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1121. SOPS™ ASC Webcast Transcript (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-asc-webcast-transcript-non-ad.pdf
      February 01, 2019 - Director, CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare Research … Famolaro, Slide 21 On average, across pilot sites, 88% of respondents reported always or most of the … Famolaro, Slide 30 One way that you can easily enter your respondent data and automatically calculate … I just want to specifically stress the SOPS surveys are trademarked by AHRQ and so the survey items … Again, the SOPS ASC survey is really meant for outside or its separate Ambulatory Surgery Center surveys

1122. HCUP Fast Stats FAQ – HCUP Fast Stats Data Tools
      datatools.ahrq.gov/hcup-fast-stats/faq/
      January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Educational Links About HC ICD9 CCS ICD10 CCSR Precisions Standards Price Indices Survey … Safety Resources Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare … (MEPS) Household Component (HC) Medical Expenditure Panel Survey (MEPS) Insurance Component (IC)

1123. Evaluating the CHIPRA Quality Demonstration Grant Program: An Overview (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/qtag-presentation.pdf
      September 01, 2015 - workgroups on quality of care measures - Worked across State agencies to link data - Fielded CAHPS … collection - Challenges linking Medicaid/CHIP data to other sources (for example, immunization, survey

1124. Appendix VII: Public Comments Submitted Between March 7 and March 21, 2008 | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apvii.html
      June 01, 2010 - The questionnaire and data set include items that capture characteristics of the respondents and information … uSPEQ® Sample Questionnaire. … Measures: From CAHPS® PWMI: degree to which consumers found it easy to get someone from Medicaid … care and options for obtaining it. 18: Client Satisfaction Goal: Interviews and paper and online surveys … surrogate respondents are also used when the person with dementia is too impaired to respond or his/her

1125. PowerPoint Presentation (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/supln-slides.pdf
      January 24, 2025 - – States can link to other administrative data sources, including immunization registries – One survey-based … measure (CAHPS) – Two EHR measures added in 2013 and 2015 20 20 For Assistance Reporting the … organizations (EQROs) to support measure reporting • Partnering with universities • Fielding CAHPS … survey more systematically • Developing standard testing procedures to ensure measure accuracy … Support o Geo-spatial analysis o Managed Care Quality Measure report card since 2007 (HEDIS and CAHPS

1126. SOPS™ ASC Webcast Transcript (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-asc-webcast-transcript-ad.pdf
      February 01, 2019 - Director, CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare Research … Famolaro, Slide 22 Then on average across pilot sites, 87% of respondents gave their ASC an overall … Finally, you can see that 73% of respondents responded positively that immediately after procedures, … Famolaro, Slide 30 One way that you can easily enter your respondent data and automatically calculate … I just want to specifically stress the SOPS surveys are trademarked by AHRQ and so the survey items

1127. Children's Health Insurance Program Reauthorization Act (CHIPRA) | Agency for Healthcare Research and Quality
      www.ahrq.gov/policymakers/chipra/index.html
      March 01, 2019 - Clearinghouse™ (NQMC) Pediatric Quality Indicators Consumer Assessment of Healthcare Providers and Systems (CAHPS … ® ) MEPS Topics: Children's Health; reports and data files from AHRQ's Medical Expenditure Panel Survey

1128. Department of Health and Human Services National Institutes of Health - National Institute for Research on Safety and Quality (NIRSQ) (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cpi/about/mission/budget/2021/FY_2021_CJ_NIRSQ.pdf
      January 01, 2021 - Each SOPS survey has an accompanying toolkit that contains: survey forms, survey items and dimensions … services among adults (the Preventive Services Self-Administered Questionnaire (PSAQ) in the AHRQ Medical … It is a self-administered questionnaire that will be included as part of the standard MEPS starting … years, makes it possible to determine how changes in respondents' health status, income, employment … The MEPS Household Component (HC) collects nationally representative information from household respondents

1129. Appendix III (continued) | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiic.html
      June 01, 2010 - : Consumer and caregiver Mode of Data Collection: In-person, structure interview; respondents follow … CAHPS® surveys for children and adults are included as measures of client experience. … Respondent: N/A Mode of Data Collection: N/A Total Items/indicators: 16 survey preparation … Respondent: N/A Mode of Data Collection: N/A Total Items/indicators: 23 survey preparation … Tool or Measure Set: Importance/Satisfaction (IS) Map® Data Source: Consumer Survey Respondent:

1130. References | Agency for Healthcare Research and Quality
      www.ahrq.gov/healthsystemsresearch/hspc-research-study/references.html
      June 01, 2020 - As of December 5, 2019: https://www.ahrq.gov/patient-safety/resources/advancing.html ———, “About CAHPS … As of October 2, 2019: https://www.ahrq.gov/cahps/about-cahps/index.html ———, “About EvidenceNOW: … October 25, 2018: https://digital.ahrq.gov/ahrq-funded-projects ———, “Medical Expenditure Panel Survey … Berenson, Patient-Centered Medical Home Recognition Tools: A Comparison of Ten Surveys’ Content and Operational … 19090596/ Sebastiani, Fabrizio, “Machine Learning in Automated Text Categorization,” ACM Computing Surveys

1131. Part Two: Design of Physician Feedback Reporting Systems | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/tools/confid-report/system-design.html
      February 01, 2016 - readmissions (or mortality) for heart failure Patient centered care measures Example: Use of survey … obtained from medical records, registries, administrative or claims databases, observations, or patient surveys … Or in the case of low CAHPS iii communication scores, an improvement plan might include a review of … iii CAHPS = Consumer Assessment of Healthcare Providers and Systems.

1132. AHRQ Comparative Health System Performance Initiative: Annual Workshop (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/chsp/news-and-events/events/workshops/chsp-annual-workshop1-slides.pdf
      September 29, 2016 - Survey of ACOs (1-3, 4 pending) • National Survey of Physician Organizations (1-3) • Clinical data … responses • Initial surveys completed 2016 (hip, knee, spine episodes; advanced illness & palliative … design with sampling probabilities and quantity of surveys depending on the size and composition of … • Gather performance data from regional partners – HEDIS • Preventive, acute, and chronic care – CAHPS … 9797 Data sources • Alignment of data sources – Claims (Medicare, commercial) – PQRS scores – CAHPS

1133. Info FAQs | Agency for Healthcare Research and Quality
      www.ahrq.gov/faqs/index.html?page=3
      December 20, 2012 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys … Can I modify the Surveys on Patient Safety Culture? … To maintain comparability and consistency across SOPS surveys, you should not modify the surveys. … Any supplemental items or additional items from other surveys must be added to the end of the SOPS survey

1134. Comparative Reports on Health Plans | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
      December 01, 2022 - The scores for patient experience with health plans use CAHPS rating and composite measures. … Power and Associates, which presents ratings of plans by state based on a survey of a representative

1135. I. Introduction | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/reports/hotline/intro1.html
      May 01, 2016 - In the late 1990s, up to 42 percent of the respondents in a Louis Harris Poll reported that they or a … (such as the Consumer Assessment of Healthcare Providers and Systems [CAHPS] and Press Ganey), which … prescription, inquiring about problems with the medication. 42 In an evaluation, 50 percent of 267 respondents … patient safety experts, health IT experts, physicians, patient and consumer reporting experts, and survey … Appendix C is the Operations Manual, which contains the consumer event reporting forms, surveys, Web

1136. Strategies to Better Engineer Safety into Healthcare Delivery (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/engineering-safety-practice/safety-engineering-strategies.pdf
      March 06, 2025 - Support Resources AHRQ • Feedback from Consumer Assessment of Healthcare Providers and Systems (CAHPS … )  • Feedback from Surveys on Patient Safety Culture (SOPS)  • Feedback from Patient Safety Leadership … url_ver=Z39.88-2003&rfr_id=ori:rid:crossref.org&rfr_dat=cr_pub%20%200pubmed https://www.ahrq.gov/cahps … /index.html https://www.ahrq.gov/cahps/index.html https://www.ahrq.gov/sops/index.html https://psnet.ahrq.gov … 2BHJomG7j42UZwR7xm64GI0rePU%3D&reserved=0 https://psnet.ahrq.gov/primer/burnout https://www.ahrq.gov/sops/surveys

1137. Best Practices in Public Reporting No. 1: How To Effectively Present Health Care Performance Data To Consumers | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/tools/public-reporting/guide1.html
      August 01, 2018 - Consumers and Clinical Experts Define Quality Differently In a national survey, the top three factors … in a consumer-driven era: showing differences is crucial to informed consumer choice. 10th National CAHPS … Return to Contents References and Resources 2006 survey: what consumers want to know about their … Presentation at the 10th National CAHPS ® User Group Meeting, Baltimore, MD, 2006. … National survey on consumers' experiences with patient safety and quality information.

1138. II. Hotline Design and Development | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/reports/hotline/design2.html
      May 01, 2016 - methodology. … Usability Survey The 13-item post-submission usability survey was to be offered to consumers immediately … The survey was a modified Lewis Post-Study System Usability Questionnaire, 46 with minor edits to make … well as the survey itself. … such as the CAHPS) or have been used in other patient safety reporting instruments.

1139. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
      April 01, 2022 - are many tools for cataloguing patient or member complaints that allow you to track the problems by CAHPS … Develop a complaint database Develop a computerized database that catalogs complaints by CAHPS … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

1140. 5. Improving Data Collection across the Health Care System | Agency for Healthcare Research and Quality
      www.ahrq.gov/research/findings/final-reports/iomracereport/reldata5.html
      May 01, 2018 - Surveys Federal and state health agencies administer surveys that are primary sources for estimating … Survey (NHIS), the National Latino and Asian American Survey (NLAAS), and the California Health Interview … Survey (CHIS). … Other surveys, such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS®), are designed … modality (e.g., the marginal cost of adding one more Samoan respondent would be greater for in-person