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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/survey3.0/adult-eng-cg30-2351a.pdf
July 01, 2015 - CAHPS Clinician & Group Adult Survey 3.0
CAHPS® Clinician & Group Survey
Version: 3.0
Population … For guidance, please
see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: adult-eng-cg30-2351a.docx
Last updated: July 1, 2015
https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician &
Group Survey … CAHPS® Clinician & Group Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
August 01, 2015 - CAHPS Clinician & Group Child Survey 3.0
CAHPS® Clinician & Group Survey
Version: 3.0
Population … For guidance, please
see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: child-eng-cg30-2353a.docx
Last updated: August 1, 2015
https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician &
Group Survey … CAHPS® Clinician & Group Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/dental/index.html
March 01, 2018 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Dental Plan Survey
The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult … surveys and other materials
Analyzing CAHPS survey data
Quality Measures From the Dental Plan Survey … https://www.ahrq.gov/cahps/surveys-guidance/dental/index.html
Back
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/surg-eng-cancer-553a.pdf
October 07, 2016 - CAHPS Cancer Care Survey: Cancer Surgery
CAHPS® Cancer Care Survey
Version: Cancer Surgery … side of the questionnaire booklet … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Cancer
Care Survey. … CAHPS Cancer Care Survey Cancer Surgery
Surg_Eng_Cancer_553a.docx 10/7/2016
Survey Instructions … CAHPS® Cancer Care Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/rad-eng-cancer-551a.pdf
October 07, 2016 - CAHPS Cancer Care Survey: Radiation Therapy
CAHPS® Cancer Care Survey
Version: Radiation Therapy … side of the questionnaire booklet … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Cancer
Care Survey. … CAHPS Cancer Care Survey Radiation Therapy
Rad_Eng_Cancer_551a.docx 10/7/2016
Survey Instructions … CAHPS® Cancer Care Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
October 07, 2016 - CAHPS Cancer Care Survey: Drug Therapy
CAHPS® Cancer Care Survey
Version: Drug Therapy … side of the questionnaire booklet … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Cancer
Care Survey. … CAHPS Cancer Care Survey Drug Therapy
Drug_Eng_Cancer_552a.docx 10/7/2016
Survey Instructions
Answer … CAHPS® Cancer Care Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Survey
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-evensen.pdf
June 13, 2017 - Introducing the CAHPS Cancer Care Survey
Overview of CAHPS Cancer Care
Survey
Christian Evensen, … for Cancer Care is Unique
Among CAHPS Surveys
1st time AHRQ co-sponsored a CAHPS
survey with a NIH … and 2 global ratings
• The full Clinician & Group survey is replicated in the
CAHPS Cancer Care survey … Overview of CAHPS Cancer Care Survey
Acknowledgements – AIR Team
CAHPS for Cancer Care is Unique … Among CAHPS Surveys
Development Included:
Three Parallel Surveys
Final Survey Content
Core Survey
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
April 01, 2023 - )
Surveys and Guidance
Hospital
Adult Survey
Development … )
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … of the CAHPS Adult Hospital Survey
The CAHPS Hospital Survey was conceived first and foremost … items into existing questionnaires as well as alternative protocols for administering the survey.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/compare/CAHPS-Database-2013-HP-Chartbook.pdf
January 01, 2013 - INTRODUCTION
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … Survey Respondents and Health Plan Samples: 2013 and 20111
Year
(CAHPS
Version) Commercial2 Commercial … CAHPS Database
The CAHPS Database is the repository for data from selected CAHPS surveys. … assessments of quality as measured by CAHPS surveys. … Database with the following:
• Respondent-level survey data
• Health plan characteristics
• Other
-
www.qualitymeasures.ahrq.gov/cahps/consumer-reporting/index.html
May 01, 2022 - )
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS
Reporting CAHPS Survey Results to Consumers
The reporting of survey … CAHPS Measures of Patient Experiences
Each CAHPS survey produces measures of patient experience that … Guidelines and Strategies
Survey users can consult guidelines for reporting CAHPS survey results … Use of “Roll-Ups” To Report CAHPS Survey Results and Other Quality Measures .
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
January 01, 2021 - How Are CAHPS® Survey Results Used?
HOW ARE CAHPS SURVEY
RESULTS USED?
Dale Shaller, M.P.A. … Principal
Shaller Consulting Group
Major Uses of CAHPS Surveys
• Public reporting
• Value-based … Ambulatory Care
Improvement Guide
33
CAHPS Database
• Databases are for selected CAHPS surveys … Chartbook
HOW ARE CAHPS SURVEY RESULTS USED? … of Patient Experience Improvement
Using CAHPS Surveys To Improve Patient Experience
CAHPS Ambulatory
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first
mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second
questionnaire.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
January 01, 2017 - Develops standardized surveys and related products,
including the CAHPS Database
• CAHPS Surveys … CAHPS Family of Surveys
3
Facility Surveys
Hospital
In-Center Hemodialysis
Nursing Home
Hospice … & Group Survey
(CG-CAHPS):
CAHPS Patient Narrative Elicitation Protocol
• Review the development … A structured series of 5 open-ended questions that:
• Prompts survey respondents to tell a clear and … Clinician & Group Survey
CAHPS Webcast Series
CAHPS Family of Surveys
Our Focus Today
What is the
-
www.qualitymeasures.ahrq.gov/cahps/about-cahps/patient-experience/index.html
September 01, 2023 - Underlying CAHPS Surveys
Using the CAHPS Name
What Is Patient Experience? … Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … CAHPS surveys do not ask patients how satisfied they were with their care; rather, they ask patients … Learn more: How CAHPS Surveys Measure Patient Experience — An interview of Susan Edgman-Levitan, PA, … Learn more:
CAHPS Surveys: Sorting Fact From Fiction —An interview of Rebecca Anhang-Price, Policy
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey
Narrative Item Set
for the Clinician … & Group Survey
Consumer Assessment of Healthcare Providers and Systems
(CAHPS) surveys provide a … measured
by CAHPS
surveys
Learn More:
• Grob R, Schlesinger M, Barre LR, et al. … /cahps/surveys-guidance/item-sets/
elicitation/index.html
AHRQ Pub. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
https://www.ahrq.gov/cahps
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
November 01, 2023 - ®)
Surveys and Guidance
Hospital
Adult Survey … ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Adult Hospital Survey
The Adult version of the CAHPS Hospital Survey (HCAHPS) asks people 18 … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1
CAHPS Clinician & Group Survey
Version: 3.1
Population … Learn
more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … /cahps/surveys-guidance/item-sets/search.html. … /cg/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary
CAHPS® 2018 Health Plan Survey Database … ®)
Health Plan Survey Database.
338,869
health plan
enrollees
54,362 Adult Medical Enrollees … https://cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf
For more information on the CAHPS … Health Plan Survey Database:
https://cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx
AHRQ Pub. … ® 2018 Health Plan Survey Database Results
Executive Summary
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1
CAHPS Clinician & Group Survey
Version: 3.1
Population … Learn
more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … /cahps/surveys-guidance/item-sets/search.html. … /cg/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - ®)
Surveys and Guidance
Health Plan
Survey Measures … ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … CAHPS Health Plan Survey (PDF, 308 KB)
Getting Needed Care
Q9 Easy for respondent to get … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html