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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - 8
Percentage Distribution of 2022 Survey Respondents by State
CAHPS Health Plan Survey … RESPONDENT UTILIZATION DATA
Table C-1. 2022 CAHPS Health Plan Survey Respondent Utilization Data … Respondent-level survey results are calculated across all
respondents in the Database, ignoring their … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/fielding-the-survey-hp50-2013 … Medicaid
Respondent Characteristic Highlights
Percentage Distribution of 2022 Survey Respondents
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
December 01, 2018 - )®
Using CAHPS Surveys
Hiring a CAHPS Survey Vendor … )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project … of CAHPS surveys of patient experience typically seek out and contract with a survey vendor to administer … surveys:
CAHPS Health Plan Survey: NCQA Certified CAHPS 5.0H Survey Vendors
CAHPS Patient-Centered
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-ahrq.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren … narrative protocols
for purposes of facilitating quality improvement
► Effectiveness of different survey … administration modes for
collecting CAHPS data
10
CAHPS Surveys
• CAHPS surveys are the gold standard … • The CAHPS program captures the patient’s voice.
• Surveys measure patient experience of care in … Patient Experience of Care Research at AHRQ
CAHPS Surveys
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
March 11, 2016 - CAHPS
CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Patient-Centered Medical Home
Population … Survey 3.0
Population Version: Child
Language: English
Read about the Patient-Centered Medical Home … Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental items in order to meet … Please answer these questions about the provider named in Question 1 of this survey. … 3
Document No. 2358-2a
www.ahrq.gov/cahps
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/compare/CAHPS-Database-2012-CG-Chartbook.pdf
January 01, 2012 - of surveys included in the 2011 and 2010 CG-CAHPS Databases … Table 3-1 summarizes the number of survey respondents and practices contained in the CG-
CAHPS Database … CAHPS Database
The CAHPS Database is the repository for data from selected CAHPS surveys. … assessments of quality as measured by CAHPS surveys. … the CAHPS Database with the following:
• Respondent-level survey data
• Practice characteristics
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
December 01, 2023 - ®)
Surveys and Guidance
Health Plan
Medicare Version of the Health Plan Survey … ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … The results from the Medicare CAHPS surveys are published in the Medicare & You handbook and in the … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire
CAHPS® Child Hospital Survey and Instructions … Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing the … CAHPS® Child Hospital Survey and Instructions
CAHPS Child Hospital Survey: Overview of the Questionnaire … Because parents are the most common respondents to
the survey, the table below refers to the respondent
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
AHRQ’s CAHPS® Program
Caren Ginsberg
Director, CAHPS Division … 13
CAHPS
Core Survey
Supplemental
Items
CAHPS Customized
Survey
www.ahrq.gov/cahps
CAHPS Design … in
October
• 2016: 382 health plans;
148,000 respondents
Clinician & Group
• Initiated in 2010 … Surveys: Some Examples
CAHPS Supplemental Item Sets: Some Examples
CAHPS Design Principles
Uses of … CAHPS Surveys
AHRQ CAHPS Database
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-research-abstract-form.pdf
January 01, 2024 - Replication of statistics published in the CAHPS Health Plan Survey
Chartbook, CAHPS Clinician & Group … Survey Chartbook, CAHPS Child Hospital Survey
Chartbook, or CAHPS Home & Community Based Services Chartbook … January 2024 2
Methodology [Specify measures and proposed analyses, including level of analysis, i.e., respondent … Type Survey Population and Version
Database
Years
Available
Survey
Administration
Periods … Please note the survey versions may be different.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
January 01, 2024 - Replication of statistics published in the CAHPS Health Plan Survey
Chartbook, CAHPS Clinician & Group … Survey Chartbook, CAHPS Child Hospital Survey
Chartbook, or CAHPS Home & Community Based Services Chartbook … Project Title
Relationships between CAHPS Health Plan Survey Measures and
Global Ratings as well as … H2: Patient experience scores will vary based on respondent race
and ethnicity. … ]
Measures:
Hypothesis 1:
Independent variables
- All Adult CAHPS Health Plan Survey measures
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/echo/index.html
May 01, 2022 - Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Group Survey and the CAHPS Health Plan Survey
CAHPS Experience of Care and Health Outcomes (ECHO) … & Group Survey can add a short set of six question to ask respondents about their experiences with access … in administrative codes) or refinements in the sampling guidance provided for newer CAHPS surveys. … The CAHPS team did not develop and test a set of measures from the child version of the surveys.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
2020 Health Plan
Survey Database … rate their health plan based on the 2020 Consumer Assessment of
Healthcare Providers and Systems (CAHPS … ®) Health Plan Survey Database. … Highest Scoring
Measure
How Well Doctors
Communicate
82 percent of CHIP respondents
indicated … Lowest Scoring
Measure
Getting Needed Care
55 percent of Adult Medicaid
respondents indicated that
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/ich/index.html
November 01, 2023 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … In-Center Hemodialysis Survey
The CAHPS In-Center Hemodialysis Survey asks adults with end-stage … How To Get the CAHPS In-Center Hemodialysis Survey and Administrative Guidance
To access this survey … https://www.ahrq.gov/cahps/surveys-guidance/ich/index.html
Back to
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www.qualitymeasures.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS Surveys … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … We are continuing to enhance CAHPS surveys to meet users’ needs all the time. … https://www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-analysis-evensen.pdf
June 26, 2017 - Introducing the CAHPS Cancer Care Survey
Analysis of Results
Chris Evensen
43
Scoring
Use the … CAHPS macro version 4.1 for the scoring
• The macro is an analysis program developed in SAS by
CAHPS … Macro is available here: https://www.ahrq.gov/cahps/surveys-
guidance/helpful-resources/analysis/index.html … /surveys-guidance/helpful-resources/analysis/index.html
Macro is standardized and flexible
The macro … Age
Education
General health rating
Mental health rating
Survey mode
Respondent had help
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
May 01, 2022 - ®)
About CAHPS
Surveys and Guidance
American Indian
Survey Measures
Development … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … American Indian Survey
The CAHPS American Indian Survey is a standardized questionnaire that … :
Translating surveys and other materials
Analyzing CAHPS survey data
Quality Measures From the … https://www.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-resources.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Lehrman
Available ED CAHPS Survey
Resources … Survey
Documentation
On CMS website
Contains:
ED CAHPS Survey instruments in English and Spanish … ED CAHPS Recommended Guidelines for survey
administration, data analysis, and web survey design … ED CAHPS Fact Sheet
ED CAHPS Frequently Asked Questions
Historical versions of the survey ( … Survey Resources
Benefits of Using the ED CAHPS Survey
Available ED CAHPS Survey Documentation
Available
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-survey-admin.pdf
October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Becker
ED CAHPS Survey Administration … 0 Less than 5 minutes
0 5 to 15 minutes
0 More than 15 minutes
Back Next
ED CAHPS Web Survey … Survey Administration
ED CAHPS Patient Eligibility
ED CAHPS Ineligible Patients
Recommended Sampling … for the ED CAHPS Survey
Timing of ED CAHPS Survey Administration
Testing of ED CAHPS Survey Mode Protocols … ED CAHPS Mail and Web-based Modes, Side-by-Side
ED CAHPS Web Survey Design
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-introducing.pdf
March 01, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Parast
Introducing the Emergency
Department … (ED) CAHPS Survey
12
Layla Parast, Ph.D.,
Senior Statistician,
RAND
Acknowledgements:
ED CAHPS … )
CAHPS® trademark received March 2020
Renamed the ED CAHPS Survey in 2020
18
Survey Development … Instrument Team and CAHPS
Consortium (2012 - 2020)
19
ED CAHPS Survey Content
The ED CAHPS survey … ED CAHPS Survey Content
ED CAHPS, Mail Version
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
September 01, 2015 - CAHPS Health Plan Survey Adult Medicaid Survey 5.0
CAHPS® Health Plan Surveys
Version: Adult Medicaid … Survey 5.0
Language: English
Notes
• Release of 5.0 version: The CAHPS Health Plan Surveys were … of the
Questionnaires … Find additional guidance in Preparing a Questionnaire Using the CAHPS Health Plan
Survey. … CAHPS Health Plan Surveys Adult Medicaid Survey 5.0
Adult_Med_Eng_HP50_2152a.docx 09/01/2015
Survey