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www.ahrq.gov/cahps/surveys-guidance/home/index.html
November 01, 2023 - CAHPS Home Health Care Survey
The CAHPS Home Health Care Survey asks patients who receive home … How To Get the CAHPS Home Health Care Survey and Administrative Guidance
To access this survey, supplemental … Quality Measures from the CAHPS Home Health Care Survey
The Home Health Care Survey produces the following … Development of the CAHPS Home Health Care Survey
This survey was developed by the Agency for Healthcare … The TEP members were asked to comment on the priority they would give items in the draft questionnaire
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
June 02, 2025 - CAHPS Clinician & Group Survey Comparison
CAHPS Clinician & Group Survey Differences
Page 1 … CAHPS Clinician & Group Survey: Differences between the core items in 3.0, 3.1, and Visit
4.0 (beta … CAHPS Clinician & Group Survey Differences
Page 2
Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0 … CAHPS Clinician & Group Survey Differences
Page 3
Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0 … CAHPS Clinician & Group Survey Differences
Page 4
Topic Adult 3.0 Item Adult 3.1 Item Adult 4.0
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www.ahrq.gov/cahps/surveys-guidance/mental-health/index.html
March 01, 2025 - CAHPS Mental Health Surveys
Many organizations are interested in assessing and improving patient … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data . … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data .
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-yount.pdf
January 01, 2022 - Useful Online Tools for CAHPS Survey Users - YOUNT
INTRODUCTION TO THE
CAHPS ANALYSIS PROGRAM
Naomi … Yount
Westat
User Network for CAHPS and SOPS
Analysis of Survey Results
• Calculation of survey … base SAS and SAS/STAT modules
• It enables CAHPS users to analyze data from any CAHPS
survey:
• Health … Data in
SAS
cahps
Instructions for Analyzing Data
from
CAHPS® Surveys in SAS®:
Using the CAHPS … ANALYSIS PROGRAM
Analysis of Survey Results
What is the CAHPS Analysis Program?
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www.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Respondent acceptance . … feature that makes it easier for respondents to complete the questionnaires correctly and quickly. … Learn more in a summary of a research meeting on advances in survey methodology . … How many returned questionnaires are needed to get reliable data for CAHPS surveys? … CAHPS survey results can be adjusted to account for external factors such as respondent age or other
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Q&A Session
“Strategies … for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AHRQ CAHPS … User Network
March 15, 2016
12:00 – 1:00 pm EDT
To Ask a Question
35 www.cahps.ahrq.gov
CAHPS … Health Plan Survey
37 www.cahps.ahrq.gov
CAHPS E-mail Updates
38 www.cahps.ahrq.gov
Thank You … • Evaluation Survey
• Please complete the evaluation survey. Your feedback
is important to us.
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www.ahrq.gov/cahps/cahps-database/hcbs-database/index.html
January 01, 2025 - CAHPS Home and Community-Based Services (HCBS) Survey Database
The CAHPS Home and Community-Based … Participation is free and open to all users of this survey, provided the questionnaires are administered … This CAHPS Data Tool presents the following data: Overview: The number of programs and respondents represented … in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
August 01, 2024 - Preparing Sample Files Before Collecting CAHPS Survey Data
Before a CAHPS survey goes into the … Contact information appropriate for the mode of administration (i.e., addresses for mail surveys, phone … Maintain confidentiality: Privacy assurances are central to encouraging respondent participation. … Survey vendors should have standard procedures in place for maintaining the confidentiality of respondents … There are several opportunities during the survey process to explain to respondents that their responses
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-bakdash.pdf
June 02, 2025 - development,
research, and hosting databases for selected CAHPS surveys
6
Patient Experience … Program: Gold Standard for Patient Experience
CAHPS surveys are considered the gold standard for patient … Health service research
10
CAHPS Survey Administration:
Improving Response Rates and Representativeness … Patient Experience
CAHPS Program: Gold Standard for Patient Experience
Uses for CAHPS Surveys … CAHPS Survey Administration: Improving Response Rates and Representativeness
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www.ahrq.gov/cahps/news-and-events/news/archive/index.html
June 01, 2024 - Advances in Survey Methodology: Summary of AHRQ CAHPS® Research Meeting (March 2019) In September 2018 … Enhancing the representativeness of CAHPS survey respondents. … These questions, called the Patient Narrative Elicitation Protocol (beta version), prompt survey respondents … program, has been expanding its use of CAHPS surveys, including the CG-CAHPS Surveys. … The change would affect: All versions of the CG-CAHPS Surveys: 12-Month Survey.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/end-of-life/end-of-life-care-survey-english.pdf
December 03, 2024 - CAHPS End of Life Care Survey
CAHPS End-of-Life Care Survey
Language: English
Notes
• Front cover … For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261
or cahps1@westat.com … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS End-of-Life Care Survey
12/03/2024 3
13. … 1 Too little
2 Right amount
3 Too much
CAHPS End-of-Life Care Survey
12/03/2024 4
Your … 1 English
2 Spanish
3 Another language
CAHPS End-of-Life Care Survey
12/03/2024 7
37.
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www.ahrq.gov/cahps/about-cahps/principles/index.html
January 01, 2020 - Principles Underlying CAHPS Surveys
In 1999, the CAHPS Consortium articulated a set of design … focus of the survey. … CAHPS surveys consist of a core set of questions that are administered to all respondents in a standardized … CAHPS surveys are suitable for comparisons across heterogeneous populations. … CAHPS surveys can be self-administered.
1. Crofton C, Lubalin JS, Darby C.
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www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
May 01, 2022 - Development of the CAHPS Health Plan Survey
AHRQ launched the development of the CAHPS Health … to learn what worked well, what needed improvement, and what they wanted to see in future surveys for … As part of this effort, the Consortium shared draft questionnaires with various stakeholders asking for … In order to determine whether the questionnaire items were understandable and meaningful to respondents … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys.pdf
January 01, 2020 - Recent Insights into CAHPS Survey Modes and Response Rates
Understanding CAHPS Surveys: A Primer … So we know that you're interested in a way to increase response rates
and reduce burden on survey respondents … Fry, Slide 21
As mentioned previously, in addition to the domains covered by the CAHPS core questionnaire … to your potential respondents. … Case mix adjusts for characteristics about survey respondents like age, education and health
status.
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
July 01, 2025 - Analyzing CAHPS Survey Data
Users of CAHPS surveys may take a few different approaches to analyzing … The CAHPS team supports users in conducting their analyses of the closed-ended surveys by developing … First Step: Get Data Ready for Analysis Consult Preparing Data from CAHPS Surveys for Analysis (PDF … AHRQ’s CAHPS Consortium developed the CAHPS Analysis Program to work with all CAHPS surveys. … Instructions for Analyzing Data from CAHPS Surveys (PDF, 1.2 MB)— updated July 2025 .
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Improving CG-CAHPS in … Evans, MA
Senior Vice President &
Chief Experience Officer
“Strategies for Improving CAHPS … Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
March … best practices “win/wins”
Silos and blaming Indicators chosen reflect work of the
team
Blaming the survey … leader buy-in and
support
Physician partnership
Lessons learned and take-home points
Know your survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Child Medicaid … Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were … of the
Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan
Survey. … CAHPS Health Plan Surveys Child Medicaid Survey 5.0
Child_Med_Eng_HP50_2155a.docx 09/01/2015
Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
September 01, 2015 - CAHPS Health Plan Survey Adult Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Adult Medicaid … Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were … of the
Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan
Survey. … CAHPS Health Plan Surveys Adult Medicaid Survey 5.0
Adult_Med_Eng_HP50_2152a.docx 09/01/2015
Survey
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www.ahrq.gov/cahps/surveys-guidance/hospice/index.html
December 01, 2023 - CAHPS Hospice Survey
The CAHPS Hospice Survey assesses the experiences of patients who died while … How To Get the CAHPS Hospice Survey and Administrative Guidance
To access this survey and all supporting … CMS provides translations of the CAHPS Hospice Survey in several languages. … Quality Measures from the CAHPS Hospice Survey
The Hospice Survey produces the following measures of … The development of the CAHPS Hospice Survey followed the standard CAHPS process.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-corrothers.pdf
January 01, 2021 - HCBS CAHPS Survey Database: What You Need to Know - CORROTHERS
21
CAHPS HOME AND COMMUNITY-BASED … SERVICES SURVEY
DATABASE
Michael Corrothers
HCBS CAHPS Database Lead,
Westat
22
CAHPS Database … Overview
• Central repository of data for selected CAHPS surveys
o CAHPS Health Plan (HP) Survey
o … CAHPS Home and Community-Based Services
(HCBS) Survey
o NEW: CAHPS Child Hospital (CHCAHPS) Survey … HOME AND COMMUNITY-BASED SERVICES SURVEY DATABASE
CAHPS Database Overview
HCBS CAHPS Database
Benefits