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181. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
     October 29, 2018 - use with the CAHPS Clinician & Group Survey (CG- CAHPS) … • The Elicitation Protocol is intended to:  Prompt survey respondents to tell a clear and comprehensive … Clinician & Group Survey: 1. … 20 www.ahrq.gov/cahps Implementation Guidance Document https://www.ahrq.gov/cahps/surveys-guidance … /item-sets/elicitation/index.html 21 https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation

182. Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-237-fullreport.pdf
     October 01, 2019 - CAHPS offers alternate language surveys of the Child Medicaid Survey in Spanish. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … 17 CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted.

183. Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey (Webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-012617.html
     May 01, 2018 - ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey … respondents to tell a clear and comprehensive story about their experiences with their health care provider … Clinician & Group Survey (CG-CAHPS). … Survey.

184. Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid: Final Report (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-238-fullreport.pdf
     October 01, 2019 - CAHPS offers alternate language surveys of the Child Medicaid Survey in Spanish. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS recommends that vendors sample 1,650 respondents for every survey conducted. … CAHPS Health Plan Surveys; Child Medicaid Survey 5.0. 2012.

185. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
     December 27, 2017 - from the CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 … Types of Measures Like all CAHPS surveys, the CAHPS Dental Plan Survey generates three types of measures … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … Measures for the CAHPS® Dental Plan Survey Document No. 709 Page 2 CAHPS® Dental Plan Survey

186. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Health Plan Survey (CAHPS stands for Consumer Assessment of Healthcare Providers and Systems) These … Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

187. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (Webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/20141022_cg/webcast_10_22_14_cg.html
     July 01, 2018 - ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Clinician & Group (CG-CAHPS) Survey measures exceeded the 90th percentile according to comparative data … Review comparative data for the CG-CAHPS Survey , including percentile scores. … How Two Provider Groups Are Using the CAHPS ® Clinician & Group Survey for Quality Improvement ( PDF … July 2011. 2013 CAHPS ® Clinician & Group Survey Database Chartbook: What Patients Say About Their

188. The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience? (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
     May 01, 2017 - surveys. … surveys. 2.A. … , which is a version of the CAHPS Health Plan Survey. … The results of the ACO CAHPS Survey (which builds upon the CG-CAHPS core survey) are used for public … component using the CAHPS for PQRS Survey, which also builds upon the CG- CAHPS core survey.

189. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
     October 30, 2017 - Page 1 Introduction The CAHPS Hospital Survey (HCAHPS) and other CAHPS surveys are designed to … http://www.hcahpsonline.org/ https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html … /surveys-guidance/item-sets/literacy/suppl-healthlit-items.html CAHPS® Adult Hospital Survey: Supplemental … ://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html CAHPS … /surveys-guidance/item-sets/literacy/suppl-healthlit-items.html http://www.hcahpsonline.org/ CAHPS®

190. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
     October 01, 2023 - ) Supplemental Items Supplemental Items for the CAHPS Hospital Adult Survey: Health … ) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Hospital Adult Survey: Health Literacy Population version: Adult These … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html

191. Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
     July 01, 2021 - )® About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) These supplemental items are … designed to be used with the CAHPS Clinician & Group Visit Survey 4.0 (beta). … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html

192. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child … HCAHPS Survey. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement … & Group Survey (PDF, 662 KB)   Mark Schlesinger, Ph.D.

193. Supplemental Items for the CAHPS Child Hospital Survey: Narrative Comments | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html
     November 01, 2023 - ) About CAHPS Surveys and Guidance Supplemental Items Browse All Items … Surveys CAHPS Databases Webcasts & Recent Events Reporting Results to Consumers … Items for the CAHPS Child Hospital Survey: Narrative Comments Population version: Child Learn … items in the survey: Insert these supplemental items before the "About You" section of the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html

194. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
     April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving CAHPS Health Plan … Survey Scores A p r i l 1 3 , 2 0 1 6 “Strategies for Improving CAHPS Health Plan Survey Scores … Outside-In (Insights) Execution Why Survey? … • CAHPS Proxy mirror CAHPS • Gain deeper insight • Understand member feedback at a deeper … Health Plan Survey Scores CareSource CAHPS Strategies CAHPS Proxy Health Partner Insight Consumer

195. Responsibilities of Sponsors, Vendors, and Consultants (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
     July 21, 2005 - Questionnaire preparation • Select CAHPS questionnaires. … • Prepare survey letters for mailing. … • Administer questionnaires by mail or telephone. … • Monitor returned questionnaires and/or telephone interviews. … • Review CAHPS instructions and computer program for analysis.

196. Creative Strategies to Improve Patient Care Experience - Part 2 Ginsberg (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
     May 13, 2019 - Consortium: AHRQ, RAND, Yale, and Westat 8 CAHPS Surveys • CAHPS surveys are the gold standard … • The CAHPS program captures the patient’s voice. • Surveys measure patient experience of care in … . 9 Uses of CAHPS Surveys • Value-based purchasing • Public reporting • Accreditation • Quality … narrative protocols for purposes of facilitating quality improvement ► Effectiveness of different survey … CAHPS Surveys Uses of CAHPS Surveys Patient Experience of Care Research at AHRQ

197. AHRQ Webcast on Updated CAHPS Analysis Program | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-111920.html
     December 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … ) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … to Consumers Improving Patient Experience CAHPS Announcements Contact CAHPS … ® ) Analysis Program, commonly known as the CAHPS macro. … To learn more about the macro and download the files, visit Analyzing CAHPS Survey Data .

198. Strategies for Improving CAHPS Health Plan Survey Scores (Webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
     February 01, 2017 - ®) Webcasts & Recent Events Strategies for Improving CAHPS Health Plan Survey Scores … ®) About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … Strategies for Improving CAHPS Health Plan Survey Scores (Webcast) April 13, 2016 … Health Plan Survey. … ambulatory care surveys.

199. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - )® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys … surveys.   2.A. … , which is a version of the CAHPS Health Plan Survey. … The results of the ACO CAHPS Survey (which builds upon the CG-CAHPS core survey) are used for public … component using the CAHPS for PQRS Survey, which also builds upon the CG-CAHPS core survey.

200. Chapter 6. Measure Maps and Profiles (continued, 3) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6b.html
     June 01, 2014 - , ambulatory care surveys include: (1) CAHPS Health Plan Survey, (2) CAHPS Surgical Care Survey, (3) … Care Survey. 1 Facility Surveys are also available, including: (1) CAHPS Hospital Survey, (2) CAHPS … In-Center Hemodialysis Survey, and (3) CAHPS Nursing Home Surveys. 1 Sources: 1. … , ambulatory care surveys include: (1) CAHPS Health Plan Survey, (2) CAHPS Surgical Care Survey, (3) … Care Survey. 1 Facility Surveys are also available, including: (1) CAHPS Hospital Survey, (2) CAHPS