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221. Creative Strategies to Improve Patient Care Experience - Part 4 Lee (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-lee.pdf
     May 13, 2019 - Clinician and Group survey scores)? … 2,201 patients cared for by these individuals • Data Sources for: ► Patient care experience: CAHPS … Clinician & Group surveys ► Staff idea creativity: Meeting transcripts ► Staff and organizational characteristics … : Staff survey 34 Key Finding: Implementing Creative Ideas Matters The implementation of creative … ideas is associated with better patient care experiences in primary care settings, measured by CG-CAHPS

222. Creative Strategies to Improving Patient Care Experience Webcast Transcript (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
     April 01, 2019 - surveys. … Ginsberg, Slide 9 So I want to talk for a little bit, for a minute, about the CAHPS surveys. … So the surveys are developed using a standardized methodology and also best practices in survey development … And the surveys, to be called a CAHPS survey, which is a trademarked name, they have to adhere to the … CAHPS surveys are used in value-based purchasing.

223. Lessons From Healthcare Organizations on Improving Patient Experience (webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-012821.html
     February 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Speakers discussed using CAHPS surveys to identify aspects of patient experience needing improvement, … supplementing survey results with additional information, implementing strategies to provide a better … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

224. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
     January 01, 2014 - Clinician & Group (CG-CAHPS) Survey to improve the delivery of care. … User Network on October 8, 2013.1 Background on the Survey The CG-CAHPS Survey is a standardized … To read about and download the CG-CAHPS Survey, visit https://cahps.ahrq.gov/surveys-guidance/cg/ … both the number of surveys they are administering to satisfy multiple needs and the survey burden on … , targeting 45 completed surveys per physician per year.

225. CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish CAHPS® Nursing Home … , please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … side of the questionnaire booklet … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

226. Improving Patient Experience: Data Analysis Methods (Webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-030321.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … ® ) surveys to improve patient experience. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

227. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7. … _______ (0-10) 5 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 15. … _______ (0-10) 10 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 40.

228. Improving Patient Experience in Large Organizations (Webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
     April 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … ® ) surveys to improve patient experience. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

229. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
     June 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

230. Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid: Technical Specifications (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0237-technicalspecs.pdf
     February 12, 2020 - Health Plan Survey – Child Medicaid Survey or its equivalent question in future versions of the same … CAHPS survey. … Medicaid-enrolled children collected via an individual question from the CAHPS Health Plan Survey – … Child Medicaid Survey. … Eligible Population The CAHPS Health Plan Survey – Child Medicaid Survey is administered to parents

231. Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-053123.html
     May 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … ®) surveys and patient narratives and describe the New York-Presbyterian Hospital (NYP) patient narrative … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

232. MEASURE SUMMARY (CHIPRA Core Set Candidate Measures) - Control #: FEC-5 (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/measures-FEC-5.pdf
     January 04, 2011 - Measure Name: HEDIS CAHPS 4.0 – Subset of Composite Measures for Children with Chronic Conditions … Measure Specifications/Survey* Submitted? … *Total # of items in CAHPS 4.0 survey = 41 – some items are asked of all children’s parents (17 items … of healthy children versus those with special health care needs is accomplished in analysis as all respondents … See CAHPS folder on SNAC Extranet: CAHPS Health Plan Survey 4.0: Child Medicaid Questionnaire – highlighted

233. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - CAHPS Hospital Survey. The Leapfrog Group’s Measures. … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … ) Hospital Survey , commonly known as Hospital CAHPS or HCAHPS, is a standardized survey instrument for … Download the CAHPS Hospital Survey  and learn more about its implementation. … CAHPS Child Hospital Survey The CAHPS Child Hospital Survey is a standardized survey instrument that

234. Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/pqmp/measures/cahps-specialist-care.html
     August 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Home Pediatric Quality Measures Program PQMP Measures Reporting of CAHPS … Measure Implementation & Quality Improvement PQMP Grantees Reporting of CAHPS … reviewed August 2021 Page originally created August 2021 Internet Citation: Reporting of CAHPS … https://www.ahrq.gov/pqmp/measures/cahps-specialist-care.html   Back

235. Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/pqmp/measures/supplemental-cahps-counseling.html
     August 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Pediatric Quality Measures Program PQMP Measures Reporting of Supplemental CAHPS … Implementation & Quality Improvement PQMP Grantees Reporting of Supplemental CAHPS … 2021 Page originally created August 2021 Internet Citation: Reporting of Supplemental CAHPS … https://www.ahrq.gov/pqmp/measures/supplemental-cahps-counseling.html  

236. 2023 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
     December 01, 2023 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0/5.1 version of the CAHPS Adult and Child Health Plan Surveys reporting … The 5.1 versions of the CAHPS Health Plan Survey explicitly ask about respondents’ experiences with … respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement.

237. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
     December 01, 2022 - Survey Sample Design CAHPS surveys are administered to a random sample of health plan members by independent … Primary Survey Content The 5.0 version of the CAHPS Adult and Child Health Plan Surveys reporting questions … respondent burden by shortening the length of the questionnaire, harmonize overlapping content with … advances in survey methodology and measurement. … Department of Commerce Description The American Community Survey (ACS) is an ongoing survey that provides

238. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
     August 01, 2017 - American Community Survey Reports. United States Census Bureau; Aug 2013. … Relevant Questions on the CAHPS Health Plan Survey Survey questions related to cultural competence are … now part of the Qualified Health Plan Enrollee Experience Survey (QHP Enrollee Survey) that the Centers … This survey expands on the core Health Plan Survey to ask enrollees about – • Access to interpreters … satisfaction by members on several measures related to cultural competency, including:  the percentage of respondents

239. Job Aid: Practice Assessments and Surveys (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
     May 17, 2021 -  Make sure questions fit the language and reading level of the respondents. … Methods include:  By mail  Email link to survey  SMS (text message) link to survey  Paper … Pilot the survey. …  Did the respondent understand the questions? Modify items based on pilot. Step 6. … (CG-CAHPS®).

240. AHRQ Data Tools | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/data/data-tools/index.html
     July 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) Explore the data from the CAHPS® Health … Plan Survey Database and CAHPS® Clinician & Group Survey Database. … the most recent surveys. … Top Box Results See the percentage of survey respondents who chose the most positive score for a given … Percentiles View the percentage of health plans (HP-CAHPS) or practices sites (CG-CAHPS) that scored