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1041. Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-benefits-participation.pdf
      January 01, 2019 - Introducing the Child HCAHPS® Survey Database webcast-Toomey-2 BENEFITS OF PARTICIPATION Sara Toomey … of Participation • First comprehensive database for Child HCAHPS • Free resource available to all survey

1042. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
      April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: · Q1: During this hospital stay, how … If a hospital wants to improve their CAHPS Hospital Survey scores related to physician communication, … an aim might be “to improve scores on CAHPS Hospital Survey Questions 5, 6, and 7 by 5 percent within … , and staff surveys.

1043. Best Practices in Public Reporting No. 2: Maximizing Consumer Understanding of Public Comparative Quality Reports: Effective Use of Explanatory Information | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/tools/public-reporting/guide2.html
      June 01, 2017 - Focus groups were conducted before finalizing the Hospital CAHPS survey, for example. … ® surveys: People seem to naturally understand this kind of measure. … questionnaires to make sure potential respondents would consistently understand questions and possible … Watch for parts of a page where the respondent spends more time or less time, when they seem confused … The use of cognitive testing to develop and evaluate CAHPS ® 1.0 core survey items.

1044. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
      April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: • Q1: During this hospital stay, … Hospital Survey scores related to physician communication, an aim might be “to improve scores on CAHPS … in place at your hospital, such as patient and family focus groups, patient and family satisfaction surveys … , and staff surveys.

1045. Tool 6: How To Monitor RED Implementation and Outcomes | Agency for Healthcare Research and Quality
      www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool6.html
      March 01, 2025 - Patient survey. 11.  … You can administer the surveys by mailing a survey to the patient after discharge or by administering … Mail surveys are less expensive but typically have low response rates. … of care, and have been validated as part of the CAHPS® development process. … (CAHPS® is the Consumer Assessment of Healthcare Providers and Systems, and HCAHPS is the hospital version

1046. Tool 6: How To Monitor RED Implementation and Outcomes | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool6.html
      March 01, 2025 - Patient survey. 11.  … You can administer the surveys by mailing a survey to the patient after discharge or by administering … Mail surveys are less expensive but typically have low response rates. … of care, and have been validated as part of the CAHPS® development process. … (CAHPS® is the Consumer Assessment of Healthcare Providers and Systems, and HCAHPS is the hospital version

1047. Info FAQs | Agency for Healthcare Research and Quality
      www.ahrq.gov/faqs/index.html?page=12
      AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys

1048. Info FAQs | Agency for Healthcare Research and Quality
      www.ahrq.gov/faqs/index.html?page=6
      October 01, 2020 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … There is room for written comments at the end of the survey. … Can I use the Surveys on Patient Safety Culture outside the United States? … AHRQ’s permission to translate and/or use the surveys internationally. … Can I compare my medical office's survey results against other medical offices?

1049. Best Practices in Public Reporting No. 2: Maximizing Consumer Understanding of Public Comparative Quality Reports: Effective Use of Explanatory Information (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/public-reporting/report-2-public-reporting.pdf
      June 01, 2010 - Focus groups were conducted before finalizing the Hospital CAHPS survey, for example. … surveys: People seem to naturally understand this kind of measure. … questionnaires to make sure potential respondents would consistently understand questions and possible … Watch for parts of a page where the respondent spends more time or less time, when they seem confused … The use of cognitive testing to develop and evaluate CAHPS 1.0 core survey items.

1050. Info FAQs | Agency for Healthcare Research and Quality
      www.ahrq.gov/faqs/index.html?page=16
      January 01, 2014 - AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers and Systems (CAHPS … Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys

1051. Improving Uptake and Use of Personal Health Records - Final Report (pdf file)
      digital.ahrq.gov/sites/default/files/docs/publication/r18hs018656-bates-final-report-2012.pdf
      January 01, 2012 - which we consider as our baseline survey. … In 2012 the CAHPS ambulatory care survey was extended to include the health information technology … This final survey included all adopters who responded to the baseline survey (369 of the 372 adopters … In addition, this survey included items on perceived attributes of innovation that we used in our baseline … Our implementation of the six-month and twelve-month surveys followed the Dillman tailored design approach

1052. Information to Help Hospitals Get Started (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
      April 05, 2013 - For example, many of the CAHPS® Hospital Survey measures reflect key elements of patient and family engagement … strategic plan Can help your hospital realize quality and safety improvements (e.g., improvements in CAHPS … discuss any data you have collected during Step 1, such as information from patient experience of care surveys … Over time, metrics included on dashboards may evolve into more outcomes-oriented measures, such as CAHPS … Hospital Examples: Adding Questions to Patient Experience of Care Surveys to Assess Patient and Family

1053. Module Menus | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/menus.html
      February 01, 2022 - Getting feedback with surveys. Survey basics: Survey considerations. Custom surveys. … Steps to create a custom survey. Voices from the field (video). Standardized surveys. … CAHPS® Clinician and Group (CG) Survey. Visual surveys. Caution in interpreting survey data. … Apply your knowledge: Design a survey. … survey data.

1054. FECC Surveys (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
      June 01, 2025 - FECC Surveys … Answer the questions in this survey for the child named in the letter that came with this survey. … You may notice a number on the cover of the survey. … Did someone help you complete this survey? … Sometimes  Usually  Always CC SERVICE OUTCOMES (Items 11 and 12 are not part of FECC - adapted from CAHPS

1055. Explaining Comparisons of Health Care Quality Scores | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/translate/compare/explain.html
      March 01, 2016 - ”   [1] This testing was done initially to explore how to add data from the CAHPS Hospital Survey

1056. SOPS™ 101 Webcast Transcript (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
      June 01, 2020 - As well, on the Consumer Assessment of Healthcare Providers and Systems, the CAHPS program, lives in … optional supplemental items sets that users may add to assess content in areas not included in the core questionnaire … The number of sites, and provider, and staff respondents included in the latest databases are shown … The hospital database is our largest database with over 300,000 respondents in 2018. … Famolaro, Slide 45 First of all, we examine the relationship between Hospital SOPS and Hospital CAHPS

1057. Using Telemedicine to Promote Patient Centered Care Among Underserved Individuals (pdf file)
      digital.ahrq.gov/sites/default/files/docs/publication/r18hs017202-bove-final-report-2011.pdf
      January 01, 2011 - (7.75 reports/month)) Measures of Behavior and Adherence We provided all subjects with questionnaires … In addition, the CAHPS questionnaire was competed at the beginning and end of the study. … CAHPS Survey. This survey examines the patient to physician interaction. … The questionnaire was administered to all subjects in the study at the initial and final visits. … Table 7 provides overall results of the surveys.

1058. SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
      January 01, 2020 - Director, CAHPS Division Center for Quality Improvement and Patient Safety Agency for Healthcare Research … methodology. … methodology to develop new items and to test them and we started this effort in 2016. … survey respondents showed a strong tendency to agree with or respond positively to most of the survey … enough providers and staff to eliminate any concerns that checking those boxes will identify them as a respondent

1059. HCUPnet Glossary – HCUPnet Data Tools
      datatools.ahrq.gov/hcupnet/glossary/
      January 01, 2022 - Us Español FAQs Email Updates Data Tools Home CAHPS … Safety Resources Data Tools FAQ HCUP Fast Stats FAQ HCUPnet FAQ Data Tools Home CAHPS … AHRQ Data Tools Consumer Assessment of Healthcare Providers and Systems (CAHPS) Healthcare … The designation of “Free-standing children’s hospital” is based on the AHA Annual Survey. … Obtained from the American Hospital Association (AHA) Annual Survey of Hospitals..

1060. SOPS™ 101 Webcast Transcript (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
      June 01, 2020 - As well, on the Consumer Assessment of Healthcare Providers and Systems, the CAHPS program, lives in … optional supplemental items sets that users may add to assess content in areas not included in the core questionnaire … respondents; and 255 Community Pharmacies with 1,603 respondents] New, in 2019, is the SOPS Ambulatory … Famolaro, Slide 45 First of all, we examine the relationship between Hospital SOPS and Hospital CAHPS … Then when it comes to the breakouts, we do break out our results by staff physician or staff respondent