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301. Information to Help Hospitals Get Started (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pdf
     May 14, 2013 - outcomes • Emotional health, symptom resolution, pain control, physiologic measures – Improved CAHPS … ® Hospital Survey scores • Patient-provider communication, pain management, medications, provision … and gives a fuller picture of the care experience than standard patient and family satisfaction surveys

302. Label Health Care Quality Measures in Plain English | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/talkingquality/translate/labels/measures.html
     July 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … However, from early testing of reporting templates for measures from the CAHPS Health Plan Survey, researchers … care quickly” and “Getting care when you need it” to understand correctly the “access” measures in the survey

303. Information to Help Hospitals Get Started (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.pdf
     February 08, 2018 - For example, many of the CAHPS® Hospital Survey measures reflect key elements of patient and family engagement … strategic plan • Can help your hospital realize quality and safety improvements (e.g., improvements in CAHPS … discuss any data you have collected during Step 1, such as information from patient experience of care surveys … Over time, metrics included on dashboards may evolve into more outcomes-oriented measures, such as CAHPS … Family Engagement :: 12 Hospital Examples: Adding Questions to Patient Experience of Care Surveys

304. Chapter 6. Measure Maps and Profiles (continued, 13) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6l.html
     June 01, 2014 - Format/Data Source: 16-item questionnaire that addresses 4 main attributes of primary care: (1) accumulated … Original 26-item survey was pilot tested; items failing to improve item validity were removed. … Convergent validity was supported by correlations with the MOS Visit Satisfaction Scale and CAHPS. … The development and validation of the Primary Care Satisfaction Survey for Women. … Post-interview respondent validation demonstrated sufficient accuracy.

305. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (doc file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
     August 01, 2010 - ® Hospital Survey. … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … , and staff surveys. … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift

306. Improving Patient Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture. (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
     March 01, 2016 - Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey … and Training Catalogue Ambulatory Surgery Surgical Checklist AORN Comprehensive Surgical Checklist CAHPS … CAHPS® Ambulatory Care Improvement Guide https://cahps.ahrq.gov/quality-improvement/improvement-guide … /improvement-guide.html The extensive and growing use of CAHPS® (Consumer Assessment of Healthcare … Providers and Systems) surveys to assess the quality of health plans, medical groups, and other organizations

307. Chapter 6. Measure Maps and Profiles (continued, 24) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6w.html
     June 01, 2014 - Primary Care Questionnaire for Complex Pediatric Patients Care Coordination Measure Mapping Table … Primary Care Questionnaire for Complex Pediatric Patients Purpose: To assess quality of care for children … indicators use data from a variety of sources, including the medical record (17 indicators), patient surveys … (10 indicators), and practice-based surveys (8 indicators). 1 Indicators using patient survey data … are primarily based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) instruments

308. Comparative Reports on Physicians | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
     October 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patients’ experiences are measured using the Patient Assessment Survey (PAS), which is administered by … The patient rating score is an average of responses to survey questions about the care provided by the … The survey also collects patients’ comments. … Physician satisfaction ratings are only available for physicians who have received a minimum of 30 returned surveys

309. Tool 7, The SHARE Approach, Taking Steps Toward Cultural Competence: A Fact Sheet (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
     April 01, 2014 - : Tool 7) Learn more about cultural competence For health care provider resources, visit: › The CAHPS … https://cahps.ahrq.gov/surveys-guidance/item-sets/cultural/index.html › The National Standards for Culturally … www.ahrq.gov/professionals/education/curriculum-tools/shareddecisionmaking/index.html https://cahps.ahrq.gov/surveys-guidance

310. Chapter 6. Measure Maps and Profiles (continued, 14) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6m.html
     June 01, 2014 - The Picker Patient Experience Questionnaire: Development and validation using data from in-patient surveys … Medication management: 30, 43 Development and Testing: After reviewing the literature and published questionnaires … Monitor (QCM) were refined based on patient interviews as well as pilot testing via post-visit mailed surveys … Only the portions of the VA surveys that address patient-centered care, and which were reported in the … Format/Data Source: 49-item questionnaire covering 4 key domains: (1) information exchange (community

311. Care Delivery | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/index.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Patient Experience and Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare … Providers and Systems (CG-CAHPS)   assesses patients' experiences with health care providers and staff … Survey results can be used to: improve care and equip consumers with information they can use to choose

312. AHRQ Views Blog Post: 2021—An AHRQ Year in Review | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/newsletters/e-newsletter/795.html
     January 01, 2022 - AHRQ’s Medical Expenditure Panel Survey Procedures Adapted to COVID-19 Shutdowns . … changes to the Medical Expenditure Panel Survey (MEPS) necessitated by COVID-19 in a new commentary … Response rates across all three MEPS survey components fell to varying degrees. … Alongside a decision to extend MEPS-HC panels from 2018 and 2019 by 2 years, the surveys now include … Using CAHPS patient experience data for patient-centered medical home transformation.

313. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
     August 01, 2010 - ® Hospital Survey. … If a hospital wants to improve its CAHPS Hospital Survey scores related to nurse communication, an aim … might be “to improve scores on CAHPS Hospital Survey Questions 1, 2, and 3 by 5 percent within 1 year … , and staff surveys. … All hospitals also saw improvements in CAHPS Hospital Survey scores after implementing bedside shift

314. Results | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/reports/primary-care-research/results.html
     January 01, 2024 - In addition to the data sources, measures have included development and support for the CAHPS surveys … ) surveys of patients' healthcare experiences—CAHPS-Adult Primary Care 1.0 and CAHPS-Child Primary Care … CAHPS surveys, which are endorsed by the National Committee for Quality Assurance (NCQA), have been used … Survey measures and data on health literate practices by providers, including CAHPS supplemental items … Poghosyan) to develop a NP primary care organizational climate questionnaire and evaluate factors that

315. Explaining Comparisons of Health Care Quality Scores | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/talkingquality/translate/compare/explain.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ”   [1] This testing was done initially to explore how to add data from the CAHPS Hospital Survey

316. Major Study Finds Significant National Patient Safety Improvement | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/newsroom/press-releases/significant-patient-safety-improvement.html
     July 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Infections Program and implementation of CUSP methodology , team-training curriculum TeamSTEPPS® , CAHPS … ® suite of surveys to assess patients’ experience with care, and Patient Safety Organization Program

317. COVID-19 Research Grant Awards | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/coronavirus/grants.html
     March 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Dissemination and Implementation of Pediatric Quality Measures: Adapting the Child Clinician and Group CAHPS … Survey for Pediatric Telemedicine Visits Grant #: U18 HS25299-04S1 PI: Toomey, Sara Louise Location

318. Issues With Electronic Health Records Contribute to Diagnostic Errors | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/newsletters/e-newsletter/863.html
     May 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Researchers’ analysis, published in Health Affairs and based on AHRQ Medical Expenditure Panel Survey … Speakers will provide an overview of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) surveys and patient narratives and describe the New York-Presbyterian Hospital (NYP) patient narrative

319. Chapter 6. Measure Maps and Profiles (continued, 10) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6i.html
     June 01, 2014 - The self-completed questionnaire was pilot tested by 11 pharmacists, nurses, and physicians. … Development and Testing: Two rounds of cognitive testing on 14 participants pilot-tested the RSSM questionnaire … The RSSM tool exhibited good psychometric properties and was used successfully by respondents of varying … Questionnaires were mailed to directors of these programs to obtain data necessary to examine the reliability … Questionnaires were mailed to directors of these programs to obtain data necessary to examine the reliability

320. Meeting Minutes, November 2015 | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
     May 01, 2016 - collection, AHRQ continues to support the Consumer Assessment of Healthcare Providers and Systems (CAHPS … The CAHPS team is developing a rigorous scientific method to elicit narrative information from patients … Weissberg noted that the health outcomes survey asks general questions and produces data. … He described aspects of the three surveys. … The insurance component surveys 40,000 employer establishments.