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www.healthcare411.ahrq.gov/cahps/about-cahps/contact-us/index.html
April 01, 2023 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS ® Surveys
Contact the CAHPS Help Line with questions about the development, testing … Services (CMS)
CMS implements several CAHPS surveys. … Based Services Survey
https://www.medicaid.gov/medicaid/quality-of-care/performance-measurement/cahps-hcbs-survey … /
MA-PDPCAHPS@HCQIS.org
1–877–735–8882
CAHPS Outpatient and Ambulatory Surgery Survey (OAS CAHPS
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/cg/index.html
September 01, 2023 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … of potential respondents,
Collect the survey data,
Track responses, and
Use the survey results … Users of this survey may also want to consult the following guidance:
Translating CAHPS surveys into … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html
Back to Top
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - 2017 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2017 CAHPS Health Plan … by CAHPS Health Plan survey users. … Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State
included … All results presented in these charts are calculated at the respondent level. … Health Plans and Medical Care
20
Medicare
Percentage Distribution of 2017 Survey Respondents
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/hospice/index.html
December 01, 2023 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Hospice Survey
The CAHPS Hospice Survey assesses the experiences of patients who died while … The development of the CAHPS Hospice Survey followed the standard CAHPS process. … https://www.ahrq.gov/cahps/surveys-guidance/hospice/index.html
Back
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - 2023 Child HCAHPS Survey Database Chartbook
The CAHPS® Child Hospital Survey
Database 2023 Chartbook … CAHPS Child Hospital Survey Database 2023 Chartbook 5
Highlights of Respondent Characteristics … CAHPS Child Hospital Survey Database 2023 Chartbook 12
Appendix A
Respondent and Child Demographic … Respondent-level survey results
are calculated across all respondents in the Database, ignoring their … Database 2023 Chartbook C-1
https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/managing/index.html
May 01, 2022 - )
Using CAHPS Surveys
Managing a CAHPS Survey Project … )
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project … Translation of questionnaire/materials (some CAHPS surveys already have a Spanish-language version, but … Will you conduct the survey by mail, telephone, or both?
How many questionnaires will you send?
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
April 07, 2017 - Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … respondent should return the survey
(for mail surveys) or fill out the survey online (for online surveys … To allay respondents’
concerns or anxieties about how the ID number is used, add this note in
the questionnaire … respondent should return the survey
(for mail surveys) or fill out the survey online (for online surveys … To allay respondents’
concerns or anxieties about how the ID number is used, add this note in
the questionnaire
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire
CAHPS® Child Hospital Survey and Instructions … Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing the … CAHPS® Child Hospital Survey and Instructions
CAHPS Child Hospital Survey: Overview of the Questionnaire … Because parents are the most common respondents to
the survey, the table below refers to the respondent
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html
April 01, 2020 - ®)
Surveys and Guidance
Health Plan
NCQA's Version of the Health Plan Survey … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … consists of a core questionnaire plus several supplemental items. … Although the surveys are largely the same, the NCQA version of the Health Plan Survey differs in the … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
December 01, 2018 - )®
Using CAHPS Surveys
Hiring a CAHPS Survey Vendor … )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Surveys
Translating Surveys and Other Materials
Planning a CAHPS Survey Project … of CAHPS surveys of patient experience typically seek out and contract with a survey vendor to administer … surveys:
CAHPS Health Plan Survey: NCQA Certified CAHPS 5.0H Survey Vendors
CAHPS Patient-Centered
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - 8
Percentage Distribution of 2022 Survey Respondents by State
CAHPS Health Plan Survey … RESPONDENT UTILIZATION DATA
Table C-1. 2022 CAHPS Health Plan Survey Respondent Utilization Data … Respondent-level survey results are calculated across all
respondents in the Database, ignoring their … https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/fielding-the-survey-hp50-2013 … Medicaid
Respondent Characteristic Highlights
Percentage Distribution of 2022 Survey Respondents
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Survey … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … Analyzing CAHPS survey data . … items that survey sponsors may add to the core questionnaire to gather additional information about … https://www.ahrq.gov/cahps/surveys-guidance/cancer/index.html
Back
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www.healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
December 01, 2023 - ®)
Surveys and Guidance
Health Plan
Medicare Version of the Health Plan Survey … ®)
About CAHPS
Surveys and Guidance
American Indian
Cancer Care
Clinician … Surveys
CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers … The results from the Medicare CAHPS surveys are published in the Medicare & You handbook and in the … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-research-abstract-form.pdf
January 01, 2024 - Replication of statistics published in the CAHPS Health Plan Survey
Chartbook, CAHPS Clinician & Group … Survey Chartbook, CAHPS Child Hospital Survey
Chartbook, or CAHPS Home & Community Based Services Chartbook … January 2024 2
Methodology [Specify measures and proposed analyses, including level of analysis, i.e., respondent … Type Survey Population and Version
Database
Years
Available
Survey
Administration
Periods … Please note the survey versions may be different.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook_infographic.pdf
January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook Executive Summary
CAHPS® 2019 Health Plan Survey Database … ®) Health Plan Survey Database. … Medicare
Enrollees
Highest Scoring
Measure
80 percent of CHIP respondents
indicated t hat the … Lowest Scoring
Measure
56 percent of Adult Medicaid
respondents ind icated that they
cou ld always … Health Plan Survey Database:
https://cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx
AHRQ Pub.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/whats-available.pdf
March 20, 2017 - Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … Survey
Available for all CAHPS surveys:
• Analyzing CAHPS Survey Data: Free
programs for analyzing … Questionnaire
The CAHPS Child Hospital Survey (Child HCAHPS) assesses the experiences of
pediatric … preparing and sending letters and emails
about the survey to respondents.
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
January 01, 2024 - Replication of statistics published in the CAHPS Health Plan Survey
Chartbook, CAHPS Clinician & Group … Survey Chartbook, CAHPS Child Hospital Survey
Chartbook, or CAHPS Home & Community Based Services Chartbook … Project Title
Relationships between CAHPS Health Plan Survey Measures and
Global Ratings as well as … H2: Patient experience scores will vary based on respondent race
and ethnicity. … ]
Measures:
Hypothesis 1:
Independent variables
- All Adult CAHPS Health Plan Survey measures
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary
2020 Health Plan
Survey Database … rate their health plan based on the 2020 Consumer Assessment of
Healthcare Providers and Systems (CAHPS … ®) Health Plan Survey Database. … Highest Scoring
Measure
How Well Doctors
Communicate
82 percent of CHIP respondents
indicated … Lowest Scoring
Measure
Getting Needed Care
55 percent of Adult Medicaid
respondents indicated that
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www.healthcare411.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - ®)
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … Patient Experience
CAHPS Announcements
Contact CAHPS
CAHPS Surveys … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … We are continuing to enhance CAHPS surveys to meet users’ needs all the time. … https://www.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
January 01, 2020 - Instructions for Analyzing Data from CAHPS Surveys
Instructions for Analyzing Data
from
CAHPS® Surveys … The program adjusts the survey data for standard individual case-mix
variables such as respondent age … If data from different CAHPS questionnaires are in the same data set, responses for equivalent questions … The response categories on the CAHPS
surveys may differ from this example, so please refer to the survey … CAHPS web page about analyzing CAHPS survey data).