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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
January 01, 2012 - , and is
really a variant of the CAHPS Clinician [&] Group Survey, is really a key mechanism that we … as well as helping practices with QI surveys in the interim between our
statewide surveys. … And all of the items you mentioned are also CAHPS items
on the Clinician & Group Survey as well. … You can also access other QI resources such as case studies detailing the use of CAHPS survey results … surveys.
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www.cpsi.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
January 01, 2023 - CAHPS ® Clinician & Group Survey
CAHPS , or the Consumer Assessment of Healthcare Providers and Systems … , refers to a set of standardized surveys that can be used to gather and report information on consumers … The CAHPS Clinician & Group Survey assesses the experiences of patients with physicians and their office … Questionnaires are available for adults or children receiving primary or specialty care. … Users can field these questionnaires to obtain information on group practices, sites of care, individual
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
January 01, 2020 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … survey scores. … How Two Provider Groups Are Using the CAHPS ® Clinician & Group Survey for Quality Improvement. … CAHPS Issue Brief.
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www.cpsi.ahrq.gov/talkingquality/measures/setting/long-term-care/home-health/measurement.html
December 01, 2022 - CAHPS ® Home Health Care Survey
The CAHPS Home Health Care Survey addresses the experiences of home … The measures from this survey were among those endorsed by NQF in April 2009. … In January 2015, the NQF endorsement for the CAHPS Home Health Care Survey was renewed. … In 2009, CMS began a voluntary national implementation of the CAHPS Home Health Care Survey. … Learn more about CMS's use of this survey .
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
December 01, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
Plan for Phase … Implementation in 6 Sites
Pre-Post Analysis across all 9 sites (intervention
and control):
– PG/CG-CAHPS … scores
– All-Staff Patient Comments Surveys
– Administrator and Clinician Interviews
41
Focus Groups … comments
– Indicate valence and frequency of themes (but include “outliers” too)
– Link comments to survey … Full Narrative Drill Down
50
Phase 2 Next Steps (July-December 2018)
Analyze “patient comments survey
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
May 01, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy
Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0
Topic: Health Literacy
Population Version … : Adult
Language: English
Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental … Usually
4|_| Always
After core question 17
4/1/2017 Page 1
Document No. 2357-3a
www.ahrq.gov/cahps … 4/1/2017 Page 5
Document No. 2357-3a
www.ahrq.gov/cahps
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
January 01, 2020 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … One of the limitations of an annual CAHPS survey as a measurement tool is the lag time between the … the "Getting Timely Appointments, Care, and Information" composite measure in the Clinician & Group Survey … A run chart can show different data collection points plotted over time for a specific survey question
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www.cpsi.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
September 01, 2020 - By giving consumers access to the CAHPS survey results, survey sponsors aim to make consumers more informed … All CAHPS surveys include a core set of items that must be included in the survey. … AHRQ's CAHPS Clinician & Group Survey ( http://www.ahrq.gov/cahps/surveys-guidance/cg/index.html ) … The CAHPS Patient Centered Medical Home (PCMH) Item Set ( http://www.ahrq.gov/cahps/surveys-guidance … AHRQ CAHPS surveys are administered to patients who answer questions about their experiences with their
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
March 01, 2020 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … )
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … Patient Experience
Ambulatory Care Improvement Guide
Section 1: About the CAHPS Ambulatory … Announcements
Contact CAHPS
Strategy 6J: Support Groups and Self-Care
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.pdf
January 01, 2012 - Hospital Survey
scores and patient experiences of care
Many of the CAHPS Hospital Survey measures … to benchmarked
performance on the CAHPS Hospital Survey, and
hospitals are rewarded or penalized based … on their
performance on specific CAHPS measures. … HCAHPS fact sheet (CAHPS hospital survey): Centers for
Medicare and Medicaid Services; 2010 [updated … Overall improvements in quality and safety
Improved financial performance
Improved CAHPS Hospital Survey
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … Patient Experience
Ambulatory Care Improvement Guide
Section 1: About the CAHPS Ambulatory … The basic idea is that, prior to a visit, each patient completes a questionnaire that asks about perceptions
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
January 01, 2012 - current policies and practices can help:
Improve quality and safety
Improve financial performance
Improve CAHPS … Hospital Survey
scores and patient experiences of care
Many of the CAHPS Hospital Survey measures reflect … benchmarked performance on the CAHPS Hospital Survey, and hospitals are rewarded or penalized based … on their performance on specific CAHPS measures. … HCAHPS fact sheet (CAHPS hospital survey): Centers for Medicare and Medicaid Services; 2010 [updated
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
April 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … )®
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … A Pew survey found that many seekers of health information on the Internet do not follow recommended … S, Bundorf MK, Use of the Internet and E-Mail for Health Care Information: Results From a National Survey
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www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool17.html
February 01, 2024 - the CAHPS ® Clinician & Group Survey . … The CAHPS health literacy and interpreter services questions were designed to be used with the CAHPS … Learn more about the CAHPS Health Literacy Item Sets for Addressing Health . … Phone surveys overcome literacy barriers and are sometimes used as a followup to a mail survey. … Mail surveys are less expensive than phone surveys but typically have lower response rates.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
January 01, 2011 - Reference Guide for
Adult Surveys is a standardized reference guide that
summarizes adult surveys … developed by the CAHPS
Consortium. … In addition, the survey asks respondents about their
willingness to recommend the facility:
Question … Short Survey Short surveys are intended to provide just enough
simple and prompt feedback to indicate … /survey-and-cpoe-materials
http://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials
http
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valueresourcelist.pdf
January 01, 2019 - Suggestions for resources you would like added to the list, questions about the survey, or
requests … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys
https://www.ahrq.gov/cahps/ … about-cahps/index.html
These surveys ask patients to report on and evaluate their experiences with … /about-cahps/index.html
https://www.ahrq.gov/professionals/systems/hospital/engagingfamilies/index.html … Communication and Optimal Resolution (CANDOR)
Consumer Assessment of Healthcare Providers and Systems (CAHPS
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-faq.pdf
July 13, 2016 - The CCQM-PC is a 43-item survey that was designed by AHRQ to fill a gap in the care coordination
measurement … Is the CCQM-PC a CAHPS™ survey?
A. No. … not designed to be used for public reporting or accountability purposes and was
not put through the CAHPS … , testing, and psychometric analysis of the survey. … Care Coordination Measure for Primary Care Survey. Prepared under Contract No. HHS290-
2010-00005I.
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www.cpsi.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
July 01, 2022 - taught in the module Practice Assessments and Surveys. … CAHPS Clinician & Group Survey . … The CAHPS® Clinician & Group Survey (CG-CAHPS) asks patients to report on their experiences with providers … CAHPS® Clinician and Group Survey , which measures of patients’ experience of care. … Benchmarking Resources:
CAHPS Databases facilitate comparisons of CAHPS survey results by and among
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-ginsberg.pdf
December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Ginsberg
Welcome from AHRQ
Caren Ginsberg, Ph.D … Director, SOPS and CAHPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … )
About CAHPS
Surveys and Guidance
Supplemental Items
Using CAHPS Surveys … CAHPS Databases
Webcasts & Recent Events
Reporting Results to Consumers
Improving … Patient Experience
Ambulatory Care Improvement Guide
Section 1: About the CAHPS Ambulatory … Announcements
Contact CAHPS
Strategy 6G: Training To Advance Physicians'