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361. SOPS™ 101 Webcast Transcript (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
     June 01, 2020 - As well, on the Consumer Assessment of Healthcare Providers and Systems, the CAHPS program, lives in … optional supplemental items sets that users may add to assess content in areas not included in the core questionnaire … The number of sites, and provider, and staff respondents included in the latest databases are shown … The hospital database is our largest database with over 300,000 respondents in 2018. … Famolaro, Slide 45 First of all, we examine the relationship between Hospital SOPS and Hospital CAHPS

362. Guide for Developing a Community-Based Patient Safety Advisory Council | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncilref.html
     April 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS®: Consumer Assessment of Healthcare Providers and Systems. Accessed January 3, 2007. … Available at: http://www.ahrq.gov/cahps/index.html .

363. Ambulatory Care | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a survey in the suite of AHRQ Surveys … The survey, designed specifically for ASC staff, asks for opinions about the culture of patient safety … The survey can raise staff awareness about patient safety, assess the status of patient safety culture … The CAHPS ® Clinician & Group Survey  assesses patients' experiences with health care providers and … Survey results can be used to improve care and equip consumers with information to choose providers.

364. SOPS™ Health Information Technology (Health IT) Supplemental Items for Hospitals Webcast Transcript (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast-transcript.pdf
     July 25, 2018 - Qualities and Disparities Report, and the Consumer Assessment of Health Care Providers and Systems, or CAHPS … So survey methodology and the importance of making sure that we have the right level of rigor and these … tools in resources, we get some efficiencies across our CAHPS Program, which is itself a survey-based … We had a 42% response rate, about 15,000 respondents. … Yount, Slide 36 29% of respondents discovered incorrect information was copied and pasted.

365. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
     April 01, 2011 - If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … , and staff surveys. … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

366. TeamSTEPPS 2.0: Module 10. Measurement | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps/instructor/fundamentals/module10/igmeasure.html
     March 01, 2014 - Describe the AHRQ Surveys on Patient Safety Culture. … AHRQ Surveys on Patient Safety Culture tools. … The TeamSTEPPS Teamwork Perceptions Questionnaire (T- TPQ). … AHRQ Surveys on Patient Safety Culture. … experience measures such as the Hospital Consumer Assessment of Healthcare Providers and Systems (H-CAHPS

367. Measurement (Instructor Guide) (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_ig_msmt.pdf
     October 18, 2017 - a few other results measures, and then focus our attention on a more detailed discussion of the surveys … resident experience measures, such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Nursing Home Surveys … In addition, the survey asks whether respondents would tell their friends this is a safe nursing home … If you have questions about the Surveys on Patient Safety Culture or need technical assistance, you

368. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/policymakers/chipra/overview/background/methods.html
     December 01, 2009 - Effectiveness Data and Information Set (HEDIS) Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) surveys, a preliminary measure of availability also using items from the HEDIS CAHPS®, and measures … for children with major depressive disorder; and (4) remove from the set the clinician-group level CAHPS … ® primary care survey. … Similarly, field experience with the clinician-group level CAHPS® primary care survey is limited at this

369. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
     January 01, 2004 - • Behavior - Team Performance Observation Tool, TeamSTEPPS Teamwork Perceptions Questionnaire … (T-TPQ), and AHRQ Surveys on Patient Safety Culture tools … The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ, found in Tab F, was designed to measure … (T- TPQ); and • AHRQ Surveys on Patient Safety Culture. … experience measures such as the Hospital Consumer Assessment of Healthcare Providers and Systems (H-CAHPS

370. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - CAHPS Hospital Survey questions related to discharge include: • Q19: During this hospital stay, did … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

371. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/news/newsletters/e-newsletter/900.html
     February 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #554,  Characteristics of Young Adults … Today's Headlines: Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores . … Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … Use of the tool, which included AHRQ’s CAHPS® Clinician & Group Survey with Narrative Item Sets ,

372. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/policymakers/chipra/overview/background/appendix-a1.html
     December 01, 2009 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Act of 2009 BMI Body mass index CAHMI Child and Adolescent Health Measurement Initiative CAHPS … MDD Major Depressive Disorder MDE Major Depressive Episode MEPS Medical Expenditure Panel Survey … National Healthcare Safety Network NICU Neonatal Intensive Care Unit NIS National Immunization Survey … NPI National provider information NR Not Reported NSCH National Survey on Children's Health

373. Distribute Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/distribute/index.html
     September 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … enrollees have it in time for the open enrollment season, you may not have enough time to conduct your own survey … But you could ask your plans to share their HEDIS ® scores, which include results of the CAHPS ® survey

374. Spotlight on Massachusetts -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-massachusetts-state-snapshot.pdf
     January 01, 2018 - experience measure, Massachusetts fielded the Consumer Assessment of Healthcare Providers and Systems (CAHPS … )— PCMH Survey, a standardized survey on caregiver perceptions of care in Medicaid and CHIP.4 The process … Massachusetts used the Consumer Assessment of Healthcare Providers and Systems (CAHPS)—PCMH Survey. … collection and use of core measures for families and providers, findings from the patient experience survey

375. Making Adjustments to Health Care Quality Scores | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
     January 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … adjustments can be made depends on whether the sponsor has access to other information about the patients or respondents … One alternative is to present information stratified by these categories, if there are enough respondents … Case-mix adjustment of the CAHPS Hospital Survey.

376. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/explain/communicate/trust.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

377. Key Initiatives in Measuring and Reporting Health Care Quality | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/resources/initiatives.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … AHRQ) Resources AHRQ Quality Indicators Consumer Assessment of Healthcare Providers and Systems (CAHPS

378. Patient Self-Management & Empowerment | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/health-literacy/improve/precautions/guide/selfmgmt.html
     September 01, 2020 - instrument, such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician … & Group Survey—Item Set for Addressing Health Literacy . … Have the health literacy team come up with ideas to encourage patients to complete surveys. … For example: Hand out a pedometer for completed surveys. … Have check-out staff members remind patients to complete surveys. Hang posters.

379. PQMP Measures | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/pqmp/measures/index.html?page=0
     March 30, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Measurement, Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of CAHPS … Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of Supplemental CAHPS

380. PQMP Measures | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/pqmp/measures/index.html
     March 30, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Measurement, Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of CAHPS … Evaluation, Testing, Review, and Implementation Consortium (Q-METRIC) Reporting of Supplemental CAHPS