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281. Measurement (Instructor Guide) (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_ig_msmt.pdf
     October 18, 2017 - a few other results measures, and then focus our attention on a more detailed discussion of the surveys … resident experience measures, such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Nursing Home Surveys … In addition, the survey asks whether respondents would tell their friends this is a safe nursing home … If you have questions about the Surveys on Patient Safety Culture or need technical assistance, you

282. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
     January 01, 2004 - • Behavior - Team Performance Observation Tool, TeamSTEPPS Teamwork Perceptions Questionnaire … (T-TPQ), and AHRQ Surveys on Patient Safety Culture tools … The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ, found in Tab F, was designed to measure … (T- TPQ); and • AHRQ Surveys on Patient Safety Culture. … experience measures such as the Hospital Consumer Assessment of Healthcare Providers and Systems (H-CAHPS

283. Information to Help Hospitals Get Started
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_Ldr_Slide_508.pptx
     July 23, 2010 - patient outcomes Emotional health, symptom resolution, pain control, physiologic measures Improved CAHPS … ® Hospital Survey scores Patient-provider communication, pain management, medications, provision of discharge … timely and gives a fuller picture of the care experience than standard patient and family satisfaction surveys … The scores are based on a standardized survey known as the CAHPS® Hospital Survey. … Many of the measures from the CAHPS Hospital Survey—particularly those related to patient-provider communication

284. Chapter 6. Measure Maps and Profiles (continued, 22) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6u.html
     June 01, 2014 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)       d. … Canadian Survey of Experiences with Primary Health Care Questionnaire 66. … Format/Data Source: Self-administered, confidential, mailed surveys in several languages were sent to … Canadian Survey of Experiences with Primary Health Care Questionnaire Care Coordination Measure Mapping … Canadian Survey of Experiences with Primary Health Care Questionnaire (CSEPHC) Purpose: To measure

285. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.pdf
     April 01, 2011 - CAHPS Hospital Survey questions related to discharge include: • Q19: During this hospital stay, did … If a hospital wants to improve its CAHPS Hospital Survey scores related to discharge, an aim might be … “to improve scores on CAHPS Hospital Survey Questions 19 and 20 by 5 percent within 1 year.” … Prior to implementation, CAHPS Hospital Survey and Press-Ganey scores related to discharge were in the … IDEAL Discharge Planning led to improved CAHPS Hospital Survey scores on 3-South.

286. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/newsletters/e-newsletter/900.html
     February 01, 2024 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #554,  Characteristics of Young Adults … Today's Headlines: Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores . … Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores Patient narratives—feedback … from patients in their own words, collected through structured open-ended survey questions—can help … Use of the tool, which included AHRQ’s CAHPS® Clinician & Group Survey with Narrative Item Sets ,

287. 2015 National Healthcare Quality and Disparities Report: Chartbook on Person- and Family-Centered Care (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/personcentered/qdr2015-chartbook-personcenteredcare.pdf
     October 01, 2016 - language spoken at home, 2014 Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS … language spoken at home, 2014 Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS … Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS (Consumer Assessment of Healthcare … Providers and Systems) Survey, 2014. … Providers and Systems) Survey, 2014.

288. Distribute Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/talkingquality/distribute/index.html
     September 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … enrollees have it in time for the open enrollment season, you may not have enough time to conduct your own survey … But you could ask your plans to share their HEDIS ® scores, which include results of the CAHPS ® survey

289. Communication Measures: Hospital | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures2.html
     June 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … 5.4 5.1 4.9 4.4 4.2 4.1 Source: Agency for Healthcare Research and Quality, Hospital CAHPS … ® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2009-2014. … Poor communication is defined as responded sometimes or never to the set of survey questions: "During

290. Making Adjustments to Health Care Quality Scores | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/talkingquality/translate/scores/adjustment-scoring.html
     January 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … adjustments can be made depends on whether the sponsor has access to other information about the patients or respondents … One alternative is to present information stratified by these categories, if there are enough respondents … Case-mix adjustment of the CAHPS Hospital Survey.

291. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (doc file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
     April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: · Q1: During this hospital stay, how … If a hospital wants to improve their CAHPS Hospital Survey scores related to physician communication, … an aim might be “to improve scores on CAHPS Hospital Survey Questions 5, 6, and 7 by 5 percent within … , and staff surveys.

292. Build Trust in the Sponsor of a Health Care Quality Report | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/talkingquality/explain/communicate/trust.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on

293. Key Initiatives in Measuring and Reporting Health Care Quality | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/talkingquality/resources/initiatives.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … AHRQ) Resources AHRQ Quality Indicators Consumer Assessment of Healthcare Providers and Systems (CAHPS

294. Chapter 6. Measure Maps and Profiles (continued, 19) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6r.html
     June 01, 2014 - the Technical Expert Panel that met multiple times to discuss the development and testing of specific questionnaire … A majority of the questions included in the survey were taken directly from previously validated surveys … Health Care Needs, the Consumer Assessment of Health Plans Survey (CAHPS), the National Survey of America's … All questionnaire items were also reviewed by outside experts and the user community prior to final inclusion … Format/Data Source: Mailed questionnaire with questions divided into 4 categories: (1) mental health

295. Patient Self-Management & Empowerment | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/health-literacy/improve/precautions/guide/selfmgmt.html
     September 01, 2020 - instrument, such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician … & Group Survey—Item Set for Addressing Health Literacy . … Have the health literacy team come up with ideas to encourage patients to complete surveys. … For example: Hand out a pedometer for completed surveys. … Have check-out staff members remind patients to complete surveys. Hang posters.

296. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
     April 30, 2013 - ® Hospital Survey. … CAHPS Hospital Survey questions related to communication include: • Q1: During this hospital stay, … Hospital Survey scores related to physician communication, an aim might be “to improve scores on CAHPS … in place at your hospital, such as patient and family focus groups, patient and family satisfaction surveys … , and staff surveys.

297. AHRQ-Funded Studies Highlight Dental Antibiotic Prescribing Trends | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/newsletters/e-newsletter/877.html
     August 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549,  Healthcare Use and Expenditures … ET about how AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is addressing … Speakers will discuss recent survey updates, the development of new surveys to address current information … needs and the use of survey results to improve patient experience.

298. Information to Help Hospitals Get Started (doc file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
     April 05, 2013 - For example, many of the CAHPS® Hospital Survey measures reflect key elements of patient and family engagement … strategic plan Can help your hospital realize quality and safety improvements (e.g., improvements in CAHPS … discuss any data you have collected during Step 1, such as information from patient experience of care surveys … Over time, metrics included on dashboards may evolve into more outcomes-oriented measures, such as CAHPS … Hospital Examples: Adding Questions to Patient Experience of Care Surveys to Assess Patient and Family

299. Chapter 6. Measure Maps and Profile | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6.html
     June 01, 2014 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)       a. … Client Perception of Coordination Questionnaire (CPCQ) 7. … ICU Nurse-Physician Questionnaire       a. Long Version      b. Short Version 13. … Canadian Survey of Experiences with Primary Health Care Questionnaire 66. … Primary Care Questionnaire for Complex Pediatric Patients 74.

300. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
     December 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … help improve quality and safety, respond to health care reform and accreditation standards, improve CAHPS … ® Hospital Survey scores, improve financial performance, and enhance market share and competitiveness