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221. Improving Patient Experience in Large Organizations (Webcast) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
     April 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … ® ) surveys to improve patient experience. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

222. Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid: Technical Specifications (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0237-technicalspecs.pdf
     February 12, 2020 - Health Plan Survey – Child Medicaid Survey or its equivalent question in future versions of the same … CAHPS survey. … Medicaid-enrolled children collected via an individual question from the CAHPS Health Plan Survey – … Child Medicaid Survey. … Eligible Population The CAHPS Health Plan Survey – Child Medicaid Survey is administered to parents

223. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
     June 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

224. Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-053123.html
     May 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … ®) surveys and patient narratives and describe the New York-Presbyterian Hospital (NYP) patient narrative … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

225. MEASURE SUMMARY (CHIPRA Core Set Candidate Measures) - Control #: FEC-5 (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/measures-FEC-5.pdf
     January 04, 2011 - Measure Name: HEDIS CAHPS 4.0 – Subset of Composite Measures for Children with Chronic Conditions … Measure Specifications/Survey* Submitted? … *Total # of items in CAHPS 4.0 survey = 41 – some items are asked of all children’s parents (17 items … of healthy children versus those with special health care needs is accomplished in analysis as all respondents … See CAHPS folder on SNAC Extranet: CAHPS Health Plan Survey 4.0: Child Medicaid Questionnaire – highlighted

226. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - CAHPS Hospital Survey. The Leapfrog Group’s Measures. … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Hospital Survey , commonly known as Hospital CAHPS or HCAHPS, is a standardized survey instrument for … Download the CAHPS Hospital Survey  and learn more about its implementation. … CAHPS Child Hospital Survey The CAHPS Child Hospital Survey is a standardized survey instrument that

227. Summary of Analyses of American Indian Field Test (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/about/PROD_AI_FieldTestRpt.pdf
     September 25, 2006 - Summary of Analyses of American Indian Field Test CAHPS® American Indian Survey Summary of Analyses … After the visit, CNHS provided the CAHPS team with copies of patient surveys they had utilized in the … RAND CAHPS team members took the lead in developing a draft survey. … researchers through a process that involved asking respondents to complete the survey themselves and … Respondents who completed and returned the survey were mailed a thank you letter with a $10 Wal-Mart

228. 2023 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
     December 01, 2023 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0/5.1 version of the CAHPS Adult and Child Health Plan Surveys reporting … The 5.1 versions of the CAHPS Health Plan Survey explicitly ask about respondents’ experiences with … respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement.

229. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
     December 01, 2022 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement. … Department of Commerce Description The American Community Survey (ACS) is an ongoing survey that provides

230. Job Aid: Practice Assessments and Surveys (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
     May 17, 2021 -  Make sure questions fit the language and reading level of the respondents. … Methods include:  By mail  Email link to survey  SMS (text message) link to survey  Paper … Pilot the survey. …  Did the respondent understand the questions? Modify items based on pilot. Step 6. … (CG-CAHPS®).

231. AHRQ Data Tools | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/data/data-tools/index.html
     July 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Explore the data from the CAHPS® Health … Plan Survey Database and CAHPS® Clinician & Group Survey Database. … the most recent surveys. … Top Box Results See the percentage of survey respondents who chose the most positive score for a given … Percentiles View the percentage of health plans (HP-CAHPS) or practices sites (CG-CAHPS) that scored

232. CAHPS Child Hospital Survey (Child HCAHPS) Toolkit | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html
     August 01, 2021 - Child Hospital Survey (Child HCAHPS) Toolkit Next Page Table of Contents CAHPS Child … Pediatrics QI Initiatives and Case Studies       Additional Research Reports and Case Studies Using CAHPS …       Published Articles About Child HCAHPS Survey Development Acknowledgements The CAHPS ® Child … Page last reviewed August 2021 Page originally created July 2021 Internet Citation: CAHPS … Child Hospital Survey (Child HCAHPS) Toolkit.

233. Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid : Measure Specifications (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0238-technicalspecs.pdf
     October 01, 2019 - ), specifically the Item Set for CCC supplement to the CAHPS Health Plan Survey – Child Medicaid Survey … Plan Survey— Child Medicaid version and therefore will always be one (1). … Item Set This is an extensive set of supplemental items for the CAHPS Health Plan Survey. … The purpose for CCC of these survey items is to assess the experiences of children with special health … Eligible Population The CAHPS Health Plan Survey – Child Medicaid Survey is administered to parents

234. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … Population Targeted CAHPS surveys several different populations, such as adults, children, children … Current sample design began in 2016; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients

235. The Effects of Out-of-Pocket Costs on Enrollees' Experiences With Health Plans: Implications for Consumer Reporting | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/news-and-events/podcasts/effects-out-of-pocket.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers Improving … Patient Experience CAHPS Announcements Contact CAHPS The Effects of … "rating of care" measure for PPOs and HMOs and the implications for reporting survey results across

236. Background Report for the Request for Public Comment on Initial, Recommended Core Set of Children's Healthcare Quality Measures for Voluntary Use by Medicaid and CHIP Programs | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/policymakers/chipra/overview/background/next-steps3.html
     December 01, 2009 - CAHPS® is a family of surveys of experiences of care, an aspect of patient-centeredness. … Currently, health plans reporting to NCQA must collect and report data for the CAHPS® Health Plan Survey … The questionnaires are the same for Medicaid and commercial plans, but the vendor changes the question … For example, 53 percent of 19,019 respondents responded to the item "Child's personal doctor seemed informed … Surveys can be resource-intensive.

237. Other Resources | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/other-resources.html
     July 01, 2021 - Contents CAHPS Child Hospital Survey (Child HCAHPS) Toolkit Introduction Overview About Measure … Day of Discharge Survey Administration (PDF, 317 KB): Instructions for administering the survey in-person … CAHPS Macro (Zipped file, 107 KB): The CAHPS Analysis Program for SAS contains a macro that allows the … This macro is the same one referenced in the Preparing Data from CAHPS Surveys for Analysis resource … 1.5 MB) Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys

238. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
     August 01, 2017 - American Community Survey Reports. United States Census Bureau; Aug 2013. … Relevant Questions on the CAHPS Health Plan Survey Survey questions related to cultural competence are … now part of the Qualified Health Plan Enrollee Experience Survey (QHP Enrollee Survey) that the Centers … This survey expands on the core Health Plan Survey to ask enrollees about – • Access to interpreters … satisfaction by members on several measures related to cultural competency, including:  the percentage of respondents

239. Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/pqmp/measures/cahps-specialist-care.html
     August 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Home Pediatric Quality Measures Program PQMP Measures Reporting of CAHPS … Measure Implementation & Quality Improvement PQMP Grantees Reporting of CAHPS … reviewed August 2021 Page originally created August 2021 Internet Citation: Reporting of CAHPS … https://www.ahrq.gov/pqmp/measures/cahps-specialist-care.html   Back

240. Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/pqmp/measures/supplemental-cahps-counseling.html
     August 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Pediatric Quality Measures Program PQMP Measures Reporting of Supplemental CAHPS … Implementation & Quality Improvement PQMP Grantees Reporting of Supplemental CAHPS … 2021 Page originally created August 2021 Internet Citation: Reporting of Supplemental CAHPS … https://www.ahrq.gov/pqmp/measures/supplemental-cahps-counseling.html