-cahps/glossary/index.html
May 01, 2024 - CAHPS Products or Surveys These terms can be used interchangeably to refer to the various CAHPS surveys … To review the current family of surveys, go to CAHPS Surveys and Guidance . … as a CAHPS ® survey. … Users of CAHPS surveys include sponsors as well as other organizations that may use survey results for … domain or function, or to examine other characteristics of respondents.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-transcript.pdf
September 01, 2019 - Today's program focuses on an issues
that's more likely seen in a survey methods seminar than one on … patient experience of care, but the issue of
increasing response rates on surveys and inviting respondents … Ginsberg, Slide 10
Let me say a few words about the CAHPS surveys. … You're going to hear today from survey methods researchers who have worked on CAHPS efforts for many, … /cahps | 8 of 17
additional narrative item sets for other CAHPS surveys starting with child age gaps
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-corrothers.pdf
January 01, 2021 - HCBS CAHPS Survey Database: What You Need to Know - CORROTHERS
21
CAHPS HOME AND COMMUNITY-BASED … SERVICES SURVEY
DATABASE
Michael Corrothers
HCBS CAHPS Database Lead,
Westat
22
CAHPS Database … Overview
• Central repository of data for selected CAHPS surveys
o CAHPS Health Plan (HP) Survey
o … CAHPS Home and Community-Based Services
(HCBS) Survey
o NEW: CAHPS Child Hospital (CHCAHPS) Survey … HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE
CAHPS Database Overview
HCBS CAHPS Database
Benefits
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-technical-assistance.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey-WOODWARD … 22
Helpful Resources
• AHRQ CAHPS Guidance: https://www.ahrq.gov/cahps/surveys-
guidance/hcbs/index.html … • CMS HCBS CAHPS Survey and TA Materials (Materials will be updated
on the Medicaid.gov website in … /cahps-home-and-community-based-services-survey-10-
english.pdf
• HCBS CAHPS TA Guide for Survey Administration … /surveys-guidance/hcbs/index.html
https://www.medicaid.gov/medicaid/quality-of-care/downloads/cahps-home-and-community-based-services-survey
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cahpsdatabase.ahrq.gov/files/HCBS/HCBS-DUA-with-CMS-Authorizations.pdf
December 01, 2024 - Survey data they provide to the CAHPS Database for purposes of reporting state-level HCBS
CAHPS Survey … surveys. … that have
administered the HCBS CAHPS Survey and are willing to submit their HCBS CAHPS Survey data … 2 of 7
Last Updated December 2024
b) Respondent-level HCBS CAHPS Survey data that are de-identified … A Participating Organization will submit its final, de-identified respondent-level HCBS CAHPS Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-quality-measures.pdf
January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … The Technical Assistance Guide for Administration of HCBS CAHPS Survey expands use of the
HCBS CAHPS … Survey to individuals with mental health and substance use disorders.
16
HCBS CAHPS Survey Structure … administered by an interviewer (in person or by telephone–
participant’s choice)
Assistance & proxy respondents … CMS HCBS Quality Strategy Elements
HCBS Quality Initiatives: HCBS CAHPS Survey
HCBS CAHPS Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
January 01, 2012 - of surveys included in the 2011 and 2010 CG-CAHPS Databases … Table 3-1 summarizes the number of survey respondents and practices contained in the CG-
CAHPS Database … CAHPS Database
The CAHPS Database is the repository for data from selected CAHPS surveys. … assessments of quality as measured by CAHPS surveys. … the CAHPS Database with the following:
• Respondent-level survey data
• Practice characteristics
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - 2020 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2020 CAHPS Health Plan Survey … Appendix A presents the number of Medicaid and CHIP survey respondents by State included in the
2020 … CAHPS Health Plan Survey Database. … Plans
and Medical Care
6
both outgoing and incoming surveys. … All results presented in these charts are calculated at the respondent level.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
January 01, 2021 - How Are CAHPS® Survey Results Used?
HOW ARE CAHPS SURVEY
RESULTS USED?
Dale Shaller, M.P.A. … Principal
Shaller Consulting Group
Major Uses of CAHPS Surveys
• Public reporting
• Value-based … Ambulatory Care
Improvement Guide
33
CAHPS Database
• Databases are for selected CAHPS surveys … Chartbook
HOW ARE CAHPS SURVEY RESULTS USED? … of Patient Experience Improvement
Using CAHPS Surveys To Improve Patient Experience
CAHPS Ambulatory