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241. TeamSTEPPS for Office-Based Care: Measurement | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt-ig.html
     September 01, 2015 - and clinical process measures, including the Consumer Assessment of Healthcare Providers and Systems (CAHPS … as patient experience measures such as the Consumer Assessment of Healthcare Providers and Systems (CAHPS … In addition, the Medical Office Survey on Patient Safety Culture includes three items about respondent … background characteristics and two overall rating questions: How respondents would rate their medical … How respondents would rate their medical office on overall patient safety.

242. Why Does the Presentation of Health Care Quality Scores Matter? | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/talkingquality/translate/presentation.html
     April 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Presentation delivered at the 10th National CAHPS User Group Meeting, March 31, 2006. p. 9-11. … Available at: http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at: http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf . [5] Hibbard JH

243. Supporting Learning Health Systems | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/learning-health-systems/supporting.html
     May 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS® CAHPS is an initiative to help patients, consumers, clinicians, payers, and other stakeholders … These state-of-the-art tools and resources help CAHPS users measure and improve quality using methods … Read a  project summary on CAHPS and QIs ( PDF , 50 KB).

244. Strategies for Improving Patient Experience with Ambulatory Care: Group Visits (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
     October 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Group Visits The CAHPS Ambulatory … October 2017 (updated) https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html The CAHPS … p=The_Chronic_Care_Model&s=2 The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for … p=Critical_Tools&s=162 The CAHPS Ambulatory Care Improvement Guide Section 6: Strategies for Improving

245. Job Aid: Standardized Quality Measures (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-standardized-quality-measures.pdf
     January 07, 2022 - Measure (eCQM) Resource Center  NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®)  CAHPS … ® Clinician and Group Survey Database Measure specifications Measure specifications provide detailed … ListMeasures https://ecqi.healthit.gov/ecqms https://www.ncqa.org/hedis/measures/ https://www.ahrq.gov/cahps … /cahps-database/index.html https://www.cms.gov/Medicare/Coding/ICD10/ICD-10Resources https://www.ama-assn.org

246. Large-Scale Program To Reduce Heart Disease Risk Could Have Meaningful Health Benefits | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/newsletters/e-newsletter/857.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … Comments Sought by May 5 on Potential CAHPS® Survey To Assess Patients’ Prenatal and Childbirth Care … for Information (RFI) about a potential Consumer Assessment of Healthcare Providers and Systems (CAHPS … ®) survey to assess patients’ prenatal and childbirth care experiences.

247. Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/es/programs/index.html
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

248. Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/programs/index.html
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

249. Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/programs/index.html?page=0
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) surveys ask consumers and patients to report on and evaluate their experiences … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

250. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … CAHPS Ambulatory Care Improvement Guide The CAHPS Ambulatory Care Improvement Guide is a comprehensive … other providers seeking to improve their performance in the domains of patient experience measured by CAHPS … surveys of ambulatory care.

251. Behavioral Health | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/topics/behavioral-health.html
     March 01, 2022 - Behavioral Health Data Consumer Assessment of Healthcare Provider and Systems (CAHPS ) Surveys on Mental … The Consumer Assessment of Healthcare Provider and Systems (CAHPS) Mental Healthcare Surveys include … a survey of patients' access to mental healthcare and survey of patients' experience of behavioral healthcare … These surveys can be used for all patients receiving care for mental, emotional, or behavioral health … (PDF, 599 KB) Medical Expenditure Panel Survey (MEPS) The Medical Expenditure Panel Survey (MEPS

252. National Advisory Council for the Agency for Healthcare Research and Quality to Hold Hybrid Meeting on November 16, 2023 | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
     November 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … of Consumer Experience Measurement  on the Consumer Assessment of Healthcare Providers and Systems (CAHPS … Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS … Surveys on Patient Safety Culture Programs, CQuIPS, AHRQ; Ron D.

253. Webcast: New AHRQ SOPS Value and Efficiency Supplemental Items | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/sops/events/webinars/value-efficiency.html
     October 01, 2018 - Surveys are completed by clinical and nonclinical staff. … improvements based on survey findings. … Division Director, CAHPS ® Division Center for Quality Improvement and Patient Safety Agency for … Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Introduction … items to AHRQ's SOPS Databases, you need to administer the supplemental items with one of the SOPS surveys

254. Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/research/publications/search.html?page=3
     September 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Publication Date: October 2017 Publication Number: A1618-EHC012-B 2017 CAHPS … Health Plan Survey Chartbook The 2017 CAHPS Health Plan Survey Chartbook summarizes what consumers … have to say in a standardized survey about their experiences with their health plans and medical care

255. FileNewTemplate
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module10.pptx
     March 07, 2019 - on Patient Safety Culture, and the CAHPS survey for patient-centered medical homes. … Level II - Learning 30-item self-report tool Respondents rate their agreement with items on a 5-point … Level II - Learning and Level III - Behavior 35-item self-report tool Respondents rate their agreement … measures—measures such as measurable medication errors—as well as patient experience measures such as the CAHPS … Survey Toolkit Survey forms Survey items and dimensions Survey User’s Guide Comparative Database and

256. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey SOPS Ambulatory Surgery Center Survey Resource … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … ®) surveys to assess the quality of health plans, medical groups, and other organizations has created … The CAHPS® Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience

257. Chapter 5. Measure Mapping | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter5.html
     June 01, 2014 - Users are cautioned that even though individual items from surveys are mapped to particular domains, … It also maps individual measure items (i.e., survey questions or questionnaire components) to each domain … Consumer Assessment of Healthcare Plans and Systems—Adult Primary Care 1.0 (CAHPS) maps to 5 of the 7 … Client Perception of Coordination Questionnaire (CPCQ) maps to 5 of the 7 domains. Measure #10. … As a result, the CAHPS survey may, for example, be more appropriate for evaluating this component of

258. An Introduction to Assessing Practices: Issues to Consider (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-12-intro-to-assessing-practices.pdf
     September 01, 2015 - Assessment_Patient_Assessment_of_Care_for_Chronic_Conditions.pdf • Patient satisfaction and experience: o CAHPS … You may want to survey staff satisfaction about the work environment, skills staff members have, and … Patient surveys can be broad (e.g., clinician/group CAHPS®) or specific to certain types of transformations … (e.g., Patient Assessment of Chronic Illness Care, CAHPS® Patient- Centered Medical Home Survey). … (Patient of variables other) survey, etc.)

259. Displaying the Data in a Health Care Quality Report | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/talkingquality/translate/display/index.html
     May 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … For example, if you are reporting results to a survey item that has multiple responses, don’t segment … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM10/DAY2_cd_1_Carman.pdf . … Presentation delivered at the 11th National CAHPS User Group Meeting, CAHPS College, December 3, 2008 … Available at http://archive.ahrq.gov/cahps/news-and-events/events/UGM11/McGee.pdf .

260. Implementing Team Approaches for Improving Diabetes Care in Health Centers | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
     December 01, 2020 - Practice Climate Survey (n=249; RR=81%) in 2011. … Patients’ Experiences of Care: CG-CAHPS Communication (k=6). … Slide 16 Patient Survey Respondent Characteristics: Education and Language (n=907) Image: Bar graph … shows the following Patient Survey respondent characteristics: Education: 8th grade or less: 44% … across diverse CHC organizations serving different ethnic communities and link with patient experience surveys