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181. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
     December 27, 2017 - from the CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 … Types of Measures Like all CAHPS surveys, the CAHPS Dental Plan Survey generates three types of measures … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 2 CAHPS® Dental Plan Survey

182. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Health Plan Survey (CAHPS stands for Consumer Assessment of Healthcare Providers and Systems) These … Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

183. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (Webcast) | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/news-and-events/events/20141022_cg/webcast_10_22_14_cg.html
     July 01, 2018 - ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Clinician & Group (CG-CAHPS) Survey measures exceeded the 90th percentile according to comparative data … Review comparative data for the CG-CAHPS Survey , including percentile scores. … How Two Provider Groups Are Using the CAHPS ® Clinician & Group Survey for Quality Improvement ( PDF … July 2011. 2013 CAHPS ® Clinician & Group Survey Database Chartbook: What Patients Say About Their

184. The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience? (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
     May 01, 2017 - surveys. … surveys. 2.A. … , which is a version of the CAHPS Health Plan Survey. … The results of the ACO CAHPS Survey (which builds upon the CG-CAHPS core survey) are used for public … component using the CAHPS for PQRS Survey, which also builds upon the CG- CAHPS core survey.

185. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
     October 30, 2017 - Page 1 Introduction The CAHPS Hospital Survey (HCAHPS) and other CAHPS surveys are designed to … http://www.hcahpsonline.org/ https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html … /surveys-guidance/item-sets/literacy/suppl-healthlit-items.html CAHPS® Adult Hospital Survey: Supplemental … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html CAHPS … /surveys-guidance/item-sets/literacy/suppl-healthlit-items.html http://www.hcahpsonline.org/ CAHPS®

186. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
     October 01, 2023 - ) Supplemental Items Supplemental Items for the CAHPS Hospital Adult Survey: Health … ) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Hospital Adult Survey: Health Literacy Population version: Adult These … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html

187. Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
     July 01, 2021 - )® About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) These supplemental items are … designed to be used with the CAHPS Clinician & Group Visit Survey 4.0 (beta). … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html

188. Child Hospital Survey, Spanish (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/child-hcahps-survey-spanish.pdf
     May 12, 2016 - Child Hospital Survey, Spanish CAHPS® Hospital Survey Version: Child Version Language: Spanish … side of the questionnaire booklet … CAHPS Child Hospital Survey Spanish Child_HCAHPS_Spanish_Survey_954b.docx 5/12/2016 Instrucciones … CAHPS Child Hospital Survey Spanish Child_HCAHPS_Spanish_Survey_954b.docx 5/12/201610 CAHPS® Hospital … Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones para el

189. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child … HCAHPS Survey. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … & Group Survey (PDF, 662 KB)   Mark Schlesinger, Ph.D.

190. Supplemental Items for the CAHPS Child Hospital Survey: Narrative Comments | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html
     November 01, 2023 - ) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Child Hospital Survey: Narrative Comments Population version: Child Learn … items in the survey: Insert these supplemental items before the "About You" section of the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html

191. Responsibilities of Sponsors, Vendors, and Consultants (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
     July 21, 2005 - Questionnaire preparation • Select CAHPS questionnaires. … • Prepare survey letters for mailing. … • Administer questionnaires by mail or telephone. … • Monitor returned questionnaires and/or telephone interviews. … • Review CAHPS instructions and computer program for analysis.

192. Creative Strategies to Improve Patient Care Experience - Part 2 Ginsberg (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
     May 13, 2019 - Consortium: AHRQ, RAND, Yale, and Westat 8 CAHPS Surveys • CAHPS surveys are the gold standard … • The CAHPS program captures the patient’s voice. • Surveys measure patient experience of care in … . 9 Uses of CAHPS Surveys • Value-based purchasing • Public reporting • Accreditation • Quality … narrative protocols for purposes of facilitating quality improvement ► Effectiveness of different survey … CAHPS Surveys Uses of CAHPS Surveys Patient Experience of Care Research at AHRQ

193. AHRQ Webcast on Updated CAHPS Analysis Program | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/news-and-events/events/webinar-111920.html
     December 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … ® ) Analysis Program, commonly known as the CAHPS macro. … To learn more about the macro and download the files, visit Analyzing CAHPS Survey Data .

194. Strategies for Improving CAHPS Health Plan Survey Scores (Webcast) | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
     February 01, 2017 - ®) Webcasts & Recent Events Strategies for Improving CAHPS Health Plan Survey Scores … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Strategies for Improving CAHPS Health Plan Survey Scores (Webcast) April 13, 2016 … Health Plan Survey. … ambulatory care surveys.

195. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … surveys.   2.A. … , which is a version of the CAHPS Health Plan Survey. … The results of the ACO CAHPS Survey (which builds upon the CG-CAHPS core survey) are used for public … component using the CAHPS for PQRS Survey, which also builds upon the CG-CAHPS core survey.

196. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-parast.pdf
     December 19, 2019 - AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Parast Testing the Feasibility … began in 2012 ►Call for topics, literature review, technical expert panel ►Ongoing meetings with the CAHPS … of respondents who were ►Younger ►Minority ►Less healthy ►Frequent emergency department visitors ►Without … performed significantly better than standard mixed mode • Although the most expensive mode, phone surveys … II Design Response Rates Responses by Completion Mode Respondent Characteristics Contact Method

197. Strategies for Improving CAHPS Health Plan Survey Scores | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/news-and-events/events/20160413/webcast-041316-video.html
     June 01, 2016 - ®) Webcasts & Recent Events Strategies for Improving CAHPS Health Plan Survey Scores … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … Strategies for Improving CAHPS Health Plan Survey Scores Webcast Presentation … Health Plan Survey Scores.

198. Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (Webcast) | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15.html
     July 01, 2018 - ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Health Plan Survey. … To review comparative data for the CAHPS Health Plan Survey, including percentile scores, visit Comparative … Experience of Care: Inventory of Improvement Resources 2014 CAHPS ® Health Plan Survey Database Chartbook … of Submitting Your CAHPS Health Plan Survey Data to the CAHPS Database .

199. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … surveys. … The strategies are intended to address the various topics covered by CAHPS surveys of ambulatory care … (all of which are variations on the CAHPS Health Plan Survey or the CAHPS Clinician & Group Survey). … 2017) Domains for Patient Experience Clinician & Group Survey 3.0 CAHPS Surveys for Accountable

200. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
     August 01, 2021 - ) Supplemental Items Supplemental Items for the CAHPS Clinician & Group Adult Survey … ) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments Population version … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html