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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - CAHPS Health Plan Survey Child Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Child Medicaid … Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were … of the
Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan
Survey. … CAHPS Health Plan Surveys Child Medicaid Survey 5.0
Child_Med_Eng_HP50_2155a.docx 09/01/2015
Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-infographic.pdf
January 01, 2024 - 2024 HCBS CAHPS Survey Database Executive Summary Infographic
cahps
2024 Home and
Community-Based … Services Survey
Database Results
6,053
respondents
3,673
Multiple Populat ion Program
respondents … 603
Older Adult Program
respondents
326
Physical Disability Program
respondent s 828
Other … Services Survey Database:
https://www.ahrq.gov/cahps/cahps-database/index.html
https://www.ahrq.gov … /sites/default/files/wysiwyg/cahps/cahps-database/2024-HCBS-chartbook.pdf
https://www.ahrq.gov/cahps/
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/end-of-life/end-of-life-care-survey-english.pdf
December 03, 2024 - CAHPS End of Life Care Survey
CAHPS End-of-Life Care Survey
Language: English
Notes
• Front cover … For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261
or cahps1@westat.com … 1 Never
2 Sometimes
3 Usually
4 Always
CAHPS End-of-Life Care Survey
12/03/2024 3
13. … 1 Too little
2 Right amount
3 Too much
CAHPS End-of-Life Care Survey
12/03/2024 4
Your … 1 English
2 Spanish
3 Another language
CAHPS End-of-Life Care Survey
12/03/2024 7
37.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-evensen.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Overview of CAHPS Cancer Care
Survey
Christian Evensen, … for Cancer Care is Unique
Among CAHPS Surveys
1st time AHRQ co-sponsored a CAHPS
survey with a NIH … and 2 global ratings
• The full Clinician & Group survey is replicated in the
CAHPS Cancer Care survey … Overview of CAHPS Cancer Care Survey
Acknowledgements – AIR Team
CAHPS for Cancer Care is Unique … Among CAHPS Surveys
Development Included:
Three Parallel Surveys
Final Survey Content
Core Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-yount.pdf
January 01, 2022 - Useful Online Tools for CAHPS Survey Users - YOUNT
INTRODUCTION TO THE
CAHPS ANALYSIS PROGRAM
Naomi … Yount
Westat
User Network for CAHPS and SOPS
Analysis of Survey Results
• Calculation of survey … base SAS and SAS/STAT modules
• It enables CAHPS users to analyze data from any CAHPS
survey:
• Health … Data in
SAS
cahps
Instructions for Analyzing Data
from
CAHPS® Surveys in SAS®:
Using the CAHPS … ANALYSIS PROGRAM
Analysis of Survey Results
What is the CAHPS Analysis Program?
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
January 01, 2025 - Development of the CAHPS Adult Hospital Survey
The CAHPS Hospital Survey was conceived first … This pilot test included 132 hospitals and resulted in over 19,000 completed surveys. … items into existing questionnaires as well as alternative protocols for administering the survey. … their recommendations for the questionnaire and administration guidelines. … Proxy respondents not prohibited from answering survey for patient.
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www.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
July 01, 2024 - CAHPS American Indian Survey
The CAHPS American Indian Survey, developed in 2005, is a standardized … questionnaire that asks adult American Indians to report on and rate their experiences with tribal healthcare … Get the American Indian Survey The following documents are available for this survey: CAHPS American … : Translating surveys and other materials CAHPS survey design and administration Quality Measures from … Review CAHPS American Indian Survey Measures .
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2025-hcbs-infographic.pdf
January 01, 2025 - 2025 HCBS CAHPS Survey Database Executive Summary
cahps® 2025 Home and
Community-Based
Services Survey … Database Results
10,686
total
respondents
6,821
Multiple Population Program
respondents
1,171 … 473
Physical Disability Program
respondents
259
Acquired Brain Injury Program
respondents … Services Survey Database:
https://www.ahrq.gov/cahps/cahps-database/index.html
To view the full … https://www.ahrq.gov/cahps/cahps-database/index.html
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Q&A Session
“Strategies … for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AHRQ CAHPS … User Network
March 15, 2016
12:00 – 1:00 pm EDT
To Ask a Question
35 www.cahps.ahrq.gov
CAHPS … Health Plan Survey
37 www.cahps.ahrq.gov
CAHPS E-mail Updates
38 www.cahps.ahrq.gov
Thank You … • Evaluation Survey
• Please complete the evaluation survey. Your feedback
is important to us.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Improving CG-CAHPS in … Evans, MA
Senior Vice President &
Chief Experience Officer
“Strategies for Improving CAHPS … Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
March … best practices “win/wins”
Silos and blaming Indicators chosen reflect work of the
team
Blaming the survey … leader buy-in and
support
Physician partnership
Lessons learned and take-home points
Know your survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-bakdash.pdf
June 02, 2025 - development,
research, and hosting databases for selected CAHPS surveys
6
Patient Experience … Program: Gold Standard for Patient Experience
CAHPS surveys are considered the gold standard for patient … Health service research
10
CAHPS Survey Administration:
Improving Response Rates and Representativeness … Patient Experience
CAHPS Program: Gold Standard for Patient Experience
Uses for CAHPS Surveys … CAHPS Survey Administration: Improving Response Rates and Representativeness
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www.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - CAHPS Cancer Care Survey
The CAHPS ® Cancer Care Survey assesses the experiences of adult patients … CAHPS surveys into other languages . … Analyzing CAHPS survey data . … Review measures from the CAHPS Cancer Care Survey . … items that survey sponsors may add to the core questionnaire to gather additional information about
-
www.ahrq.gov/cahps/about-cahps/index.html
June 01, 2025 - CAHPS surveys. … , 728 KB) What are CAHPS Surveys? … Open this graphic for a quick overview of CAHPS surveys: Understanding CAHPS Surveys (PDF, 117 KB) … Learn more: Why Use a CAHPS Survey To Assess Patient Experience? … Additional Information About the CAHPS Program and Surveys Principles underlying CAHPS surveys— A set
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Introducing the CAHPS Child
Hospital Survey
A Webcast … ,
including the CAHPS Database
• CAHPS Surveys
• Assess patients’ experiences with care
• Developed … and services are in the public domain
3
www.cahps.ahrq.gov
CAHPS Family of Surveys
Facility … Child Hospital Survey
What is CAHPS? … Core CAHPS Design Principles
CAHPS Family of Surveys
CAHPS Consortium
Child HCAHPS Survey Development
-
www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
August 01, 2024 - Preparing Sample Files Before Collecting CAHPS Survey Data
Before a CAHPS survey goes into the … Contact information appropriate for the mode of administration (i.e., addresses for mail surveys, phone … Maintain confidentiality: Privacy assurances are central to encouraging respondent participation. … Survey vendors should have standard procedures in place for maintaining the confidentiality of respondents … There are several opportunities during the survey process to explain to respondents that their responses
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
June 02, 2025 - protocols
► CAHPS Clinician & Group Survey
42
Survey Protocols
1. … Standard mail: Mail questionnaire; mail reminder; second questionnaire
(1176 respondents)
2. … mail questionnaire (782 respondents)
3. … • Standard mail protocol: Mail questionnaire; mail reminder;
second questionnaire (769 respondents … methods, including combinations
61
Comparisons of Electronic and Mail Survey Approaches
Research
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh-2352a.docx
October 30, 2020 - CAHPS Clinician & Group Adult Survey 3.0
CAHPS® Clinician & Group Survey with Patient-Centered … Survey users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey.
· Supplemental … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … 1|_| Male
2|_| Female
CAHPS Clinician & Group Adult Survey 3.0 with PCMH Questions
5
33.
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www.ahrq.gov/cahps/surveys-guidance/mental-health/index.html
March 01, 2025 - CAHPS Mental Health Surveys
Many organizations are interested in assessing and improving patient … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data . … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data .
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hcbs-infographic.pdf
January 01, 2023 - 2023 HCBS CAHPS Survey Database Executive Summary
2023 Home and
Community-Based
Services Survey … Database Results
3,352
Multiple Population Program
respondents
664
Older Adult Program
respondents … 330
Acquired Brain Injury Program
respondents
288
Physical Disability Program
respondents … Survey Database:
https://www.ahrq.gov/cahps/cahps-database/index.html
http://www.ahrq.gov/
https:/ … /cahps/cahps-database/index.html
-
www.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Respondent acceptance . … feature that makes it easier for respondents to complete the questionnaires correctly and quickly. … Learn more in a summary of a research meeting on advances in survey methodology . … How many returned questionnaires are needed to get reliable data for CAHPS surveys? … CAHPS survey results can be adjusted to account for external factors such as respondent age or other